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Welcome!




                           Gregory P. Smith

                           www.ChartCourse.com




                                                 www.chartcourse.com
© 1999 CYC International
Breakthrough Performance Events (BPE)
    Select a goal that is . . .
    Urgent and compelling
y

    Achievable in a short
y
    period of time
    There is a bottom-line
y
    result
    People are ready, willing
y
    and able
    Achievable with available
y
             System
    resources and authority

    Supplier           Customer



     Inputs
                    Outputs
Facilitator Role
Measure
                                   Performance




                     Employee
                    Satisfaction
                      Process



                                   Reward
Establish Guiding
                                   Behavior
    Principles
Model Agenda-First Meeting


             Introductions
        y
             OARR’s
        y
             Icebreaker
        y
             Review Charter/mission
        y
             Introduce Basic Concepts
        y
             Work on Decision Making Issues
        y
             Assignments
        y
             Set Agenda
        y
             Evaluate Meeting
        y

                                       www.chartcourse.com
© 1999 CYC International
Ground Rule Topics


     Attendance
   y

   y Promptness

     Participation
   y

   y Conversational Courtesies

   y Use of Cell Phones/Interruptions

        “Million Mile” Rule
   y

                                           www.chartcourse.com
© 1999 CYC International
Icebreakers Work Best When…


            The            rationale for the activity.
   1.

            The            objectives of the activity.
   2.

            The structure of the activity.
   3.

            The opportunity to ask
   4.
            questions.
            The permission to participate
   5.
            at their own level of comfort.      www.chartcourse.com
© 1999 CYC International
Stages of Team Growth
FOUR DISC FACTORS

Dominance    Influence   Steadiness   Compliance




                                        Focus
 Focus       Focus        Focus
                                      Procedures
Problems     People        Pace
Precise                                                Creative
                                                                                           Competitive
         Accurate                                         Slow Start / Fast Finish
                                                                                          Confrontational
   Concern for Quality                                          Vacillating
                                                                                              Direct
     Critical Listener                                       Temperamental
                                                                                         Results-Oriented
Non-Verbal Communicator
                                                                                         Sense of Urgency
    Attention to Detail
                                                                                          Change Agent




                                                                                           Process-Oriented
     Product-Oriented
                                                                                           Quick to Change
      Slow to Change
                                                                                             Independent
      Self-Disciplined
                                                                                              Optimistic
        Pessimistic



       Accommodating                                                                        High Trust Level
    Dislikes Confrontation                                                               Not Fearful of Change
          Persistent                                                                         Contactability
      Controls Emotion                                                                   Rather Talk than Listen
                                                              Good Supporter
          Adaptable                                                                           Verbal Skills
                                                                Team Player
        Good Listener                                                                   Projects Self-Confidence
                                                                 Persistent                                   4
                                                                Cooperative
                                                        Sensitive to Others’ Feelings
Copyright © 1998. Target Training International, Ltd.
Team Problem
   Solving
I-Involvement Strategy




   Employee Driven Company
Mini-Kaizens
         5-10 People
     y

         Mini-Training: 1-2 hours
     y

         Define the Scope: 30 minutes
     y

         Mapping Current Process/New
     y
         Program: 1 hour
         Brainwriting: 45 minutes
     y

         Conduct Affinity: 30 minutes
     y

         Map Out New Process: 1 hour
     y

         Implement Changes and
     y
         Delegate Responsibility: 1 hour
         Team Presentation to
     y
         Management: 30 minutes
How to Manage
       Ideas
S- Suspend judgment
W- Watch for
 connections
A- Adjust thinking to
  the possibilities the
  idea possesses
R- Recognize the
  person for their idea

M- Make it happen
ONE IMPROVEMENT
                          A DAY
April
        Mary John     Lin    John   Mary Simon
 31
        Idea Idea            Idea   Idea Idea    Idea   Idea Idea
                      Idea
 30
 29
 28
 27
 26
 25
        Idea   Idea   Idea   Idea Idea Idea      Idea   Idea   Idea
 24
 23
 22
 21
 20
 19
 18
 17
 16
 15
VAMPIRE EXTERMINATION
               EXPEDITIONS
 1.


      EXPLORE                 2.


3.
                                   4.
 EDUCATE              EXTERMINATE!
BAD Idea Campaign
    Quick & Simple
y

    Challenging and Fun
y

    100% Participation
y

    No Big Giveaways
y

    Long-Term Impact
y

    Instant Reward and
y

    Recognition
    Guaranteed Success
y
Idea Campaign Structure
                                       Idea Campaign

                                             Top                Idea
                                          Management         Coordinator


                                         Implementation     Implementers
                                             Team



                  Idea                       Idea                     Idea
                 Leader                     Leader                   Leader


      Employee             Employee   Employee   Employee     Employee     Employee

                                                                     www.chartcourse.com
© 1999 CYC International
Idea Campaign Phases


 Phase I-Pre-program Preparation 3-4
   weeks prior
                  Selection and Briefing of Idea
              
                  Leaders-1 week prior
                  Material / Information Distribution-
              
                  Friday before start


                                           www.chartcourse.com
© 1999 CYC International
Idea Campaign Phases

 Phase II-Run program 2-3 weeks
            Collect ideas/Idea Review, Processing &
        
