1. Hosted Unified Communications
breakout session
Mike Matthews – TalkTalk Business
Rob Hutton - Mitel

2. HUC session objectives
1. Summarise the service architecture
2. Review big reasons to consider HUC
3. Checklist to provoke questions…

3. What’s the architecture & customer connectivity
TalkTalk Business
Next Generation Network
Example
connections

4. 3 big reasons to consider HUC
1. Remove the lifecycle of PBX replacement
2. Consistent, integrated service with an SLA
3. Agility to grow when and where you want

5. Increasingly demanding environment
Are you ready?
inflexible & siloed data centre
Source: Microsoft 2011

6. Is HUC right for you?
• Mix of large and small sites
• Require a consistent, integrated service
across all locations and remote workers
• Want to hot-desk at any site and bring
profile to current location
• Not interested in owning and running
telecoms equipment
• Keen on saving space, cooling and power
usage on site

7. Is HUC right for you?
• Flexibility to add users and new sites
without needing to budget for CapEx
• Happy to see a known fixed OpEx cost per
user for 3 years
• Want to mix and match handsets from best
in class vendor
• System and network Resilience is a priority
• Want to benefit from improved business
effectiveness through Unified
Communications

8. Questions?