Driving Innovation with
Open Data and Knowledge Sharing
Jeanne Holm
Evangelist, Data.gov
August 17, 2013
Change is Happening…

2
What Will You Do?

3
People
People  Knowledge  Problems

The Times They Are A’Changing

4
Generations Share
Differently
• 1930-50’s era generation
– Focus on society
– Friendships are forged through adversity

• ...
Trust and Reciprocity
• Trust can be built on
• Personal experience
• “I know you”
• Shared experience
• “We both worked o...
The Learning Journey

7
Creating an Opportunity
• Knowledge management activities provide the
chance to look across an organization, regardless
of...
Why Is KM Critical to NASA?
• We are constantly challenged to document and integrate
our lessons learned to effectively ma...
The Situation: Critical Knowledge is
Locked in Employees’ Heads
Content
Documents
Drawings
Reports

20%

People
Employee k...
KM Critical Success Factors
Training,
Services,
Strategic Tools

Supporting
Services

Culture

Knowledge
Management

Acces...
Key Areas for NASA’s KM Strategy
Sustain NASA’s knowledge across
missions and generations
Identify and capture the informa...
13
Communities for Collaboration

14
Finding NASA Experts

15
Learning Process Occurs Behind All Components: Embed lessons into tools and communities

Center Lessons Learned

Expertise...
Knowledge Management Roadmap

Modeling Expert Knowledge

Capturing Knowledge

Integrating Distributed Knowledge
Sharing Kn...
Defining the Competitive Edge
• Historically, innovation and breakthrough ideas and
technologies occur at the edges and bo...
20
21
22
23
24
25
26
27
Our Modes of Communication
Keep Changing
• YouTube is now second largest
search engine in the world
• 1.5 million pieces o...
Citizens and Businesses Need…
• Government to provide more and
better information for
– Transparency
– Economic growth
– E...
Why Do Agencies
Share Data?
• Meet regulatory compliance
• Better communicate with citizens and
stakeholders

31
Why Do Countries Share Data?
• Create new economic development
• Kickstart innovation

32
Releasing and using
open data is about
empowering people to
make better decisions

33
Open Government Initiative
• Transparency promotes
accountability
• Participation allows
people to contribute ideas
• Coll...
Presidential Executive Order

35
Project Open Data
• Open source
government policy,
technical guidance,
and software
• Citizen contributions
to policy, cod...
Data.gov
• Provides instant access
to ~400,000 datasets in
easy to use formats
• Contributions from 172
agencies, UN, and ...
Stories Around Open Data

http://alpha.data.gov

38
Creating the Open Data
Community

Open Data is
an Ecosystem

39
Creating a Data Ecosystem
1. Gather data
–

from many places and give it freely

2. Connect the community
–

to collaborat...
Open Communities
Community
Developers
Safety

✓

Energy

✓

Health

✓

Law

✓

Education

✓

Ocean

✓

Manufacturing

✓

B...
Creating Community
• Communities are public-facing
spaces that present data,
information, and subject matter
knowledge abo...
Creating a Shared Vision
• These questions help to guide early discussions
1. Vision: What will the community connection a...
Agriculture Drives Innovation
and Saves Lives
• Food.Data.gov connects
farmers with innovators,
industry, academia, and
go...
Data.gov for the Economy
• NOAA’s data helped build
weather-related business
• When the Department of
Defense released sat...
Helping Others
Through a Disaster

46
Japanese Tsunami, Earthquake,
and Radiation Monitoring
Data and
apps from
EPA via
Data.gov

47
Hurricane Sandy

Early warnings save lives
700,000 downloads of a
transportation app using
data from Data.gov
48
Crowdsourcing Data

49
USAID Food Security Challenge
• Kat Townsend at USAID had a
great idea
– Develop apps to increase food
security
– “Crowdso...
51
http://www.usaid.gov/results-and-data/progress-data/data/dca
Map at: http://storymaps.esri.com/stories/usaidcredit/

52
Creating a MultiBillion Dollar
Industry

53
Weather Underground
• Severe weather
warnings allow people to
react appropriately to
threats
• Internationalization:
Meteo...
Have you ever
saved a life?

