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www.macmillandictionary.com
(source = https://www.worldatlas.com/articles/
largest-supermarket-chains-in-the-world.html).
Did any students name some of these big chains?
2	 Put the students into teams of three or four and
hand out the student worksheets. Read aloud
the instructions for Task 1a. Before students
begin Round 1, make sure they understand
the meaning of the words in each section. In
particular, make sure to specify that ‘household
items’ are usually products related to cleaning
and maintenance of the house (they shouldn’t be
confused with ‘health and beauty’ products from
Round 2, which are more related to personal
hygiene or personal appearance). Highlight that
each group must work together to come up with
words for each section. Emphasize that for this
task, no brand names are allowed (e.g. the word
‘crisps’ is acceptable but the brand name ‘Lays’
is not).
3	 Set the timer and allow the students one minute
to start writing words for Round 1. Once the time
is up, collect one worksheet from each group and
pass it to a different team for correction. Students
may now use a dictionary to check unfamiliar
words. Monitor the class closely as they correct,
taking note of good suggestions. Write these
suggestions on the board and elicit definitions
for them. Then ask each group to pass back each
worksheet to its original group and decide which
group in the class had the highest number of
correct suggestions for Round 1. Finally, repeat
this process for Round 2.
4	 Students discuss the question in Task 1b and
make notes. Elicit other common supermarket
sections (e.g. frozen foods; tinned foods; ready
meals; deli; sweets; breakfast food; products for
pets; baby products; etc).
Age: Young adult / Adult
Level: Pre-intermediate
Length: 90 minutes (approx.)
Language Focus: vocabulary related to
supermarket shopping, key expressions
for speaking to supermarket staff
Skills: speaking, reading
Materials: one copy of the worksheet per student;
one role card per student for Task 4; if possible, a
IWB/PC/projector with an internet connection
in the classroom (but this is not essential)
Aims: to equip students with common vocabulary
related to the supermarket, to allow students
to effectively understand and use common
expressions for shopping at the supermarket
What are red words?
Ninety per cent of the time, speakers of English use
just 7,500 words in speech and writing. These words
appear in the Macmillan Dictionary in red and are
graded with stars. One-star words are frequent,
two-star words are more frequent and three-star
words are the most frequent. ‘Language for’ lessons
are based on red words and encourage students to
improve their English through communicative tasks
using collocation and commonly used phrases.
https://www.macmillandictionary.com/learn/
red-words.html
1	 If possible, begin the lesson by showing an
image of a typical supermarket. Ask students
to brainstorm some of the most famous
supermarket chains in the world. Elicit the
names of some big chains. Then reveal that
a recent study found that the chains with
the most shops are as follows: 1. 7-Eleven,
2. SPAR, 3. Walmart, 4. Aldi, 5. Carrefour
Language for ...
1
Teacher’s
Notes
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Language for … the supermarket
Published by Macmillan Education Ltd. © Macmillan Education Limited, 2020.
the supermarket
www.macmillandictionary.com
9	 Read aloud the instructions for Task 3a. Ask
students to work in pairs to complete the missing
words, encouraging them to refer back to earlier
tasks to help them remember. As they do the task,
monitor the class and perhaps give some hints.
Finally, elicit the correct answers.
10	 Refer students to Task 3b. Perhaps correct the
first item together as a class. Then ask students
to work in pairs to complete the remaining
sentences. For the more difficult sentences,
give clues, such as telling students which exact
word needs to be corrected. Finally, elicit the
correct answers.
11	 Divide students into groups of three. Tell students
that in this task, they are going to have a meeting.
Read aloud the instructions for the task and then
draw students’ attention to the items in the table.
Hand out the role cards and ask students to read
about their role. As they read, monitor the class
and help weaker students to understand. Once
the task is fully set up, tell students to begin their
meetings, setting a clear time limit (e.g. six to
seven minutes). During this time, monitor and
take notes on language being used. Once the time
is up, perhaps go through the items in the table
individually, gauging which decisions seemed
to be more popular for the class as a whole.
Finally, provide feedback on the language which
students used.
12	 Refer students to Task 5. Ask them to sit in pairs
for this task. Give students a few minutes to
discuss the questions, encouraging them to
incorporate new language from this lesson. To
wrap up the activity, ask students to share their
ideas for other typical “supermarket” expressions
or questions (as per the third question). Finally,
provide feedback on this task.
