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10. Thess-Ahall

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Welcome! 1
WELCOME to the Living Labbers webinar!
The presentation will start shortly, we’re waiting a few minutes for all attendees to arrive.
Please, remain muted until the Q&A session at the end. You will be given the opportunity to
ask questions later. If you have questions arising during the presentation please enter them in
the chat box, we will go through these questions first before opening the floor to others!
This webinar is recorded and will be shared online. However, there is no need to be shy -
you can ask questions at the end & these will not be included in the recording!
Thessaloniki, Greece,
28.05.2020
Living Labbers
Evdokimos Konstantinidis, Thess-AHALL
Webinar #10: Thess-AHALL
Despoina Mantziari, Thess-AHALL
Thess-AHALL
1
Sustainable community building methodologies:
the Thess-AHALL experience
By
Evdokimos Konstantinidis, PostDoc Researcher
Thess-AHALL 3
Thessaloniki Active & Healthy Ageing
Living Lab
Thessaloniki, Central Macedonia, Greece
Founded since 2014 (AUTH MedPhys Lab)
AHA domain: co-creation/co-design of technological solution to
improve QoL and Independent Living
Main infrastructure: eHome, older adults’ homes, Chariseio
nursing home (recently the Transition Living Lab in Hippokrateion
Hospital)
Inter-connected hub of multiple actors (quadruple helix):
• Academia/research centres
• Industry (SMEs): LLMCare & NCNG
• Civil Society (Patients/Professionals’Associations,
OKFN Greece)
• Policymakers (Municipalities, Regional/National
Healthcare Authorities -> hospitals, nursing homes,
day care centres)
European Partnerships:
• ENoLL (adherent member) & H&W Task Force
(leader)
• EU CSI “Mental Health” (Lead city: Thessaloniki)
• EIPonAHA (2* Ref. Site)
• European Platform for Rehabilitation (EPR)
• Alzheimer Europe
• International Association of Gerontology andThess-AHALL 4
Active involvement of all the interested & different stakeholders in every step of a
new solution!
Thess-AHALL 5
Agile
Developme
nt
Methodolog
y
Testing
Development
Deploymen
t
Requiremen
ts
Design
Review Release
“Life's too short to build something nobody wants”
Ash Maurya – LEANSTACK Founder/CEO
Thess-AHALL’s participatory
research projects:
Urban Context - Real Life Environment
2
Urban Context 6

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10. Thess-Ahall

  • 1. Welcome! 1 WELCOME to the Living Labbers webinar! The presentation will start shortly, we’re waiting a few minutes for all attendees to arrive. Please, remain muted until the Q&A session at the end. You will be given the opportunity to ask questions later. If you have questions arising during the presentation please enter them in the chat box, we will go through these questions first before opening the floor to others! This webinar is recorded and will be shared online. However, there is no need to be shy - you can ask questions at the end & these will not be included in the recording!
  • 2. Thessaloniki, Greece, 28.05.2020 Living Labbers Evdokimos Konstantinidis, Thess-AHALL Webinar #10: Thess-AHALL Despoina Mantziari, Thess-AHALL
  • 3. Thess-AHALL 1 Sustainable community building methodologies: the Thess-AHALL experience By Evdokimos Konstantinidis, PostDoc Researcher Thess-AHALL 3
  • 4. Thessaloniki Active & Healthy Ageing Living Lab Thessaloniki, Central Macedonia, Greece Founded since 2014 (AUTH MedPhys Lab) AHA domain: co-creation/co-design of technological solution to improve QoL and Independent Living Main infrastructure: eHome, older adults’ homes, Chariseio nursing home (recently the Transition Living Lab in Hippokrateion Hospital) Inter-connected hub of multiple actors (quadruple helix): • Academia/research centres • Industry (SMEs): LLMCare & NCNG • Civil Society (Patients/Professionals’Associations, OKFN Greece) • Policymakers (Municipalities, Regional/National Healthcare Authorities -> hospitals, nursing homes, day care centres) European Partnerships: • ENoLL (adherent member) & H&W Task Force (leader) • EU CSI “Mental Health” (Lead city: Thessaloniki) • EIPonAHA (2* Ref. Site) • European Platform for Rehabilitation (EPR) • Alzheimer Europe • International Association of Gerontology andThess-AHALL 4
  • 5. Active involvement of all the interested & different stakeholders in every step of a new solution! Thess-AHALL 5 Agile Developme nt Methodolog y Testing Development Deploymen t Requiremen ts Design Review Release “Life's too short to build something nobody wants” Ash Maurya – LEANSTACK Founder/CEO Thess-AHALL’s participatory research projects:
  • 6. Urban Context - Real Life Environment 2 Urban Context 6
