Présentation de Rob Howard lors du forum Zimbra 2014

1. Zimbra Strategy and
Roadmap
Rob Howard | CTO
rob@zimbra.com
@robhoward
1

2. In 2004
Telligent
envisioned the future

3. 2004 Community Server
2004 Vision

4. Today over
1 billion people
use social

5. Social is
25% time
spent online

6. Consumers
Employees
and as

7. Social has redefined the
User Experience
for how we communicate

8. Example: Office365

9. moving
56%

10. But email is not dead!
“The 15% of my death have
reports
25%
been greatly exaggerated.”
searching
of day
‐‐ Mark Twain

11. Social has become just
another silo of knowledge
in the business

12. From Enterprise Collaboration
One‐to‐one
Discussions
Document
Repositories
Desktop
Email
To Social Business
*
One‐to‐many
Discussions
Accessible
Anywhere
Any
Device
Many
Channels

13. Zimbra helps organizations
work smarter by integrating
traditional collaboration
with social business
One‐to‐one
Discussions
Document
Repositories
Desktop
Email
Accessible
Anywhere
Any
Device
Many
Channels
*
One‐to‐many
Discussions

14. July 15, 2013
Announcement
Telligent acquires Zimbra from VMware
to offer a Unified Social Collaboration Suite

15. A Strategic Combination
Create a one‐of‐a‐kind unified communication
software suite built for the mobile Post PC Era
Zimbra is a best‐of‐breed
collaboration platform
•
•
•
•
•
•
Email
File Sharing / Sync
Calendaring
Voice & Chat
Public/Private Cloud
Mobile Designed
Telligent is a best‐of‐
breed social platform
•
•
•
•
•
•
Social Analytics
Reputation Engine
Instant Messaging
Strong Integration
Inside/Outside Firewall
Public/Private Communities

16. February 21, 2014
16

17. [INSERT VIDEO]
Collaborative Content Creation
Length 6:15

18. The New Zimbra at a Glance
Leading Open Source collaboration platform with significant momentum and scale
Zimbra Collaboration
Email
Calendar
File Sharing
Key Statistics
Chat
Preview
Video Chat
Blogs
Wikis
Badging
Sharing
Ideas
Q&A
Recomm‐
endations
Experts
Existing Capability
Sharing
Reputation
Reporting
Planned Capability
End Users
135+
Countries
350+
Profiles
Zimbra Analytics
Unified
Search
Customers
100M
Zimbra Community
Discussions
5,000+
Resellers
Customers Come
First. Period.
Honesty
Always
Core Values
Accountability for
ALL We Say and Do

19. Zimbra Products Investments
New user experience
(HTML5)
Outlook support for iPhone,
Mac and Apple Mail
Web Services
Mobile‐first design
(Responsive Web)
Gamification to increase
engagement
Starter kits for rapid
community creation
Custom workflows for rule
management
Continued investment in
OSS
Always‐on and multi‐
tenant architecture

20. … differentiators
Leveraging core competencies to meet market demand and drive new sales
Open Source
• Better software, better security, lower cost
• Government mandate to run Open Source
• Avoid vendor ‘lock‐in’
White‐Label
• Provides value‐add capabilities
• Increases customer engagement
Secure, Private Cloud
• Integration with third‐party encryption
• AV / AS, code inspection
• Desire for on‐premise application
Global Reach Through Channel
• Relationship with local / regional VAR
• Desire to have local support and services

21. Well Positioned for Key Trends
Multiple trends creating unique business challenges and
positive dynamics for Zimbra
Global, Distributed
Workforce
Consumerization of IT
Bring Your Own Device
37%
Shift to Cloud
38%
70%
$241 B
of the global workforce will work
from multiple locations outside of
their office by 2015
of global information workers
use consumer applications to
improve productivity at work
of mobile professionals will
conduct their work on personal
smart devices by 2018
forecasted global market for
cloud computing by 2020
Sources: Gartner’s “Bring Your Own Device: The Facts and the Future.” Forrester’s “Mobile Workers Use Personal Apps to Solve Customer Problems – Is IT Ready, Willing, and Able to Assist?”
IDC’s “Worldwide Mobile Worker Population 2011‐2015 Forecast.” Verizon’s “2013 State of the Enterprise Cloud.”

22. Product Vision

23. unified social collaboration suite
Email
Social
Communities
Analytics
& Search
Discussions
Unified
Search
Calendar Files Sharing Preview
Blogs
Wikis
Recomm‐
endations
Badging
Experts
Sharing
Sharing
Chat
Ideas
Video Chat
Q&A
Profiles
Reputation Reporting
APIs & Shared
Services
Collaboration

24. Anywhere
any device
at any time and on

25. Mail
Voice
Contacts
Calendar
Tasks
Briefcase
Open Source
25

26. Roadmap Overview
Theme
2014
2015
Analytics
Big Data Lake
Email Analytics
Unified Search
Priority Inbox
Stream Management
Capability
HTML5 and EWS Clients
Mobile File Sync and Share
Instant Messaging Service
Social Tasks and Events
Real time Document
Collab
Voice and Video Chat
Secure Mobile Email App
Delivery
Web Hosting Automation
Single Sign On
Always ON Phase 1
Encryption / Compliance
Web Migration Tools
Custom App Integration
Always ON Phase 2

