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Crank Up Your Recruitment Marketing:
The Steps Recruiters Need To Take
To Close More Candidates
Will Staney, Founder & CEO, Proactive Talent
June 4, 2019
Here’s the PLAN
@willstaney
You are in Listen-Only Mode.
You can hear us, but we can’t hear you.
This is an interactive webinar - don’t be shy!
Use the questions bar in your side panel to
communicate with Will.
We’re live!
Use the #rdaily tag to share on Twitter
You will receive a copy of the slide deck
and a link to this video after the webinar.
Will Staney
Founder & CEO
Proactive Talent.
We just can’t fit everything that is Will
on one measly slide.
@willstaney
Today’s Expert.
Crank Up Your Recruitment Marketing: The Steps
Recruiters Need To Take To Close More Candidates
Will Staney, Founder & CEO, Proactive Talent
@willstaney
Will Staney
Founder & CEO
@willstaney
Co- Founder & CEO
Previously Recruiting & Employer Brand Leader
Who is Proactive Talent?
is the leading power partner to your
recruiting engine. We're a coalition of recruiting and talent
brand practitioners who provide the necessary tools to
tighten hiring gaps, bolster retention rates and embolden
your company mission, giving you the competitive edge
needed in the ever-changing recruiting industry.
With a holistic approach, we work alongside clients to help
them build a powerful recruiting engine that enables them
to efficiently attract, recruit, and retain top talent.
@willstaney
Our Services
● Recruiting Optimization
● OnDemand Recruiting
● Sourcing Sprints
● Employer Brand Strategy
● Recruitment Marketing
● Content Production
@willstaney
Traditional
Agencies
Proactive
Talent
Where they get it wrong
1
Cost effective, focusing
on our clients long-term
success with their
budget in mind.
X ✓
● Charge high fees per hire or per creative deliverable
which incentivizes the wrong behaviors
● Business models promote vendor reliance rather
than long-term self sustainability
● Don’t focus on educating the client
2
Work as a seamless
extension of our client’s
teams
X ✓
● Work entirely outside of clients systems and
processes
● Are motivated by versions of success that don’t align
to clients’
3
Holistic approach to
solve the big problem
instead of lots of little
ones
X ✓
● Even when an agency has that capability, it is siloed
in other teams or departments
● All problems solved by more meetings, all of which
become billable hours
● No single vision of how to get from here to there
Proactive Talent vs.
Traditional Agencies
Some of our customers
But first...
@willstaney
Let’s talk about recruiting
problems...
Here are some difficult recruiting problems we see with
companies we work with
●
●
●
●
●
Outcome: most companies are way behind in the talent fight.
@willstaney
You got here by doing the things you’re supposed to
Pick an agency
Build a career site
Post to job boards
Post to social media
Buy lots of ads
@willstaney
“Best practices” only work if you’re in the lead
@willstaney
The world has changed
@willstaney
You can’t treat them like candidates.
They’re volunteers.
@willstaney
Volunteers need a reason why.
@willstaney
Where is the fight for talent happening?
@willstaney
The fight isn’t happening on the job board
@willstaney
#EBrandCon
@willstaney
The fight isn’t on career sites
@willstaney
#EBrandCon
@willstaney
The fight isn’t on social media
@willstaney
The fight isn’t on ads
@willstaney
The fight isn’t about recruiters
@willstaney
That kind of thinking is what got you into this.
And what got you into it won’t get you out.
@willstaney
It’s time to change… everything
●
●
●
●
●
@willstaney
Element 1:
Successful recruiting is about understanding candidate motives
That is, we need to start with a “why?”
@willstaney
Why do teachers teach?
@willstaney
Understanding motivations
@willstaney
Connect their motive with what you reward
The virtuous cycle:
●
●
●
●
●
●
What do you
reward?
Who wants to
be rewarded
for that?
@willstaney
Element 2:
Embrace your
position
as underdog
@willstaney
What’s a challenger brand?
Market Leader Challenger Brand
Microsoft in the 1990’s Apple
Blockbuster Netflix
Ford in 2000’s Toyota
Mattress Firm Casper/Purple
Marriott AirBnB
LensCrafters et al Warby Parker
Sears in the 1980’s Target/Walmart
United/American/Delta Southwest/Virgin/JetBlue
@willstaney
Avis and Hertz
An entire brand built
around not being #1
@willstaney
You may never have thought about it this way,
but most every company in this room is a
challenger brand,
both for your customers and talent.
@willstaney
How it works
The Challenge
OurProcess
Research
Position
M
essage
Distribute
Activate
M
easure
@willstaney
Intro: Which job would you apply to?
