SlideShare a Scribd company logo
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blyberg.net
              Flickr: Fellowship of the Rich
Flickr: NYPL
flickr: Duke University Libraries
the verge
Project Information Literacy


                       87%:                                 Plagiarism…
                   NO MENTION
                   …of librarians            6 in 10
                                             handouts
                                             recommended
                                             going to the
                                             shelves
               83% of handouts
                 called for the
                                                 14% directed
                   standard                        to online
                research paper.                   databases
Flickr: amypalko                                            From Assigning Inquiry, 7/12/10
Old Faithful
                          “Almost all
                      respondents relied
                       on the same few
                         information
                           sources.”




Flickr: origamidon
                        From Project Information Literacy report, Lessons Learned, 12/1/09
http://www.flickr.com/photos/antiuser/2520557102/
huffpost




http://www.flickr.com/photos/antiuser/2520557102/
huffpost




http://www.flickr.com/photos/antiuser/2520557102/
From Project Information Literacy report, Lessons Learned, 12/1/09




    “When [other] ways
        fail, I’ll go bug a
           librarian. But
        otherwise it just
    seems like there are
         resources to be
      used, rather than
   taking up someone’s                                               Flickr: pinksherbet
Flickr: Andrew-Hyde
Flickr: jesse gardner




From IU Bloomington Libraries: A report prepared for President Michael McRobbie by the Board of Aeons, 4/1/2011
ERIAL:
                    “…the
                 invisibility
                of librarians
                    in the
                  academic
                    life of
                 students”
From College Libraries & Student Culture: What We Now Know, p163   http://www.flickr.com/photos/19779889@N00/3586349766/
Flickr: crgreene
Flickr: lyzadanger
Flickr: followtheseinstructions




Flickr: futurefashion
how can I help today?
Look, she even
 asked another
question later!
glyphish
what

how

WH
 Y




       Flickr: bitzcelt
this.




Flickr: rohdesign
Flickr: stevec77
 On redefining the “R” in Virtual Reference…
If we want people to accept and promote the
library’s role in their online information lives,
    we need to make the “R” also stand for
                 “Relationships.”



                                   From Seeking Synchronicity, Connaway & Radford, 2011.
…in a nutshell
             User experience design
              employs user research
        and user-centered design methods
                 to holistically craft
   the structure, context, modes of interaction,
                                                        leo reynolds

        and aesthetic & emotional aspects
                  of an experience
                in order to facilitate
           satisfaction and ease of use.


                                       fontplaydotcom
You’ve come a long way, baby
Flickr: d.billy
Flickr: emdot




questions?
thanks!




                                     Courtney Greene
                          Indiana University Libraries
                               crgreene@indiana.edu
                         stuff @ http://bit.ly/ilfrefcg




Flickr: Dmitri Glaskov

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Possibilities & Pitfalls: Reference in the age of discovery

Editor's Notes

  1. What is ux anyway?