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IEEE Std 830-1998 Characteristics of
a good SRS

1.   Correct             6. Verifiable
2.   Unambiguous         7. Modifiable
3.   Complete            8. Traceable
4.   Consistent
5.   Ranked for
     importance and/or
     stability
IEEE Std 830-1998: Parts of an
SRS
  • Introduction
    – Purpose
       • purpose of SRS
       • intended audience for SRS
    – Scope
       • identify software to be produced by name
       • explain what software will (not) do
       • describe application of software (benefits,
         objectives)
IEEE Std 830-1998: Parts of an
SRS
   • Introduction (continued)
     – Definitions/acronyms/abbreviations
     – References
        • list documents referenced by name and source
     – Overview
        • brief description of rest of SRS
        • organization of SRS
IEEE Std 830-1998: Parts of an
SRS
• Overall description
  – Product perspective (related products?)
     • block diagram
     • constraints
        – system interfaces
            » identify functionality that fulfills each system requirement
        – user interfaces
        – hardware interfaces
        – software interfaces
            » how software interacts with supporting software (purpose,
              message content and format)
            » required versions
IEEE Std 830-1998: Parts of an
SRS
• Overall description (continued)
  – Product perspective
     • constraints
        – communications interfaces
             » network protocols
        – memory
             » requirements/limits on primary and secondary memory
        – operations
             » modes of operation
             » interactive vs. unattended operation
             » backup & recovery
        – site adaptation requirement
IEEE Std 830-1998: Parts of an
 SRS
• Overall description (continued)
  – Product functions
     • summary of major functions sw will perform
  – Intended user characteristics
     • educational level
     • experience
     • technical expertise
IEEE Std 830-1998: Parts of an
SRS
• Overall description (continued)
  – Constraints (limitations of developer options)
     •   regulatory policies
     •   hardware limitations (e.g. signal timing requirements)
     •   interfaces to other applications
     •   parallel operation
     •   audit functions
     •   control functions
     •   higher-order language requirements
     •   reliability requirements
     •   criticality of the application
     •   safety and security considertations
IEEE Std 830-1998: Parts of an
  SRS
• Overall description (continued)
  – Assumptions and dependencies
     • e.g. specific OS available on HW
  – Apportioning of requirements
     • requirements that may be delayed to future versions
IEEE Std 830-1998: Parts of an
 SRS
• Specific requirements
  –   External interfaces
  –   Functions
  –   Performance requirements
  –   Logical database requirements
  –   Design constraints
       • Standards compliance
IEEE Std 830-1998: Parts of an
    SRS
• Specific requirements (continued)
  – Software system attributes
     •   Reliability
     •   Availability
     •   Security
     •   Maintainability
     •   Portability
IEEE Std 830-1998: Parts of an
    SRS
• Specific requirements (continued)
  – Organizing the specific requirements
     •   System mode
     •   User class
     •   Objects
     •   Feature
     •   Stimulus
     •   Response
     •   Functional hierarchy
  – Additional comments
IEEE Std 830-1998: Parts of an
    SRS
• Supporting Information
  – Table of contents
  – Index
  – Appendixes
Feasibility Study
Feasibility Study

• A feasibility study is a study made before
  committing to a project.
• A feasibility study leads to a decision:
•     go ahead
•     do not go ahead
•     think again
• In production projects, the feasibility study often
  leads to a budget request.
• A feasibility study may be in the form of a proposal.
Contents of Feasibility Study
 Client: Who is this project for?
 Scope: What are the boundaries of the project?
 Benefits: What are the benefits? Can they be quantified?
 Technical: Is the project possible. Is there at least one
 technical way to carry out the project?
 Resources: What are the estimates of staff, time,
 equipment, etc?
 Alternatives:   What are the options if the project is not
 begun?
Feasibility Report

A written document
• For a general audience: client, financial management,
  technical management, etc.
•   Short enough that everybody reads it.
•   Long enough that no important topics are skipped.
•   Details are often included in supporting documents.
It should be a well written, well presented document.
Types of Feasibility

•   Economic feasibility
•   Technical feasibility
•   Operational feasibility
•   Schedule feasibility
•   Legal and contractual feasibility
•   Political feasibility
Economic Feasibility

