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P2P government: public purpose and the bounty of the commons


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My presentation at the CeBIT Gov 2.0 Australia Conference 3-4 Nov 2010 in Canberra

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P2P government: public purpose and the bounty of the commons

  1. 1. P2P government public purpose and the bounty of the commons Patrick McCormick Manager Digital Engagement Department of Justice Victoria Gov 2.0 Conference Canberra 3 November 2010 Unless indicated otherwise, content in this presentation is licensed:
  2. 2. P2P government public purpose and the bounty of the commons 1. we are here now 2. rebooting the business case 3. P2P from inside out 4. public purpose
  3. 3. 1. we are here now Map of Online Communities 2010: Randall Munroe/xkcd, Ethan Bloch/Flowtown
  4. 4. the tragedy of the commons • the situation in which multiple individuals, acting independently, and solely and rationally consulting their own self-interest, will ultimately deplete a shared limited resource even when it is clear that it is not in anyone's long-term interest for this to happen - Wikipedia
  5. 5. the bounty of the digital commons 1. close to zero marginal cost of production 2. close to zero marginal cost of distribution 3. scale not scarcity
  6. 6. the bounty of peer to peer production
  7. 7. the bounty of self-selection and meritocracy
  8. 8. the public sector is evolving 1. 20th century administrative bureaucracy 2. new public management - performance 3. triple bottom line - shareholders and stakeholders 4. co-productive, shared enterprise read-only rigid, prescriptive, hierarchical read-write agile, principled, collaborative
  9. 9. citizen expectations are changing 3 types of expectations - Charlie Leadbeater • I need – essential services government must provide • I want – discretionary services responding to demand • I can – option to self select, participate, co-produce why now? • Internet 1.0 – low or no cost production and distribution • netizens 1.0 – surplus computing and doing capacity • web 2.0 - new tools, behaviours, expectations
  10. 10. the Internet has something to do with it compact yet immense, a ‘small world’ • 10x growth adds ‘one hop’ • growth is organic and ad hoc power law distribution mostly below and above the mean •few with many links •many with few links In Search of Jefferson’s Moose - David G. Post power law distribution mostly below and above mean • few with many links • many with few links
  11. 11. and is increasingly the people’s choice 20% (AGIMO: Australia in the Digital Economy, 2009) 27% 16% 11%
  12. 12. what does this mean for government? a new approach • share (not cede) power, when and where appropriate • maintain authority in old and new models • moving from a PDF to a Wiki approach key components • culture of experimentation and collaboration • open access to public sector data and information • voice of authenticity, uncertainty and contestability
  13. 13. emerging policy platform Victoria • parliamentary inquiry into PSI • VPS innovation action plan • government response on PSI • government 2.0 action plan Commonwealth • Gov 2.0 Taskforce report • APSC online engagement guidelines • declaration of open government
  14. 14. 2. rebooting the business case
  15. 15. co-production with or without us • “information wants to be free” - Stewart Brand at first Hackers' Conference in 1984
  16. 16. people are talking in new ways and new places 0 1000 2000 3000 4000 January February March April Month on Month Trend Alcohol & Street Violence Social Media Analysis 26% Results 1081 71% Change April 2010
  17. 17. new evidence to refine policies and services Violent CBD brawl Street violence talk spawned by Williams’ death
  18. 18. focus on outcomes over processes • tools demand less structured approach • business cases demand iterative, adaptive methodologies - unexpected challenges, benefits ‘the cathedral and the bazaar’ – Eric Raymond
  19. 19. follow rules of disruptive innovation • think big • start small • fail fast
  20. 20. avoid inflexibility of massive projects • think big • start small • fail fast • think small • start big • fail slowly Valberg Lárusson, Flickr
  21. 21. large projects benefit from rapid prototyping • constrain time and budget • eliminate all technical and bureaucratic barriers • co-locate joint strike force team with diverse expertise, experience
  22. 22. agile approach rewards innovation • ‘skunk works’ dedication • daily, agenda free meetings • all ideas valid, fast decisions • draw upon external expertise
  23. 23. 3. P2P from inside out
  24. 24. supporting a culture of collaboration internally • more than laws • courts, consumers, indigenous, racing, gaming, prisons and more • with a staff of more than 7,000
  25. 25. conversations, questions, problem solving
  26. 26. encouraging content creativity
  27. 27. seeking and voting on ideas openly
  28. 28. working together across boundaries
  29. 29. 4. public purpose CFA, Black Saturday, Flickr
  30. 30. public purpose • outcomes focus - communicate goals • open and transparent - access to PSI • social capital for social innovation • shared responsibility • creating co-production opportunities
  31. 31. supporting existing community role and establishing trusted, authentic presence on new platforms
  32. 32. seeking citizen input, educating interactively
  33. 33. sharing information to reduce costs, build trust and confirm public safety objectives
  34. 34. fostering shared responsibility through citizen engagement and content creation
  35. 35. maintaining community engagement to better cope with complex problems Yarra Valley, Black Saturday, Flickr
  36. 36. going where people are to build trust and improve access to information 9,300 fans x average 150 friends = 1,209,000 people
  37. 37. because people want to help and play a role that government is well placed to facilitate
  38. 38. seeking citizen support for emergency volunteers Vital. Valued. Victorians.
  39. 39. sharing emergency information in timely, convenient way extends frontline response to community
  40. 40. mobile apps enable citizens to help themselves and their neighbors
  41. 41. geospatial data and location awareness put powerful tools in the hands of citizens
  42. 42. P2P government public purpose and the bounty of the commons 1. we are here now 2. rebooting the business case 3. P2P from inside out 4. public purpose
  43. 43. Thanks! Questions? Patrick McCormick @solutist @justice_vic
  44. 44. re-using this presentation? the fine print… • Parts of this presentation not under copyright or licensed to others (as indicated) have been made available under the Creative Commons Licence 2.5 • Put simply, this means: – you are free to share, copy and distribute this work – you can remix and adapt this work • Under the following conditions – you must attribute the work to the author: Patrick McCormick ( or – you must share alike – so if you alter or build upon this work you have to keep these same conditions • Unless stated otherwise, the information in this presentation is the personal view of the author and does not represent official policy or position of his employer