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Neslihan Bagci
Youssef Boutefouste
      Larissa Bouwe
     Yenzo Legrand
       Fanny Roguès
 Introduction   to the EIS simulation
    Role playing game
    Team & teammates
 Strategy announcement
 First decisions & Return on experience
  (feedbacks)
 Adjustements
 Results
 EIS     simulation as a group role playing game
     Objectives:
         Work as a work team
         Introduce an innovation in a company
         Set milestones
         Get smart in our choices in order to respect deadlines
         Learn management
     EIS Simulation
         Establish a strategy
         Convince most persons
 Work      team #4
    Composed with:
        Fanny Rogues
        Neslihan Bagci
        Larissa Bouwe
        Youssef Boutefouste
        Yenzo Legrand
   Team work
•   Constructive team work with the participation of everybody.
•   Initially good strategy, good plan of action. But sometimes, when for
    instance our actions didn’t have success, following decisions were taken
    without strategy.

   Leadership & followership:
•   In general, everyone has given his point of view: At the beginning of the
    work the point of view of some person were more taken in consideration
    than other but in front of some unsuccessful decisions, all arguments
    have been heard with more attention.
•    An idea given by someone, discussed before his application. If someone’s
    idea was wrong, all the team trying to explain to this person why his idea
    can not be applicated at this time. The majority wins.
•    There was not really leader, not follower: all the decisions were taken
    with a common agreement except when Youssef decided to take a lobby.
•    At the end, we have succeeded to convince two employee with a team
    work. The contribution of everyone was important.
Im p
Ro le                                                 act

              r
          eepe tions                     Lea
                                               d th
       e K e ac                                    e te
  Tim e th                                                am
        t
Va lida




                       Without her


                       No time control
Im p
   Ro le                                                         act
                        s
                   p ter on
              ado ulati                         Qui
           he                                         cke
      v e t o l si m                                     r   acti
  pro e to
Im th
                                                                 ons
    w
Kno




                              Without Her


                          Lost time with tool
Im p
Ro le                                               act
                m
           e tea s                  Mak
                                        e
       l th idea                            the
     e                                          tea
  ann good
Ch ve
                                                    m   go o
                                                             n
  Gi




                     Without her


                       Team split
Im p
    Ro le                 io   n                                  act
                    decis
                  on s                           Giv
                m                                    e   goo
            com idea                                         da
       e the e the                                        the nalyze
    rov nalyz                                                 acti    s
 pp    A                                                           ons on
A




                           Without him


                                   Go too fast
Im p
Ro le                                                         act
               k                           Incr
          d bac ns                                eas
     a fee actio                                      ethe
  ke the
Ma yze                                               ado users
                                                         pte   and
   l                                                        rs
Ana




                         Without him


                     Take some bad decisions
                            but one good
 Strategy  has
  involved all
  teammates so we
  could start on the
  same basis
 As process has been
  splited in 4 mains
  steps (aware,
  interested, trying
  and adopter) we’ve
  drafted this:
 We  set these milestones because we
  expected that everybody would, at least,
  progress in the same way. So, we didn’t take
  into account Return on Experience in our
  strategy. Nevertheless operational return
  have been predominant in our choices.
 As consequences we stand to our first
  strategy
   At first, we decided to make an analysis of the
    background of each person concerned in order to
    cumulate leverages
     This first approach allowed us to learn more about
      basic people relationship; which manager has
      influence on whom
     But didn’t influence people
   Second step: we initiate communication period
    to make them aware of the innovation
     Since we didn’t meet everyone some« decisions »
      were blocked by key persons (ex: Tina feint doesn’t
      allow us to meet top manager George Glenn)
     So back to step 1
   Email and internal communication worked well
     and was appreciate
        Nota: All people doesn’t progress in the same way
    => As soon all persons were aware we tried to
     make them interested
 Regardingour milestones we decided to go
 forward and offer them new point of view
    Related to the background of each ones we
     planned face to face we were sure to succeed
    Additionnaly we use a lot of communication
     process (meetings, memorandum) and
     questionnaire to involve them
 People
       concerned didn’t progress in the
 same amplitude.
    As Consequences: We believed that everybody
     should get involved in the same rate. So we
     focused on the overall trend.
        With hindsight, in was maybe not the best solution.
         Whatever we kept this (the strategy) in head and we
         kept going on that way.
 From this point, top manager were all
 interested at least
    It was for us the key step to introduce group
     involvement (workshop, external speaker): that
     could be used only once => Success
 Sincegroup activities worked and the CEO
 were still unavailable we tried the « Covert
 lobbying »
    Subjected to time (game and clock) pressure we
     rushed into bad decisions that crushed our
     efforts
   1)Background
    analysis
   2)Internal
    communication
   3)Early irrelevant
    decisions (face to
    face)
   4)Back to internal
    communication and                      5   6   7
    staff discussion
                                       4
   5) Then a lot of FTF
    and questionnaire              3
    were more relevant         2
    to introduce staff     1
    discussion and
    directors meeting
   6)Covert lobbying!
   7)Focus on key
    person
 Inorder to go back to the original trend, and
  despite the hurry, we used the same
  decisions that succeed until now with a focus
  on our guest who were the more involved
  and have the best response feeling.
     A quick look at the control panel show us the
      strategy we used until now: So, all stakeholders
      are at least interested, except for 2 persons
   Context :Acting slowly until the chief asked about how many
             decisions
   Reaction : fast decisions
   Problem : the speed rate wasn’t adequate
   Consequence : decisions not efficient

