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CONTENT
        MARKETING IN 2013
                                   4Ps Marketing Digital EDGEucation

http://www.flickr.com/photos/83346641@N00/3562071888/
neilperkin.typepad.com
      @neilperkin
THE CHANGING DYNAMIC OF POE
GAFA
THE SPREAD OF CURATION
TEST AND LEARN
THE GROWTH IN CONTENT MARKETING



      90% of respondents believe that
     content marketing will become more
     important over the next 12 months


      73% of digital marketers agree that
     ‘brands are becoming publishers’.


     64% agree that content marketing ‘is
     becoming its own discipline’.




http://econsultancy.com/uk/reports/content-marketing-survey-report
http://econsultancy.com/uk/reports/content-marketing-survey-report
LACK OF A STRATEGY
              Only 38% of companies have a defined content
                      marketing strategy in place.




http://econsultancy.com/uk/reports/content-marketing-survey-report
LACK OF A STRATEGY
              Only 38% of companies have a defined content
                      marketing strategy in place.




                                                    LACK OF RESOURCE & SKILLS
                                         Only 34% have dedicated budgets, 46% dedicated individuals




http://econsultancy.com/uk/reports/content-marketing-survey-report
LACK OF A STRATEGY
              Only 38% of companies have a defined content
                      marketing strategy in place.




                                                    LACK OF RESOURCE & SKILLS
                                         Only 34% have dedicated budgets, 46% dedicated individuals




                             COMPLIANCE & RESPONSIVENESS
            Organisational structures, silos, legacy processes, communication flow




http://econsultancy.com/uk/reports/content-marketing-survey-report
LACK OF A STRATEGY
              Only 38% of companies have a defined content
                      marketing strategy in place.




                                                    LACK OF RESOURCE & SKILLS
                                         Only 34% have dedicated budgets, 46% dedicated individuals




                             COMPLIANCE & RESPONSIVENESS
            Organisational structures, silos, legacy processes, communication flow



      ”…brands aren't set up to be publishers. They don't necessarily understand the editorial
         process or have the stomach for the length of time it takes to build an audience”
                                          Josh Sternberg
http://econsultancy.com/uk/reports/content-marketing-survey-report
Messaging      Polished blockbuster   Like
                      vs               vs             vs
             Amplification      Fast, snackable      Love
http://www.nickburcher.com/
ADVERTISING
                                                   Paid search, display, affiliate




                                                                                                           Paid placements
             Atomisation of
            content into ads                                  Paid


    DIGITAL                                                                                                         PARTNER
  PROPERTIES                                                                                                      NETWORKS
   Websites,
      CRM,
   microsites,
                               Owned                                               Earned                        Word of mouth,
                                                                                                                   Digital PR,
                                                                                                                   Influencer
 Social presence                                                                                                    outreach



                                                   Atomisation of conversation
                                                     through APIs and social
                                                            widgets
http://www.smartinsights.com/digital-marketing-strategy/customer-acquisition-strategy/new-media-options/
Google Panda update
Discoverability: quality, originality, shareability of content
Shift to always on, and sharp spikes of attention




The average half life of 1,000 popular bitly links was 3 hours
Struggling to get his 2-year-old daughter to sleep, Mansbach let off some steam in the form of a
       status update: "Look out for my forthcoming children’s book, ‘Go the — to Sleep.'
Hit Number 1 on the Amazon best seller list one month before
       release – due largely to a pirated PDF version
GAFA




http://www.economist.com/news/21567361-google-apple-facebook-and-amazon-are-each-others-throats-all-sorts-ways-another-game
GAFA & The Vertical Stack
                                                                             Messaging

                                                                       Context (location, social,
                                                                         identity, advertising,
                                                                          recommendation)

                                                                             Payment
                                                                            ecosystems

                                                                           Access (apps &
                                                                             browsers)

                                                                        Content (Platforms,
                                                                         Streaming, Cloud)

                                                                         Operating System

                                                                             Hardware

http://www.flickr.com/photos/darwinbell/
Messaging              Facetime, Hangouts, Chat, FB Messenger, Skype
                                              integration

Context (location, social,
  identity, advertising,      Location, Social graph, identity, personalisation &
    recommendation)                     recommendation, advertising