  • 7. Real Life Environment Thess-AHALL Living Environment Simulation (eHome) (AUTH Medical School) Thess-AHALL Transition Living Lab (Hippokrateion general hospital of Thessaloniki) Real-Life Environment 7 Simulation of older adults’ home (living room & kitchen), fully equipped (furniture, appliances) Monitoring devices installed (e.g. 3D depth sensor camera, fish eye camera) Simulation of a two-room space (living room & kitchen, bedroom), fully equipped (furniture, appliances) to study transition of long-term care from hospital to rehabilitation centres/nursing homes etc. Monitoring devices installed (e.g. 3D depth sensors, RGB cameras, activity trackers and bio signals monitoring
  • 8. Urban Context The City as a “playground”: • to explore needs & challenges of everyday living • to enhance Active Citizenship (tackle of ageism) Urban Context 8 Aristotelous Square (Parkinson’s Awareness Day 2017) Common Cause Campaign Thessaloniki Water Park (SISCODE: environment research group 2020) Thessaloniki: Healthy City Veria City (World Autism Day 2019) Intergeneration/ Common Cause Campaign
  • 9. Innovation: 3 Urban Challenge: Ageism -> Solution: Participate4 common cause campaigns Innovation 9
  • 10. Participate4: common cause campaigns“Gamification” of LL’s activities with end-users, through loyalty point system Participants (e.g. older adults) donate their time of participation, which is turned into points to support a pre-defined by Thess- AHALL common cause. Once the target points are collected, sponsors donate real useful gifts to the organisation (nursing home ,day care center, patients association, etc). Impact: Effective Seasonal awareness campaigns, Intergeneration, Active Citizenship Innovation 10
  • 11. Living Lab governance model 4 Governance model 11
  • 12. Governance Model Governed by the AUTH Medical Physics Laboratory, as a self-funded entity. Governance Model 12 Evdokimos Konstantinidis LL co-Founder / PostDoc Researcher Prof. Panos Bamidis LL Founder Thess-AHALL participates in some 10 national & EU- funded research projects, receiving high recognition about its research excellence, while every year it joins or leads 3-5 proposals for research grant calls.
  • 13. Financing models / business model 5 Business model 13
  • 14. Thess-AHALL aims to develop a business plan for self- sustainability, in line with the ENoLL’s strategy, facilitating the people demand with the active involvement of SMEs within pilots (in progress). Business Model 14 Financing models / business model Strong collaboration with: • AUTH Technology Transfer Office • Ok!Thess accelerator (entering its maturity programme in 2018) Participation in pitching events of VCs/Angels Investors (2018, 2019)
  • 16. Our Team Our Team 16 Evdokimos Konstantinidis LL Research Group Leader Panos Bamidis Thess-AHALL Founder Efstathios Sidiropoulos LL Administrative Manager Maria Nikolaidou LL Administrative Manager Antonis Billis LL Manager Despoina Petsani Agile LL Expert & CAPTAIN Community Manager Despoina Mantziari Panel Management Expert & SISCODE Community Manager Evangelia Romanopoulou Persons with Impairments Pilot Manager Vicky Zilidou Persons with Impairments Pilot Manager Panagiotis Kartsidis Ethics & DPO Manager
  • 17. Engagement activities with citizens 7 Engagement 17
  • 18. Collaboration & Research Community for the Independent Living Engagement 18 “Partners of Experience” Research Group: More than 70 older adult (60+ y.o.) collaborators of the Thess-AHALL, participating in research and social innovation activities, providing: Experience –Requirements – Ideas - Feedback Member’s Card
  • 19. Engagement 19 Learning by Doing Engagement activities with citizens Intergeneration (students, researchers – AUTH premises) AUTH Medical School AUTH Medical Education Class AUTH Library
  • 20. Engagement 20 Educational Visits Engagement activities with citizens Co-creation activities, taking place in museums, parks AUTH Cast Museum NOESIS Science Museum & Planetarium MoMus - Museum of Photography AUTH Library Thessaloniki Water Park
  • 21. Engagement 21 Seasonal gatherings Engagement activities with citizens Common Cause campaigns Xmas Fest “Alexander the Great” International Marathon (5km health road) Participate4 Campaigns
  • 22. Engagement 22 Entertaining gatherings Engagement activities with citizens CoVid-19 mitigation measures “Coffee” working sessions Online sessions
  • 23. Engagement activities with the quarduple helix 8 Engagement 23
  • 24. Engagement 24 Engagement activities with the quarduple helix “Coaching” workshops Public deliberation & Panel sessions +F2F meetings, Pitching sessions etc.