   Good decisions :
       Fix milestones (objectives of results)

       Taken by the group

       Evaluate the environnement

       Watch the feedback and react

       Compare with other ideass
Time (min)   45   75   90   105   120
Number of    4    11   24   43    58
decisions
 Context



We decided to meet users of our future system
      in order to create the best working
 environment and obtain their cooperation.
Step           Action           Objective                Error           Conse-       Crises Managing
                                                                        quences
            Organize    Identify the non-official   Forget that the   Positives    
            coffee      key person who could        network action
     1      break       make the difference in a    was reserved to
 Meet user              dynamic of group            top manager
             
            Network
     2      Organize    Analyze the main task       Not to introduce Refuses each Send email, and
    Get     Task        force with top manager’s    ourselves        meeting      organize face to face
overview on Force       help                        before                        meeting to create a
 task force                                                                       new trust-link
            Personal    Analyze the personality,    To make a short Meeting        Discover each profil
     3      Profile     the history and the         list quickly     refused      to be accepted in the
Obtain more             environment of some         instead of to                 face to face meeting
 precision              people                      discover each
                                                    profile
              Seek      To have an operational      To               The          Communicate in the
              Advice    sponsor to convince more    underestimate    operation    internal magazine,
                        easily                      the power of an project       send email to top
                                                    operational      manager and manager, organize
     4
                                                    project manager her manager face to face in order
 To find a
                                                                     have refused to explain that we
operational
                                                                     to meet us   are not here to take
  sponsor
                                                                                  the place of someone
                                                                                  but to help
                                                                                  everybody to work in
                                                                                  the best conditions