27. Zimbra Collaboration Roadmap
8.5
Zimbra Collaboration 8.5 (2nd Half‐2014)
• New: Tablet mobile user experience (HTML5 and Responsive)
• New: Native support for Exchange Web Services (Outlook)
• New: Always‐On Architecture (phase 1)
• New: Zimbra Community integration & enhancements
• Enhancements: New Platform APIs

28. HTML5 Mobile Web
New user
experience based
around HTML5 &
responsive design.
▷ Sencha Touch HTML5 Mobile App Framework
▷ Customize through standard HTML and CSS
▷ Zimbra experience on iOS and Android devices
Zimbra Confidential
28

29. HTML5 Offline
The anytime, anywhere
mailbox without
additional client
software or
configuration.
▷ Cache 1 day to 1 months worth of data
▷ Responsive design with background sync
▷ Register device to cache web app and data
Zimbra Confidential
29

30. Exchange Web Services
Supporting the broadest
range of desktop clients
for a native user
experience.
▷ Outlook for Mac and Apple Mail support
▷ Mail, Calendar, Contacts, and Tasks
▷ Freebusy interoperability with Exchange Server
Zimbra Confidential
30

31. Always On Phase 1
Clients
Proxy Node
nginx
(Reverse Proxy)
Static Requests
(HTML, JS, CSS,
Images)
UI Node
Jetty
/zimbra (End User UI)
Dynamic Requests
(SOAP/REST/
IMAP/POP/etc)
Mail Server Node
Jetty
Updates to the web
application without
service disruption and
storage resiliency.
/service (Mailbox Backend)
/zimbraAdmin (Admin UI)
▷ Separating the client web app from the server
▷ Support for clustered file systems with blobs
▷ Switch to MariaDB for email metadata
Zimbra Confidential
31

32. New Investment in Extensibility
UI Customization
1.
2.
3.
Themes and Skins
SOAP APIs
Open Source
Zimlet Framework
1.
2.
3.
4.
Web Service Mashups
Create custom workflows
Server Extensions
http://gallery.zimbra.com
32

33. Zimbra Collaboration Roadmap
9.0
Zimbra Collaboration 9.0 (2015)
• New: Instant Messaging (XMPP) & Presence
• New: Real‐time Document Collaboration
• New: Always‐On Architecture (phase 2)
• Enhancements: Zimbra Community integration & enhancements
• Enhancements: File Sync & Share, WebRTC

34. Always On Phase 2
Proxy Node
nginx
(Reverse Proxy)
Mail Server 1
Mail Server 2
Mail Server 3
Jetty
(Java Server)
Jetty
(Java Server)
Jetty
(Java Server)
Metadata
DB
File
Storage
No user downtime for
upgrades, maintenance,
or unplanned outages.
▷ Distributed persistent data stores
▷ S3 compatible store support
▷ Automatic load balancing of users (active/active)
Zimbra Confidential
34

35. Instant Messaging
Communicate with
people or teams in
real‐time across
devices, organizations,
and channels.
▷ Unified presence across applications and devices
▷ P2P and group chat across any device
▷ Chat with people outside your organization
Zimbra Confidential
35

36. File Sync and Share
Securely access and
collaborate with
people and teams
across any device.
▷ Versioning, annotation, hi‐fidelity preview
▷ Secure files with encryption and data wiping
▷ Mailbox and social communities integration
Zimbra Confidential
36

37. Integration with Social Communities
my
workspace
team
workspace
Enabling
collaboration with
integrated
experiences between
personal and team
workspaces.
▷ Subscribe to team tasks and calendars
▷ Share Files and email threads to groups
▷ Unified presence, search and streams
Zimbra Confidential
37

38. Zimbra Future
Analytics‐Driven Results
Invest heavily in analytics to deliver better results to the inbox
Inbox 2.0
Completely re‐imagine the way that people think about email
Universal Messaging
Single message, enables communication through all channels
Share Files and Media through all Channels
Connected through both mobile and desktop experiences

39. High‐Level Release Timeline
8.0
2013
•
•
•
•
•
•
•
•
•
Streamlined UX
Desktop integration
Smart mail filtering
Cal Views / Schedule
Wizard
Cisco / Mitel Voice and
SDK
MDM and remote device
wipe
Litigation hold / secure
email
New Exchange
Migration Tools
KVM / Xen Hypervisor
support
8.0.7
8.5
Beyond 8.5
2014
2015
• HTML5 Mobile
Web Mail
•
• Enterprise Social
Enhancements
• HTML5 Mobile Web Calendar
• HTML5 Offline Client
• Exchange Web Services
• Always On Phase 1
• Platform APIs
•
•
•
•
•
• File Sync to
Devices
• Instant Messaging
Zimbra Confidential
•
WebRTC
Voice/Video
Realtime
Document
Collab
Unified Search
Priority Inbox
Stream
Management
Web Migration
Tools
Always On
Phase 2
39

40. Questions?

41. THANK YOU!
Rob Howard
rob@zimbra.com
@robhoward

42. ©2013 Zimbra, Inc. All rights reserved. Zimbra and its
symbol are registered trademarks of Zimbra, Inc. Other
company and product names mentioned are property of
their respective owners. The contents of this publication
are subject to change without notification, are the property
of Zimbra, and cannot be reproduced without Zimbra’s
written permission. The contents of this publication are
not a commitment by Zimbra to provide the features and
benefits described.
Zimbra
3000 Internet Blvd., Suite 200
Frisco, TX 75034 USA
Main: +1 972‐407‐0688
Main US toll‐free: 877‐492‐9484
www.zimbra.com
February 21, 2014
42