  • 25. How to maintain/expand the community? Community Sustainability 25
  • 26. Community Sustainability 26 The Community belongs to its people! Need for management: • The pool of stakeholders expands from time to time • Various stakeholders with different needs & communication channels:  Older Adults – Professionals – Policymakers - Research staff -Associations • Several activities to schedule for different projects/events No more lists!
  • 27. Panel Management Tool 27 Panel Management Tool http://siscode.med.auth.gr/client/ Upcoming Activities & Interactions (ToDoList) Members’ List Events, Projects, Campaigns
  • 28. Panel Management Tool 28 Panel Management Tool Mrs Georgia’s profile http://siscode.med.auth.gr/client/
  • 29. Panel Management Tool 29 Panel Management Tool Interactions’ Timeline http://siscode.med.auth.gr/client/
  • 30. Panel Management Tool 30 Panel Management Tool Activity schedule (e.g. unavailability) http://siscode.med.auth.gr/client/
  • 31. Are you Interested? Contact us at thessahall@gmail.com Contact 31
  • 32. Next steps / goals 9 Next steps 32
  • 33. Next Steps/Goals 33 Next steps / goals • Release of the 1st version of the Panel Management Tool (review/iteration)–Open Call for Interest • Further exploitation of the Participate4 Campaigns • Validation & Replication/ Scaling-Up of the “Lifelong Learning” Methodology (stakeholders / regions) • Business model for self-sustainability
  • 34. Questions ? 10 1/ questions from the chat are introduced by moderators 2/ questions from the audience? Q&A 34
  • 35. This project has received funding from the European Union’s Horizon 2020 Research and Innovation programme under grant agreement No. 788217 THANK YOU ! Evdokimos I. Konstantinidis Postdoctoral Research Associate at Thess- AHALL, Medical Physics Lab AUTH evdokimosk@gmail.com Twitter: @evdokimosk LinkedIn: Evdokimos Konstantinidis www.bit.ly/LLmaterials sign-up for future webinars https://bit.ly/LLseriesSurvey Feedback on the Living Labbers webinar series

Editor's Notes

  1. (ENoLL will facilitate this slide, and give a very brief few sentence introduction to start the webinar - usually a few minutes late, to allow participants to join)
  2. (After ENoLL introduction, you can begin with this slide) Introduction: what is your Living Lab about, who are you?
  3. Introduction: what is this presentation about? (previous examples: “experiences with LLs for public administration”, “Living Labs for improving air quality”, “drop-outs in Living Labs”) > Think about adding a personal touch! Maybe, introduce a question you’d like the participants to think about during the presentation and to come back to during the Q&A, or tell a personal story about yourself/the experiences of your LL that relates to this topic. Or maybe take the opportunity to share a lesson learnt, achievement, or challenge you’ve faced in this area!
  4. Introducing your lab in more detail, for example by showcasing your projects, talking about the sector you are working in, or introducing the structure of your LL. > Focus on whatever element you think is important in highlighting in your case: what makes your LL special?
  5. Introducing your lab in more detail, for example by showcasing your projects, talking about the sector you are working in, or introducing the structure of your LL. > Focus on whatever element you think is important in highlighting in your case: what makes your LL special?
