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Latest research from the Global Workplace - The Edge of Collaboration

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Presentation given by Dr Marie Puybaraud and Hannah Hahn of Global WorkPlace Innovation at Johnson Controls at Workplace Trends 2012 Conference: Wellbeing and Performance, Thursday 25 October 2012, One Bishop's Square, London, E1 6AD

Published in: Business

Latest research from the Global Workplace - The Edge of Collaboration

  1. 1. Research & InnovationThe EDGE ofCollaborationDr. Marie PuybaraudDirector, Global WorkPlace InnovationJohnson ControlsHannah Hahn, MBAManager, Global WorkPlace InnovationJohnson ControlsGlobal WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowedWorkplace Trends 2012
  2. 2. Research & InnovationThe EDGE of Collaboration! 1 2 3 TODAY: The edge TOMORROW: The Threats THEREAFTER: Implications
  3. 3. Research & InnovationThe EDGE of Collaboration! 1 2 3 TODAY: The edge TOMORROW: The Threats THEREAFTER: Implications
  4. 4. What is the Edge? Hype? Competitive What is Advantage?Collaboration?
  5. 5. Collaborate or die…There is a gap between currentand projected needs ofknowledge workers andworkplace infrastructure MASSCollaboration
  6. 6. Knoll/BHDP/JCIPersonalGlobal WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowedWorkplace Trends 2012
  7. 7. New WOWCollectiveGlobal WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowedWorkplace Trends 2012
  8. 8. SteelcaseStructuredGlobal WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowedWorkplace Trends 2012
  9. 9. Johnson ControlsChaoticGlobal WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowedWorkplace Trends 2012
  10. 10. SteelcaseTechnology enabledGlobal WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowedWorkplace Trends 2012
  11. 11. Johnson ControlsOrganisedGlobal WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowedWorkplace Trends 2012
  12. 12. Project KOBEEmotionalGlobal WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowedWorkplace Trends 2012
  13. 13. NTNUVirtual TunnelsGlobal WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowedWorkplace Trends 2012
  14. 14. Collaboration in 2020Source: Collaboration 2020: hype or competitive advantage? – 2012, Johnson Controls, Inc. Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowed Workplace Trends 2012
  15. 15. More space to collaborate 30/70 Individual vs Collective 70/30 Individual vs CollectiveGlobal WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowedWorkplace Trends 2012
  16. 16. Collaborate or die…There is a gap between currentand projected needs ofknowledge workers andworkplace infrastructure HYPER MASS CollaborationCollaboration
  17. 17. How is the evolution of our workplace impacting on Collaboration?
  18. 18. An evolutionary path…Working collaboratively can be apowerful enabler of improvedbusiness performance, but Totalsuccessful collaboration rarely Engagementemerges out of the blue, andshould not be taken for granted Digital Nomads Intensive CollaborationExperience Pixels Society Everywhere
  19. 19. Steelcase Digital NomadsCollaboration is the normThe role of the office is one of supporting collaborationSource: Collaboration 2020: Hype or Competitive Advantage? – 2012, Johnson Controls, Inc.
  20. 20. Johnson Controls Intensive CollaborationThe office: a collaborative platformUse of team spaces that have built-in collaborativetechnologies increase from 20% to 52% towards 2020Source: Collaboration 2020: hype or competitive advantage? – 2012, Johnson Controls, Inc.
  21. 21. Johnson Controls Pixels EverywherePixels Everywhere62% of our respondents consider a high use of touch-only computing device (e.g.: iPad) in 2020 - 16% nowSource: Digital Natives: Born 2 B Connected – 2012, Johnson Controls, Inc.
  22. 22. Total EngagementGamification of the WorkplaceFarmville is played by about 31 million people every day.Teams at work are engaging more and more into role playing!Source: Farmville
  23. 23. YNNO Experience SocietyRedefining the Experience of Work94% of the ideas are not generated at workSource: Collaboration 2020: hype or competitive advantage? – 2012, Johnson Controls, Inc.