5	 Students work in pairs. Ask students to discuss
the questions in Task 1c. Monitor as they speak,
taking note of any supermarket-related language
they may use. Finally, provide feedback on
this language.
6	 Refer students to Task 2a. Highlight that many
of the phrases may be new to students, so it may
be good to use a dictionary. Some of the words
have tricky pronunciation (e.g. cashier = kæˈʃɪə;
receipt = rɪˈsiːt; aisle = aɪl), so encourage students
to also use their dictionaries to listen to the words
(online dictionaries) or to check the phonetic
transcription. Allow students a few minutes
to work in pairs to complete the activity. Then
elicit the correct answers, focusing on correct
pronunciation.
7	 Ask students for examples of typical things
customers do at the supermarket. To stimulate
their imaginations, you could mime out some
actions here and elicit the corresponding verbs
(e.g. ‘take a basket’
, ‘pay’
, ‘find the product’
, etc).
Ask students to read the instructions for Task 2b.
Then allow them a few minutes to work in pairs to
complete the task. Monitor as they do so, helping
weaker students. Finally, elicit the correct order
of the actions.
8	 Tell students that for Task 2c they will work
individually. Read aloud the introduction to
Conversation 1 and allow students a minute or
two to read the text and answer the True/False
questions. Monitor as they do this. Once they have
answered the questions, ask them to compare
answers in pairs. Finally, elicit the correct
answers. Focus on new vocabulary which has
come up in this text (brand, weigh, self-checkout).
After this, repeat the process for Conversation 2.
Again, focus on new vocabulary from this second
text (points card, PIN).
Language for ...
2
Teacher’s
Notes
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Language for … the supermarket
Published by Macmillan Education Ltd. © Macmillan Education Limited, 2020.
the supermarket
www.macmillandictionary.com
3.	 a.	1.	basket
	 2.	bakery
	 3.	queue
	 4.	bags
	 5.	shelves/aisles
	 6.	receipt
	 7.	dairy
	 8.	weigh
	 b.	1.	
The Drinks section and the Snacks
section are often in the same aisle.
	 2.	
If you want to buy shampoo, it is
usually in the Health and beauty
section of the supermarket.
	 3.	
Cashier: That’s seven pounds sixty, please.
Customer: Can I pay by card?
	 4.	
Supermarkets often put chocolate on a
low shelf, where little children can see
it and ask their parents to buy it!
	 5.	
My local supermarket has so many different
brands of beer: Budweiser, Heineken,
Carlsberg, Quilmes, Tsingtao, Fosters, etc.
	 6.	
Cashier: Can you enter your PIN, please?
KEY:
2.	 a.	1.	trolley
	 2.	cashier
	 3.	basket
	 4.	checkout
	 5.	receipt
	 6.	aisle
	 7.	 card reader
	 8.	queue
	 9.	shelf
	 b.	
1.	 Walk into the supermarket; 2. Take a
basket (or if you want to buy a lot of things,
take a trolley); 3. Find the aisle which has
the product you need; 4. Find the product
on the shelf; 5. Go to the checkout area;
6. Queue to pay; 7. Pay the cashier; 8. Take
your receipt; 9. Walk out of the supermarket
	 c.	1.	False
	 2.	True
	 3.	True
	 4.	False
	 5.	False
	 6.	False
Language for ...
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Language for … the supermarket
Published by Macmillan Education Ltd. © Macmillan Education Limited, 2020.
the supermarket
www.macmillandictionary.com
Task 4: Supermarket manager role cards
Student A – ideas
•	Use big baskets and trolleys so that the customer will buy more.
•	Put basic products at the front of the supermarket so they are easy to find.
•	 Make the prices as simple as possible, like two pounds (£2), or three pounds (£3). The customer will be
happy to have prices that are easy to understand.
•	Put non-basic products in the aisle, on a shelf at the same level as the customer’s eyes. Here, the
customer will see the products easily and buy them.
Student B – ideas
•	Use small baskets and trolleys so that the customer can walk around the supermarket easily and feel
more relaxed.
•	Use slow, relaxing music that will make the customer stay in the supermarket for a longer time and spend
more money!
•	Put fruit and veg at the front of the supermarket, where the bright colours will make the customer
feel happy.
•	For prices, use a complicated number to make products seem cheap – for example, one pound
ninety-nine (£1.99) or two pounds ninety-nine (£2.99).
