management information systems


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management information systems

  1. 1. ManagementInformation Systems
  2. 2. • Management Information System (M.I.S.) is basically concerned with processing data into information. which is then communicated to the various Departments in an organization for appropriate decision-making.• Data collection involves the use of Information Technology (IT) comprising: computers and telecommunications networks (E- Mail, Voice Mail, Internet, telephone, etc.)Data Information Communication Decisions
  3. 3. • An MIS provides managers with information and support for effective decision making, and provides feedback on daily operations• Output, or reports, are usually generated through accumulation of transaction processing data• Each MIS is an integrated collection of subsystems, which are typically organized along functional lines within an organization
  4. 4. • Timeliness• Accuracy• Consistency• Completeness• Relevance
  5. 5. Employees Corporate Databases Corporate databases of intranet of external internal data data Decision support systems Transaction Databases Management Executive Business processing of information Application supporttransactions systems valid systems databases systems transactions Drill-down reports Expert Exception reports systems Demand reports Operational Key-indicator reports databases Input and Scheduled error list reports
  6. 6. Outputs of aManagement Information System• Scheduled reports • Produced periodically, or on a schedule (daily, weekly, monthly)• Key-indicator report • Summarizes the previous day’s critical activities • Typically available at the beginning of each day• Demand report • Gives certain information at a manager’s request• Exception report • Automatically produced when a situation is unusual or requires management action
  7. 7. Characteristics of a Management Information System• Provides reports with fixed and standard formats – Hard-copy and soft-copy reports• Uses internal data stored in the computer system• End users can develop custom reports• Requires formal requests from users
  8. 8. Management Information Systems for Competitive Advantage• Provides support to managers as they work to achieve corporate goals• Enables managers to compare results to established company goals and identify problem areas and opportunities for improvement
  9. 9. MIS and IT• Data may be made available from management information systems on a company’s intranet• Employees can use browsers and their PC to gain access to the data
  10. 10. Functional Aspects• MIS is an integrated collection of functional information systems, each supporting particular functional areas.
  11. 11. Internet An Organization’s MIS Financial MIS Businesstransactions AccountingTransaction Databases MIS Exception reportsprocessing of Demand reports systems valid transactions Key-indicator reports Marketing MIS Scheduled reports Businesstransactions Databases Human of Resources Etc. external data MIS Extranet Etc.
  12. 12. Accounting Information System• An AIS is a subset of an organization’s MIS that provides: – accounting and financial information – other information obtained in the routine processing of accounting transactions – aggregated information on accounts payable, accounts receivable, payroll, and other applications.
  13. 13. Accounting Information System journal Ledger Accounts payable/ Accounts receivableCost Accounting Accounting Accounting Accounting Accounting Information Information Information Information System System System Financial Reports SystemSales information from TPS Other Accounting Functions
  14. 14. Uses of Accounting Information Systems• Producing external reports• Supporting routine activities• Decision support• Planning and control• Implementing internal control
  15. 15. Financial MIS• Provides financial information to all financial managers within an organization.
  16. 16. Databases of Financial Databases of internal data external data DSS Businesstransactions Transaction Databases processing Financial of valid systems transactions MIS Financial for each applications TPS databases Businesstransactions Financial statements Financial Operational Uses and management ESInternet or databases of funds Extranet Financial statistics for control Business Customers,transactions Suppliers
  17. 17. Inputs to the Financial Information System• Strategic plan or corporate policies – Contains major financial objectives and often projects financial needs.• Transaction processing system (TPS) – Important financial information collected from almost every TPS - payroll, inventory control, order processing, accounts payable, accounts receivable, general ledger. – External sources – Annual reports and financial statements of competitors and general news items.
  18. 18. Financial MIS Subsystems and Outputs• Financial subsystems – Profit/loss and cost systems – Auditing – Internal auditing – External auditing – Uses and management of funds
  19. 19. Manufacturing MIS
  20. 20. Databases of Manufacturing Databases of internal data external data DSS Businesstransactions Transaction Databases processing Manufacturing of valid systems transactions MIS Manufacturing for each applications TPS databases Business Quality control reportstransactions Process control reports Manufacturing Operational ES JIT reportsInternet or databases MRP reports Extranet Production schedule CAD output Business Customers,transactions Suppliers
  21. 21. Inputs to the Manufacturing MIS• Strategic plan or corporate policies.• The TPS: – Order processing – Inventory data – Receiving and inspecting data – Personnel data – Production process• External sources
  22. 22. Manufacturing MIS Subsystems and Outputs• Design and engineering• Master production scheduling• Inventory control• Manufacturing resource planning• Just-in-time inventory and manufacturing• Process control• Computer-integrated manufacturing (CIM)• Quality control and testing
  23. 23. Support Activities by IT in Manufacturing• Scheduling plant activities• Optimized used of machines, personnel, tooling• Planning material requirement based on current and forecasted demand• Reallocating material rapidly• Inventory control in real time• Grouping work orders by characteristics
  24. 24. Marketing MIS• Supports managerial activities in product development, distribution, pricing decisions, and promotional effectiveness
  25. 25. Databases of Manufacturing Databases of internal data external data DSS Transaction Databases Business processing Marketing of validtransactions systems transactions MIS Marketing for each applications TPS databases Sales by customer Sales by salesperson Manufacturing Operational Sales by product ES databases Pricing report Total service calls Customer satisfaction
  26. 26. Inputs to Marketing MIS• Strategic plan and corporate policies• The TPS• External sources: – The competition – The market
  27. 27. Marketing MIS Subsystems and Outputs• Marketing research• Product development• Promotion and advertising• Product pricing
  28. 28. Human Resource MIS• Concerned with all of the activities related to employees and potential employees of the organization
  29. 29. Databases of Manufacturing Databases of internal data external data DSS Transaction Databases Human Business processing of valid Resource Humantransactions systems transactions MIS resource for each applications TPS databases Benefit reports Salary surveys Manufacturing Operational Scheduling reports ES databases Training test scores Job applicant profiles Needs and planning reports
  30. 30. Inputs to the Human Resource MIS• Strategic plan or corporate policies• The TPS: – Payroll data – Order processing data – Personnel data• External sources
  31. 31. Human Resource MIS Subsystems and Outputs• Human resource planning• Personnel selection and recruiting• Training and skills inventory• Scheduling and job placement• Wage and salary administration
  32. 32. Other MISs• Accounting MISs – Provides aggregated information on accounts payable, accounts receivable, payroll, and other applications.• Geographic information systems (GISs) – Enables managers to pair pre-drawn maps or map outlines with tabular data to describe aspects of a particular geographic region.