?
@willstaney
Defining your motivations
YARP
@willstaney
YARP: Yet Another Recruiting Post
Join me!
I have an opening!
Great opportunity!
Wanted!
Join us!
We’re hiring!
The channel and tactic doesn’t matter
@willstaney
Big cities and small towns
Smalltowns
Programmatic coverage (display, video, mobile)
Largercities
Newspapers
Geolocated ads
Geolocated social media
College channels
Major market content sites
Associations
Event/education/conferences
Geo-located/competitive ads
Retargeting Retargeting
Position-Driven Messaging
@willstaney
Entry-level vs. senior-level
Entry-level
Position-Driven Messaging
Senior-level
Active Passive
Job boards
LinkedIn/Social
Content sites
Video ads (educational content)
Glassdoor
Social/Mobile
Events/Conferences
Programmatic
Programmatic (stop ads) Geolocated/Poaching ads
@willstaney
Persistent brand messaging
Earned
Owned
Review sites Job postings
Advocacy
Referrals
Conferences
POS/store display
Recruiter outreach
Sharing on social/hashtag
Scholarships/Boot camps
Videos
Swag Career Fair Events
Position-Driven Messaging
@willstaney
Case studies
Examples of Solving Recruiting Problems with
Great Talent Attraction Strategy
Case Study:
@willstaney
SavATree (2018-2019)
Employer Brand Positioning and Activation
The Problem:
Regional arboreal and plant
services company going national
via acquisitions. Having problems
hiring the requisite technical staff
to service clients and had existing
brand issues.
They needed a real strategy and a
comprehensive plan that
executed that strategy, but didn’t
have a massive budget.
They were losing millions of
dollars per quarter due to talent
shortages.
@willstaney
SavATree
Employer Brand Positioning and Activation
We took a deep dive research (surveys and interviews) to determine their intrinsic
brand position and how that position sits relative to their competition
@willstaney
SavATree
Employer Brand Positioning and Activation
Based on the position research,
we were able to deliver a 22-page
roadmap/playbook they shared
with leadership, marketing, and
hiring managers..
The roadmap leveraged all
aspects of the company to
support the common goal of
establishing and supporting a
strong employer brand without
massive changes in budget
@willstaney
SavATree
Employer Brand Positioning and Activation
• The roadmap contained:
○ Detailed instructions on how all recruiters could write compelling job
postings
○ Detailed instructions on how to ethically encourage more reviews on
Glassdoor
○ Language to increase referrals and social sharing
○ Content and social media strategies and a one-month editorial
calendar
○ Phased approach for work over the next 18-24 months
○ Career site redesign and content recommendations
○ Creative brief for future videos
○ CRM and event marketing plans
@willstaney
SavATree
Employer Brand Positioning and Activation
• Outcomes:
○ Moved overall Glassdoor from 2.8 to 3.4 in two months, with a 3.9 rating
for all current employees
○ Job postings ranking higher on Google for Jobs
○ Employer brand videos that are being shared by employees and
prospects alike
○ Increase in referrals
○ Better-aligned creative across all channels
○ New tagline that the CEO is thrilled with
• All in the two months since delivering the roadmap
@willstaney
@willstaney
Case Study:
UT Health East Texas
Recruitment Marketing
Problem:
● Regionally remote facilities
● Higher paying competition
● Unknown Brand and EVP
● Critical/hard-to-fill hires
● No prior RMK or EB
strategy
● Challenger to Baylor &
Parkland
@willstaney
UT Health East Texas
Recruitment Marketing + OnDemand Recruiting
● Deployed a team of 18 healthcare recruiters
● Built a multi-channel strategy from scratch
● Programmatic + Analytics
● click > app > qualified > interview > offer > hire
@willstaney
UT Health East Texas
Recruitment Marketing
@willstaney
UT Health East Texas
Recruitment Marketing
What were the outcomes?
● Increased hires 51% month #1 and 126% month #2
● Filled 1,327 positions in 6 months (2x+ the 600 goal)
● 60% of hires were critical (nursing)
● Decreased avg time to fill: 68 to 41 days (27 day reduction)
● Lowered CPA by 50% saving $2.6 million on staffing costs
@willstaney
UT Health East Texas
Recruitment Marketing
How did we accomplish this?
● Position driven messaging
● Active + passive targeting
● Programmatic coverage
● Set benchmarks + target goals
● Eliminated wasted spend
● Extra fuel to rural jobs
● Full-cycle optimization loops
@willstaney
Remember: Change or fail.
Questions?
Thank you!