• Cost-benefit analysis – identify all the financial
  benefits and costs associated with a project
  – Tangible vs. intangible benefits
  – Tangible vs. intangible costs
  – One-time vs. recurring costs
Technical Feasibility

• Assessing the organization’s ability to construct
  the proposed system
• Takes into account various project risk factors
Other Feasibility Concerns
• Operational
  – Will the system achieve the objectives of the project?
• Schedule
  – Can the project be accomplished in a reasonable time
    frame?
  – Project management critical path scheduling can help
    answer this concern.
• Legal/Contractual
  – Are there regulations or legal obligations that affect the
    success of the project?
• Political
  – Will the project have user and management support?
  – Will there be resistance?
SOFTWARE PROJECT
MANAGEMENT
What are the Software Project
management issues….
Software Project management


• Software Project Management includes
  – Planning
  – Organizing
  – Monitoring
  – & Controlling Software Projects.
Issues to be handled under SPM
Issues to be handled under SPM

 – People,
 – Process,
 – And Problem
 – Software metrics
 – Software project
 – Software process
 – Software team
 – Risk
Issues to be handled under
SPM
• How must the
  – people,
  – process,
  – and problem
   be managed during a software project?
• What are software metrics and how can they
  be used to manage a software project and
  the software process?
Issues to be handled under
SPM
• How does a software team generate reliable
  estimates of effort, cost, and project duration?
• What techniques can be used to formally assess
  the risks that can have an impact on project
  success?
Issues to be handled under SPM

  • How does a software project manager select the
    set of software engineering work tasks?
  • How is a project schedule created?
  • How is quality defined so that it can be
    controlled?
  • What is software quality assurance?
  • Why are formal technical reviews so important?
  • How is change managed during the
    development of computer software and after
    delivery to the customer?
Who does Software Project
Management
Who does Software Project Management

 • Everyone “manages” to some extent, but the
   scope of management activities varies with the
   person doing it.
 • A software engineer manages his day-to-day
   activities, planning, monitoring, and controlling
   technical tasks.
 • Project managers plan, monitor, and control the
   work of a team of software engineers.
 • Senior managers coordinate the interface
   between the business and the software
   professionals
Why Software Project
Management is important
Why Software Project Management is
important
• Building computer software is a
  complex undertaking, particularly if it
  involves many people working over a
  relatively long time.
The 4 P’s
The 4 P’s
• People — the most important element of a
  successful project
• Product — the software to be built
• Process — the set of framework activities
  and software engineering tasks to get the
  job done
• Project — all work required to make the
  product a reality


                           34
The People

 • The “people factor” is so important that the
   Software Engineering Institute has developed
   a people management capability maturity
   model (PM-CMM), “to enhance the readiness
   of software organizations to undertake
   increasingly complex applications by helping
   to attract, grow, motivate, deploy, and retain
   the talent needed to improve their software
   development capability”
People management capability
maturity model (PM-CMM)
• The people management maturity model
  defines the following key practice areas for
  software people: recruiting, selection,
  performance       management,       training,
  compensation,       career    development,
  organization and work design, and
  team/culture development.
The Product

• Before a project can be planned, product
  objectives and scope should be established.
• Alternative solutions should be considered, and
  technical and management constraints should
  be identified.
• Without this information, it is impossible to
  define reasonable (and accurate) estimates of
  the cost, an effective assessment of risk, a
  realistic breakdown of project tasks, or a
  manageable project schedule that provides a
  meaningful indication of progress.
The Process

• A software process provides the framework
  from which a comprehensive plan for software
  development can be established. A number
  of different task sets—tasks, milestones,
  work products, and quality assurance
  points—enable the framework activities to
  be adapted to the characteristics of the
  software project and the requirements of
  the project team.
The Project

• In 1998, industry data indicated that 26 percent of
  software projects failed outright and 46 percent
  experienced cost and schedule overruns.
• In order to avoid project failure, a software project
  manager and the software engineers who build the
  product must avoid a set of common warning signs,
  understand the critical success factors that lead to good
  project management, and develop a commonsense
  approach for planning, monitoring and controlling the
  project.
Who are the Stakeholders in
SPM
Who are the Stakeholders in SPM