                             Checkout, Wallet, iTunes, NFC, Amazon payments,
  Payment ecosystems
                                            Facebook Credits


Access (apps & browsers)     Chrome, Silk, Safari, Facebook, Apple Android app
                                                 ecosystems


  Content (Platforms,
   Streaming, Cloud)         AWS, iTunes & iCloud, Facebook content streaming,
                                    storage, Google TV, YouTube, Music

   Operating System              Apple IoS, Android, Facebook as social OS


       Hardware                Chromebook, Motorola, Apple devices, Kindle
Google Search Plus Your World
Distributed and Destination thinking




  You have to be on our property for us to monetise




            We can monetise anywhere
Algorithmic                                   Social




                    Professional



          THE 3 PILLARS OF CONTENT CURATION
The new content curators: professional




        3 posts, 50 tweets a day
             500,000+ UUs
     150,000 newsletter subscribers
           270,000 followers



http://www.nytimes.com/2012/12/02/fashion/maria-popova-has-some-big-ideas.html
The new content curators: social
The new content curators: alogorithmic




More than 30 Fortune 500 companies use Percolate, including American
      Express, Mastercard, GE and Diagio, paying $10K a month
The new content curators: algorithmic
Professional + Algorithmic + Social Curation
Content Hubs




AmEx’s OpenForum took four years to get 1 million people aboard,
     and now gets over 150,000 unique visitors per month
‘Stock and Flow’




“Stock is the durable stuff. It’s the content you produce that’s as interesting in two months (or
two years) as it is today. It’s what people discover via search. It’s what spreads slowly but surely,
                                       building fans over time.”
 “Flow is the feed. It’s the posts and the tweets. It’s the stream of daily and sub-daily updates
                               that remind people that you exist.”




http://snarkmarket.com/2010/4890
Bonfires and Fireworks
70% of the content should be low risk, bread and butter marketing
20% should innovate off what works
10% should be high risk ideas that will be tomorrow's 70% or 20%
Goal for live stream viewership was set at 300,000. By the end of the game, it had captured
                    over 9m views, with over 600,000 concurrent users
            People engaged with the live stream for an average of 28 minutes
    66,000 mentions on Twitter, brand buzz up +2067% compared to last year’s game
Key Points


Customer experience rather than individual channels
Content calendars, not just campaigns
Original, shareable content
How can content be useful? Facilitation, participation and curation
Distributed and destination
Test and learn
Thank you!