  6. Here, you can introduce an example of a project, activity etc. that shows the element of ‘real-life environment’ in your LL. How is your LL operating in the ‘real-life environment’? > Practical examples are best, and depending on the time you can spend here you can focus on one or give an overview of several different ones! The key element of ‘real-life setting’ as explained by the ULL framework In an ULL it is important to know the physical setting in which the innovation will be implemented to be able to develop a solution that supports the context. In this process it is important to get a view of the physical prerequisites for the context and its potential. Here, answering these questions and analyzing the possibilities and challenges in the context is relevant from an ULL perspective. A place is formed both by its physical environment and by the pattern of events that people experience there. It is important to gain insights into features of a place: geographical location, material form, and investment in value and meaning. Hence, when it comes to understanding and designing environments of different types, we need to focus equally on their location, the structure of the environments, and on the activities that take place there
  7. Real-life environment case in more detail > Think about including pictures here!
  8. > Here you can think about, for example: What is the innovation you are working on / have reached? What were the challenges that you focused on? What solutions have you reached? The key element of ‘innovation’ as explained by the ULL framework Most innovations emerge from gaps between existing solutions and human expectations. This process can be driven by the technological possibilities, societal needs, human needs or an inventor’s visions. Thus, to innovate means to create something new and different and to be creative. These innovations can be services, products, processes and/or brands, but in general it means that a need is met by new means. Working with innovations is expensive, risky and time consuming. Additionally, the work with innovation is unpredictable. Due to this, it is important to decrease these factors and to create opportunities for success for the innovation. In the ULL this means to have structured and well- considered processes to support the experimentation process with the innovation. This is one of the main objectives of an ULL. When setting up and running an ULL it is also important to understand the innovation(s) and to have a viable and sustainable ULL. In ULL settings, it is very important to have an innovation to experiment with and which contributes to some societal challenge. In this context, an innovation should create some value for its stakeholders and it should be developed by active stakeholder participation and by using multiple-methods.
  9. Think about including pictures here!
  10. What about the stakeholders, roles & organisations outside of your Living Lab? Who are you connected to, who is crucial in your operations? The key element of ‘governance’ as explained by the ULL framework The ULL has the aim to contribute to increased public value, which can take the form of economic, social and ecological value, both in public and private contexts. In these real-life implementation of innovations in urban contexts, local governments and other stakeholders who aims to gain insights into new ways of handling societal challenges. Currently, cities need to reflect on their governance strategies to find new ways of handling the growing number of complex societal challenges. Governance includes a set of actors from business to civil society and puts emphasis on social processes rather than on the state. Developing the governance and management model for an ULL requires some activities to be performed and decisions to be made in order to form the best model for the ULL.
  11. Think about including a diagram or illustration here!
  12. How does your Living Lab sustain itself, where is the money / other resources coming from? The key element of ‘financing model’ as explained by the ULL framework Financing model can be considered as one of the key components of Urban Living Labs. Despite the fact that some Living Lab studies have considered financing model as a part of the governance and management component, but within the urban context, financing the ULL and its activities is crucial to make it happen and thus it is key to its sustainability. Considering an Urban Living Labs as either a long-term program, an environment or as a place, it is of vital importance to establish a long-term commitment that in turn needs its financing model and well as a maintenance plan. Accordingly, financing model can influence different activities to engage citizens and other stakeholders and building relationships with them that are parts of the ULL business model.
  13. Think about including diagrams or graphs here!
  14. Getting up-close and personal: who are the people in your team? Who is working for your LL? Key Stakeholders and Roles in ULL - Internal roles from the ULL framework The most apparent internal role that needs to be defined and engaged in ULL processes and activities is the ULL manager. This role has the responsibility to manage everyday practices of the ULL and also be the front-person of the ULL. In this role, the focus is on developing ULL projects and to ensure that the ULL is maintained and used by its intended users and that it creates value for the city in which it is implemented. This role is employed in the ULL and can be a person who covers more than one internal role. This role has a mutual dependency with the ULL. One important role in the ULL is the human interaction specialist who is an important stakeholder to support an ULLs’ processes. The relationship dependency between this role a
  15. Think about including pictures here!
  16. Provide an example of an activity, or several activities, that you’d like to showcase in engaging with citizens / quadruple helix stakeholders The key element of ‘engaging citizens’ as explained by the ULL framework Within an ULL, engaging citizens in the innovation process is of crucial importance. Citizens with different roles must be engaged when it comes to designing, co-creating, testing  and evaluating innovation. Citizens might be visitors in the area where the innovations are developed.  They could either be actively or passively involved in the innovation process. As previously mentioned,  citizens with passive role can be considered as affectees who are affected by the innovation or solution. Other factors to successfully engage citizens in an ULL are to understand how to communicate with them, how to engage them and how to keep them engaged throughout the whole development and innovation process. The drivers to engage citizens are also different depending to the roles and degree of engagement in the innovation process. In an ULL, the role of citizens can be different, such as: experimenters, innovators, lead participants, co-creators, and finally citizens as co-testers and evaluators. Accordingly, in order to set up and run an ULL, multiple questions should be considered when it comes to engaging citizens in the development and innovation process of the solutions developed.
