Transformational change The Evolving Role of Library IT Departments
Missouri River Regional Library <ul><li>Serves Cole & Osage counties – pop. 82,242 </li></ul><ul><li>53,000+ card holders ...
Network <ul><li>7 servers </li></ul><ul><li>150+ computers </li></ul><ul><li>20 printers </li></ul><ul><li>3 websites </li...
What We Do Now <ul><li>Manage websites – integrate outside web properties </li></ul><ul><ul><li>MySpace, Facebook, Twitter...
Social Sites = mrrl.org 2.0 <ul><li>MySpace </li></ul><ul><ul><li>MySpace app on blog </li></ul></ul><ul><li>Facebook </li...
Blogs <ul><li>Wordpress </li></ul><ul><ul><li>PHP & MySQL </li></ul></ul><ul><ul><li>Updates and plugins </li></ul></ul><u...
What’s Changing? <ul><li>Staff empowerment </li></ul><ul><ul><li>They blog, tweet and upload photos/videos </li></ul></ul>...
Infrastructure <ul><li>Servers </li></ul><ul><ul><li>PHP & MySQL </li></ul></ul><ul><li>Firewall </li></ul><ul><ul><li>Hol...
Radical Trust <ul><li>Blog comments </li></ul><ul><ul><li>Minimal moderation (in theory, if not in practice) </li></ul></u...
Privacy in a 2.0 world <ul><li>What do our patrons want? </li></ul><ul><ul><li>Opt in reading history – very popular </li>...
What’s Next? <ul><li>Mobile Web </li></ul><ul><ul><li>Text from the catalog </li></ul></ul><ul><ul><li>Mobile versions of ...
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Transformational Change - The Evolving Role Of Library IT Departments

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Part of a panel presentation at ALA2008

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Transformational Change - The Evolving Role Of Library IT Departments

  1. 1. Transformational change The Evolving Role of Library IT Departments
  2. 2. Missouri River Regional Library <ul><li>Serves Cole & Osage counties – pop. 82,242 </li></ul><ul><li>53,000+ card holders </li></ul><ul><li>60,000+ patrons log into PCC each year </li></ul><ul><li>Branch in Linn, MO </li></ul><ul><li>40-foot Bookmobile, 40 stops each month </li></ul><ul><li>350+ programs a year </li></ul>
  3. 3. Network <ul><li>7 servers </li></ul><ul><li>150+ computers </li></ul><ul><li>20 printers </li></ul><ul><li>3 websites </li></ul><ul><li>2 wireless networks </li></ul><ul><li>1 full time tech (besides me) </li></ul>
  4. 4. What We Do Now <ul><li>Manage websites – integrate outside web properties </li></ul><ul><ul><li>MySpace, Facebook, Twitter, Flickr… </li></ul></ul><ul><li>Provide computer-related programming </li></ul><ul><ul><li>Public training classes (2 per month) </li></ul></ul><ul><ul><li>Staff training classes (as needed) </li></ul></ul><ul><li>Provide infrastructure for expanding social activities </li></ul>
  5. 5. Social Sites = mrrl.org 2.0 <ul><li>MySpace </li></ul><ul><ul><li>MySpace app on blog </li></ul></ul><ul><li>Facebook </li></ul><ul><ul><li>Catalog app on Facebook </li></ul></ul><ul><li>Twitter </li></ul><ul><ul><li>Twitter stream on home page </li></ul></ul><ul><li>Flickr </li></ul><ul><ul><li>Slideshow on home page </li></ul></ul>
  6. 6. Blogs <ul><li>Wordpress </li></ul><ul><ul><li>PHP & MySQL </li></ul></ul><ul><ul><li>Updates and plugins </li></ul></ul><ul><li>Reuse! </li></ul><ul><ul><li>On home page </li></ul></ul><ul><ul><li>On MySpace page </li></ul></ul><ul><li>Other blogs </li></ul><ul><ul><li>Reference page – Britannica today </li></ul></ul><ul><ul><li>Genealogy page – EbscoHost articles </li></ul></ul>
  7. 7. What’s Changing? <ul><li>Staff empowerment </li></ul><ul><ul><li>They blog, tweet and upload photos/videos </li></ul></ul><ul><ul><li>Translates to informational behavior at the desk </li></ul></ul><ul><ul><li>Provision tech for themselves (online office software, etc.) </li></ul></ul><ul><li>Less work for IT Dept. </li></ul><ul><ul><li>Fewer updates to website </li></ul></ul><ul><ul><li>More training (LL 2.0 & 2.1) </li></ul></ul>
  8. 8. Infrastructure <ul><li>Servers </li></ul><ul><ul><li>PHP & MySQL </li></ul></ul><ul><li>Firewall </li></ul><ul><ul><li>Holes! </li></ul></ul><ul><ul><li>Rethink security policies </li></ul></ul><ul><li>Staff access </li></ul><ul><ul><li>Drupal Intranet – staff as authors </li></ul></ul><ul><ul><li>Blog – staff as authors </li></ul></ul><ul><ul><li>Computers – staff as Power Users – Radical Trust!! </li></ul></ul>
  9. 9. Radical Trust <ul><li>Blog comments </li></ul><ul><ul><li>Minimal moderation (in theory, if not in practice) </li></ul></ul><ul><ul><li>Open, free conversation </li></ul></ul><ul><li>Staff Access </li></ul><ul><ul><li>Allow them tools to do their jobs </li></ul></ul><ul><li>Maintain security & privacy </li></ul><ul><ul><li>Balancing act! </li></ul></ul>
  10. 10. Privacy in a 2.0 world <ul><li>What do our patrons want? </li></ul><ul><ul><li>Opt in reading history – very popular </li></ul></ul><ul><ul><li>Ask them, don’t assume </li></ul></ul><ul><li>What does our staff want? </li></ul><ul><ul><li>Offer anonymous comments to LL 2.1 blog </li></ul></ul><ul><li>Millennials & Privacy </li></ul><ul><ul><li>Totally different perspective! </li></ul></ul>
  11. 11. What’s Next? <ul><li>Mobile Web </li></ul><ul><ul><li>Text from the catalog </li></ul></ul><ul><ul><li>Mobile versions of sites </li></ul></ul><ul><ul><li>Text reference? </li></ul></ul><ul><ul><li>Learn how Facebook does it! </li></ul></ul><ul><li>Patrons as content creators </li></ul><ul><ul><li>Open our servers, network, etc. to patron content (reviews, tags, etc.) </li></ul></ul>

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