This document discusses the art of questioning and provides information on different types of questions and techniques for using questions effectively. It outlines 10 uses of questions, including to stimulate thinking, motivate learners, diagnose difficulties, and encourage application of concepts. The document describes characteristics of good questions and techniques for questioning, handling responses, and distributing questions evenly. It also defines and provides examples of closed and open-ended questions, probing/clarifying questions, reflective questions, hypothetical questions, and direct questions.
2. Introduction
We use it in our daily life Conversations. And
yet many, either use it carelessly or fail to see its
possibilities for promoting effective learning. Some very
adept communicators demonstrate a high level
of skill in gathering information from others.
3. Uses
1. To stimulate to think
2. To motivate
3. Questions can be used effectively to arouse and
hold the interest
4. To diagnose difficulties
5. To discover interest
6. To develop the ability to evaluate and organize
materials or experiences.
4. 6. To aid relate pertinent experiences
7. To focus attention on the points.
8. It helps to organize thinking in a logical way.
8. To develop new appreciations and attitudes
Questions can be used to help modify, clarify or expand ideas
relating to appreciations and attitudes.
9. To provide drill or practice.
10. To encourage the application of concepts.
5. Characteristics of a Good Question
1. It is simple and clear
2. It is definite
Permits one answer
3. It is challenging & thought – provoking
It stimulates students to compare, evaluate, draw
conclusions & appraise results.
4. It is adopted to the age, abilities and interests of
the audience
5. It requires extend response
6. Techniques of Questioning – questioning
requires skills
1. Questions should be asked in a natural and well – modulated
voice.
2. Ask the question first & then wait for the audience to think
about it before calling on a someone to answer the question.
3. A sufficient number of questions should be asked to stimulate
to activity.
4. Prevent from repeating questions. (to challenge attention)
5. Questions should be equally distributed so that the majority
can take part in the discussion.
6. Avoid starting to any mechanical system of fielding question
to the class, such as alphabetical order, row by row etc.
7. Ask questions that are really interesting and thought –
provoking.
7. Techniques in Handling Response
1. One should make every effort to show on appreciative attitude
towards answers.
One should refrain from giving sarcastic comments to wrong
answer.
2. One should never allow wrong answers slip by.
3. Correct answers of should be followed with encouraging remarks by
the teacher.
4. Clearness in every point expressed by the should be insisted upon by
the teacher.
5. Answering in concert should be discouraged.
6. One should be encouraged to answer in a loud and clear voice.
7. encourage to answer in complete thought units and grammatically
correct statements.
8. Types of Questions
Close Ended Question
Which require yes or No in answer/
Which can also require to be selected in few options.
Venn (2004) advises that a closed question can be
recognized easily because it starts with words of
phrases like:
• Do...
• Is...
• Can...
10. Open Ended Question
These question require longer answers in detail
Venn (2004) advises that open questions are more likely to
start with words such as:
• How...
• Why...
• When...
• Where...
• What...
• Who...
• Which
12. Major Types of Questions
So far, we have looked at 2 types of questions: open
and closed. Other more advanced types of questions
include the following:
Probing/clarifying Questions
Reflective Questions
Direct Questions
Hypothetical Questions
13. Probing/Clarifying Questions:
In reality, these are open or closed questions that serve
to build on the person’s previous answers, comments
and responses. They use information already
established in order that we can explore further.
These questions also demonstrate to the person that
they are being actively listened to.
14. Some examples of probing questions include:
Tell me more about that?
What happened next?
What did you do next?
How did that happen?
Can you tell me why?
What do you mean?
15. Reflective Questions.
Reflective questions or statements are really
comments made before another type of question,
which serve to soften the questioning as well as
demonstrate to the speaker that they are being well
and truly listened to. They typically constitute a short
summary of what the other person has said, and may
also be considered as a type of paraphrasing.
16. Student: It’s just that I’m feeling really under pressure with
the placement at the minute, and then I slept in this
morning and just managed to make it here in time, even
though I missed the bus and had to walk all the way in.
And it was raining…
Practice Educator: It sounds like you had a bad morning.
You were saying that you are feeling really under pressure
with the placement? (Reflective question)
In what way are you feeling under pressure? (Probing
question
17. Hypothetical questions
Hypothetical can be an excellent way to
encourage your student to reflect on issues through
thinking through previously unconsidered options.
They are also often used in interview situations to test
the creativity and mental agility of prospective
students or employees.
18. What other points would you consider if your client was
older?
What other questions would you ask your patient if they
also presented with shortness of breath?
If I could arrange an extension on your final report, how
would you feel about presenting the workshop?
If you had extra funding for the department, how would you
improve on current practices?
19. Direct questions
Direct questions can be either open or closed
questions. However, they tend to have the following
characteristics:
1. When posing a direct question, you always use
the name of the other person
2. You pose the question as an instruction.
Tell me Asia, .......
Explain to me Azam ..... etc
20. The following checklist summarizes the relative advantages of each
(Adapted from Venn, 2004).
Type of Question Use
Open Questions For more information
Closed Questions For specific information or a yes/no
Probing Questions For added detail
Reflective Questions To get the other back on track
Hypothetical Questions To get the other to think/reflect
Direct Questions An instruction to get attention