neilperkin.typepad.com
      @neilperkin

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Content Marketing

  • 1. CONTENT MARKETING IN 2013 4Ps Marketing Digital EDGEucation http://www.flickr.com/photos/83346641@N00/3562071888/
  • 3. THE CHANGING DYNAMIC OF POE GAFA THE SPREAD OF CURATION TEST AND LEARN
  • 4.
  • 5. THE GROWTH IN CONTENT MARKETING 90% of respondents believe that content marketing will become more important over the next 12 months 73% of digital marketers agree that ‘brands are becoming publishers’. 64% agree that content marketing ‘is becoming its own discipline’. http://econsultancy.com/uk/reports/content-marketing-survey-report
  • 7. LACK OF A STRATEGY Only 38% of companies have a defined content marketing strategy in place. http://econsultancy.com/uk/reports/content-marketing-survey-report
  • 8. LACK OF A STRATEGY Only 38% of companies have a defined content marketing strategy in place. LACK OF RESOURCE & SKILLS Only 34% have dedicated budgets, 46% dedicated individuals http://econsultancy.com/uk/reports/content-marketing-survey-report
  • 9. LACK OF A STRATEGY Only 38% of companies have a defined content marketing strategy in place. LACK OF RESOURCE & SKILLS Only 34% have dedicated budgets, 46% dedicated individuals COMPLIANCE & RESPONSIVENESS Organisational structures, silos, legacy processes, communication flow http://econsultancy.com/uk/reports/content-marketing-survey-report
  • 10. LACK OF A STRATEGY Only 38% of companies have a defined content marketing strategy in place. LACK OF RESOURCE & SKILLS Only 34% have dedicated budgets, 46% dedicated individuals COMPLIANCE & RESPONSIVENESS Organisational structures, silos, legacy processes, communication flow ”…brands aren't set up to be publishers. They don't necessarily understand the editorial process or have the stomach for the length of time it takes to build an audience” Josh Sternberg http://econsultancy.com/uk/reports/content-marketing-survey-report
  • 11. Messaging Polished blockbuster Like vs vs vs Amplification Fast, snackable Love http://www.nickburcher.com/
  • 12. ADVERTISING Paid search, display, affiliate Paid placements Atomisation of content into ads Paid DIGITAL PARTNER PROPERTIES NETWORKS Websites, CRM, microsites, Owned Earned Word of mouth, Digital PR, Influencer Social presence outreach Atomisation of conversation through APIs and social widgets http://www.smartinsights.com/digital-marketing-strategy/customer-acquisition-strategy/new-media-options/
  • 13. Google Panda update Discoverability: quality, originality, shareability of content
  • 14. Shift to always on, and sharp spikes of attention The average half life of 1,000 popular bitly links was 3 hours
  • 15. Struggling to get his 2-year-old daughter to sleep, Mansbach let off some steam in the form of a status update: "Look out for my forthcoming children’s book, ‘Go the — to Sleep.'
  • 16. Hit Number 1 on the Amazon best seller list one month before release – due largely to a pirated PDF version
  • 18. GAFA & The Vertical Stack Messaging Context (location, social, identity, advertising, recommendation) Payment ecosystems Access (apps & browsers) Content (Platforms, Streaming, Cloud) Operating System Hardware http://www.flickr.com/photos/darwinbell/
  • 19. Messaging Facetime, Hangouts, Chat, FB Messenger, Skype integration Context (location, social, identity, advertising, Location, Social graph, identity, personalisation & recommendation) recommendation, advertising Checkout, Wallet, iTunes, NFC, Amazon payments, Payment ecosystems Facebook Credits Access (apps & browsers) Chrome, Silk, Safari, Facebook, Apple Android app ecosystems Content (Platforms, Streaming, Cloud) AWS, iTunes & iCloud, Facebook content streaming, storage, Google TV, YouTube, Music Operating System Apple IoS, Android, Facebook as social OS Hardware Chromebook, Motorola, Apple devices, Kindle
  • 20. Google Search Plus Your World
  • 21. Distributed and Destination thinking You have to be on our property for us to monetise We can monetise anywhere
  • 22.
  • 23. Algorithmic Social Professional THE 3 PILLARS OF CONTENT CURATION
  • 24. The new content curators: professional 3 posts, 50 tweets a day 500,000+ UUs 150,000 newsletter subscribers 270,000 followers http://www.nytimes.com/2012/12/02/fashion/maria-popova-has-some-big-ideas.html
  • 25. The new content curators: social
  • 26. The new content curators: alogorithmic More than 30 Fortune 500 companies use Percolate, including American Express, Mastercard, GE and Diagio, paying $10K a month
  • 27. The new content curators: algorithmic
  • 28. Professional + Algorithmic + Social Curation
  • 29. Content Hubs AmEx’s OpenForum took four years to get 1 million people aboard, and now gets over 150,000 unique visitors per month
  • 30. ‘Stock and Flow’ “Stock is the durable stuff. It’s the content you produce that’s as interesting in two months (or two years) as it is today. It’s what people discover via search. It’s what spreads slowly but surely, building fans over time.” “Flow is the feed. It’s the posts and the tweets. It’s the stream of daily and sub-daily updates that remind people that you exist.” http://snarkmarket.com/2010/4890
  • 32.
  • 33. 70% of the content should be low risk, bread and butter marketing 20% should innovate off what works 10% should be high risk ideas that will be tomorrow's 70% or 20%
  • 34. Goal for live stream viewership was set at 300,000. By the end of the game, it had captured over 9m views, with over 600,000 concurrent users People engaged with the live stream for an average of 28 minutes 66,000 mentions on Twitter, brand buzz up +2067% compared to last year’s game
  • 35. Key Points Customer experience rather than individual channels Content calendars, not just campaigns Original, shareable content How can content be useful? Facilitation, participation and curation Distributed and destination Test and learn