A quick introduction to User Experience

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  • A quick introduction to User Experience

    1. A quick introduction to...User Experience
    2. What is User Experience? “ The process required to guide ” a user towards a business goal.
    3. An example... yom!
    4. An example... Selling strawberries? If the business goal is to sell strawberries... ...then the UX work will revolve around making the buying process of the strawberries as clear, straight forward and logical as possible.
    5. An example... Clear Why, as a user, do I need to do that? Users are informed of the duration and steps of the process.
    6. An example... Clear Why, as a user, do I need to do that? Users are informed of the duration and steps of the process. Straight forward The steps involved are limited to the absolute necessary. Users are not asked for a fax number.
    7. An example... Clear Why, as a user, do I need to do that? Users are informed of the duration and steps of the process. Straight forward The steps involved are limited to the absolute necessary. Users are not asked for a fax number. Logical The steps are naturally flowing. Users are not asked for their credit card details before seeing the total amount they will have to pay.
    8. UX USUCK URULE How to achieve a “good” UX?
    9. How to achieve good UX? Think across domains UX is everywhere; Design, Coding, Processes, Copy writing... Keep it simple The simplest solution is often the best. Be organised Regardless of the type of information / data you are dealing with, best is to keep it organised. This applies to a menu, a page, some code, a url... See the big picture Don’t isolate your work. Consider its impact on the whole product. Think about the consequences.
    10. How to achieve good UX?
    11. How to achieve good UX?
    12. How to achieve good UX?
    13. How to achieve good UX?
    14. How to achieve good UX? https://github.com/pollenizer/friendorse/commits/master
    15. How to achieve good UX? https://github.com/pollenizer/friendorse/commits/master
    16. How to achieve good UX? https://github.com/pollenizer/friendorse/commits/master http://maps.google.com.au/maps? f=q&source=s_q&hl=en&geocode=&q=sydney&sll=-25.3 35448,135.745076&sspn=65.357904,80.419922&ie=UTF 8&hq=&hnear=Sydney+New+South +Wales&z=10&iwloc=A
    17. How to achieve good UX? https://github.com/pollenizer/friendorse/commits/master http://maps.google.com.au/maps? f=q&source=s_q&hl=en&geocode=&q=sydney&sll=-25.3 35448,135.745076&sspn=65.357904,80.419922&ie=UTF 8&hq=&hnear=Sydney+New+South +Wales&z=10&iwloc=A
    18. How to achieve good UX? ...to some extent...
    19. How to achieve good UX? ...to some extent...
    20. How to achieve good UX? ...to some extent...
    21. How to achieve good UX? ...to some extent...
    22. How to achieve good UX? More examples: UXSUX.COM Google.com
    23. The answer to all your questions question(n).answer = users.behavior
    24. The user is key When do we decide when a product is user friendly?
    25. The user is key When do we decide when a product is user friendly? How to test a product usability?
    26. The user is key When do we decide when a product is user friendly? How to test a product usability? Why is Jon so mean?
    27. The user is key When do we decide when a product is user friendly? How to test a product usability? Why is Jon so mean?
    28. The user is key When do we decide when a product is user friendly? How to test a product usability? Why is Jon so mean? Ask REAL users! If you listen they’ll tell you :)
    29. The user is key When do we decide when a product is user friendly? How to test a product usability? Why is Jon so mean? It’s complicated... Ask REAL users! If you listen they’ll tell you :)
    30. It’s gold The golden rule of UX
    31. Golden rule The user is key.
    32. Golden rule The user is key. The user is right.
    33. Golden rule The user is key. The user is right. The user is a n00b.
    34. Golden rule I’m a n00b The user is key. The user is right. The user is a n00b.
    35. The user is key Don’t confuse yourself with a user You are an IT specialist. The average internet user can’t tell the difference in between a search engine and a browser.
    36. The user is key Don’t confuse yourself with a user You are an IT specialist. The average internet user can’t tell the difference in between a search engine and a browser.
    37. The user is key Put your assumptions to test “Surely they will see the button?” You don’t know that. Test it. A/B test it.
    38. The user is key Put your assumptions to test “Surely they will see the button?” You don’t know that. Test it. A/B test it.
    39. That’s it Thank you :)
    40. Media creditsFat Strawberry: http://wallpaperstock.net/delicious-strawberry-wallpapers_w9722.htmlSkinny Strawberry: http://estrip.org/articles/read/tinypliny/48288/Pricerite-is-too-good-to-be-true.htmliPhone4: http://www.apple.comJira Admin: http://www.atlassian.com/software/jira/Sad Dude: http://eu.techcrunch.com/2009/11/24/will-the-sugarbabes-put-women-off-windows-7-or-not-im-confused/Noob: http://www.flickr.com/photos/zitona/3749382854/Approved: http://www.flickr.com/photos/9374910@N04/4753565741/What is a Browser? http://www.youtube.com/watch?v=o4MwTvtyrUQA/B Testing: http://www.performable.com/ab-testing/

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