55
What if you could
help save 7,000,000
lives?

56
iTriage

57
Easy to Find Data

58
The Power of Visualizations

59
Powered Through Advanced
Technologies
• Provides developers tools and raw
data formats to develop new
capabilities
• Partn...
US Open Government Action Plan
• In September 2011, President
Obama announced at the UN
General Assembly…
– Contribute Dat...
Open Government Platform (OGPL)
• Open source co-developed by Governments
of India, US, and Canada
• Data.gov is running o...
US Open Data at
Cities, Counties, and States

63
A Global
Movement Has
Begun to Provide
Transparency and
Democratization
of Data

Don’t see your site?
Update via @usdatago...
The Path Ahead
•
•
•
•

Bring data up and out of government to the public
Make data accessible and linked
Create communiti...
Let’s work together to set the
data free!
www.Data.Gov
@usdatagov

66
Knowledge Management and Open Data for Innovation
Knowledge Management and Open Data for Innovation
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Knowledge Management and Open Data for Innovation

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Presentation connecting innovative knowledge management practices at NASA and building an open data ecosystem with Data.gov.

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Knowledge Management and Open Data for Innovation

  1. 1. Driving Innovation with Open Data and Knowledge Sharing Jeanne Holm Evangelist, Data.gov August 17, 2013
  2. 2. Change is Happening… 2
  3. 3. What Will You Do? 3
  4. 4. People People  Knowledge  Problems The Times They Are A’Changing 4
  5. 5. Generations Share Differently • 1930-50’s era generation – Focus on society – Friendships are forged through adversity • 1960-70’s era generation – Focus on community – Friendships forged through identification with a cause • 1980-90’s era generation – Focus on the individual – Friendships forged through individual goal accomplishment • 2000’s era generation – Focus on common interests – Friendships are created or thrive virtually… 5
  6. 6. Trust and Reciprocity • Trust can be built on • Personal experience • “I know you” • Shared experience • “We both worked on the same project” • Transfer of trust • “We know the same person who trusts us” • Shared values • “We agree to operate by the same rules” 6
  7. 7. The Learning Journey 7
  8. 8. Creating an Opportunity • Knowledge management activities provide the chance to look across an organization, regardless of boundaries, and find opportunities to make a difference… NASA’s Knowledge Management goal Knowledge management is getting the right information to the right people at the right time, and helping people create knowledge and share and act upon information in ways that will measurably improve the performance of an organization and its partners. 8
  9. 9. Why Is KM Critical to NASA? • We are constantly challenged to document and integrate our lessons learned to effectively manage the risk involved in space exploration and human space flight • By its nature, NASA’s employees have specialized knowledge • The workforce in the Agency is aging • Our goal is to share knowledge with each other and with the public 9
  10. 10. The Situation: Critical Knowledge is Locked in Employees’ Heads Content Documents Drawings Reports 20% People Employee knowledge Know-how Skills Experience 80% 63% of employees complain of the difficulty in accessing undocumented knowledge as a major problem 10
  11. 11. KM Critical Success Factors Training, Services, Strategic Tools Supporting Services Culture Knowledge Management Access Methods, Building Blocks, Standards, Service Bases IT Infrastructure Ownership, Sharing and Use, Incentives and Rewards Knowledge Architecture Knowledge Resources, Repositories, Content, Context, Directories, Interoperability 11
  12. 12. Key Areas for NASA’s KM Strategy Sustain NASA’s knowledge across missions and generations Identify and capture the information that exists across the Agency Help people find, organize, and share the knowledge we already have Efficiently manage NASA’s knowledge resources • Increase collaboration and to facilitate knowledge creation and sharing – Develop techniques and tools to enable teams and communities to collaborate across the barriers of time and space 12
  13. 13. 13
  14. 14. Communities for Collaboration 14
  15. 15. Finding NASA Experts 15
  16. 16. Learning Process Occurs Behind All Components: Embed lessons into tools and communities Center Lessons Learned Expertise Locator Interagency/Aerospace Lessons Learned NASA Lessons Learned NASA Community Portals Collaborative Tools Competency Management System Exploration Systems Project Environment Metasearch Feedback Document and Data Repositories Advanced Engineering Tools Training Policies and Procedures Feedback Responsibility Areas NASA Engineering Network—Blue Agency Resources—Green 16