Will Staney, Founder & CEO, Proactive Talent

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Crank Up Your Recruitment Marketing: The Steps Recruiters Need to Take to Close More Candidates

  • 1. Crank Up Your Recruitment Marketing: The Steps Recruiters Need To Take To Close More Candidates Will Staney, Founder & CEO, Proactive Talent June 4, 2019
  • 2. Here’s the PLAN @willstaney You are in Listen-Only Mode. You can hear us, but we can’t hear you. This is an interactive webinar - don’t be shy! Use the questions bar in your side panel to communicate with Will. We’re live! Use the #rdaily tag to share on Twitter You will receive a copy of the slide deck and a link to this video after the webinar.
  • 3. Will Staney Founder & CEO Proactive Talent. We just can’t fit everything that is Will on one measly slide. @willstaney Today’s Expert.
  • 4.
  • 5.
  • 6. Crank Up Your Recruitment Marketing: The Steps Recruiters Need To Take To Close More Candidates Will Staney, Founder & CEO, Proactive Talent @willstaney
  • 7. Will Staney Founder & CEO @willstaney Co- Founder & CEO Previously Recruiting & Employer Brand Leader
  • 8. Who is Proactive Talent? is the leading power partner to your recruiting engine. We're a coalition of recruiting and talent brand practitioners who provide the necessary tools to tighten hiring gaps, bolster retention rates and embolden your company mission, giving you the competitive edge needed in the ever-changing recruiting industry. With a holistic approach, we work alongside clients to help them build a powerful recruiting engine that enables them to efficiently attract, recruit, and retain top talent. @willstaney
  • 9. Our Services ● Recruiting Optimization ● OnDemand Recruiting ● Sourcing Sprints ● Employer Brand Strategy ● Recruitment Marketing ● Content Production @willstaney
  • 10. Traditional Agencies Proactive Talent Where they get it wrong 1 Cost effective, focusing on our clients long-term success with their budget in mind. X ✓ ● Charge high fees per hire or per creative deliverable which incentivizes the wrong behaviors ● Business models promote vendor reliance rather than long-term self sustainability ● Don’t focus on educating the client 2 Work as a seamless extension of our client’s teams X ✓ ● Work entirely outside of clients systems and processes ● Are motivated by versions of success that don’t align to clients’ 3 Holistic approach to solve the big problem instead of lots of little ones X ✓ ● Even when an agency has that capability, it is siloed in other teams or departments ● All problems solved by more meetings, all of which become billable hours ● No single vision of how to get from here to there Proactive Talent vs. Traditional Agencies
  • 11. Some of our customers
  • 12. But first... @willstaney Let’s talk about recruiting problems...
  • 13. Here are some difficult recruiting problems we see with companies we work with ● ● ● ● ● Outcome: most companies are way behind in the talent fight. @willstaney
  • 14. You got here by doing the things you’re supposed to Pick an agency Build a career site Post to job boards Post to social media Buy lots of ads @willstaney
  • 15. “Best practices” only work if you’re in the lead @willstaney
  • 16. The world has changed @willstaney
  • 17. You can’t treat them like candidates. They’re volunteers. @willstaney
  • 18. Volunteers need a reason why. @willstaney
  • 19. Where is the fight for talent happening? @willstaney
  • 20. The fight isn’t happening on the job board @willstaney #EBrandCon @willstaney
  • 21. The fight isn’t on career sites @willstaney #EBrandCon @willstaney
  • 22. The fight isn’t on social media @willstaney
  • 23. The fight isn’t on ads @willstaney
  • 24. The fight isn’t about recruiters @willstaney
  • 25. That kind of thinking is what got you into this. And what got you into it won’t get you out. @willstaney
  • 26. It’s time to change… everything ● ● ● ● ● @willstaney
  • 27. Element 1: Successful recruiting is about understanding candidate motives That is, we need to start with a “why?” @willstaney
  • 28. Why do teachers teach? @willstaney
  • 30. Connect their motive with what you reward The virtuous cycle: ● ● ● ● ● ● What do you reward? Who wants to be rewarded for that? @willstaney
  • 31. Element 2: Embrace your position as underdog @willstaney
  • 32. What’s a challenger brand? Market Leader Challenger Brand Microsoft in the 1990’s Apple Blockbuster Netflix Ford in 2000’s Toyota Mattress Firm Casper/Purple Marriott AirBnB LensCrafters et al Warby Parker Sears in the 1980’s Target/Walmart United/American/Delta Southwest/Virgin/JetBlue @willstaney
  • 33. Avis and Hertz An entire brand built around not being #1 @willstaney
