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TOYOTA MOTOR 
CORPORATION 
SALE PLAN 
GROUP 6 
MEMBERS: 
NGUYEN HOANG HUNG – 1158048 
LE NHAT HUY – 1158 
NGUYEN TRIEU PHUC HAI - 
TRAN NGUYEN KHOA HUNG -
TABLE OF CONTENTS 
I. Company background 
1. Toyota Motor Corporation. 
2. The features of Innova. 
3. Sale opportunities. 
II. Market analysis 
1. Target audiences. 
2. Customers needs. 
3. SWOT. 
4. Competitor. 
III. Sale and communication plan 
1. Sale forecast. 
2. Sale strategies. 
3. Communication plan.
OVERVIEW 
• Basic: 
• Founded by Kiichiro Toyoda in 1937 
• Toyota has about 318,000 employees and is one of the largest 
automobile manufacturers in the world. 
• Goals: 
• Toyota wants to be a company that is chosen by customers. 
• Toyota wants to be a company that makes customers happy they 
chose us
THE FEATURES OF INNOVA 
Comfort & convenience 
Power steering 
Power windows 
Air conditioning 
Safety 
Airbags 
Central locking 
Child safety locks 
Anti-lock brake force 
Entertainment 
Audio system
SALE OPPORTUNITIES 
• In the taxi business in Vietnam with 4,622 taxis in five big 
cities. 
• VNS’s project rises an added 581 taxicabs in Ho Chi Minh City. 
• Market share of 42% in Ho Chi Minh City, 62% in Binh Duong, 
65% in Dong Nai, 32% in Da Nang, and 15% in Vung Tau.
TARGET AUDIENCE 
• Transport passenger business Ex: Vinasun , Mai Linh, 
Petrolimex, … 
• Business buy cars for hire. 
• Business buy cars for company fleets.
CUSTOMER NEEDS 
• People use more public transport systems, especially is Taxis Service 
• Vinasun, Mai Linh, Savico, Future Taxi & Saigon Air are famous brand 
names in taxis sector 
• They intend to expand to big cities such as Ha Noi, Hai Phong, Da Nang, Can 
Tho, etc. 
• Want to expand their market shares in Lao & Cambodia 
• Become international taxi companies and maintain stable development. 
• Focus on high quality product and suitable prices
1. High brand awareness and market penetration 
2. Wide range of available variants for the customers to choose 
3. Good penetration in Taxi and commercial segment 
4. Good fuel efficiency both in city and on highways 
Weakness 
1. The operating features is not good because sluggish engine 
acceleration 
2. Big size makes it less preferred for in city traffic 
Opportunities 
SWOT 
Analysis 
1. Expanding SUV segment to accommodation competition 
2. Acquiring collaborations with automobile business entities 
3. Augment distribution and servicing network 
Threats 
1. Intense competition in the market with international car 
manufacturers 
2. Competition offering innovative features at lower price 
3. New entrants in the same segment with better features and lower 
price
INNOVA COMPETITORS 
• Truong Hai Automobile Group – want to win the leading position in the 
automobile market in Vietnam. 
• Main features of Mazda Premacy 20S Prestige Style. 
• Base model : front wheel drive model with 2.0- liter with i-stop and a five –speed electronically controlled 
Activematic automatic transaction. 
• Strength of Mazda Premacy 
• Generally, customers assess quite good about this car, driving pleasant, quiet, and friendly to 
family. 
• Weakness of Mazda Premacy 
• Automatic transmission is not flexible, weak air conditioning, 3rd row seat slightly cramped 
and low chassis.