Student C – ideas
•	Use fast, popular songs and music that will make the customer feel energetic and happy.
•	Put basic products at the back of the supermarket so that the customer needs to walk through the
supermarket and buy other products!
•	Put fruit and veg at the back of the supermarket, where the temperature is colder and the fruit and veg
will stay fresh.
•	Put non-basic products next to the checkout so that the customer will buy them without thinking.
Language for ...
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the supermarket
Language for … the supermarket Published by Macmillan Education Ltd.
© Macmillan Education Limited, 2020.
Role cards
www.macmillandictionary.com
1	Warmer
a.	 Work in groups. In the tables below, each column shows a different section of the supermarket.
For each round, you have one minute to add products to each section.
Round 1
Fruit and veg Snacks Household Drinks
apple chocolate paper towels coffee
Round 2
Dairy Health and beauty Bakery Meat and fish
cheese shampoo croissant chicken
b.	 What other sections does a supermarket usually have?
c.	 Work in pairs. Discuss the questions.
•	 How often do you go to the supermarket?
•	 Which supermarket is your favourite? Why?
•	 What are the products you most commonly buy at the supermarket?
Language for ...
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the supermarket
Worksheet
Language for … the supermarket Published by Macmillan Education Ltd.
© Macmillan Education Limited, 2020.
1
Image credit: Getty Images/DarioEgidi
www.macmillandictionary.com
2	Text
a.	 Label the images with the correct words from the box below.
aisle   basket   card reader   cashier   checkout   queue   receipt   shelf  trolley
1. 3.
2.
5. 6.
4.
8.
7.  9.
Language for ...
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the supermarket
Worksheet
Language for … the supermarket Published by Macmillan Education Ltd.
© Macmillan Education Limited, 2020.
2
Image credits: Alamy Stock Photo/RayArt Graphics, Alamy Stock
Photo (7); Getty Images/Blend Images, Dave and Les Jacobs (6);
George Doyle (3); Hero Images, Hero images (9); Image source (4);
iStockphoto, BrianAJackson (5); Rubberball/Mike Kempv (8);
Natalie Dawkins (2); PHOTOALTO (1)
www.macmillandictionary.com
b.	 Below there is a list of typical things we do at the supermarket. The first and the final actions
have been completed for you.
Glossary:
Shelf (noun, countable; plural is ‘shelves’) = a flat piece of wood, plastic, or glass that is attached to the wall or
is part of a piece of furniture, used for putting things on
c.	 Marek is in the supermarket. Read the two conversations. Are the statements true or false?
Conversation 1: Marek can’t find the product that he needs, so he speaks to a shop assistant.
	Marek:	Excuse me.
	 Shop assistant:	Yes?
	Marek:	 Where can I find the toothpaste?
	 Shop assistant:	 Toothpaste? That’s in aisle four, in the Health and beauty section.
	Marek:	 Great, thank you. And do you know if you have the Aquafresh brand?
	 Shop assistant:	
Oh, probably. We have about twenty different brands, so I’m sure you’ll find the one
you want.
	Marek:	 Excellent. And just one more question ...
	 Shop assistant:	Sure!
	Marek:	 I got these apples in the Fruit and veg section. Do I need to weigh them?
Language for ...
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the supermarket
Worksheet
Language for … the supermarket Published by Macmillan Education Ltd.
© Macmillan Education Limited, 2020.
3
Walk into the supermarket
Queue to pay
Take your receipt
Go to the checkout area
Find the aisle which has the product you need
Take a basket (or if you want to buy a lot of things, take a trolley)
Pay the cashier
Find the product on the shelf
Walk out of the supermarket
1
9
www.macmillandictionary.com
	 Shop assistant:	No, no. The cashier will weigh them for you at the checkout. Oh, but if you go to the
self-checkout, you’ll need to weigh them there.
	Marek:	 Oh, right. No, I’ll go to the checkout with the cashier. Thanks again!
	 Shop assistant:	 You’re very welcome.
1.	 Aquafresh is a type of shampoo.
2.	 Marek doesn’t know the exact cost of the apples.
3.	 The supermarket has two different types of checkouts.
Conversation 2: Now Marek is at the checkout. He speaks to the cashier.
	Cashier:	Hello.
	Marek:	
Hi. Can I have two bags, please?
	Cashier:	Sure. Medium or large?