• Senior managers who define the business issues
  that often have significant influence on the project.
• Project (technical) managers who must plan,
  motivate, organize, and control the practitioners
  who do software work.
• Practitioners who deliver the technical skills that
  are necessary to engineer a product or application.
• Customers who specify the requirements for the
  software to be engineered and other stakeholders
  who have a peripheral interest in the outcome.
• End-users who interact with the software once it is
                                    41
  released for production use.
What is MOI model of leadership
What is MOI model of leadership

• Motivation. The ability to encourage (by
  “push or pull”) technical people to produce to
  their best ability.
• Organization. The ability to mold existing
  processes (or invent new ones) that will
  enable the initial concept to be translated into
  a final product.
• Ideas or innovation. The ability to encourage
  people to create and feel creative even when
  they must work within bounds established for
  a particular software product or application.
Types of Software Team
Types of Software Team

• Mantei [MAN81] suggests three generic team
  organizations:
• Democratic        decentralized (DD).    This
  software engineering team has no permanent
  leader. Rather, "task coordinators are
  appointed for short durations and then
  replaced by others who may coordinate
  different tasks.“
• Communication within the team is horizontal.
Types of Software Team

• Controlled decentralized (CD). This software
  engineering team has a defined leader who
  coordinates specific tasks and secondary
  leaders that have responsibility for subtasks.
  – Problem solving remains a group activity, but
    implementation of solutions is partitioned among
    subgroups by the team leader.
  – Communication among subgroups and individuals
    is horizontal. Vertical communication along the
    control hierarchy also occurs.
Types of Software Team

• Controlled Centralized (CC). Top-level
  problem     solving  and   internal  team
  coordination are managed by a team leader.
  Communication between the leader and team
  members is vertical.
What are the Project coordination
techniques
 • Formal, impersonal approaches include software
   engineering documents and deliverables (including
   source code), technical memos, project milestones,
   schedules, and project control tools, change
   requests and related documentation, error tracking
   reports, and repository data.
 • Formal, interpersonal procedures focus on
   quality assurance activities applied to software
   engineering work products. These include status
   review meetings and design and code inspections.
What are the Project coordination
techniques
 • Informal, interpersonal procedures include group
   meetings for information dissemination and problem
   solving sessions for development staff.
 • Electronic       communication         encompasses
   electronic mail, electronic bulletin boards, and by
   extension, video-based conferencing systems.
 • Interpersonal networking includes informal
   discussions with team members and those outside
   the project who may have experience or insight that
   can assist team members.
Motivation behind the selection
of Software Teams
Motivation behind the selection of
Software Teams
• The difficulty of the problem to be solved
• The size of the resultant program(s) in lines of code or
  function points
• The time that the team will stay together (team lifetime)
• The degree to which the problem can be modularized
• The required quality and reliability of the system to be built
• The rigidity of the delivery date
• The degree of sociability (communication) required for the
  project


                                          51
What is the Product Scope….
What is the Product Scope….

• Scope
     • Context. How does the software to be built fit into a
       larger system, product, or business context and what
       constraints are imposed as a result of the context?
     • Information objectives. What customer-visible data
       objects are produced as output from the software?
       What data objects are required for input?
     • Function and performance. What function does the
       software perform to transform input data into output?
       Are any special performance characteristics to be
       addressed?
• Software project scope must be unambiguous
  and understandable at the management and
                              53
  technical levels.
What is Problem Decomposition

• Sometimes called partitioning or problem
  elaboration
• Once scope is defined …
  – It is decomposed into constituent functions
  – It is decomposed into user-visible data objects
  or
  – It is decomposed into a set of problem classes
• Decomposition process continues until all
  functions or problem classes have been defined

