2. Agenda
1. Small Group Discussion - Words
2. Victim or Accountability
3. Question Behind The Questions
4. Small Group Discussion - Questions
3. What do words convey?
• At your table discuss the three words –
positive or negative connotation that they
may imply
• Discuss your personal beliefs regarding
accountability
4. The power of Personal Accountability:
Self-Examine Forgive
Achieve What Matters to you
Mark Samuel and Sophie Chiche (2004)
Learn
Own
Accountability
Loop
Take Recognize
Action
Choice
Intention Presents
Ignore
Hide Ignore
Victim Loop
Resist
Deny
Rationalize Blame
5. The power of Personal Accountability:
Achieve What Matters to you
Self-Examine Forgive Mark Samuel and Sophie Chiche
(2004)
Learn
Own
Accountability
Loop
Take Recognize
Action
Choice
Intention Presents
Ignore
Hide Ignore
Victim Loop
Resist
Deny
Rationalize Blame
6. Question
• Is accountability taught or are we born that
way?
• If it is taught – What can OD do to facilitate
personal accountability?
7. Three Component of the QBQ
Question Behind Question
Contains
Focuses
Begins
with: I on Action
What or Not
How you, they, t
hem or we
QBQ! The Question Behind the Question: What to Really Ask
Yourself to Eliminate Blame, Complaining and Procrastination
John G Miller (2004)
8. It happened now what
Can’t risk it
Someone is Not my fault
always responsible
If only they would….
You need to
change
If only you would…
9. Ownership
What solution
can I provide How can I better
understand you
We sow
We reap
I am going to need
To do something
How can I apply differently
what I am hearing What action can I
take to “own” the
situation
10. Only….
• I can change myself.
• I am accountable to act in a manner that
improves the world.