	Marek:	 Large, please.
	Cashier:	Ok, here you go. And do you have a points card?
	Marek:	No, I don’t.
	Cashier:	 Ok. So, that’s thirty-one pounds sixty in total.
	Marek:	 Can I pay by card?
	Cashier:	 Of course! Just insert your card into the reader.
	Marek:	
OK.
	Cashier:	
And when you’re ready you can enter your PIN.
	Marek:	
Right.
	Cashier:	 Thank you. And here’s your receipt. Have a nice afternoon.
	Marek:	 Thanks, you too.
4.	 Marek has a card to show that he is a regular customer at this supermarket.
5.	 Marek pays in cash.
6.	 The cashier isn’t very friendly.
Language for ...
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Worksheet
Language for … the supermarket Published by Macmillan Education Ltd.
© Macmillan Education Limited, 2020.
4
www.macmillandictionary.com
3	 Language in use
a.	 Complete the sentences using words and phrases from the conversations in Task 2c.
1.	 I never use a trolley at the supermarket. I prefer to use a because
I usually only buy a few things.
2.	 The supermarket near my house has a big section, so there’s always
a delicious smell of fresh bread when you walk through the door.
3.	 I hate going to the supermarket on Saturday mornings . It’s always full of people and you need to
for a very long time!
4.	 To protect the environment, many supermarkets prefer to use paper ,
and not plastic ones.
5.	 “Before the hurricane arrives, people are buying a lot of food and water. The
in the supermarkets are almost completely empty!”
6.	 If you want to return a product to the supermarket, you need to show the
so that the cashier knows that this product isn’t from a
different supermarket.
7.	 These days, many people prefer not to eat products like milk, cheese,
or butter.
8.	 In some supermarkets, the customer must fruit and vegetables before
going to the checkout. In others, the cashier does it.
b.	 Each sentence contains one mistake. Find it and correct it.
1.	The Drinks section and the Snacks section are often in the same shelf.
2.	 If you want to buy shampoo, it is usually in the Household section of the supermarket.
3.	 Cashier: That’s seven pounds sixty, please.
Customer: Do I pay by card?
4.	 Supermarkets often put chocolate on a low aisle, where little children can see it and ask their parents to
buy it!
5.	 My local supermarket has so many different groups of beer: Budweiser, Heineken, Carlsberg, Quilmes,
Tsingtao, Fosters, etc.
6.	 Cashier: Can you say your PIN, please?
Language for ...
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Worksheet
Language for … the supermarket Published by Macmillan Education Ltd.
© Macmillan Education Limited, 2020.
5
www.macmillandictionary.com
4	Communication
Work in groups of three. You are the managers of a new supermarket. You want the
supermarket to attract lots of customers and make lots of money. Today, you
need to have a meeting to decide on some important things.
Read your role card. Then, talk about each idea in the table below. Try to think of two
more ideas for the supermarket to get customers and to make money.
Idea Decision
Baskets and trolleys Big or small?
Music Fast or slow?
Basic products (e.g. bread, milk, sugar, cereals) Front or back?
Prices Simple or complicated?
Fruit and veg Front or back?
Non-basic products (e.g. chocolate, beer, crisps) Checkout or aisle?
Other idea:
Other idea:
Language for ...
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Worksheet
Language for … the supermarket Published by Macmillan Education Ltd.
© Macmillan Education Limited, 2020.
6
Image credit: E+/Drazen_
www.macmillandictionary.com
5	Discuss
Discuss the questions with your classmate.
•	
In Task 4, you read about ways that supermarkets try to make customers spend more money. Does your
local supermarket do any of these things?
•	 When you go to the supermarket, do you often buy products that you don’t need? Explain.
•	
In Task 2, you saw a typical conversation between a customer and a cashier. Can you think of other typical
expressions or questions in this type of conversation?
•	 Do you notice any differences between supermarkets in your country and ones in other countries? Explain.
•	 How can supermarkets help to protect the environment?
•	 Which do you prefer: shopping in the supermarket or online? Explain.
Red Words
fruit (noun)***   snack (noun)*   household (noun)***   ​
drink (noun)***   ​
health***   ​
beauty (noun)***   ​
meat***   ​
fish (noun)***   ​
trolley*   ​
basket**   ​
card (noun)***   
​
reader***   ​
receipt**   ​
queue (verb)*   ​
shelf (noun)**   ​
brand (noun)**   ​
weigh**   ​
bag (noun)***   ​
medium (adjective)**   ​
large (adjective)***   ​
insert (verb)***
Language for ...