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AFTI 2012 SELL EIS TEAM 4

  • 1. Neslihan Bagci Youssef Boutefouste Larissa Bouwe Yenzo Legrand Fanny Roguès
  • 2.  Introduction to the EIS simulation  Role playing game  Team & teammates  Strategy announcement  First decisions & Return on experience (feedbacks)  Adjustements  Results
  • 3.  EIS simulation as a group role playing game  Objectives:  Work as a work team  Introduce an innovation in a company  Set milestones  Get smart in our choices in order to respect deadlines  Learn management  EIS Simulation  Establish a strategy  Convince most persons
  • 4.  Work team #4  Composed with:  Fanny Rogues  Neslihan Bagci  Larissa Bouwe  Youssef Boutefouste  Yenzo Legrand
  • 5. Team work • Constructive team work with the participation of everybody. • Initially good strategy, good plan of action. But sometimes, when for instance our actions didn’t have success, following decisions were taken without strategy.  Leadership & followership: • In general, everyone has given his point of view: At the beginning of the work the point of view of some person were more taken in consideration than other but in front of some unsuccessful decisions, all arguments have been heard with more attention. • An idea given by someone, discussed before his application. If someone’s idea was wrong, all the team trying to explain to this person why his idea can not be applicated at this time. The majority wins. • There was not really leader, not follower: all the decisions were taken with a common agreement except when Youssef decided to take a lobby. • At the end, we have succeeded to convince two employee with a team work. The contribution of everyone was important.
  • 6. Im p Ro le act r eepe tions Lea d th e K e ac e te Tim e th am t Va lida Without her No time control
  • 7. Im p Ro le act s p ter on ado ulati Qui he cke v e t o l si m r acti pro e to Im th ons w Kno Without Her Lost time with tool
  • 8. Im p Ro le act m e tea s Mak e l th idea the e tea ann good Ch ve m go o n Gi Without her Team split
  • 9. Im p Ro le io n act decis on s Giv m e goo com idea da e the e the the nalyze rov nalyz acti s pp A ons on A Without him Go too fast
  • 10. Im p Ro le act k Incr d bac ns eas a fee actio ethe ke the Ma yze ado users pte and l rs Ana Without him Take some bad decisions but one good
  • 11.  Strategy has involved all teammates so we could start on the same basis  As process has been splited in 4 mains steps (aware, interested, trying and adopter) we’ve drafted this:
  • 12.  We set these milestones because we expected that everybody would, at least, progress in the same way. So, we didn’t take into account Return on Experience in our strategy. Nevertheless operational return have been predominant in our choices.  As consequences we stand to our first strategy
  • 13. At first, we decided to make an analysis of the background of each person concerned in order to cumulate leverages  This first approach allowed us to learn more about basic people relationship; which manager has influence on whom  But didn’t influence people  Second step: we initiate communication period to make them aware of the innovation  Since we didn’t meet everyone some« decisions » were blocked by key persons (ex: Tina feint doesn’t allow us to meet top manager George Glenn)  So back to step 1
  • 14. Email and internal communication worked well and was appreciate  Nota: All people doesn’t progress in the same way  => As soon all persons were aware we tried to make them interested  Regardingour milestones we decided to go forward and offer them new point of view  Related to the background of each ones we planned face to face we were sure to succeed  Additionnaly we use a lot of communication process (meetings, memorandum) and questionnaire to involve them
  • 15.  People concerned didn’t progress in the same amplitude.  As Consequences: We believed that everybody should get involved in the same rate. So we focused on the overall trend.  With hindsight, in was maybe not the best solution. Whatever we kept this (the strategy) in head and we kept going on that way.  From this point, top manager were all interested at least  It was for us the key step to introduce group involvement (workshop, external speaker): that could be used only once => Success
  • 16.  Sincegroup activities worked and the CEO were still unavailable we tried the « Covert lobbying »  Subjected to time (game and clock) pressure we rushed into bad decisions that crushed our efforts
  • 17. 1)Background analysis  2)Internal communication  3)Early irrelevant decisions (face to face)  4)Back to internal communication and 5 6 7 staff discussion 4  5) Then a lot of FTF and questionnaire 3 were more relevant 2 to introduce staff 1 discussion and directors meeting  6)Covert lobbying!  7)Focus on key person
  • 18.  Inorder to go back to the original trend, and despite the hurry, we used the same decisions that succeed until now with a focus on our guest who were the more involved and have the best response feeling.  A quick look at the control panel show us the strategy we used until now: So, all stakeholders are at least interested, except for 2 persons
  • 19. Context :Acting slowly until the chief asked about how many decisions  Reaction : fast decisions  Problem : the speed rate wasn’t adequate  Consequence : decisions not efficient  Good decisions :  Fix milestones (objectives of results)  Taken by the group  Evaluate the environnement  Watch the feedback and react  Compare with other ideass
  • 20. Time (min) 45 75 90 105 120 Number of 4 11 24 43 58 decisions
  • 21.
  • 22.  Context We decided to meet users of our future system in order to create the best working environment and obtain their cooperation.
  • 23. Step Action Objective Error Conse- Crises Managing quences Organize Identify the non-official Forget that the Positives   coffee key person who could network action 1 break make the difference in a was reserved to Meet user   dynamic of group top manager   Network 2 Organize Analyze the main task Not to introduce Refuses each Send email, and Get Task force with top manager’s ourselves meeting organize face to face overview on Force help before meeting to create a task force new trust-link Personal Analyze the personality, To make a short Meeting  Discover each profil 3 Profile the history and the list quickly refused to be accepted in the Obtain more environment of some instead of to face to face meeting precision people discover each profile Seek To have an operational To The Communicate in the Advice sponsor to convince more underestimate operation internal magazine, easily the power of an project send email to top operational manager and manager, organize 4 project manager her manager face to face in order To find a have refused to explain that we operational to meet us are not here to take sponsor the place of someone but to help everybody to work in the best conditions