Giarritano networking - user manual


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Giarritano networking - user manual

  1. 1. Downers Grove Public LibraryComputer Technology Center User Manual
  2. 2. The Downers Grove Library Mission StatementThe Downers Grove Public Library provides collections, services andprograms that meet the community’s desire for information, literature,and entertainment.CTC User Rules Patrons under the age of 14 must have their parent or guardian’s written permission to access the Internet at the Downers Grove Public Library. While the library does not monitor what is viewed on the computer, objectionable material left in the printer or on the monitor could be considered harassment and could result in the loss of Internet privileges at the library. Patrons may not change any of the computer settings or software. Patrons must honor all rules of copyright and intellectual property. Patrons must not knowingly spread computer viruses. First-time users and staff assistance: Library staff can provide assistance to patrons. Please note, however, that the library’s role will be that of guidance, not instruction. The circulating collection of the library contains many computer books that will help first- time users gain familiarity with computer use. Blank disks are available for purchase at the Computer Help Desk. Personal storage devices/Use of the USB port: Personal storage devices such as flash and memory sticks, iPods or MP3 players may be attached to computer equipment using the USB port provided. These devices may be used only for the purpose of using and saving files and not running any executable (EXE) files. Patrons are not permitted to save anything to the computer’s hard drive. Any other devices which require additional software to be installed on the computer’s hard drive, such as digital cameras, are not permitted. Liability: The user is responsible for any damage resulting from misuse of equipment or software. The library reserves the right to limit use when it is deemed appropriate. The library is not responsible for damage to personal disks. Users are asked to report any problems immediately. 2
  3. 3. CTC Troubleshooting/Contact InformationAs you are working on our computers, please feel free to come to theComputer Help Desk for first-level support. Additionally, we havetechnologists walking around that are willing and available to helpprovide assistance.Email us at or call the Computer HelpDesk at (630) 960-1200 to ask any questions or reserve a computer.ProceduresReserve a computer at one of the computer reservation terminals usingour SAM (Smart Activity Manager) program. Enter your library card barcode number and you will be put in a queue for the next availablecomputer. Non-residents are allowed 30 minutes on the computer which can be extended to three hours per day. Residents are allowed 60 minutes on the computer which can be extended to six hours per day.Desktop ComputersThere are 30 mid to upper end public desktop HP Compaq 6000 Procomputers with Intel Core Duo available for patron use. Each computerhas 2GB RAM, 1.4GHz processors and runs Windows XP. They have 17-inch HP 1740 monitors.Each computeris loaded with the following software: Adobe Reader,Audacity 1.3 Beta (Unicode), GIMP 2, Picasa 3, VLC Media Player,Microsoft 2007 Suite (Word, PowerPoint, Excel, Access), MicrosoftPublisher 2007, Microsoft Office Picture Manager and Google Chrome.LaptopsThere are 4 HP laptops available for patron checkout and use within thelibrary on a first-come, first-serve basis. You are guaranteed one hour ofuse and your time may be extended if there are no other patronswaiting for a laptop. The laptops must be returned 15 minutes beforethe library closes. 3
  4. 4. Each laptop is loaded with the following software: Adobe Reader,Audacity 1.3 Beta (Unicode), GIMP 2, Picasa 3, VLC Media Player,Microsoft 2007 Suite (Word, PowerPoint, Excel, Access), MicrosoftPublisher 2007, Microsoft Office Picture Manager and Google Chrome.Downers Grove Public Library patrons who are at least 14 years old cansign out a laptop. You must have a valid photo ID and a valid DownersGrove Public Library card. If you do not have a valid driver’s license, youmay use a state ID or school ID. Staff will retain your ID and library carduntil the laptop is returned.Printing in the CTCThere are 3 black and white LaserJet printers and 1 color printer as wellas a scanner available for patron use. Patrons are allowed to print fivefree black and white pages per day, additional copies are 10 cents each.All color copies are 25 cents per page.A self-service APM (automatic payment machine) is available near theComputer Help Desk for patrons to add money to their accounts to payfor printing and scanning.NetworkOur wireless network is an 802.11g. This IEEE (Institute of Electricaland Electronics Engineers) 802.11g standard is designed as a higher-bandwidth successor to the popular 802.11b, or Wi-Fi standard.The Downers Grove Public Library provides free Wi-Fi access forpatrons and guests.How Do I Use My Laptop on the DGPL WiFi Network?Any laptop equipped with an 802.11a/b/g/n compatible wirelessnetwork card should be able to access the Downers Grove PublicLibrary wireless network for the public. Your operating system shouldbe Windows 98 or Mac OSX or higher. Most network cards willautomatically search for and find the strongest wireless access point 4