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Worksheet
Language for … the supermarket Published by Macmillan Education Ltd.
© Macmillan Education Limited, 2020.
7

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Supermarket Lesson Plan

  • 1. www.macmillandictionary.com (source = https://www.worldatlas.com/articles/ largest-supermarket-chains-in-the-world.html). Did any students name some of these big chains? 2 Put the students into teams of three or four and hand out the student worksheets. Read aloud the instructions for Task 1a. Before students begin Round 1, make sure they understand the meaning of the words in each section. In particular, make sure to specify that ‘household items’ are usually products related to cleaning and maintenance of the house (they shouldn’t be confused with ‘health and beauty’ products from Round 2, which are more related to personal hygiene or personal appearance). Highlight that each group must work together to come up with words for each section. Emphasize that for this task, no brand names are allowed (e.g. the word ‘crisps’ is acceptable but the brand name ‘Lays’ is not). 3 Set the timer and allow the students one minute to start writing words for Round 1. Once the time is up, collect one worksheet from each group and pass it to a different team for correction. Students may now use a dictionary to check unfamiliar words. Monitor the class closely as they correct, taking note of good suggestions. Write these suggestions on the board and elicit definitions for them. Then ask each group to pass back each worksheet to its original group and decide which group in the class had the highest number of correct suggestions for Round 1. Finally, repeat this process for Round 2. 4 Students discuss the question in Task 1b and make notes. Elicit other common supermarket sections (e.g. frozen foods; tinned foods; ready meals; deli; sweets; breakfast food; products for pets; baby products; etc). Age: Young adult / Adult Level: Pre-intermediate Length: 90 minutes (approx.) Language Focus: vocabulary related to supermarket shopping, key expressions for speaking to supermarket staff Skills: speaking, reading Materials: one copy of the worksheet per student; one role card per student for Task 4; if possible, a IWB/PC/projector with an internet connection in the classroom (but this is not essential) Aims: to equip students with common vocabulary related to the supermarket, to allow students to effectively understand and use common expressions for shopping at the supermarket What are red words? Ninety per cent of the time, speakers of English use just 7,500 words in speech and writing. These words appear in the Macmillan Dictionary in red and are graded with stars. One-star words are frequent, two-star words are more frequent and three-star words are the most frequent. ‘Language for’ lessons are based on red words and encourage students to improve their English through communicative tasks using collocation and commonly used phrases. https://www.macmillandictionary.com/learn/ red-words.html 1 If possible, begin the lesson by showing an image of a typical supermarket. Ask students to brainstorm some of the most famous supermarket chains in the world. Elicit the names of some big chains. Then reveal that a recent study found that the chains with the most shops are as follows: 1. 7-Eleven, 2. SPAR, 3. Walmart, 4. Aldi, 5. Carrefour Language for ... 1 Teacher’s Notes D O W N L O A D A N D P H O T O C O P I A B L E Language for … the supermarket Published by Macmillan Education Ltd. © Macmillan Education Limited, 2020. the supermarket
  • 2. www.macmillandictionary.com 9 Read aloud the instructions for Task 3a. Ask students to work in pairs to complete the missing words, encouraging them to refer back to earlier tasks to help them remember. As they do the task, monitor the class and perhaps give some hints. Finally, elicit the correct answers. 10 Refer students to Task 3b. Perhaps correct the first item together as a class. Then ask students to work in pairs to complete the remaining sentences. For the more difficult sentences, give clues, such as telling students which exact word needs to be corrected. Finally, elicit the correct answers. 