3. 1,300 +
professionals have
learnt with us!
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The trusted centre for
organisation learning &
development.
About Us
4. At a glance
•95 percent literacy rate -> only 10 percent
of the population is educated at the
tertiary level
•High training costs and high overheads
resulting from low staff productivity,
hiring then becomes relatively expensive
Source: http://www.mmbiztoday.com/
5. At a glance
•Hiring a waiter for any sort of restaurant
sets you back by about $100 each month
•Employers need to pay 20-30 percent
above the market rate in order to retain
staff
•Would leave on a weekly basis for another
job that pays $5 more per month
Source: http://www.mmbiztoday.com/
7. A recruitment process should be:
• Efficient: cost & time effective in method and sources
• Effective: producing enough suitable candidates
• Fair: avoid discriminating against potential candidates based
on personal biases
Efficient
FairEffective
11. Selection tactics & tools
Job
Description
& Tasks
Qualification
, Skills &
Ability
Characteristic
&
Behaviour
1. Short presentation or demo
2. Cognitive/behaviour test
3. English language test
4. Computer skills test
5. Medical/physical test
12. Selection tactics & tools
Application
forms & CV
Biographical
data
Reference
Check
1. General information: address,
phone, education, work
background, etc.
2. Historical events
3. Previous employers, teachers
or friends
13. “The actual company values, as apposed to
the nice-sounding values, are shown by
who gets promoted, rewarded or let go.”
Reed Hastings
“It’s better to have a hole in in your team
than to have an asshole in your team.”
Sir Richard Branson
14. Employee Retention
• Once you’ve found the right employee, you want to
ensure that they remain productive, satisfied and
committed to the program’s long-term goals.
16. What’s your vision?
The Golden Circle
Simon Sinek (2009), Author & Speaker
Why?
How?
What?
Inside -‐ out
“Remarkable”
Outside -‐ in
“ConvenKonal”