  17. 17. Knowledge Management Roadmap Modeling Expert Knowledge Capturing Knowledge Integrating Distributed Knowledge Sharing Knowledge • Adaptive knowledge infrastructure is in place • Knowledge resources identified and shared appropriately • Timely knowledge gets to the right person to make decisions • Intelligent tools for authoring through archiving • Cohesive knowledge development between NASA, its partners, and customers • Instrument design is semi-automatic based on knowledge repositories • Mission software auto-instantiates based on unique mission parameters • KM principals are part of culture and supported by layered COTS products • Remote data management allows spacecraft to self-command Enables seamless integration of systems throughout the world and with robotic spacecraft Enables sharing of essential knowledge to complete Agency tasks • MarsNet • Mars Exploration Rovers • Space Interferometry Mission 2003 2007 • Knowledge gathered anyplace from hand-held devices using standard formats on interplanetary Internet • Expert systems on spacecraft analyze and upload data • Autonomous agents operate across existing sensor and telemetry products • Industry and academia supply spacecraft parts based on collaborative designs derived from NASA’s knowledge system • Systems model experts’ patterns and behaviors to gather knowledge implicitly • Seamless knowledge exchange with robotic explorers • Planetary explorers contribute to their successor’s design from experience and synthesis • Knowledge systems collaborate with experts for new research Enables real-time capture of tacit knowledge from experts on Earth and in permanent outposts Enables capture of knowledge at the point of origin, human or robotic, without invasive technology • • • • • Interstellar missions • Permanent lunar and Martian colonies Mars robotic outposts Comet Nucleus Sample Return Saturn Ring Observer Terrestrial Planet Finder • Europa Lander/Submersible • Titan Organics: Lander/Aerobot • Neptune Orbiter/Triton Observer 2010 2025
  18. 18. Defining the Competitive Edge • Historically, innovation and breakthrough ideas and technologies occur at the edges and boundaries of networks • Thomas Kuhn’s The Structure of Scientific Revolutions describes such radical innovation as a paradigm shift – Astronomy: Ptolemy to Copernicus – Biology: Creation to Darwinian evolution – Politics: English monarchy to Magna Carta • Where will your innovation occur? 18
  19. 19. 20
  20. 20. 21
  21. 21. 22
  22. 22. 23
  23. 23. 24
  24. 24. 25
  25. 25. 26
  26. 26. 27
  27. 27. Our Modes of Communication Keep Changing • YouTube is now second largest search engine in the world • 1.5 million pieces of content shared daily on Facebook • 250 million visitors each month to YouTube and Facebook • Mobile devices will be world’s primary connection tool to the Internet in 2020 29
  28. 28. Citizens and Businesses Need… • Government to provide more and better information for – Transparency – Economic growth – Education and learning 30
  29. 29. Why Do Agencies Share Data? • Meet regulatory compliance • Better communicate with citizens and stakeholders 31
  30. 30. Why Do Countries Share Data? • Create new economic development • Kickstart innovation 32
  31. 31. Releasing and using open data is about empowering people to make better decisions 33
  32. 32. Open Government Initiative • Transparency promotes accountability • Participation allows people to contribute ideas • Collaboration encourages cooperation within government and with industry 34
  33. 33. Presidential Executive Order 35
  34. 34. Project Open Data • Open source government policy, technical guidance, and software • Citizen contributions to policy, code, and content • http://project-opendata.github.io/ 36
  35. 35. Data.gov • Provides instant access to ~400,000 datasets in easy to use formats • Contributions from 172 agencies, UN, and World Bank • Encourage development of innovative applications • Drive innovation and knowledge use across the globe 37
  36. 36. Stories Around Open Data http://alpha.data.gov 38
  37. 37. Creating the Open Data Community Open Data is an Ecosystem 39
  38. 38. Creating a Data Ecosystem 1. Gather data – from many places and give it freely 2. Connect the community – to collaborate through social media, events, and platforms 3. Provide an infrastructure – built on standards and interoperability 4. Encourage technology developers – to create apps, maps, and visualizations that empower people’s choices 5. Gather more data – and connect more people “A Strategy for American Innovation” published September 2009 40
  39. 39. Open Communities Community Developers Safety ✓ Energy ✓ Health ✓ Law ✓ Education ✓ Ocean ✓ Manufacturing ✓ Business ✓ Ethics ✓ States ✓ Counties ✓ Cities ✓ Agriculture ✓ ✓ + many more… 41
