How Cities Are Improving Life Through Open Data Apps

gobernamos.com meloda.org@aabella@aabella
¿Cómo estamos trabajando para mejorar la vida en
nuestras ciudades?
How we are working to improve life in our cities?
Alberto Abella @aabella

Thanks
Organisers
Audience
If we talk about future we have to talk about him

Thanks
Isaac Asímov
To him

¿Cómo estamos trabajando para mejorar
la vida en nuestras ciudades?
How are we working to improve life in our
cities?

Ayer. Súbditos de la ciudad
Yesterday. Subjects of the city
Comunicación unidireccional
One-way communication
CCColleen Galvin

Hoy. Ciudadanos de la ciudad
Today. Citizens of the city
Comunicación bidireccional parcial
Partially duplex communication
CC Yoann JEZEQUEL
CCTavis Ford

Mañana. Socios de la ciudad
Tomorrow. Partners of the city
Comunicación bidireccional total
Full duplex communication
CC Sam Howzit
CCDFID (UK)

Quality of life
CITY SERVICES QUALITY OF LIFE
Education Energy Civic Engagement
Finance Recreation Culture
Fire Emergency Response Economy
Governance Health Environment
Safety Solid Waste Shelter
Transportation Urban Planning Social Equity
Waste Water Water Technology and Innovation
ISO 37120:2014. Sustainable development of communities --
Indicators for city services and quality of life

Are we living the future?
Vivimos en el futuro?
Can cities improve our life by themselves?
Rephrasing it…
How many taxes are you willing to pay?

Cities are digital Ecosystems
Survey. How many has NOT a mobile here?
Encuesta. ¿Quien NO tiene un móvil aquí?

p.e. 2.5M video cámaras and sensors
i.e. 2.5M video cameras and sensors
Afortunadamente independientes de los gestores de la ciudad
Fortunately not under cities managers' power
Solo Madrid capital
Only Madrid city

Gestionar ciudades del siglo XXI con
estructuras del siglo XX
Managing XXI century cities with structures of
the XX

Source : Kogan 2014
13
Implicación ciudadana factor clave exito Smart city
Citizen engagement key success factor Smart city

Cities are digital Ecosystems
Ciudades como ecosistemas digitales
Smart City Ecosystem Society
External
digital assets
SC Digital
assets
SC Data demand
Fixed data
Services
delivered
Services demand
Added value
processes
Source: Abella, Ortiz-de-Urbina and De Pablos (2015)

Citizen Experience
SERVICE
experience
Innovation
Save
Time
Trust
Stage impact on
attribute
Channel impact on
attribute
TOUCHPOINTS
Office Call Center … ATM
Discover Brand
Use of services
Discover Brand
…. … … … …
Finishing
LIFECYCLE
PHASE
Driver 1
(x %)
Driver 3
(z %)
Driver 2
(y %)
Driver 4
(t %)
Driver 5
(a %)
Driver 6
(b %)
Attribute
Driver For every attribute of experience

1 OGOV Active Passive
2 Goals Service’s improvement
Having lots of people in well
designed sites
3 Participants Representative citizens’ sample Those willing to participate
4 Info. Release Actual demand and use
Authorities’ interests and
availability
5 Timeliness ASAP Once reviewed
6 Applications Ecosystem of developers Own development
7 Participation Commitment to answer Just open
8 Training In place No (just principles)
Breaking Set (Adding new ideas)Open government passive vs active
Source: Abella, Ortiz-de-Urbina and De Pablos (2015)

Smart city Ecosystem
Barcelona:
●
100.000 to 500.000 downloads
●
Based on data released by Barcelona Smart city
●
Successful competitor (single developer)
Barcelona:
●
100.000 to 500.000 downloads
●
Based on data released by Barcelona Smart city
●
Successful competitor (single developer)
Eduard Ereza

Bikecityguide:
●
Based on data released by Several EU city
●
Successful competitor (two developers)
Bikecityguide:
●
Based on data released by Several EU city
●
BikeCityGuide
Winner 2013
This app was created by two former bike couriers; it guides cyclists on bike friendly routes with less
traffic for a safe and easy bike ride, point to point routing is available offline. The app also
recommends tours connecting points of interest in the city. There are already packages for more than
thirty European cities and new cities are constantly being added. There is a voting page online, which
encourages users to vote for the next city they want the app to cover.
Website: www.bikecityguide.org
Download: https://play.google.com/store/apps/details?id=org.bikecityguide
http://www.appsforeurope.eu/article/bikecityguide

GoOV:
●
Based on data released by Amsterdam city
●
GoOV:
●
●
GoOV
Winner 2014
GoOV enables people with mental disabilities or dementia to travel safely by public transport; GoOV
constantly monitors progress to ensure a safe and timely arrival at their destination. GoOV is an app on a
smartphone that communicates with several open databases for public transport, GPS, Google maps.
If a pre-set destination is chosen, GoOV provides ‘the best’ route, based on pre-set personal preferences
programmed in the portal. When the travelers starts GoOV, the call center ‘sees’ and supports him actively
or passively, based on the information provided by the app. The caretaker can also ‘see’ the traveler in their
portal.
Website: www.go-ov.nl
Download: - http://www.appsforeurope.eu/article/goov

ikingloop:
●
●
ikingloop:
●
●
This app allows users to dispose of unwanted items in three easy steps: take a photo, select the item
category & condition and then share. iKringloop shares the item with neighbours, thrift stores,
municipalities and collection agencies. The app can be used to find buyback programmes from
participating retailers that accept materials like toys, clothing, textile or phones. iKringloop already
have a partnership with the city of Amsterdam.
“iKringloop has the potential to be an application that makes a difference. It is helpful on the human
scale as well as in terms of promoting resource economy.”- Tom Demeyer - Waag Society
Website: http://www.ikringloop.nl
http://www.appsforeurope.eu/article/ikringloop
iKringloop
Participant 2013

Plume labs:
●
Based on data released by cities around the globe
●
Starting 2 people.
Plume labs:
●
Based on data released by cities around the globe
●
Starting 2 people.
Plume Labs helps citizens beat urban air pollution. With real-time tracking of pollutant levels in 50+ cities and
an hourly forecast over the next 24h, our Plume Air Report app provides users with personalized
recommendations to avoid excessive exposure to air pollution, a major health concern in the EU and around the
world. We leverage open environmental data and machine learning to improve urban lives — and make our
cities breathable again!
Website: http://www.plumelabs.com
http://www.appsforeurope.eu/article/plume-air-report
Plume Labs
Participant 2014

Alberto Abella
Activismo: Open Knowledge Foundation Spain
Academia: Universidad Rey Juan Carlos
Sociedad información : AMETIC
Sector Privado: Brain Trust
Activismo: Open Knowledge Foundation Spain
Academia: Universidad Rey Juan Carlos
Sociedad información : AMETIC
Sector Privado: Brain Trust
Contacto: @aabella
aabella@braintrust-cs.com
alberto.abella@urjc.es

How Cities Are Improving Life Through Open Data Apps

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