3. Organizational BehaviorOrganizational Behavior
Organizational behavior (OB) is the study of the wayOrganizational behavior (OB) is the study of the way
people interact within groups. Normally this study ispeople interact within groups. Normally this study is
applied in an attempt to create more efficient businessapplied in an attempt to create more efficient business
organizations. The central idea of the study oforganizations. The central idea of the study of
organizational behavior is that a scientific approach canorganizational behavior is that a scientific approach can
be applied to the management of workers.be applied to the management of workers.
Organizational behavior theories are used for humanOrganizational behavior theories are used for human
resource purposes to maximize the output fromresource purposes to maximize the output from
individual group members.individual group members.
4. Objectives of ValuesObjectives of Values
CommunicationCommunication
The Behavior of EmployeesThe Behavior of Employees
Predicting Employees BehaviorPredicting Employees Behavior
Impact on Employee BehaviorImpact on Employee Behavior
Different PersonalitiesDifferent Personalities
Motivational FactorMotivational Factor
Meaningful InvolvementMeaningful Involvement
5. What is a value?What is a value?
Qualities, characteristics, or ideas about which we feelQualities, characteristics, or ideas about which we feel
strongly.strongly.
Our values affect our decisions, goals and behavior.Our values affect our decisions, goals and behavior.
A belief or feeling that someone or something isA belief or feeling that someone or something is
worthwhile.worthwhile.
Values define what is of worth, what is beneficial, andValues define what is of worth, what is beneficial, and
what is harmfulwhat is harmful
Values are standards to guide your action, judgments,Values are standards to guide your action, judgments,
and attitudes.and attitudes.
6. Hypocrite – One who subscribes to oneHypocrite – One who subscribes to one
set of values, and does another.set of values, and does another.
Immaturity - One who has not identifiedImmaturity - One who has not identified
his values.his values.
Immaturity:Immaturity:
Unclear valuesUnclear values
DriftersDrifters
FlightyFlighty
UncertainUncertain
ApatheticApathetic
MaturityMaturity
Clear valuesClear values
Life of purposeLife of purpose
Meaning and directionMeaning and direction
7. Direction:Direction:
Values – Goals – Behavior – Self-valueValues – Goals – Behavior – Self-value
Values give direction and consistency toValues give direction and consistency to
behavior.behavior.
Values help you know what to and not to makeValues help you know what to and not to make
time for.time for.
Values establish a relationship between you andValues establish a relationship between you and
the world.the world.
Values set the direction for one’s life.Values set the direction for one’s life.
8. Where do we get values?Where do we get values?
our homes,our homes,
school,school,
society,society,
friends,friends,
TV,TV,
church,church,
music,music,
books,books,
families,families,
culture,culture,
employers,employers,
time-period in whichtime-period in which
you were raised (70’syou were raised (70’s
anti-establishment,anti-establishment,
peace, individuality.peace, individuality.
80’s money, prestige,80’s money, prestige,
don’t get caught, etc.don’t get caught, etc.
90’s earth, green peace,90’s earth, green peace,
health and fitness), etc.health and fitness), etc.
9. Your age will greatly influence your values.Your age will greatly influence your values.
Different people and things influence you atDifferent people and things influence you at
different ages:different ages:
Ages 1-7 --- parentsAges 1-7 --- parents
Ages 8-13 --- teachers, heroes (sports, rocks,Ages 8-13 --- teachers, heroes (sports, rocks,
TV)TV)
Ages 14-20 --- peers (values because of peers orAges 14-20 --- peers (values because of peers or
peers because of values?)peers because of values?)
Ages 21+ your values are established, but youAges 21+ your values are established, but you
may test your values from time to time.may test your values from time to time.
10. Value versus Facts:Value versus Facts:
Values are things we feel “should”,Values are things we feel “should”,
“ought”, or “are supposed to”“ought”, or “are supposed to”
influence our lives.influence our lives.
VALUE: All people should be activeVALUE: All people should be active
in a specific religion.in a specific religion.
VALUE: The best time to buyVALUE: The best time to buy
clothing is when the price isclothing is when the price is
discounted.discounted.
A value is a statement of one’sA value is a statement of one’s
personal beliefs.personal beliefs.
Facts simply state what actually are.Facts simply state what actually are.
It is easy to confuse values withIt is easy to confuse values with
facts.facts.
FACT: Many people are active in aFACT: Many people are active in a
specific religion.specific religion.
FACT: The most economical time toFACT: The most economical time to
buy clothing is when the seasonsbuy clothing is when the seasons
change and the price is reduced.change and the price is reduced.
A fact is established by observationA fact is established by observation
and measurement.and measurement.
11. Values and Behaviors:Values and Behaviors:
Happiness comes from letting values decideHappiness comes from letting values decide
your behavior and goals.your behavior and goals.
Values can change over a life-time as yourValues can change over a life-time as your
experiences change your view.experiences change your view.
12. Types of Values:Types of Values:
MoralMoral
MaterialMaterial
AestheticAesthetic
IntrinsicIntrinsic
ExtrinsicExtrinsic
Universal/AmericanUniversal/American
Group specific valuesGroup specific values
13. ““If you stand forIf you stand for
nothing.nothing.
You fall forYou fall for
anything.”anything.”
14. ““It’s not doing thingsIt’s not doing things
right,right,
but doing the rightbut doing the right
things.things. ““
15. Importance of ValuesImportance of Values
Values lay the foundations for the understanding ofValues lay the foundations for the understanding of
attitudes and motivation.attitudes and motivation.
Personal value system influences the perception ofPersonal value system influences the perception of
individuals.individuals.
Value system influences the manager’s perception ofValue system influences the manager’s perception of
the different situations.the different situations.
Value system also influences a manager’s decisions andValue system also influences a manager’s decisions and
his solutions to the various problems.his solutions to the various problems.
16. Personal value system influences the way in which aPersonal value system influences the way in which a
manager views the other individuals and the groups ofmanager views the other individuals and the groups of
individuals in the organization.individuals in the organization.
The challenge and reexamination of established workThe challenge and reexamination of established work
values constitute important corner stone’s of thevalues constitute important corner stone’s of the
current management revolution all over the world.current management revolution all over the world.
Hence, an understanding of the values becomes aHence, an understanding of the values becomes a
necessity.necessity.
17. Why do organization sees for valuesWhy do organization sees for values
in employees?in employees?
VIRTUES ARE A WORKPLACE GAMEVIRTUES ARE A WORKPLACE GAME
CHANGERCHANGER
VIRTUES LEAD TO GROWTH OF THEVIRTUES LEAD TO GROWTH OF THE
WHOLE PERSONWHOLE PERSON
VIRTUES LEAD TO GREATERVIRTUES LEAD TO GREATER
ONBOARDING SUCCESSONBOARDING SUCCESS
VIRTUES IMPROVE ENGAGEMENTVIRTUES IMPROVE ENGAGEMENT
VIRTUES INCREASE SELF-AWARENESSVIRTUES INCREASE SELF-AWARENESS