  24. 24. How to prepare?Be receptive and adaptable Nomadic behavior Intensive collaboration Digital environments Total Engagement New work experienceGlobal WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowedWorkplace Trends 2012
  25. 25. Collaborate or die…There is a gap between currentand projected needs of INTENSIVEknowledge workers and Collaborationworkplace infrastructure HYPER MASS CollaborationCollaboration
  26. 26. What does it mean? Pixels 24/7 Everywhere 30/70 INTENSITY of i ii iii RELIANCE on a collaboration The ROLE of the heavy requires workplace is Technology / Leadership and changing Human Interfaces TrainingGlobal WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowedWorkplace Trends 2012
  27. 27. Research & InnovationThe EDGE of Collaboration! 1 2 3 TODAY: The edge TOMORROW: The Threats THEREAFTER: Implications
  28. 28. Digital Natives are GLOBALLY CONNECTED, FLEXIBLE, COLLABORATIVE They developed different communication stylesGlobal WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowedWorkplace Trends 2012
  29. 29. We ARE APPLE We DO FacebookGlobal WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowedWorkplace Trends 2012
  30. 30. Digital Natives demand to be CONNECTED 24/7, WHENEVER and WHEREVER “ALWAYS-ON” LIFESTYLE 60 50 40 Disagree 30 completely 20 2 10 3 0 4 GERMANY USA CHINA UK Completely agree Without technologies…… I feel “cut-off“ from my friends and miss large parts of my social lifeGlobal WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowedWorkplace Trends 2012
  31. 31. 58% feel naked and incomplete without technologies Technology became a NEW SORT OF EXTREMITIESGlobal WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowedWorkplace Trends 2012
  32. 32. 32.6% feel inefficient and cannot keep up with the pace of life without technologies DIGITAL NATIVES refer to the INTERNET as the KEY technology supporting their lifestyleGlobal WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowedWorkplace Trends 2012
  33. 33. 73.6% agree to completely agree that new technologies are ADDICTIVE When they were asked to live WITHOUT technologies: It feels like PUNISHMENT and being on a DIETGlobal WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowedWorkplace Trends 2012
  34. 34. What does it mean? i ii iii FEAR + DIET/PUNISHMENT ADDICTION to ISOLATION without technologies without technologies technologyGlobal WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowedWorkplace Trends 2012
  35. 35. Adapt, Adapt, Adapt… MASSCollaboration
  36. 36. 1 2 3 TODAY:The edge TOMORROW: The Threats THEREAFTER: Implications
  37. 37. What are the implication ofcollaboration on Wellbeing? What is the EDGE?
  38. 38. DependencyThe Over worked...implications No time boundariesThe Edge of collaboration may have astrong tie with the impact ofcollaboration on Wellbeing Forcing ChangeGlobal WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowedWorkplace Trends 2012
  39. 39. RETHINK the meaning of “WORK”? CollaborationThe Edge BURN OUT syndrome?Have we reached The Edge? Leaders EMOTIONALAre we doing the right thing to pushpeople away from the office? INTELLIGENCE?Do we have the ability to measurethe impact on Wellbeing?Global WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowedWorkplace Trends 2012
  40. 40. Our Global WorkPlace Innovation website:Open questionwww. globalworkplaceinnovation.comHave you seen examples across your industry where this is being applied?Could you see any potential impact on CRE? 1,700+ respondents 26 strategic interviews 5 industry sectors Life Science, Technology, Industrial, Oil & Gas and FinanceThank youGlobal WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowedWorkplace Trends 2012
  41. 41. Research & InnovationThe EDGE ofCollaborationDr. Marie PuybaraudDirector, Global WorkPlace InnovationJohnson ControlsHannah Hahn, MBAManager, Global WorkPlace InnovationJohnson ControlsGlobal WorkPlace Innovation Copyright Johnson Controls 2012 – no reproduction allowedWorkplace Trends 2012

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