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SIMPLIFYING FACEBOOK COMMERCE
HOW ORIFLAME ACHIEVED 20,000 APPLICATION INSTALLATIONS IN ONLY 6 MONTHS
Putting the customer
at the heart of
planning and the
tools and techniques
that enable
F-Commerce
AGENDA

 WHO AM I?

 ORIFLAME

 WHY FACEBOOK COMMERCE?

 CUSTOMER CENTRIC PLANNING

 MEASUREMENT

 THINGS I HAVEN’T COVERED
GLOBAL MUSCLE
– LOCAL BRAINS
Global

$100 M
1500 EMPLOYEES
18 OFFICES
8 COUNTRIES
ORIFLAME
ORIFLAME

 €1,316M

 FOUNDED 1967

 60 COUNTRIES

 UK SINCE 1970

 3M CONSULTANTS
ORIFLAME BEAUTY STORE
HTTP://APPS.FACEBOOK.COM/ORIFLAMESTORE



   CONCEPT TO DELIVERY

   REGISTERED CONSULTANT STORES

   DIRECT SALES TO NETWORK

   CUSTOMER NEED

   PILOT LAUNCH
WHY FACEBOOK COMMERCE?
Facebook Commerce
is eCommerce with
opportunities
magnified by social
leverage
FACEBOOK ACTIVE USER TIMELINE
WEB BRANDS BILLIONS OF USER MINUTES (U.S.)
30 MILLION
ACTIVE USERS
IN THE UK
         SOURCE: WWW.SOCIALBAKERS.COM
$34 BILLION
       SOURCE: WWW.SOCIALCOMMERCETODAY.COM
20 MILLION APP INSTALLATIONS PER DAY

350 MILLION MOBILE USERS

130 FRIENDS



                                       SOURCE: FACEBOOK
SOURCE: ME
117% ADDITIONAL AMOUNT A FAN WILL SPEND


“LIKE” 51% INCREASED CHANCE OF PURCHASE


30%-200% COMPANY REGISTRATION INCREASE




                        SOURCE: ECONSULTANCY, SOCIALCOMMERCETODAY
DRIVES
E-COMMERCE
TRAFFIC
GROWTH
LOCATION WHERE
CUSTOMERS
SPEND A LOT OF
TIME
DRIVES LOYALTY
SALES
INCREASES
PROBABILITY
OF “WORD OF
MOUTH” SALES
F-COMMERCE
INDUSTRY
ADOPTION IS
ACCELERATING
MOBILE
ADOPTION OF
FACEBOOK IS
INCREASING
CUSTOMER CENTRIC PLANNING
Implementing
services which
make sense in a
social platform
setting
STORE THE ONLY OPTION?

 R&D

 CUSTOMER SERVICE

 MARKETING
CONCEPT GENERATION
INSPECT AND ADAPT
COMPONENTS




      STORES     OPEN GRAPH


      DEALS      LIKE



      CREDITS    OPEN GRAPH API



      CHECK IN   ADVERTISING


      LOGIN      MARKETING
MEASUREMENT
KEY PERFORMANCE INDICATORS
THINGS I HAVEN’T COVERED
BUT YOU STILL NEED TO CONSIDER…

 PRODUCT SELECTION

 HOSTING

 PAYMENT

 F8 (HTTP://WWW.FACEBOOK.COM/F8)
QUESTIONS
VISIT FACEBOOK.COM/VALTECHUK
JONATHAN.COOK@VALTECH.CO.UK




      EXHIBITING AT STAND 201

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