  5. 5. and connect you to it as long as your card is set to obtain the IP addressautomatically and to obtain the DNS server address automatically.ClassesThere is a brand new computer lab used exclusively for classes with 12HP Compaq 6000 Pro computers with Intel Core Duo, available forpatron use. Each computer has 2GB RAM, 1.4GHz processors and runsWindows XP. They have 17-inch HP 1740 monitors.The new lab, which opened in January 2012, features a SmartBoard™that can project laptop screens, record instruction and use “electronicmarkers” to facilitate instruction. There is also a black and whiteLaserJet printer. The following is a sample of the classes currentlyoffered by the full-time instructor in this lab: Microsoft Word 2007 Intermediate Introduction to Microsoft PowerPoint 2007 Google Docs Searching the Internet Facebook basicsGuide to Software Adobe Reader:The global standard for reliably viewing, reading, interacting with and sharing PDF documents. Audacity*: Audacity is free, open source software for recording and editing sounds. GIMP*: GIMP is an acronym for GNU Image Manipulation Program. It is a free program for photo retouching or creating an image. Google Chrome*: Google Chrome is web browsing software that allows you to search from the address bar and view the most popular sites in your browser screen. Microsoft 2007 Suite (Word, PowerPoint, Access, Excel): This is a Windows version of the Microsoft Office System, Microsoft’s productivity suite for document, presentation, database and spreadsheet creation. 5
  6. 6. Microsoft Office Picture Manager: Microsoft Office Picture Manager has the ability to crop, resize, and convert images between various formats with high picture quality due to being able to select compression levels. Microsoft Publisher 2007: An entry-level desktop publishing application from Microsoft, differing from Microsoft Word in that the emphasis is placed on page layout and design rather than text composition and proofing. Picasa: An image organizer and image viewer for organizing and editing digital photos, plus an integrated photo-sharingwebsite VLC Media Player: VLC is a free and open source cross-platform multimedia player and framework that plays most multimedia files as well as DVD, Audio CD, VCD, and various streaming protocols.*Audacity, GIMP and Google Chrome are new additions to thelibrary’s software selection. To gain a better understanding ofthese tools, please reference the following additional resources:AudacityThe Book of Audacity: Record, Edit, Mix and Master with the Free AudioEditor, Carla Schroder, 2011 [005.369 Sch] Bible, Jason Van Gumster, 2010 [006.686 Van] 6
  7. 7. Google ChromeThe Complete Idiot’s Guide to Google Chrome and Chrome OS, PaulMcFedries, 2010 [004.678 Mac]Google for Seniors: Get Acquainted with Free Google Applications, 2010 [004.678 Goo] of TermsApplication - The term application is a shorter form of applicationprogram. An application program is a program designed to perform aspecific function directly for the user or, in some cases, for anotherapplication program. Examples of applications include word processors,database programs, Web browsers, development tools, drawing, paint,image editing programs, and communication programs.Bookmark - A bookmark is a saved link to a Web page that has beenadded to a list of saved links. When you are looking at a particular Website or home page and want to be able to quickly get back to it later, youcan create a bookmark for it.Cloud Computing – Sharing resources rather than having your ownservers to do it.Cookie – A message your web browser uses to identify you andremember information for each time the browser goes back to accessthe server that gave it the cookie/message.Ethernet - Ethernet is the most widely installed local area network(LAN) technology.Hashtag - A hashtag is a tag used to categorize posts on Twitter(tweets) according to topics. To add a hashtag to a tweet, you justpreface the relevant term with the hash symbol (#).HTML – Hyper Text Markup Language – Uses markup tags to describeweb pages. 7
  8. 8. Open Source - Open source refers to any program whose source code ismade available for use or modification as users or other developers seefit. Open source software is usually developed as a public collaborationand made freely available.Operating System - An operating system (sometimes abbreviated as"OS") is the program that, after being initially loaded into the computerby a boot program, manages all the other programs in a computer. Theother programs are called applications or application programs. Theapplication programs make use of the operating system by makingrequests for services through a defined application program interface(API). In addition, users can interact directly with the operating systemthrough a user interface such as a command language or a graphicaluser interface (GUI).RAM- RAM stands for Random Access Memory.When you turn off thepower to the computer, everything in RAM "disappears."Software - Software is a general term for the various kinds of programsused to operate computers and related devices. (The term hardwaredescribes the physical aspects of computers and related devices.)URL – Uniform Resource Locator – The address of a file on the Internet.Think – http://USB drive - Also known as a flash drive or keychain drive, a plug-and-play portable storage device that uses flash memory and is lightweightenough to attach to a key chain. A USB drive can be used in place of afloppy disk, Zip drive disk, or CD. When the user plugs the device intothe USB port, the computers operating system recognizes the device asa removable drive and assigns it a drive letter.Wi-Fi - (short for "wireless fidelity") Is a term for certain types ofwireless local area network (WLAN) that use specifications in the802.11 family.Wiki – A website that allows a lot of people to add to the content forcollaboration. 8
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