11 Divide students into groups of three. Tell students that in this task, they are going to have a meeting. Read aloud the instructions for the task and then draw students’ attention to the items in the table. Hand out the role cards and ask students to read about their role. As they read, monitor the class and help weaker students to understand. Once the task is fully set up, tell students to begin their meetings, setting a clear time limit (e.g. six to seven minutes). During this time, monitor and take notes on language being used. Once the time is up, perhaps go through the items in the table individually, gauging which decisions seemed to be more popular for the class as a whole. Finally, provide feedback on the language which students used. 12 Refer students to Task 5. Ask them to sit in pairs for this task. Give students a few minutes to discuss the questions, encouraging them to incorporate new language from this lesson. To wrap up the activity, ask students to share their ideas for other typical “supermarket” expressions or questions (as per the third question). Finally, provide feedback on this task. 5 Students work in pairs. Ask students to discuss the questions in Task 1c. Monitor as they speak, taking note of any supermarket-related language they may use. Finally, provide feedback on this language. 6 Refer students to Task 2a. Highlight that many of the phrases may be new to students, so it may be good to use a dictionary. Some of the words have tricky pronunciation (e.g. cashier = kæˈʃɪə; receipt = rɪˈsiːt; aisle = aɪl), so encourage students to also use their dictionaries to listen to the words (online dictionaries) or to check the phonetic transcription. Allow students a few minutes to work in pairs to complete the activity. Then elicit the correct answers, focusing on correct pronunciation. 7 Ask students for examples of typical things customers do at the supermarket. To stimulate their imaginations, you could mime out some actions here and elicit the corresponding verbs (e.g. ‘take a basket’ , ‘pay’ , ‘find the product’ , etc). Ask students to read the instructions for Task 2b. Then allow them a few minutes to work in pairs to complete the task. Monitor as they do so, helping weaker students. Finally, elicit the correct order of the actions. 8 Tell students that for Task 2c they will work individually. Read aloud the introduction to Conversation 1 and allow students a minute or two to read the text and answer the True/False questions. Monitor as they do this. Once they have answered the questions, ask them to compare answers in pairs. Finally, elicit the correct answers. Focus on new vocabulary which has come up in this text (brand, weigh, self-checkout). After this, repeat the process for Conversation 2. Again, focus on new vocabulary from this second text (points card, PIN). Language for ... 2 Teacher’s Notes D O W N L O A D A N D P H O T O C O P I A B L E Language for … the supermarket Published by Macmillan Education Ltd. © Macmillan Education Limited, 2020. the supermarket
  • 3. www.macmillandictionary.com 3. a. 1. basket 2. bakery 3. queue 4. bags 5. shelves/aisles 6. receipt 7. dairy 8. weigh b. 1. The Drinks section and the Snacks section are often in the same aisle. 2. If you want to buy shampoo, it is usually in the Health and beauty section of the supermarket. 3. Cashier: That’s seven pounds sixty, please. Customer: Can I pay by card? 4. Supermarkets often put chocolate on a low shelf, where little children can see it and ask their parents to buy it! 5. My local supermarket has so many different brands of beer: Budweiser, Heineken, Carlsberg, Quilmes, Tsingtao, Fosters, etc. 6. Cashier: Can you enter your PIN, please? KEY: 2. a. 1. trolley 2. cashier 3. basket 4. checkout 5. receipt 6. aisle 7. card reader 8. queue 9. shelf b. 1. Walk into the supermarket; 2. Take a basket (or if you want to buy a lot of things, take a trolley); 3. Find the aisle which has the product you need; 4. Find the product on the shelf; 5. Go to the checkout area; 6. Queue to pay; 7. Pay the cashier; 8. Take your receipt; 9. Walk out of the supermarket c. 1. False 2. True 3. True 4. False 5. False 6. False Language for ... 3 Teacher’s Notes D O W N L O A D A N D P H O T O C O P I A B L E Language for … the supermarket Published by Macmillan Education Ltd. © Macmillan Education Limited, 2020. the supermarket
  • 4. www.macmillandictionary.com Task 4: Supermarket manager role cards Student A – ideas • Use big baskets and trolleys so that the customer will buy more. • Put basic products at the front of the supermarket so they are easy to find. • Make the prices as simple as possible, like two pounds (£2), or three pounds (£3). The customer will be happy to have prices that are easy to understand. • Put non-basic products in the aisle, on a shelf at the same level as the customer’s eyes. Here, the customer will see the products easily and buy them. Student B – ideas • Use small baskets and trolleys so that the customer can walk around the supermarket easily and feel more relaxed. • Use slow, relaxing music that will make the customer stay in the supermarket for a longer time and spend more money! • Put fruit and veg