Elf 2011 Chris Jansen Appreciative Inquiry In Action


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Positively Engaging Education Professionals - The power of Appreciative Inquiry to strengthen
a learning community's capacity to adapt and innovate and transform learning culture presented by Chris Jansen, Senior Lecturer, University of Canterbury at Education Leaders Forum 2011, Wellington.

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Elf 2011 Chris Jansen Appreciative Inquiry In Action

  1. 1. Engaging Professionals in Positive Change Processes Appreciative Inquiry in Action Chris Jansen – University of Canterbury chris.jansen@canterbury.ac.nz
  2. 2. Change
  3. 3. Change manager Driving change Alignment Change ProcessesChange proposals „Consultation‟ Cynicism Social engineering Assumptions; ie: “If you allow people freedom to innovate – discipline will take a beating” – Gary Hamel, “The future of Management”
  4. 4. Positive Change Processes?
  5. 5. Positive Psychology „what we focus on becomes our reality‟Heliotropic Hypothesis“social systems evolve towards the most positive images they hold ofthemselves, toward what gives them life and energy, in much the same waythat plants grow in the direction of the sun”. (Cooperrider, 2000). What do we tend to focus on? •vision •planning •detail •problem •drama
  6. 6. Applications of Positive Psychology• Solution focused therapy / narrative therapy• Placebo effect / positive thinking• Positive expectations on educational achievement• Positive deviancy• Positive leadership – leveraging strengths• Appreciative Inquiry
  7. 7. Appreciative Inquiry (AI)Appreciative Inquiry focuses on supporting people getting together to tellstories of positive development in their work that they can build on. (Reed, 2004)AI as an orientation to the positive rather than just a series of techniques •Focus on the positive •Inclusivity – shared ownership, voice, decision making Appreciative Inquiry is an exploratory process for positive change. It identifies the best of what is happening in the present moment to pursue what is possible in the future. (Harkness, 2004)
  8. 8. Otautahi NGO Leadership Project – LYNGOAppreciative Inquiry in Community Development •Project Lyttelton •Heathcote Village Project
  9. 9. Appreciative Inquiry Processes 1) 2) Dream Discovery 1) Initiate 2) Inquire 4) Delivery 3) Design 4) Innovate 3) ImagineWhen you ask people appreciative questions, you touch something very importantto them. They don‟t give politically correct answers, they give heartfelt answersbecause we ask soulful questions. (Sue Hammond)
  10. 10. AI as a positive change processCharacterised by both; • participative processes ”Surfing the Edge of Chaos‟” • collaborate solution findingBenefits:• Engagement, ownership leading to… …enthusiasm/energy and commitment• Better solutions – innovationThe Pronoun Test “I” or “We” “My” or “Our” “We” or “They” Daniel Pink – “A whole new mind”“Theres only one thing better than ownership – authorship! Simon Breakspear , “Talent Magnets”
  11. 11. Step 1) DiscoverThink back over your experience as a educational leader and recall asituation when you were fully engaged, creative and passionatelyinvolved in an opportunity or project; • Describe the story to you partner • How did it come about? • Who else was involved? • What was your role? • Why did you find it so engaging?On a post it record your name andup to 3 words that describe the focusof the project
  12. 12. Step 2) DreamCollectively draw out the key themes from the peer interviews in step 1 • Listen to each list of projects • Consider key themes emerging • Build up collective mind map of clusters of similar foci These clusters will be used later in the day as possibility groups in Steps 3 and 4.
  13. 13. Step 3) DesignSelf select into possibility groupsBrief initial introductionsCollective dialogue to explore; • What energises us? • What do we have in common? • What opportunities are there for us to further these conversations?
  14. 14. Step 4) Deliver• If we were to carry this conversation onbeyond ELF 2011 what could that look like?• What would we like to achieve?• What could we do collectively that wecouldn‟t do individually?Prepare a 2 min sound byte toshare at closure of ELF 2011
  15. 15. What is success?To laugh often and muchTo win the respect of intelligent peopleAnd the affection of childrenTo earn the appreciation of honest criticsAnd endue the betrayal of false friendsTo appreciate beautyTo find the best in othersTo leave the world a bit betterWhether by a healthy child, a garden patchOr a redeemed social conditionTo know even one life has breathed easierBecause you have livedThis is to have succeeded RALPH WALDO EMERSON