SALES FORECAST 
Year Unit Revenue (Billion VND) Market share (%) 
2014 5000 1650 34,44% 
2015 5400 1870 39% 
2016 5800 2090 43,62% 
Wholesaler: 5 wholesaler * 200 units per quarter = 1000 units per quarter 
Agent: 38 agents * 100 units per month = 3800 units per month
SALE STRATEGIES 
Training - 
Personal selling 
10% discount 
program for cars 
in the spring 
Free to change 
the color 
Cut details the 
car's interior to 
reduce the price 
Sell old car to 
small businesses 
7 – 10 2014 
Time period (7/2014 – 6/2015) 
• Training 
• Sell old car 
11/2014- 
1/2015 
• Training 
• Discount program/cut details 
2-6-2015 
• Sell old/ free to change the color 
• Cut details
Direct 
contact 
Communication 
plan 
Direct mail 
Print 
advertising 
and 
magazines 
Telesales
Final Presentation - Toyota Company

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Final Presentation - Toyota Company

  • 1. TOYOTA MOTOR CORPORATION SALE PLAN GROUP 6 MEMBERS: NGUYEN HOANG HUNG – 1158048 LE NHAT HUY – 1158 NGUYEN TRIEU PHUC HAI - TRAN NGUYEN KHOA HUNG -
  • 2. TABLE OF CONTENTS I. Company background 1. Toyota Motor Corporation. 2. The features of Innova. 3. Sale opportunities. II. Market analysis 1. Target audiences. 2. Customers needs. 3. SWOT. 4. Competitor. III. Sale and communication plan 1. Sale forecast. 2. Sale strategies. 3. Communication plan.
  • 3. OVERVIEW • Basic: • Founded by Kiichiro Toyoda in 1937 • Toyota has about 318,000 employees and is one of the largest automobile manufacturers in the world. • Goals: • Toyota wants to be a company that is chosen by customers. • Toyota wants to be a company that makes customers happy they chose us
  • 4. THE FEATURES OF INNOVA Comfort & convenience Power steering Power windows Air conditioning Safety Airbags Central locking Child safety locks Anti-lock brake force Entertainment Audio system
  • 5. SALE OPPORTUNITIES • In the taxi business in Vietnam with 4,622 taxis in five big cities. • VNS’s project rises an added 581 taxicabs in Ho Chi Minh City. • Market share of 42% in Ho Chi Minh City, 62% in Binh Duong, 65% in Dong Nai, 32% in Da Nang, and 15% in Vung Tau.
  • 6. TARGET AUDIENCE • Transport passenger business Ex: Vinasun , Mai Linh, Petrolimex, … • Business buy cars for hire. • Business buy cars for company fleets.
  • 7. CUSTOMER NEEDS • People use more public transport systems, especially is Taxis Service • Vinasun, Mai Linh, Savico, Future Taxi & Saigon Air are famous brand names in taxis sector • They intend to expand to big cities such as Ha Noi, Hai Phong, Da Nang, Can Tho, etc. • Want to expand their market shares in Lao & Cambodia • Become international taxi companies and maintain stable development. • Focus on high quality product and suitable prices
  • 8. 1. High brand awareness and market penetration 2. Wide range of available variants for the customers to choose 3. Good penetration in Taxi and commercial segment 4. Good fuel efficiency both in city and on highways Weakness 1. The operating features is not good because sluggish engine acceleration 2. Big size makes it less preferred for in city traffic Opportunities SWOT Analysis 1. Expanding SUV segment to accommodation competition 2. Acquiring collaborations with automobile business entities 3. Augment distribution and servicing network Threats 1. Intense competition in the market with international car manufacturers 2. Competition offering innovative features at lower price 3. New entrants in the same segment with better features and lower price
  • 9. INNOVA COMPETITORS • Truong Hai Automobile Group – want to win the leading position in the automobile market in Vietnam. • Main features of Mazda Premacy 20S Prestige Style. • Base model : front wheel drive model with 2.0- liter with i-stop and a five –speed electronically controlled Activematic automatic transaction. • Strength of Mazda Premacy • Generally, customers assess quite good about this car, driving pleasant, quiet, and friendly to family. • Weakness of Mazda Premacy • Automatic transmission is not flexible, weak air conditioning, 3rd row seat slightly cramped and low chassis.
  • 10. SALES FORECAST Year Unit Revenue (Billion VND) Market share (%) 2014 5000 1650 34,44% 2015 5400 1870 39% 2016 5800 2090 43,62% Wholesaler: 5 wholesaler * 200 units per quarter = 1000 units per quarter Agent: 38 agents * 100 units per month = 3800 units per month
  • 11. SALE STRATEGIES Training - Personal selling 10% discount program for cars in the spring Free to change the color Cut details the car's interior to reduce the price Sell old car to small businesses 7 – 10 2014 Time period (7/2014 – 6/2015) • Training • Sell old car 11/2014- 1/2015 • Training • Discount program/cut details 2-6-2015 • Sell old/ free to change the color • Cut details
  • 12. Direct contact Communication plan Direct mail Print advertising and magazines Telesales