at the front of the supermarket, where the bright colours will make the customer feel happy. • For prices, use a complicated number to make products seem cheap – for example, one pound ninety-nine (£1.99) or two pounds ninety-nine (£2.99). Student C – ideas • Use fast, popular songs and music that will make the customer feel energetic and happy. • Put basic products at the back of the supermarket so that the customer needs to walk through the supermarket and buy other products! • Put fruit and veg at the back of the supermarket, where the temperature is colder and the fruit and veg will stay fresh. • Put non-basic products next to the checkout so that the customer will buy them without thinking. Language for ... 4 D O W N L O A D A N D P H O T O C O P I A B L E the supermarket Language for … the supermarket Published by Macmillan Education Ltd. © Macmillan Education Limited, 2020. Role cards
  • 5. www.macmillandictionary.com 1 Warmer a. Work in groups. In the tables below, each column shows a different section of the supermarket. For each round, you have one minute to add products to each section. Round 1 Fruit and veg Snacks Household Drinks apple chocolate paper towels coffee Round 2 Dairy Health and beauty Bakery Meat and fish cheese shampoo croissant chicken b. What other sections does a supermarket usually have? c. Work in pairs. Discuss the questions. • How often do you go to the supermarket? • Which supermarket is your favourite? Why? • What are the products you most commonly buy at the supermarket? Language for ... D O W N L O A D A N D P H O T O C O P I A B L E the supermarket Worksheet Language for … the supermarket Published by Macmillan Education Ltd. © Macmillan Education Limited, 2020. 1 Image credit: Getty Images/DarioEgidi
  • 6. www.macmillandictionary.com 2 Text a. Label the images with the correct words from the box below. aisle   basket   card reader   cashier   checkout   queue   receipt   shelf  trolley 1. 3. 2. 5. 6. 4. 8. 7. 9. Language for ... D O W N L O A D A N D P H O T O C O P I A B L E the supermarket Worksheet Language for … the supermarket Published by Macmillan Education Ltd. © Macmillan Education Limited, 2020. 2 Image credits: Alamy Stock Photo/RayArt Graphics, Alamy Stock Photo (7); Getty Images/Blend Images, Dave and Les Jacobs (6); George Doyle (3); Hero Images, Hero images (9); Image source (4); iStockphoto, BrianAJackson (5); Rubberball/Mike Kempv (8); Natalie Dawkins (2); PHOTOALTO (1)
  • 7. www.macmillandictionary.com b. Below there is a list of typical things we do at the supermarket. The first and the final actions have been completed for you. Glossary: Shelf (noun, countable; plural is ‘shelves’) = a flat piece of wood, plastic, or glass that is attached to the wall or is part of a piece of furniture, used for putting things on c. Marek is in the supermarket. Read the two conversations. Are the statements true or false? Conversation 1: Marek can’t find the product that he needs, so he speaks to a shop assistant. Marek: Excuse me. Shop assistant: Yes? Marek: Where can I find the toothpaste? Shop assistant: Toothpaste? That’s in aisle four, in the Health and beauty section. Marek: Great, thank you. And do you know if you have the Aquafresh brand? Shop assistant: Oh, probably. We have about twenty different brands, so I’m sure you’ll find the one you want. Marek: Excellent. And just one more question ... Shop assistant: Sure! Marek: I got these apples in the Fruit and veg section. Do I need to weigh them? Language for ... D O W N L O A D A N D P H O T O C O P I A B L E the supermarket Worksheet Language for … the supermarket Published by Macmillan Education Ltd. © Macmillan Education Limited, 2020. 3 Walk into the supermarket Queue to pay Take your receipt Go to the checkout area Find the aisle which has the product you need Take a basket (or if you want to buy a lot of things, take a trolley) Pay the cashier Find the product on the shelf Walk out of the supermarket 1 9
  • 8. www.macmillandictionary.com Shop assistant: No, no. The cashier will weigh them for you at the checkout. Oh, but if you go to the self-checkout, you’ll need to weigh them there. Marek: Oh, right. No, I’ll go to the checkout with the cashier. Thanks again! Shop assistant: You’re very welcome. 1. Aquafresh is a type of shampoo. 2. Marek doesn’t know the exact cost of the apples. 3. The supermarket has two different types of checkouts. Conversation 2: Now Marek is at the checkout. He speaks to the cashier. Cashier: Hello. Marek: Hi. Can I have two bags, please? Cashier: Sure. Medium or large? Marek: Large, please. Cashier: Ok, here you go. And do you have a points card? Marek: No, I don’t. Cashier: Ok. So, that’s thirty-one pounds sixty in total. Marek: Can I pay by card? Cashier: Of course! Just insert your card into the reader. Marek: OK. Cashier: And when you’re ready you can enter your PIN. Marek: Right. Cashier: Thank you. And here’s your receipt. Have a nice afternoon. Marek: Thanks, you too. 4. Marek has a card to show that he is a regular customer at this supermarket. 5. Marek pays in cash. 6. The cashier isn’t very friendly. Language for ... D O W N L O A D A N D P H O T O C O P I A B L E the supermarket Worksheet Language for … the supermarket Published by Macmillan Education Ltd. © Macmillan Education Limited, 2020. 4
