Brian C. Gray Librarian - Engineering, Math, & Statistics Case Western Reserve University bcg8@case.edu  Web 2.0: Explorin...
EXPECTATIONS <ul><li>What is Web 2.0? </li></ul><ul><li>Why should we care? </li></ul><ul><li>Library 2.0 </li></ul><ul><l...
My Personal Interest in Web 2.0 <ul><li>Teach RSS workshop at KSL </li></ul><ul><li>Contribute to 3 Case KSL blogs </li></...
Reasons Why We Must Care <ul><li>Competition to libraries </li></ul><ul><li>Alternative method of marketing </li></ul><ul>...
 
Coined by O'Reilly Media (2004)
<ul><li>What Is Web 2.0, </li></ul><ul><li>Design Patterns and Business Models for the Next Generation of Software </li></...
WEB 2.0 Concepts (Mindset) <ul><li>Key concepts or focus points: </li></ul><ul><ul><li>Collaboration </li></ul></ul><ul><u...
WEB 2.0 Concepts <ul><ul><li>Enrichment </li></ul></ul><ul><ul><li>Personal data </li></ul></ul><ul><ul><li>Participation ...
Library 2.0 <ul><li>Coined by Michael Casey on his blog LibraryCrunch </li></ul><ul><li>Some library contributors: </li></...
Library 2.0 Concepts <ul><li>Delivery </li></ul><ul><li>Constant and purposeful change </li></ul><ul><li>Adaptation </li><...
Warnings (or My Thoughts) <ul><li>What do users want? </li></ul><ul><li>Do we investment in technology and/or time? </li><...
 
Do you recognize RSS?
KSL RSS Feeds
 
RSS Changing Our Patrons <ul><li>Moving away from email & listservs </li></ul><ul><li>Current Awareness </li></ul><ul><li>...
Blog Considerations <ul><li>Purpose – Announcements and/or discussion? </li></ul><ul><li>Open or no commenting? </li></ul>...
2006 Workplace E-Mail, Instant Messaging & Blog Survey <ul><li>American Management Association: </li></ul><ul><li>8% of or...
http://technorati.com/weblog/2007/04/328.html
 
 
ALA LAMA’s New Blog
 
 
 
 
 
 
 
 
Blog Based OPAC <ul><li>Casey Bisson </li></ul><ul><li>WPopac: An OPAC 2.0 Testbed  </li></ul><ul><li>WordPress based, so ...
 
 
Patrons Blogging About Libraries
 
 
 
 
 
 
 
St. Joseph County Public Library
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2006 Workplace E-Mail, Instant Messaging & Blog Survey <ul><li>American Management Association: </li></ul><ul><li>35% of e...
 
Trillian, Meebo, etc.
 
 
 
 
 
 
How Will Users be Impacted? <ul><li>Web 1.0 </li></ul><ul><ul><li>“surfing” </li></ul></ul><ul><ul><li>Content within a sp...
<ul><li>Brian C. Gray </li></ul><ul><li>[email_address] </li></ul><ul><li>http://blog.case.edu/bcg8/ </li></ul><ul><li>htt...
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Web 2.0: Exploring Information Users

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Spring CO-ASIS&T Meeting
Columbus, Ohio
Thursday, April 19th, 2007

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Web 2.0: Exploring Information Users

