Living Labs Added Value: from Outputs to Outcomes Jesse Marsh

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Living Labs Added Value: from Outputs to Outcomes

Living Labs Added Value: from Outputs to Outcomes

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  • 1. Living Labs, Smart Cities and Future Internet: the Way Forward Living Labs Added Value: from Outputs to OutcomesLiving Labs, Jesse MarshSmart Cities, andFuture Internet: Atelier Studio Associatothe Way Forward jesse@atelier.itParallel sessionLiving Labs Added Value: from Outputs to Outcomes Mechelen, May 23°, 2012 1
  • 2. Definitions Outputs Results OutcomesLiving Labs,Smart Cities, andFuture Internet:the Way ForwardParallel sessionLiving Labs Added Value: from Outputs to Outcomes Mechelen, May 23°, 2012 2
  • 3. Definitions OUTPUTS RESULTS OUTCOMES things direct impacts purpose Products Performance Relevance Services Efficiency Effectiveness ... ... ...Living Labs,Smart Cities, andFuture Internet:the Way ForwardParallel sessionLiving Labs Added Value: from Outputs to Outcomes Mechelen, May 23°, 2012 3
  • 4. Approaches •  Innovation TECHNICAL SOCIALLiving Labs,Smart Cities, andFuture Internet:the Way ForwardParallel sessionLiving Labs Added Value: from Outputs to Outcomes Mechelen, May 23°, 2012 4
  • 5. Approaches •  Innovation TECHNICAL SOCIAL •  Living Labs PRODUCT COMMUNITYLiving Labs,Smart Cities, andFuture Internet:the Way ForwardParallel sessionLiving Labs Added Value: from Outputs to Outcomes Mechelen, May 23°, 2012 5
  • 6. Approaches •  Innovation TECHNICAL SOCIAL •  Living Labs PRODUCT COMMUNITY •  Smart Cities INFRASTRUCTURES NEIGHBOURHOODSLiving Labs,Smart Cities, andFuture Internet:the Way ForwardParallel sessionLiving Labs Added Value: from Outputs to Outcomes Mechelen, May 23°, 2012 6
  • 7. Approaches •  Innovation TECHNICAL SOCIAL •  Living Labs PRODUCT COMMUNITY •  Smart Cities INFRASTRUCTURES NEIGHBOURHOODS •  Future InternetLiving Labs, NETWORK SOCIETALSmart Cities, and SERVICES STRUCTURESFuture Internet:the Way ForwardParallel sessionLiving Labs Added Value: from Outputs to Outcomes Mechelen, May 23°, 2012 7
  • 8. PPPP Stakeholders Public Private PeopleLiving Labs,Smart Cities, andFuture Internet:the Way ForwardParallel sessionLiving Labs Added Value: from Outputs to Outcomes Mechelen, May 23°, 2012 8
  • 9. Stakeholder values Values Stakeholder Public Development, progress, prosperity, equity Private Innovation, profit, growth, employment People Participation, engagement, satisfaction, behavioural changeLiving Labs,Smart Cities, andFuture Internet:the Way ForwardParallel sessionLiving Labs Added Value: from Outputs to Outcomes Mechelen, May 23°, 2012 9
  • 10. Stakeholder goals Technical Social innovation innovation Stakeholder Public Cost-effective Stewardship service of the public delivery interest Private Market and Strategic business positioning for opportunities shared value People Fulfillment of Aspirations of livelihood and communityLiving Labs, lifestyle needs belongingSmart Cities, andFuture Internet:the Way ForwardParallel sessionLiving Labs Added Value: from Outputs to Outcomes Mechelen, May 23°, 2012 10
  • 11. Criteria of success Technical Social innovation innovation Stakeholder Public Value for Political money consensus Private Profitability, Long-term Market Share, survival, ROI Brand loyalty People Satisfaction of Outlook perceived towards theLiving Labs, needs futureSmart Cities, andFuture Internet:the Way ForwardParallel sessionLiving Labs Added Value: from Outputs to Outcomes Mechelen, May 23°, 2012 11
  • 12. Assessment indicators •  Competitive benchmarking Standard indicators with absolute targets Allows to measure outputs as progress towards policy goals Inhibits transfer of best practice by penalising specificities •  Comparative benchmarking Locally defined indicators with delta targets Promotes reciprocal learning by valorising differencesLiving Labs,Smart Cities, and Provides qualitative input to outcome-based policyFuture Internet:the Way Forward goalsParallel sessionLiving Labs Added Value: from Outputs to Outcomes Mechelen, May 23°, 2012 12
  • 13. KPIs Competitive Collaborative Smart City scoreboard scoreboard dimensions examples examples Smart Productivity Graduates economy emigrating Smart Level of Litter on streets people qualification Smart Pollution Forest fires environment Smart Participation in Corruption governance decision-making Smart Sustainable Time to get toLiving Labs, mobility transport systems workSmart Cities, andFuture Internet: Smart Individual safety People using publicthe Way Forward living parksParallel sessionLiving Labs Added Value: from Outputs to Outcomes Mechelen, May 23°, 2012 13
  • 14. Reciprocal Learning Ethical Operational dimension dimension Conditions Constants Goals Actors (required for Long-term Balance of dialogue) vision for commitments sustainability Variables Setting Means (determinants Culture, Infrastructure, for adaptation) norms, funding, etc.Living Labs, geography...Smart Cities, andFuture Internet:the Way ForwardParallel sessionLiving Labs Added Value: from Outputs to Outcomes Mechelen, May 23°, 2012 14
  • 15. Best practice examples •  Suuntaamo / New Factory Esa Ala-Uotila •  Espaitec Living Lab Juan A. Bertolin •  Gaia, Bird LL Jokin Garatea •  Lutako - JAMK Juha RuuskaLiving Labs, •  Joanne Dobson, ChairSmart Cities, andFuture Internet:the Way Forward Coventry Living LabParallel sessionLiving Labs Added Value: from Outputs to Outcomes Mechelen, May 23°, 2012 15