                                    54
When the Project get into trouble….
The Project get into trouble
when …
• Software people don’t understand their customer’s
  needs.
• The product scope is poorly defined.
• Changes are managed poorly.
• The chosen technology changes.
• Business needs change [or are ill-defined].
• Deadlines are unrealistic.
• Users are resistant.
• Sponsorship is lost [or was never properly obtained].
• The project team lacks people with appropriate skills.
• Managers [and practitioners] avoid best practices and
                                     56
  lessons learned.
THE W5HH PRINCIPLE: A way
of analysis
THE W5HH PRINCIPLE: A way of
analysis
It includes a series of questions that lead to a
   definition of key project characteristics and the
   resultant project plan:
• Why is the system being developed?
• What will be done?
• When will it be accomplished?
• Who is responsible?
• Where are they organizationally located?
• How will the job be done technically and
   managerially?
• How much of each resource (e.g., people, software,
                                    58
   tools, database) will be needed?
Why SPM is different...

 • The product is intangible.
 • The product is uniquely flexible.
 • Software engineering is not recognized as an
   engineering discipline with the sound status as

   mechanical, electrical engineering, etc.
 • The software development process is not
   standardised.
 • Many software projects are ‘never-to -be-
   repeated' projects
Types of project plan
Types of project plan

Plan                      Description
Quality plan              Describes the quality        procedures and
                          standards that will be used in a project.
Validation plan           Describes the approach, resources and
                          schedule used for system validation.
Configuration             Describes the configuration management
management plan           procedures and structures to be used.
Maintenance plan          Predicts the maintenance requirements of
                          the system, maintenance costs and         effort
                          required.
Staff development plan.   Describes how the skills and experience of
                          the project team        members will be
                          developed.
Project plan structure

•   Introduction
•   Project organisation
•   Risk analysis
•   Hardware and software resource requirements
•   Work breakdown
•   Project schedule
•   Monitoring and reporting mechanisms
Activity organization
Activity organization

• Activities in a project should be organised to
  produce tangible outputs for management to
  judge progress
• Milestones are the end-point of a process
  activity
• Deliverables are project results delivered to
  customers
• The waterfall process allows for the
  straightforward     definition  of    progress
  milestones
Milestones in the SE process
Milestones in the SE process


                              ACTIVITIES

Feasibility   Requir ements    Prototype      Design        Requir ements
  study         analysis      development      study        specification



Feasibility   Requir ements   Evaluation    Architectural   Requir ements
  report       definition       report        design        specification


                              MILESTONES
Project scheduling
Project scheduling

• Split project into tasks and estimate time and
  resources required to complete each task
• Organize tasks concurrently to make optimal
  use of workforce
• Minimize task dependencies to avoid delays
  caused by one task waiting for another to
  complete
• Dependent on project managers intuition and
  experience
The project scheduling process




  Identify     Identify activity   Estimate resources   Allocate people   Create project
 activities      dependencies         for activities      to activities      charts


  Software                                                                Activity charts
requirements                                                              and bar charts
Common Scheduling problems:
Scheduling problems; why it
occurs.
• Estimating the difficulty of problems and
  hence the cost of developing a solution is hard
• Productivity is not proportional to the number
  of people working on a task
• Adding people to a late project makes it later
  because of communication overheads
• The unexpected always happens. Always
  allow contingency in planning
Bar charts and activity networks

• Graphical notations used to illustrate the
  project schedule
• Show project breakdown into tasks.
  – Tasks should not be too small.
  – They should take about a week or two
• Activity charts show task dependencies and
  the critical path
• Bar charts show schedule against calendar
  time
Task durations and dependencies

 Task    Duration (days)   Dependencies
  T1            8
  T2           15
  T3           15            T1 (M1)
  T4           10
  T5           10          T2, T4 (M2)
  T6            5          T1, T2 (M3)
  T7           20           T1 (M1)
  T8           25           T4 (M5)
  T9           15          T3, T6 (M4)
 T10           15          T5, T7 (M7)
 T11            7           T9 (M6)
 T12           10           T11 (M8)
Activity network
                               14/7/99        15 days
                                                                     15 days
                                 M1             T3
            8 days                                                     T9
              T1                              5 days       4/8/99                 25/8/99
                             25/7/99
                                                T6          M4                     M6
 4/7/99                        M3
   start                                      20 days                                        7 days
               15 days
                                         T7                                             T11
                   T2