  17. Think about including pictures here!
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  22. Provide an example of an activity, or several activities, that you’d like to showcase in engaging with citizens / quadruple helix stakeholders The key element of ‘Partners and stakeholders in the ULL’ as explained by the ULL framework In general, an ULL follows the Quinto Helix approach including stakeholder groups such as: public sector, academia, citizens, companies and the environment. These stakeholders are divided into private actors such as citizens, visitors, inhabitants, refugees, micro-companies, SMEs and large enterprises and public actors such as cities, researchers and government. In an ULL, the following stakeholder groups should be considered and potentially involved in ULL activities: (1) an innovator (brings the idea); (2) a human interaction specialist (to support the process); (3) the users (of the NBS); (4) the affectees (affected by the solution); (5) the problem owner (e.g. the city); (6) financiers (bringing funds); (7) a pilot manager (facilitating implementation and testing); (8) the panel manager (responsible for interaction activities); (9) context provider (involved in implementation activities and the relationship dependencies); and, (10) a project manager (responsible for the project management). To develop a sustainable and viable ULL, the stakeholders need to be analyzed and connected.
  23. Think about including pictures here!
  24. Provide an example of an activity, or several activities, that you’d like to showcase in engaging with citizens / quadruple helix stakeholders The key element of ‘Partners and stakeholders in the ULL’ as explained by the ULL framework In general, an ULL follows the Quinto Helix approach including stakeholder groups such as: public sector, academia, citizens, companies and the environment. These stakeholders are divided into private actors such as citizens, visitors, inhabitants, refugees, micro-companies, SMEs and large enterprises and public actors such as cities, researchers and government. In an ULL, the following stakeholder groups should be considered and potentially involved in ULL activities: (1) an innovator (brings the idea); (2) a human interaction specialist (to support the process); (3) the users (of the NBS); (4) the affectees (affected by the solution); (5) the problem owner (e.g. the city); (6) financiers (bringing funds); (7) a pilot manager (facilitating implementation and testing); (8) the panel manager (responsible for interaction activities); (9) context provider (involved in implementation activities and the relationship dependencies); and, (10) a project manager (responsible for the project management). To develop a sustainable and viable ULL, the stakeholders need to be analyzed and connected.
  25. Think about including pictures here!
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  30. Provide an example of an activity, or several activities, that you’d like to showcase in engaging with citizens / quadruple helix stakeholders The key element of ‘Partners and stakeholders in the ULL’ as explained by the ULL framework In general, an ULL follows the Quinto Helix approach including stakeholder groups such as: public sector, academia, citizens, companies and the environment. These stakeholders are divided into private actors such as citizens, visitors, inhabitants, refugees, micro-companies, SMEs and large enterprises and public actors such as cities, researchers and government. In an ULL, the following stakeholder groups should be considered and potentially involved in ULL activities: (1) an innovator (brings the idea); (2) a human interaction specialist (to support the process); (3) the users (of the NBS); (4) the affectees (affected by the solution); (5) the problem owner (e.g. the city); (6) financiers (bringing funds); (7) a pilot manager (facilitating implementation and testing); (8) the panel manager (responsible for interaction activities); (9) context provider (involved in implementation activities and the relationship dependencies); and, (10) a project manager (responsible for the project management). To develop a sustainable and viable ULL, the stakeholders need to be analyzed and connected.
  31. Take this opportunity to connect with your audience, let them know what’s in your agenda, what you’re interested in collaborating in, who to contact to get in touch etc. etc.
  32. Think about including diagrams or graphs here!
  33. (ENoLL will facilitate the Q&A section: first, going through the questions entered in the chat, then opening the floor for the audience to ask questions. You will be the one answering all questions - except, if someone is asking about when the next webinar will be held etc. about the webinar series, rather than content wise)