  • 34. You may never have thought about it this way, but most every company in this room is a challenger brand, both for your customers and talent. @willstaney
  • 35. How it works The Challenge
  • 37. Intro: Which job would you apply to? ? @willstaney
  • 39. YARP: Yet Another Recruiting Post Join me! I have an opening! Great opportunity! Wanted! Join us! We’re hiring! The channel and tactic doesn’t matter @willstaney
  • 40. Big cities and small towns Smalltowns Programmatic coverage (display, video, mobile) Largercities Newspapers Geolocated ads Geolocated social media College channels Major market content sites Associations Event/education/conferences Geo-located/competitive ads Retargeting Retargeting Position-Driven Messaging @willstaney
  • 41. Entry-level vs. senior-level Entry-level Position-Driven Messaging Senior-level Active Passive Job boards LinkedIn/Social Content sites Video ads (educational content) Glassdoor Social/Mobile Events/Conferences Programmatic Programmatic (stop ads) Geolocated/Poaching ads @willstaney
  • 42. Persistent brand messaging Earned Owned Review sites Job postings Advocacy Referrals Conferences POS/store display Recruiter outreach Sharing on social/hashtag Scholarships/Boot camps Videos Swag Career Fair Events Position-Driven Messaging @willstaney
  • 43. Case studies Examples of Solving Recruiting Problems with Great Talent Attraction Strategy
  • 45. SavATree (2018-2019) Employer Brand Positioning and Activation The Problem: Regional arboreal and plant services company going national via acquisitions. Having problems hiring the requisite technical staff to service clients and had existing brand issues. They needed a real strategy and a comprehensive plan that executed that strategy, but didn’t have a massive budget. They were losing millions of dollars per quarter due to talent shortages. @willstaney
  • 46. SavATree Employer Brand Positioning and Activation We took a deep dive research (surveys and interviews) to determine their intrinsic brand position and how that position sits relative to their competition @willstaney
  • 47. SavATree Employer Brand Positioning and Activation Based on the position research, we were able to deliver a 22-page roadmap/playbook they shared with leadership, marketing, and hiring managers.. The roadmap leveraged all aspects of the company to support the common goal of establishing and supporting a strong employer brand without massive changes in budget @willstaney
  • 48. SavATree Employer Brand Positioning and Activation • The roadmap contained: ○ Detailed instructions on how all recruiters could write compelling job postings ○ Detailed instructions on how to ethically encourage more reviews on Glassdoor ○ Language to increase referrals and social sharing ○ Content and social media strategies and a one-month editorial calendar ○ Phased approach for work over the next 18-24 months ○ Career site redesign and content recommendations ○ Creative brief for future videos ○ CRM and event marketing plans @willstaney
  • 49. SavATree Employer Brand Positioning and Activation • Outcomes: ○ Moved overall Glassdoor from 2.8 to 3.4 in two months, with a 3.9 rating for all current employees ○ Job postings ranking higher on Google for Jobs ○ Employer brand videos that are being shared by employees and prospects alike ○ Increase in referrals ○ Better-aligned creative across all channels ○ New tagline that the CEO is thrilled with • All in the two months since delivering the roadmap @willstaney
  • 51. UT Health East Texas Recruitment Marketing Problem: ● Regionally remote facilities ● Higher paying competition ● Unknown Brand and EVP ● Critical/hard-to-fill hires ● No prior RMK or EB strategy ● Challenger to Baylor & Parkland @willstaney
  • 52. UT Health East Texas Recruitment Marketing + OnDemand Recruiting ● Deployed a team of 18 healthcare recruiters ● Built a multi-channel strategy from scratch ● Programmatic + Analytics ● click > app > qualified > interview > offer > hire @willstaney
  • 53. UT Health East Texas Recruitment Marketing @willstaney
  • 54. UT Health East Texas Recruitment Marketing What were the outcomes? ● Increased hires 51% month #1 and 126% month #2 ● Filled 1,327 positions in 6 months (2x+ the 600 goal) ● 60% of hires were critical (nursing) ● Decreased avg time to fill: 68 to 41 days (27 day reduction) ● Lowered CPA by 50% saving $2.6 million on staffing costs @willstaney
  • 55. UT Health East Texas Recruitment Marketing How did we accomplish this? ● Position driven messaging ● Active + passive targeting ● Programmatic coverage ● Set benchmarks + target goals ● Eliminated wasted spend ● Extra fuel to rural jobs ● Full-cycle optimization loops @willstaney
  • 58. Thank you! Will Staney, Founder & CEO, Proactive Talent