  40. 40. Creating Community • Communities are public-facing spaces that present data, information, and subject matter knowledge about a single topic from many organizations in one place – The topics for communities can be chosen based on priorities from the public, departments based on their mission, or issues of national importance 42
  41. 41. Creating a Shared Vision • These questions help to guide early discussions 1. Vision: What will the community connection and collaboration look like in the future? 2. Leaders: Who will help to lead the community? 3. Participants: Who will participate? 4. Outcome: What are the expected outcomes, metrics, and measurements that will show success? How will this community work to improve the lives of citizens? 5. Functionality: What types of activities will be conducted on the site (forums, blogs, wikis, ranking, rating, challenges, or apps)? 6. Content: What content should be displayed 7. Interactivity: What ways will the community interact with the leaders, with each other, and with the public? 43
  42. 42. Agriculture Drives Innovation and Saves Lives • Food.Data.gov connects farmers with innovators, industry, academia, and governments around the world • Coordinated with the G8 and African leaders Farmers’ Markets iCow 44
  43. 43. Data.gov for the Economy • NOAA’s data helped build weather-related business • When the Department of Defense released satellite data…private industry created affordable GPS devices! • Together these open data services empower $100B data-driven industries 45
  44. 44. Helping Others Through a Disaster 46
  45. 45. Japanese Tsunami, Earthquake, and Radiation Monitoring Data and apps from EPA via Data.gov 47
  46. 46. Hurricane Sandy Early warnings save lives 700,000 downloads of a transportation app using data from Data.gov 48
  47. 47. Crowdsourcing Data 49
  48. 48. USAID Food Security Challenge • Kat Townsend at USAID had a great idea – Develop apps to increase food security – “Crowdsourcing the questions and crowdsourcing the solutions” – Three Ideation Jams  Code-athon and a Data Palooza – 10,000 data entries corrected with 145 volunteers in 16 hours with 85% accuracy – http://idea.usaid.gov/g8 50
  49. 49. 51
  50. 50. http://www.usaid.gov/results-and-data/progress-data/data/dca Map at: http://storymaps.esri.com/stories/usaidcredit/ 52
  51. 51. Creating a MultiBillion Dollar Industry 53
  52. 52. Weather Underground • Severe weather warnings allow people to react appropriately to threats • Internationalization: MeteoAlarm (EUMetNet) • Need shared models and standards • www.wunderground.com 54
  53. 53. Have you ever saved a life? 55
  54. 54. What if you could help save 7,000,000 lives? 56
  55. 55. iTriage 57
  56. 56. Easy to Find Data 58
  57. 57. The Power of Visualizations 59
  58. 58. Powered Through Advanced Technologies • Provides developers tools and raw data formats to develop new capabilities • Partnership with – W3C: eGov Community Group + activities, standards, and recommendations – RPI for research in semantic web and open linked data • Data hosted in the cloud • Open source platform • Builds on ontologies developed in specific areas 60
  59. 59. US Open Government Action Plan • In September 2011, President Obama announced at the UN General Assembly… – Contribute Data.gov as a platform (Government of India and the U.S.) – Foster communities on Data.gov • Health, energy, and law plus new communities in education, research and development, and public safety • In September 2012, President Obama reported these actions delivered 61
  60. 60. Open Government Platform (OGPL) • Open source co-developed by Governments of India, US, and Canada • Data.gov is running on OGPL (as is India, Ghana, and more in development) • Coordinating with open data providers, platforms, W3C, World Bank, CKAN, and open source developers worldwide • Public comments and tracker on Github • Drupal and CKAN operational code available • Email, Github, Facebook, Drupal.org, and Twitter for discussion – https://github.com/opengovtplatform – http://www.opengovplatform.org 62
  61. 61. US Open Data at Cities, Counties, and States 63
  62. 62. A Global Movement Has Begun to Provide Transparency and Democratization of Data Don’t see your site? Update via @usdatagov 64
  63. 63. The Path Ahead • • • • Bring data up and out of government to the public Make data accessible and linked Create communities to understand and apply data Connect and collaborate with small businesses, industry, and academia to drive innovation • Continue to develop OGPL with community development • Share with others to understand global issues We need to securely architect our systems for interoperability and openness from conception. —Digital Government 65
  64. 64. Let’s work together to set the data free! www.Data.Gov @usdatagov 66

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