                             25/7/99          10 days      11/8/99                             5/9/99
  10 days
                                M2                          M7                               M8
    T4                                          T5                      15 days
                                                                            T10      10 days
                     18/7/99
                                                                                              T12
                        M5
                                                 25 days
                                                     T8                                     Finish
                                                                               19/9/99
Activity timeline
   4/7       11/7    18/7     25/7   1/8   8/8   15/8   22/8   29/8   5/9   12/9   19/9
         Start
  T4
  T1
  T2
             M1
                 T7
                 T3
                  M5
                    T8
                         M3
                         M2
                          T6
                          T5
                                           M4
                                      T9
                                           M7
                                           T10
                                                               M6
                                                        T11
                                                                       M8
                                                           T12
                                                                                     Finish
Staff allocation

       4/7   11/7    18/7     25/   1/8    8/8    15/8 22/8   29/8   5/9     12/9   19/9

Fred    T4
                         T8                                   T11
                                                                       T12
Jane    T1
                    T3
                                          T9
Anne T2
                               T6                T10

Jim                 T7

Mary                           T5
Risk management

Risk management is concerned with identifying
 risks and drawing up plans to minimise their
 effect on a project.
A risk is a probability that some adverse
 circumstance will occur.
   Project risks affect schedule or resources
   Product risks affect the quality or performance of the
    software being developed
   Business risks affect the organisation developing or
    procuring the software
Software risks
 Risk                      Risk type     Description
 Staff turnover            Project       Experienced staff will leave the
                                         project before it is finished.
 Management change         Project       There will be a change of
                                         organisational management with
                                         different priorities.
 Hardware unavailability   Project       Hardware which is essential for the
                                         project will not be delivered on
                                         schedule.
 Requirements change       Project and   There will be a larger number of
                           product       changes to the requirements than
                                         anticipated.
 Specification delays      Project and   Specifications of essential interfaces
                           product       are not available on schedule
 Size underestimate        Project and   The size of the system has been
                           product       underestimated.
 CASE tool under-          Product       CASE tools which support the
 performance                             project do not perform as anticipated
 Technology change         Business      The underlying technology on which
                                         the system is built is superseded by
                                         new technology.
 Product competition       Business      A competitive product is marketed
                                         before the system is completed.
The Risk Management Process

• Risk identification
  – Identify project, product and business risks
• Risk analysis
  – Assess the likelihood and consequences of these
    risks
• Risk planning
  – Draw up plans to avoid or minimise the effects of
    the risk
• Risk monitoring
  – Monitor the risks throughout the project
The risk management process



     Risk           Risk analysis      Risk planning       Risk
 identification                                          monitoring



List of potential                       Risk avoidance      Risk
                    Prioritised risk   and contingency
      risks               list                           assessment
                                             plans
Risk identification

•   Technology risks
•   People risks
•   Organisational risks
•   Requirements risks
•   Estimation risks
Risks and risk types
Risk type        Possible risks
Technology       The database used in the system cannot process as many
                 transactions per second as expected.
                 Software components which should be reused contain defects
                 which limit their functionality.
People           It is impossible to recruit staff with the skills required.
                 Key staff are ill and unavailable at critical times.
                 Required training for staff is not available.
Organisational   The organisation is restructured so that different management
                 are responsible for the project.
                 Organisational financial problems force reductions in the project
                 budget.
Tools            The code generated by CASE tools is inefficient.
                 CASE tools cannot be integrated.
Requirements     Changes to requirements which require major design rework are
                 proposed.
                 Customers fail to understand the impact of requirements
                 changes.
Estimation       The time required to develop the software is underestimated.
                 The rate of defect repair is underestimated.
                 The size of the software is underestimated.
Risk analysis
• Assess probability and seriousness of each risk
• Probability may be
  –   very low
  –   low
  –   moderate
  –   high or very high
• Risk effects might be
  –   catastrophic
  –   serious
  –   Tolerable
  –   insignificant
Risk analysis
    Risk                                                  Probability Effects
    Organisational financial problems force reductions    Low         Catastrophic
    in the project budget.
    It is impossible to recruit staff with the skills     High        Catastrophic
    required for the project.
    Key staff are ill at critical times in the project.   Moderate    Serious
    Software components which should be reused            Moderate    Serious
    contain defects which limit their functionality.
    Changes to requirements which require major           Moderate    Serious
    design rework are proposed.
    The organisation is restructured so that different    High        Serious
    management are responsible for the project.
    The database used in the system cannot process as     Moderate    Serious
    many transactions per second as expected.
    The time required to develop the software is          High        Serious
    underestimated.
    CASE tools cannot be integrated.                      High        Tolerable
    Customers fail to understand the impact of            Moderate    Tolerable
    requirements changes.
    Required training for staff is not available.         Moderate    Tolerable
    The rate of defect repair is underestimated.          Moderate    Tolerable
    The size of the software is underestimated.           High        Tolerable
    The code generated by CASE tools is inefficient.      Moderate    Insignificant
Risk planning

