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Twitter for Business

               adsdevshop.com
           With Robert Dempsey
Welcome!
Robert Dempsey
CEO & Founder
LinkedIn: robertwdempsey
Twitter: @rdempsey
New Blog!




  http://thenonmarketer.com   http://twitter.com/thenonmarketer
Less Money, More Time
Agenda
• Evolution of Twitter
• Part of an inbound marketing strategy
• Gotta have goals
• Q&A
Agenda
‣Evolution of Twitter
• Part of an inbound marketing strategy
• Gotta have goals
• Q&A
Evolution of Twitter
• The question has changed
• Twitter users expect interaction
• Growth has slowed from 13% to 3.5%                     (03/09 to 10/09)

• Engagement is way up
     Average followers: 300

     Average following: 173

     Average # updates: 420

• 40% of top 20 locations are outside of North America
  http://www.hubspot.com/Portals/53/docs/01.10.sot.report.pdf
Social Proof
Google




         This area scrolls
Bing


       Hit play
Agenda
• Evolution of Twitter
‣Part of an inbound marketing strategy
• Gotta have goals
• Q&A
Inbound Marketing (IM)
• Inbound marketing is a style of marketing that focuses on getting
  found by customers. This sense is related to relationship
  marketing and Seth Godin's idea of permission marketing. David
  Meerman Scott recommends that marketers "publish their way
  in" (via blogs etc.) in contrast to outbound marketing where they
  used to have to "buy their way in" (via paid advertisements). Next
  best action marketing can also be applied.

• Traditional marketing (outbound marketing) is where companies
  focus on finding customers by advertising. This sense is related to
  intrusion marketing and Godin's term interruption marketing.


  http://en.wikipedia.org/wiki/Inbound_marketing
Those Guys




    Seth Godin   David Meerman Scott
IM Strategy




  http://www.thecontenteconomy.com/2010/01/illustration-my-primary-social-media.html
IM Strategy




  http://www.chrisbrogan.com/how-outposts-improve-your-ecosystem/
Agenda
• Evolution of Twitter
• Part of an inbound marketing strategy
‣Gotta have goals
• Q&A
Have a Goal
• Make more money
• Get more customers
• Keep tabs on the competition
• Market research
Start by Listening
• Set up a monitoring dashboard
      Google Reader

      NetNewsWire

• RSS, email, social media client
      HootSuite

      Seesmic

      TweetDeck




http://fastwonderblog.com/2008/09/08/monitoring-dashboards-why-every-company-should-have-on/
Twitter Search
NetNewsWire




    http://www.newsgator.com/individuals/default.aspx
HootSuite




   http://www.hootsuite.com
HootSuite Dashboard
Make More Money
Don’t Sell
Get More Customers
• Proactively engage potential customers by searching keywords
• Ask about your product when the competition is mentioned
• Build reputation by responding quickly (monitoring)
Competition
• Twitter searches: name, brands
• Follow their employees
• See who they are following
• Talk with them too
Market Research
• Twitter searches using keywords and hashtags
• Follow people in your industry; see who they follow
• Polls, surveys
twtpoll




     http://www.twtpoll.com
twtsurvey




    http://www.twtsurvey.com
Agenda
• Evolution of Twitter
• Part of an inbound marketing strategy
• Gotta have goals
‣Q&A
Q&A
• Webinar chat
• Twitter: @rdempsey
Pick a Winner
Thank You!
Atlantic Dominion Solutions
321-274-4684
http://www.adsdevshop.com

            Robert Dempsey
            CEO & Founder
            LinkedIn: robertwdempsey
            Twitter: @rdempsey

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Twitter For Business

  • 1. Twitter for Business adsdevshop.com With Robert Dempsey
  • 2. Welcome! Robert Dempsey CEO & Founder LinkedIn: robertwdempsey Twitter: @rdempsey
  • 3. New Blog! http://thenonmarketer.com http://twitter.com/thenonmarketer
  • 5. Agenda • Evolution of Twitter • Part of an inbound marketing strategy • Gotta have goals • Q&A
  • 6. Agenda ‣Evolution of Twitter • Part of an inbound marketing strategy • Gotta have goals • Q&A
  • 7. Evolution of Twitter • The question has changed • Twitter users expect interaction • Growth has slowed from 13% to 3.5% (03/09 to 10/09) • Engagement is way up Average followers: 300 Average following: 173 Average # updates: 420 • 40% of top 20 locations are outside of North America http://www.hubspot.com/Portals/53/docs/01.10.sot.report.pdf
  • 9. Google This area scrolls
  • 10. Bing Hit play
  • 11. Agenda • Evolution of Twitter ‣Part of an inbound marketing strategy • Gotta have goals • Q&A
  • 12. Inbound Marketing (IM) • Inbound marketing is a style of marketing that focuses on getting found by customers. This sense is related to relationship marketing and Seth Godin's idea of permission marketing. David Meerman Scott recommends that marketers "publish their way in" (via blogs etc.) in contrast to outbound marketing where they used to have to "buy their way in" (via paid advertisements). Next best action marketing can also be applied. • Traditional marketing (outbound marketing) is where companies focus on finding customers by advertising. This sense is related to intrusion marketing and Godin's term interruption marketing. http://en.wikipedia.org/wiki/Inbound_marketing
  • 13. Those Guys Seth Godin David Meerman Scott
  • 14. IM Strategy http://www.thecontenteconomy.com/2010/01/illustration-my-primary-social-media.html
  • 15. IM Strategy http://www.chrisbrogan.com/how-outposts-improve-your-ecosystem/
  • 16. Agenda • Evolution of Twitter • Part of an inbound marketing strategy ‣Gotta have goals • Q&A
  • 17. Have a Goal • Make more money • Get more customers • Keep tabs on the competition • Market research
  • 18. Start by Listening • Set up a monitoring dashboard Google Reader NetNewsWire • RSS, email, social media client HootSuite Seesmic TweetDeck http://fastwonderblog.com/2008/09/08/monitoring-dashboards-why-every-company-should-have-on/
  • 20. NetNewsWire http://www.newsgator.com/individuals/default.aspx
  • 21. HootSuite http://www.hootsuite.com
  • 25. Get More Customers • Proactively engage potential customers by searching keywords • Ask about your product when the competition is mentioned • Build reputation by responding quickly (monitoring)
  • 26. Competition • Twitter searches: name, brands • Follow their employees • See who they are following • Talk with them too
  • 27. Market Research • Twitter searches using keywords and hashtags • Follow people in your industry; see who they follow • Polls, surveys
  • 28. twtpoll http://www.twtpoll.com
  • 29. twtsurvey http://www.twtsurvey.com
  • 30. Agenda • Evolution of Twitter • Part of an inbound marketing strategy • Gotta have goals ‣Q&A
  • 31. Q&A • Webinar chat • Twitter: @rdempsey
  • 33. Thank You! Atlantic Dominion Solutions 321-274-4684 http://www.adsdevshop.com Robert Dempsey CEO & Founder LinkedIn: robertwdempsey Twitter: @rdempsey