3. COMMUNICATION
Communication is the process by which information is exchanged between individuals through a
common system of symbols and signs of. Behavior (websterโs Dictionary) Communication is
interchange of thoughts, opinions & information by speech, writing, or signs. (Robot Aderson)
4. BARRIERS OF COMMUNICATION
Barriers of communication refer to obstacles or challenges that hinder the
effective exchange of information between individuals or groups. These
barriers can occur at various levels and can be categorized into different
types. Here are some common barriers to communication:
5. BARRIERS OF COMMUNICATION
(1) Language barriers: When people do not share a common language or have
limited proficiency in the language being used, it can impede effective
communication. Differences in vocabulary, accent, or dialect can also create
misunderstandings.
(2) Cultural barriers: Cultural differences, including customs, norms, values, and
beliefs, can affect communication. Gestures, body language, and communication
styles may vary across cultures, leading to misinterpretations or
miscommunication.
6. BARRIERS OF COMMUNICATION
(3) Physical barriers: These include any physical obstacles that hinder
communication, such as distance, noisy environments, poor acoustics, or
technological issues (e.g., faulty equipment or poor internet connectivity).
(4) Emotional barriers: Emotional factors like stress, anxiety, fear, or personal
biases can impact communication. These feelings may prevent individuals from
expressing themselves effectively or from listening attentively to others.
7. BARRIERS OF COMMUNICATION
(5) Perceptual barriers: People have different perceptions, interpretations, and
perspectives on the same information. These differences can lead to
misunderstandings, as individuals may filter and interpret messages based on their
own biases, experiences, or assumptions.
(6) Lack of attention or interest: When individuals are not fully engaged or
interested in the communication process, they may not pay attention or actively
participate. Distractions, multitasking, or lack of motivation can contribute to this
barrier.
8. BARRIERS OF COMMUNICATION
(7) Information overload: In today's information-rich world, individuals can be
overwhelmed by the sheer volume of information they receive. When there is an
excessive amount of information to process, important messages may get lost or
misinterpreted.
(8) Organizational barriers: Communication within organizations can be hindered by
hierarchical structures, complex reporting systems, lack of clarity in roles and
responsibilities, or poor internal communication channels. These barriers can impede
the flow of information between different levels and departments.
9. BARRIERS OF COMMUNICATION
(9) Psychological barriers: Individual psychological factors such as low self-
esteem, defensiveness, or a fear of judgment may prevent individuals from
expressing themselves openly or honestly, leading to ineffective
communication.
10. CONCLUSION
Overcoming these barriers requires awareness, active listening, empathy, and the
use of appropriate communication techniques. Creating an open and inclusive
environment, promoting cultural sensitivity, and providing training on effective
communication can also help address these barriers.
