Rajesh Update Resume in wipro

Rajesh Rathinam Email : rajesh.rathinam84@yahoo.com
rajesh.rathinam9@gmail.com
rajeshsystemengg@yahoo.com
Mobile : +91-9738794320, +91-8056504153
Professional Summary
A Microsoft IT Professional with over more than 6+ years of experiences in I.T.
Industry as in the field of Networking and System Administration. Hands on Experience in
Desktop support, computer hardware and software installation, project management &
migration in a high-growth business environment. Possess strong communication and
analytical skills with the ability to meet deadlines.
Professional Experience
Organization name Profile Period
Wipro InfoTech
Mylan - Migration
Project (US Based
Company)
June 2015 to till Date
IBM Info Service System Administrator Feb 2013 to Dec 2014
Mind Soft Solution - Srivilliputtur System Engineer – L2
Support
Jul2011 to Dec 2012
Times Technologies – CHENNAI Desktop Support JAN 2010 to May 2011
Technical Skills
Technology known
Hardware HP, IBM Think Centre, Lenovo, HCL, and Compaq Servers, Storage
Devices, etc.
Operating Systems Windows Server 2008, Windows XP, Windows Vista, Windows 7,
Windows 8, Windows 8.1, Windows 10.
Tools and applications
Used
Remote Desktop Connection ,Microsoft® Management Console,
Altiris, Go To Assist, BMC Remedy, MS Office, MS Outlook,
LYNC, Office365, Symantec Net backup, Team Viewer, Tight VNC
Symantec Altiris, VNC, Team Viewer, Ammy Admin.

Mobile : +91-9738794320, +91-8056504153
Career Profile
Company : Wipro InfoTech
Title : MigrationProject / System Administrator
Period : Jun 2015 to till date
Location : Bangalore
Client : Mylan
Description Working in migration project & providing all IT infrastructure
services for the Offshore Development Centre. Provide
Desktop Support for 1300 + Associates and also provide
critical user support by maintaining 100% SLA. Installation &
Un-installation of Software’s. Network Connection
Troubleshooting, Office 365 Installation and Configuration,
Desktop Imaging and implementing Corporate rollouts
Role Mylan Migration Project / System Administrator
Highlights Domain Up gradation/ Migration for US standard IT
Environment
Roles &Responsibilities
 Migrations for client Desktop to US standard Domain Environment through Altiris.
 Remote installation of the software required for their project development work
through Altiris Deployment Console.
 Resolved desktop related problems using BMC Remedy as a ticketing system.
 Adherence to Service Level Requirements as per SLA.
 Handled the Hardware issues for DELL Desktops & Laptops.
 Managing Vendor & Customer Relationships.
 Scheduling/Monitoring of jobs processes and log files including running processes
on priority.
 Updates the antivirus definition files for desktops and ensures the scans are running
properly.
 Configuring Symantec Net backup with backup team.
 Taking manual backup for critical standalone systems.
 Network Monitoring, Performance monitoring and Disk Space Utilization.
 Responsible for Implementation of Request for Change.
 Active Directory users and groups management.
 Adding/deleting/creating/modifying user account information, resetting passwords,
etc.
 Following ITIL process during call follow-up using BMC Remedy ticketing tool.
 Remote Administration using Go to Assist Remote Software.

Mobile : +91-9738794320, +91-8056504153
 Troubleshooting Office 356 as per user requirement.
 Troubleshooting office LYNC.
 Troubleshooting all kind Application & Resolving it.
Career Profile:
Company : IBM Info Service
Title : System Administrator
Period : Feb 2013 to Dec2014
Location : Bangalore
Description Providing the Desktop Support for the customers &
Technically supporting the Junior Engineers.
Managing the Team of 20 Engineers.
Role CUSTOMER SUPPORT ENGINEER
Highlights Excellent customer Handling without any escalation for 2
locations from Bangalore.
 Supporting clients remotely with the help of Remote support tools such as Team
Viewer,
 Remote Desktop Connection.
 Monitoring Hardware, Networking, Sharing and Security setting.
 Requirements Analysis of Hardware & Hardware Maintenance.
 To take Backup process of various database using Eternal Hard Drive.
 Installation of Software package on different O.S & Managing user Group and
Account.
 Installing Configuring MS Outlook & MS Outlook Express.
Installing Windows98, Win2000prof, Win XP (1, 2, 3) & Server2003, Win7, Win
Vista.
Assembling, De-Assembling, Services, Troubleshooting and Perform hardware related
installation.
 Responsible for any system failure.
 Handling Anti-virus software’s installation updating and maintenance.
 Configure any Printer in as per network environment

Mobile : +91-9738794320, +91-8056504153
Career Profile:
Company : Mind Soft Solution
Title : L2- System Engineer
Period : JULY 2011 to Dec2012
Location : Srivilliputtur
 Reviewed the processes on a periodic basis to ensure the proper functioning and
validity of the process.
 Processed the everyday email requests and helped in troubleshooting.
 Supporting users and solving the Problems through Remote Tolls like Team viewer
 Maintained and executed the routine messaging in the organization.
 Processed the backup information and the recovery process in time of emergency.
 Performed administrative tasks for the messaging and the mobile devices on everyday
basis.
 Resolving problems related to Users, computers and Group account.
 Resolving live meeting and calendar related issues.
 Trouble shooting of User ID account lockout problems.
 Creation of Large File share ID and resolving problems related to Web share.
 Providing Mailbox rights/delegate access of common Mailboxes to specific Users.
 Replying to the Emails sent from Users with solutions on priority.
Career Profile:
Company : Times Technologies
Title : Desktop Support Engineer
Period : JAN 2010 to May 2011
Location : CHENNAI
 Installing, configuring and troubleshooting of network printers.
 Addressed helpdesk queries and resolved problems pertaining to Software and
Hardware related issues throughout the network with over 800 users while managing
complete LAN.
 Completely managed User IDs and Groups, Mailboxes & Email Access using
Exchange Server.
 Installed, configured and maintained various Microsoft Operating Systems ranging
from Win 98 to Win 7 including Server and Client end technologies for Desktops &
Laptops.
 Attended to issues pertaining to hardware & software throughout the network and to
data networks (Corporate LAN/ WAN and Internet).
 Updated systems with latest patches and virus definitions.

Mobile : +91-9738794320, +91-8056504153
 Provided support to on-site and off-site staff through mail/telephone.
 Configuring and troubleshooting on all kinds of data card issues.
 Managing and maintaining assets (desktops and laptops) for audit purpose.
Educational Qualifications
Degree and Date Institute % Year of Passing
Bachelor of Computer Science
& Information Technologies
Ayya Nadar Janaki Ammal
College of Arts & Science.
Sivakasi.
65% 2006
Master Of Computer
Application(MCA)
Arulmigu Kalasalingam
College of Engineering.
70% 2009
HSC
Govt Higher Sec School –
Paapayaigar Patti.
Srivilliputtur.
59% 2003
S.S.LC Thigaraja Higher Sec School
– Srrivilliputtur.
67% 2001
Personal Details
Name : S.R.Rajesh
Father Name : S.Rathinam
D.O.B : 03/06/1985
Passport : J3351717
Pan card : AZRPR4290D
Permanent Address: 14th Achankulam
Srivilliputtur,
Virudhunagar-626141, Tamil Nadu.
Declaration:
I hereby declare that the above information is true to the best of my knowledge and
belief. I affirmatively confirm that if given an opportunity to work in your esteemed
organization, I will deliver my full potential in all my endeavors.
Place:
Date:
(S.R.RAJESH)

Rajesh Update Resume in wipro

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