            Implementation
 Phase III-Follow-up 2-3 weeks After End
    Collect Data
    Continue Implementation
    Factor Cost Savings/New Idea Benefits
    Publish Results
                                        www.chartcourse.com
© 1999 CYC International
Resource




                           http://www.Eicebreakers.com
                                                         www.chartcourse.com
© 1999 CYC International
For more information:


                                C ha rt Yo ur
                                   C o urs e
                               In te r n a tio n a l
                                  770-860-9464
                  World Wide Web
                 www.ChartCourse.com
                                          www.chartcourse.com
© 1999 CYC International
Teambuilding Exercises

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Teambuilding Exercises

  • 1. Welcome! Gregory P. Smith www.ChartCourse.com www.chartcourse.com © 1999 CYC International
  • 2. Breakthrough Performance Events (BPE) Select a goal that is . . . Urgent and compelling y Achievable in a short y period of time There is a bottom-line y result People are ready, willing y and able Achievable with available y System resources and authority Supplier Customer Inputs Outputs
  • 4. Measure Performance Employee Satisfaction Process Reward Establish Guiding Behavior Principles
  • 5. Model Agenda-First Meeting Introductions y OARR’s y Icebreaker y Review Charter/mission y Introduce Basic Concepts y Work on Decision Making Issues y Assignments y Set Agenda y Evaluate Meeting y www.chartcourse.com © 1999 CYC International
  • 6. Ground Rule Topics Attendance y y Promptness Participation y y Conversational Courtesies y Use of Cell Phones/Interruptions “Million Mile” Rule y www.chartcourse.com © 1999 CYC International
  • 7. Icebreakers Work Best When… The rationale for the activity. 1. The objectives of the activity. 2. The structure of the activity. 3. The opportunity to ask 4. questions. The permission to participate 5. at their own level of comfort. www.chartcourse.com © 1999 CYC International
  • 8. Stages of Team Growth
  • 9. FOUR DISC FACTORS Dominance Influence Steadiness Compliance Focus Focus Focus Focus Procedures Problems People Pace
  • 10. Precise Creative Competitive Accurate Slow Start / Fast Finish Confrontational Concern for Quality Vacillating Direct Critical Listener Temperamental Results-Oriented Non-Verbal Communicator Sense of Urgency Attention to Detail Change Agent Process-Oriented Product-Oriented Quick to Change Slow to Change Independent Self-Disciplined Optimistic Pessimistic Accommodating High Trust Level Dislikes Confrontation Not Fearful of Change Persistent Contactability Controls Emotion Rather Talk than Listen Good Supporter Adaptable Verbal Skills Team Player Good Listener Projects Self-Confidence Persistent 4 Cooperative Sensitive to Others’ Feelings Copyright © 1998. Target Training International, Ltd.
  • 11. Team Problem Solving
  • 12. I-Involvement Strategy Employee Driven Company
  • 13. Mini-Kaizens 5-10 People y Mini-Training: 1-2 hours y Define the Scope: 30 minutes y Mapping Current Process/New y Program: 1 hour Brainwriting: 45 minutes y Conduct Affinity: 30 minutes y Map Out New Process: 1 hour y Implement Changes and y Delegate Responsibility: 1 hour Team Presentation to y Management: 30 minutes
  • 14. How to Manage Ideas S- Suspend judgment W- Watch for connections A- Adjust thinking to the possibilities the idea possesses R- Recognize the person for their idea M- Make it happen
  • 15. ONE IMPROVEMENT A DAY April Mary John Lin John Mary Simon 31 Idea Idea Idea Idea Idea Idea Idea Idea Idea 30 29 28 27 26 25 Idea Idea Idea Idea Idea Idea Idea Idea Idea 24 23 22 21 20 19 18 17 16 15
  • 16. VAMPIRE EXTERMINATION EXPEDITIONS 1. EXPLORE 2. 3. 4. EDUCATE EXTERMINATE!
  • 17. BAD Idea Campaign Quick & Simple y Challenging and Fun y 100% Participation y No Big Giveaways y Long-Term Impact y Instant Reward and y Recognition Guaranteed Success y
  • 18. Idea Campaign Structure Idea Campaign Top Idea Management Coordinator Implementation Implementers Team Idea Idea Idea Leader Leader Leader Employee Employee Employee Employee Employee Employee www.chartcourse.com © 1999 CYC International
  • 19. Idea Campaign Phases Phase I-Pre-program Preparation 3-4 weeks prior Selection and Briefing of Idea  Leaders-1 week prior Material / Information Distribution-  Friday before start www.chartcourse.com © 1999 CYC International
  • 20. Idea Campaign Phases Phase II-Run program 2-3 weeks Collect ideas/Idea Review, Processing &  Implementation Phase III-Follow-up 2-3 weeks After End  Collect Data  Continue Implementation  Factor Cost Savings/New Idea Benefits  Publish Results www.chartcourse.com © 1999 CYC International
  • 21. Resource http://www.Eicebreakers.com www.chartcourse.com © 1999 CYC International
  • 22. For more information: C ha rt Yo ur C o urs e In te r n a tio n a l 770-860-9464 World Wide Web www.ChartCourse.com www.chartcourse.com © 1999 CYC International