Canberra Gov2 0 Oct09 Pm


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presented at Gov 2.0 conference in Canberra on 22 Oct 2009: using Larry Lessig\'s Remix meme to describe the potential for government to leverage the architecture of the Internet and Web 2.0 tools to foster the co-production of public goods - including both services and policy development.

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Canberra Gov2 0 Oct09 Pm

  1. 1. Moving to a read-write government emerging opportunities for co-production 19 October 2009 Patrick McCormick Principal Policy Adviser Public Policy and Organisation Reviews
  2. 2. Key questions • what do we mean when we say ‘Gov 2.0’? • how did we get here? • what’s required? • what’s next?
  3. 3. what do we mean when we say ‘Gov 2.0’? using the power of Internet to • deepen democratic processes through scaled conversations • develop evidence based policy through robust consultation • tailor services to closely align to citizen needs and • open, transparent and responsive government processes to enable the co-production of public goods, including service delivery and policy development • from read-only to read-write
  4. 4. what do we mean when we say ‘Gov 2.0’? Charlie Leadbeater - 3 types of expectations • I need – essential government services citizens rely upon • I want – discretionary services responding to ‘market’ • I can – the capacity to self select, participate and co-produce Why now? • Internet 1.0 – low or no cost production and distribution • netizens 1.0 – surplus computing and thinking capacity • web 2.0 - new tools, new behaviours, new expectations new thinking, tinkering by business and government
  5. 5. how did we get here? the architecture of the Internet • a collection of public agreements and standards • vast repository of data, information, knowledge • disproving the Babel objection - Yochai Benkler • a ‘stupid’ network with intelligence (x2) at the edge - David Isenberg ‘the cathedral and the bazaar’ – Eric Raymond
  6. 6. how did we get here? the architecture of the Internet power law distribution • compact yet immense, a ‘small world’ mostly below and above the mean • 10x growth adds ‘one hop’ • few with many links • many with few links • growth is organic and ad hoc
  7. 7. how did we get here? evolving architecture of government read-only • 20th century administrative bureaucracy rigid, prescriptive, hierarchical • new public / performance management • triple bottom line – social and economic • read-write co-productive enterprise read-write agile, principled, collaborative
  8. 8. what’s required? • keep delivering the I need public goods • share (not cede) power, when and where appropriate and possible • maintain authority in old and new models • government as a platform with an API or SDK two key ingredients • open access to data and information (PSI) and • authenticity and contestability
  9. 9. what’s required? open access to data and information (PSI) • flipping the default switch on sharing • redefining the role of data custodian • wisdom of crowds - with enough eyes all bugs are shallow - Eric Raymond • adhere to architecture of the Internet – UK Power of Information Taskforce “data in some software from 90s already inaccessible” – Larry Lessig ?
  10. 10. what’s required? authenticity and contestability • ‘see for yourself’ nature of the Internet - Yochai Benkler • 1% rule (1:10:89) of co-production • Internet anthropology – trolls – do not feed – sock puppets – inauthentic representation – threads, double posting, spam – rules • self-selection and meritocracy • trusted relationships and spaces • ‘mechanisms of challenge’ • social capital – reputational authority
  11. 11. what’s required? read-write government • culture change and leadership • authentic opportunities for co-production • uncertainty, experimentation and success stories
  12. 12. what’s next? more of the same (Government 1.0) and • crowd sourced problem solving • competition between sectors (mash-apps) • predictive markets – optimised services • semantic web and augmented reality
  13. 13. what’s next? and in Victoria… the VPS innovation action plan • plan is designed to complement, build upon existing innovation efforts across the Victorian Public Service and includes four action areas: 1. creating connections between people, ideas and opportunities 2. building innovation capability 3. generating ideas and rewarding good practice 4. sharing information and data • action areas encompass a range of initiatives including use of web 2.0 technologies to foster cross boundary collaboration Create Collaborate Change