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Performance Improvement &
Assessment of Collaboration:
Starting Points for networks and CoPs
Michelle Laurie, Associate
International Institute for Sustainable Development
CES Conference, Toronto, June 11, 2013
What are we talking about?
Collaborations of Individuals
• Social capital
• Time vs benefits
• Progress
Unique Points of Assessment
Networked Governance
• Complexity
• Social capital
• Effectiveness
Inter-organizational
Relationships
• The Change
• Relevance
• Collective or not?
• Shared risks/benefits
Shift in SD community
WHY?
– Access to online tools
– Complexity of IORs
– More mature understanding of
collaboration
Purposeful Individual Collaboration
Communities of Practice
“A group of people who share a common set
of problems, or passion, about a topic and
who deepen their knowledge and
expertise in this area by interacting with
each other on an ongoing basis.”
- Wenger McDermott and Snyder, 2002
CoPs & Knowledge Networks
• Founded on principles
of social learning
• Share importance of
participation and
boundaries
• Aim to improve a
certain practice
What to Assess in the Network?
1. Focus and extensiveness
2. Evolution of the structure over time
3. Social Capital
4. Activities, outcomes, shared value
created
Focus and Extensiveness
• Purpose
– Narrow
– Broad
• Extensiveness
– Scope
– Reach
Understand structural
evolution over time
• Loose, complex structure
• Structure will emerge over time
• Smaller groups embedded
Social Capital
• Trust, shared values and understanding
• Ties within and beyond the group
• Connectors and bridgers
Activities, Outcomes
and
Value Creation
• Did the intervention make a difference?
• Benefit of the individuals working together
• Value creation
• Applied Value
• Realized Value
• Longer-term outcomes and impact?
Tools for Assessing Networks
• Cynefin Framework – Cognitive Edge
• Social Network Analysis
• Collaboration – Hansen, 2009
• Asian Development Bank – KM Centre
• Spidergram – Wenger, White & Smith, 2009
• Stories and Narratives
Recap
• Tangle of terminology
• Distinguish between 3 types of collaboration
• Determine:
• Focus and extensiveness
• Emergent structure
• Social capital
• Desired outcomes and value creation
Thanks for
Participating!
Email: michelle.k.laurie@gmail.com
Blog: www.michellelaurie.com
Twitter: @Mklaurie

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Performance improvement & assessment of collaboration: starting points for networks and CoPs

  • 1. Performance Improvement & Assessment of Collaboration: Starting Points for networks and CoPs Michelle Laurie, Associate International Institute for Sustainable Development CES Conference, Toronto, June 11, 2013
  • 2.
  • 3. What are we talking about?
  • 4.
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  • 7. Collaborations of Individuals • Social capital • Time vs benefits • Progress Unique Points of Assessment Networked Governance • Complexity • Social capital • Effectiveness Inter-organizational Relationships • The Change • Relevance • Collective or not? • Shared risks/benefits
  • 8. Shift in SD community WHY? – Access to online tools – Complexity of IORs – More mature understanding of collaboration
  • 10. Communities of Practice “A group of people who share a common set of problems, or passion, about a topic and who deepen their knowledge and expertise in this area by interacting with each other on an ongoing basis.” - Wenger McDermott and Snyder, 2002
  • 11. CoPs & Knowledge Networks • Founded on principles of social learning • Share importance of participation and boundaries • Aim to improve a certain practice
  • 12. What to Assess in the Network? 1. Focus and extensiveness 2. Evolution of the structure over time 3. Social Capital 4. Activities, outcomes, shared value created
  • 13. Focus and Extensiveness • Purpose – Narrow – Broad • Extensiveness – Scope – Reach
  • 14. Understand structural evolution over time • Loose, complex structure • Structure will emerge over time • Smaller groups embedded
  • 15. Social Capital • Trust, shared values and understanding • Ties within and beyond the group • Connectors and bridgers
  • 16. Activities, Outcomes and Value Creation • Did the intervention make a difference? • Benefit of the individuals working together • Value creation • Applied Value • Realized Value • Longer-term outcomes and impact?
  • 17. Tools for Assessing Networks • Cynefin Framework – Cognitive Edge • Social Network Analysis • Collaboration – Hansen, 2009 • Asian Development Bank – KM Centre • Spidergram – Wenger, White & Smith, 2009 • Stories and Narratives
  • 18. Recap • Tangle of terminology • Distinguish between 3 types of collaboration • Determine: • Focus and extensiveness • Emergent structure • Social capital • Desired outcomes and value creation
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  • 23. Thanks for Participating! Email: michelle.k.laurie@gmail.com Blog: www.michellelaurie.com Twitter: @Mklaurie