  1. 1. Brian C. Gray Librarian - Engineering, Math, & Statistics Case Western Reserve University bcg8@case.edu Web 2.0: Exploring Libraries Information Users Spring CO-ASIS&T Meeting Thursday, April 19th, 2007
  2. 2. EXPECTATIONS <ul><li>What is Web 2.0? </li></ul><ul><li>Why should we care? </li></ul><ul><li>Library 2.0 </li></ul><ul><li>Our users </li></ul>
  3. 3. My Personal Interest in Web 2.0 <ul><li>Teach RSS workshop at KSL </li></ul><ul><li>Contribute to 3 Case KSL blogs </li></ul><ul><li>ALA Library 2.0 participant </li></ul><ul><li>ALA LAMA Web Coordinator </li></ul><ul><ul><li>Blogs, RSS, Wiki, Communities </li></ul></ul><ul><li>Teach workshop for KSU SLIS </li></ul><ul><li>Regular IM user </li></ul><ul><li>Non-tech person that likes to “play” </li></ul>
  4. 4. Reasons Why We Must Care <ul><li>Competition to libraries </li></ul><ul><li>Alternative method of marketing </li></ul><ul><li>Alternative method of communication </li></ul><ul><li>Alternative publishing practices </li></ul><ul><li>User awareness </li></ul><ul><li>Efficiency </li></ul><ul><li>“Buzz” word right now </li></ul><ul><li>Users are unaware of us or are creating alternatives to library resources </li></ul>
  5. 6. Coined by O'Reilly Media (2004)
  6. 7. <ul><li>What Is Web 2.0, </li></ul><ul><li>Design Patterns and Business Models for the Next Generation of Software </li></ul><ul><li>Tim O'Reilly, 09/30/2005 </li></ul>
  7. 8. WEB 2.0 Concepts (Mindset) <ul><li>Key concepts or focus points: </li></ul><ul><ul><li>Collaboration </li></ul></ul><ul><ul><li>Sharing </li></ul></ul><ul><ul><li>Ownership </li></ul></ul><ul><ul><li>Creation </li></ul></ul><ul><ul><li>Web-based rather than software based </li></ul></ul><ul><ul><li>Data/information </li></ul></ul><ul><ul><li>Social </li></ul></ul><ul><ul><li>Connections/relationships </li></ul></ul><ul><ul><li>Trust </li></ul></ul>
  8. 9. WEB 2.0 Concepts <ul><ul><li>Enrichment </li></ul></ul><ul><ul><li>Personal data </li></ul></ul><ul><ul><li>Participation </li></ul></ul><ul><ul><li>Decentralized </li></ul></ul><ul><ul><li>User “tagged” or defined </li></ul></ul><ul><ul><li>Experience </li></ul></ul><ul><ul><li>Services </li></ul></ul><ul><ul><li>Remixable </li></ul></ul><ul><ul><li>Behavior </li></ul></ul>
  9. 10. Library 2.0 <ul><li>Coined by Michael Casey on his blog LibraryCrunch </li></ul><ul><li>Some library contributors: </li></ul><ul><ul><li>Stephen Abram </li></ul></ul><ul><ul><li>John Blyberg </li></ul></ul><ul><ul><li>Michael E. Casey </li></ul></ul><ul><ul><li>Jenny Levine </li></ul></ul><ul><ul><li>Paul Miller </li></ul></ul><ul><ul><li>Michael Stephens </li></ul></ul>
  10. 11. Library 2.0 Concepts <ul><li>Delivery </li></ul><ul><li>Constant and purposeful change </li></ul><ul><li>Adaptation </li></ul><ul><li>User designed </li></ul><ul><li>User created </li></ul><ul><li>Participation </li></ul><ul><li>User feedback </li></ul><ul><li>2-way information </li></ul><ul><li>Reaching new users </li></ul>
  11. 12. Warnings (or My Thoughts) <ul><li>What do users want? </li></ul><ul><li>Do we investment in technology and/or time? </li></ul><ul><li>What do users expect? </li></ul><ul><li>What are users doing on their own? </li></ul><ul><li>How can users contribute? </li></ul>
  12. 14. Do you recognize RSS?
  13. 15. KSL RSS Feeds
  14. 17. RSS Changing Our Patrons <ul><li>Moving away from email & listservs </li></ul><ul><li>Current Awareness </li></ul><ul><li>“ Pull” rather than “Push” </li></ul><ul><li>Sharing everything </li></ul><ul><li>Privacy? </li></ul><ul><li>Speed </li></ul><ul><li>Few years ago…”If not on the Internet, it is not legitimate” </li></ul><ul><li>Is RSS the next thing patrons use to judge products & services? </li></ul>
  15. 18. Blog Considerations <ul><li>Purpose – Announcements and/or discussion? </li></ul><ul><li>Open or no commenting? </li></ul><ul><li>Moderation? </li></ul><ul><li>Allow tracking/pinging? </li></ul><ul><li>Spam prevention </li></ul><ul><li>Single or multiple authors? </li></ul><ul><li>How often are entries added? </li></ul><ul><li>Legal considerations (non-profit status, advertising, organizational policies, etc.) </li></ul>
  16. 19. 2006 Workplace E-Mail, Instant Messaging & Blog Survey <ul><li>American Management Association: </li></ul><ul><li>8% of organizations have business blogs </li></ul><ul><li>55% of business blogs ‘face out’ for customers to read </li></ul><ul><li>Less than 2% of organizations assign a lawyer or other responsible party to review employees’ entries </li></ul><ul><li>Nearly 2% have fired workers for offensive blog content - including posts on employees’ personal home-based blogs </li></ul>
  17. 20. http://technorati.com/weblog/2007/04/328.html
  18. 23. ALA LAMA’s New Blog
  19. 32. Blog Based OPAC <ul><li>Casey Bisson </li></ul><ul><li>WPopac: An OPAC 2.0 Testbed </li></ul><ul><li>WordPress based, so already have access to more programmers than the ILS vendors combined </li></ul>
  20. 35. Patrons Blogging About Libraries
  21. 43. St. Joseph County Public Library
  22. 64. 2006 Workplace E-Mail, Instant Messaging & Blog Survey <ul><li>American Management Association: </li></ul><ul><li>35% of employees use IM at work </li></ul><ul><li>Only 31% of organizations have IM policy in place </li></ul><ul><li>13% retain IM business records </li></ul><ul><li>2% have dismissed workers for inappropriate IM chat </li></ul><ul><li>50% of workplace users downloading free IM tools from the Internet - a dangerous practice that 26% of employers aren’t even aware of </li></ul>
  23. 66. Trillian, Meebo, etc.
  24. 73. How Will Users be Impacted? <ul><li>Web 1.0 </li></ul><ul><ul><li>“surfing” </li></ul></ul><ul><ul><li>Content within a specific space </li></ul></ul><ul><li>Web 2.0: </li></ul><ul><ul><li>Decentralized </li></ul></ul><ul><ul><li>Granular </li></ul></ul><ul><ul><li>Syndication </li></ul></ul><ul><ul><li>Web as a “platform” </li></ul></ul><ul><li>“Long Tail” </li></ul>
  25. 74. <ul><li>Brian C. Gray </li></ul><ul><li>[email_address] </li></ul><ul><li>http://blog.case.edu/bcg8/ </li></ul><ul><li>http://briangray.alablog.org/ </li></ul><ul><li>http://www.squidoo.com/library2point0/ </li></ul><ul><li>http://www.slideshare.net/bcg8 </li></ul><ul><li>THANK YOU! </li></ul>

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