3. Apply speaking skills to…
- express feelings and thoughts
- state facts and opinions
- agree and disagree
- use persuasive language
- make suggestions and recommendations
4. - practise turn-taking in conversation
- conduct a presentation
- pronunciation, voice modulation and
projection
- paralinguistic language
5. Exercise 1
Asking For and Giving Information
Below is a short conversation between strangers.
Alex: Excuse me, could you please give me directions to the K.L. Tower?
Bob: Oh, I’m sorry. I’m new here myself. I’m afraid I can’t help you.
Alex: It’s okay. I think I’ll ask the lady over there. Excuse me. Could you tell me how to get to
the K.L. Tower?
Cathy: Sure, it’s quite simple really. You can go straight down Jalan Raja Chulan, take a left
turn at the junction of
Jalan Raja Chulan and Jalan P. Ramlee and you’ll see the entrance to the tower ahead of you.
You can’t miss it.
Alex: Thanks a lot. I’m sure I’ll be able to find it.
6. What was Alex doing?
What was Bob’s response?
What was Cathy’s reply?
What expressions did he use?
7. Answer:
What was Alex doing?
He was asking for directions to the K.L. Tower.
What expressions did he use?
He used expressions like ‘could you please give...’, 'Could you tell me...’
What was Bob’s response?
He was apologetic because he was not able to help. He said, ‘I’m sorry’.
What was Cathy’s reply?
She was able to help. She said, ‘Sure’.
8. Situation
A friend of yours has decided to go into the retail business. However, he does not know what line of
retail he should focus on. He decides to get some advice from his friends and relatives.
Candidate A:
You are his father. You advise him to concentrate on children’s clothes. Give reasons for your answer.
Candidate B:
You are his aunt. You advise him to concentrate on clothes or teenagers. Give reasons for your
answer.
Candidate C:
Your are his sister. You advice him to concentrate on clothes for women. Give reasons for your
answer.
Candidate D:
You are his good friend. You advise him to concentrate on clothes for men. Give reasons for your
answer.
9. Suggested answer
CANDIDATE A’ S ANSWER :
Chidren’s clothes are expensive – many parents can’t afford – parents looking for clothes that are comfortable,
reasonably priced and easy to maintain – tell friend – check out ‘pasar malam’ outlets – get an idea of the range, type
and pricing of these clothes – many parents do not make clothes – prefer to buy –children grow fast – must constantly
buy clothes.
CANDIDATE B’ S ANSWER :
Selling teenagers’ clothes – sure bet – number of teenagers on the rise – have ready cash but can’t afford more pricey
clothes sold in boutiques – they want cheap but trendy – easy to cater to teenage fashion – what teenagers want to
not seem to go out of fashion – wide range – T-shirts, jeans, blouses, little bags and other accessories are always in
dem
CANDIDATE C’ S ANSWER :
Lost of women are now working – they want to look smart – affordable prices – want something smart, fashionable,
and decent – working, so have their own pocket money – unlike women in the past – housewives, depend on
husbands – fashion constantly changes – women try to keep up – buy new, up-to-date clothes
CANDIDATE D’S ANSWER :
There are very few shops that are exclusively for men-clothes in supermarkets are mostly for women and teenagers –
range of product for men include smart shirts and pants for the office, for casual wear and leisure purpose – men
nowadays are more conscious of fashion – more willing to spend money on clothes and fashion.