  • 9. www.macmillandictionary.com 3 Language in use a. Complete the sentences using words and phrases from the conversations in Task 2c. 1. I never use a trolley at the supermarket. I prefer to use a because I usually only buy a few things. 2. The supermarket near my house has a big section, so there’s always a delicious smell of fresh bread when you walk through the door. 3. I hate going to the supermarket on Saturday mornings . It’s always full of people and you need to for a very long time! 4. To protect the environment, many supermarkets prefer to use paper , and not plastic ones. 5. “Before the hurricane arrives, people are buying a lot of food and water. The in the supermarkets are almost completely empty!” 6. If you want to return a product to the supermarket, you need to show the so that the cashier knows that this product isn’t from a different supermarket. 7. These days, many people prefer not to eat products like milk, cheese, or butter. 8. In some supermarkets, the customer must fruit and vegetables before going to the checkout. In others, the cashier does it. b. Each sentence contains one mistake. Find it and correct it. 1. The Drinks section and the Snacks section are often in the same shelf. 2. If you want to buy shampoo, it is usually in the Household section of the supermarket. 3. Cashier: That’s seven pounds sixty, please. Customer: Do I pay by card? 4. Supermarkets often put chocolate on a low aisle, where little children can see it and ask their parents to buy it! 5. My local supermarket has so many different groups of beer: Budweiser, Heineken, Carlsberg, Quilmes, Tsingtao, Fosters, etc. 6. Cashier: Can you say your PIN, please? Language for ... D O W N L O A D A N D P H O T O C O P I A B L E the supermarket Worksheet Language for … the supermarket Published by Macmillan Education Ltd. © Macmillan Education Limited, 2020. 5
  • 10. www.macmillandictionary.com 4 Communication Work in groups of three. You are the managers of a new supermarket. You want the supermarket to attract lots of customers and make lots of money. Today, you need to have a meeting to decide on some important things. Read your role card. Then, talk about each idea in the table below. Try to think of two more ideas for the supermarket to get customers and to make money. Idea Decision Baskets and trolleys Big or small? Music Fast or slow? Basic products (e.g. bread, milk, sugar, cereals) Front or back? Prices Simple or complicated? Fruit and veg Front or back? Non-basic products (e.g. chocolate, beer, crisps) Checkout or aisle? Other idea: Other idea: Language for ... D O W N L O A D A N D P H O T O C O P I A B L E the supermarket Worksheet Language for … the supermarket Published by Macmillan Education Ltd. © Macmillan Education Limited, 2020. 6 Image credit: E+/Drazen_
  • 11. www.macmillandictionary.com 5 Discuss Discuss the questions with your classmate. • In Task 4, you read about ways that supermarkets try to make customers spend more money. Does your local supermarket do any of these things? • When you go to the supermarket, do you often buy products that you don’t need? Explain. • In Task 2, you saw a typical conversation between a customer and a cashier. Can you think of other typical expressions or questions in this type of conversation? • Do you notice any differences between supermarkets in your country and ones in other countries? Explain. • How can supermarkets help to protect the environment? • Which do you prefer: shopping in the supermarket or online? Explain. Red Words fruit (noun)***   snack (noun)*   household (noun)***   ​ drink (noun)***   ​ health***   ​ beauty (noun)***   ​ meat***   ​ fish (noun)***   ​ trolley*   ​ basket**   ​ card (noun)***    ​ reader***   ​ receipt**   ​ queue (verb)*   ​ shelf (noun)**   ​ brand (noun)**   ​ weigh**   ​ bag (noun)***   ​ medium (adjective)**   ​ large (adjective)***   ​ insert (verb)*** Language for ... D O W N L O A D A N D P H O T O C O P I A B L E the supermarket Worksheet Language for … the supermarket Published by Macmillan Education Ltd. © Macmillan Education Limited, 2020. 7