Consider each risk and develop a strategy to
 manage that risk
Avoidance strategies
   The probability that the risk will arise is reduced
Minimisation strategies
   The impact of the risk on the project or product will
    be reduced
Contingency plans
   If the risk arises, contingency plans are plans to
    deal with that risk
Risk management strategies

  Risk                 Strategy
  Organisational       Prepare a briefing document for senior management showing
  financial problems   how the project is making a very important contribution to the
                       goals of the business.
  Recruitment          Alert customer of potential difficulties and the possibility of
  problems             delays, investigate buying-in components.
  Staff illness        Reorganise team so that there is more overlap of work and
                       people therefore understand each other’s jobs.
  Defective            Replace potentially defective components with bought-in
  components           components of known reliability.
  Requirements         Derive traceability information to assess requirements change
  changes              impact, maximise information hiding in the design.
  Organisational       Prepare a briefing document for senior management showing
  restructuring        how the project is making a very important contribution to the
                       goals of the business.
  Database             Investigate the possibilit y of buying a higher-performance
  performance          database.
  Underestimated       Investigate buying in components, investigate use of a program
  development time     generator.
Risk monitoring

• Assess each identified risks regularly to
  decide whether or not it is becoming less or
  more probable
• Also assess whether the effects of the risk
  have changed
• Each key risk should be discussed at
  management progress meetings
Risk factors
Risk type        Potential indicators
Technology       Late delivery of hardware or support software, many
                 reported technology problems
People           Poor staff morale, poor relationships amongst team
                 member, job availability
Organisational   organisational gossip, lack of action by senior
                 management
Tools            reluctance by team members to use tools, complaints
                 about CASE tools, demands for higher-powered
                 workstations
Requirements     many requirements change requests, customer
                 complaints
Estimation       failure to meet agreed schedule, failure to clear
                 reported defects
Key points

 Good project management is essential for project
  success.
 The intangible nature of software causes
  problems for management.
 Managers have diverse roles but their most
  significant activities are planning, estimating and
  scheduling.
 Planning and estimating are iterative processes
  which continue throughout the course of a
  project.
Key points

• A project milestone is a predictable state
  where
  some formal report of progress is presented to
  management.
• Risks may be project risks, product risks or
  business risks
• Risk management is concerned with
  identifying risks which may affect the project
  and planning to ensure that these risks do not
  develop into major threats

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Se lect11 btech

  • 1. IEEE Std 830-1998 Characteristics of a good SRS 1. Correct 6. Verifiable 2. Unambiguous 7. Modifiable 3. Complete 8. Traceable 4. Consistent 5. Ranked for importance and/or stability
  • 2. IEEE Std 830-1998: Parts of an SRS • Introduction – Purpose • purpose of SRS • intended audience for SRS – Scope • identify software to be produced by name • explain what software will (not) do • describe application of software (benefits, objectives)
  • 3. IEEE Std 830-1998: Parts of an SRS • Introduction (continued) – Definitions/acronyms/abbreviations – References • list documents referenced by name and source – Overview • brief description of rest of SRS • organization of SRS
  • 4. IEEE Std 830-1998: Parts of an SRS • Overall description – Product perspective (related products?) • block diagram • constraints – system interfaces » identify functionality that fulfills each system requirement – user interfaces – hardware interfaces – software interfaces » how software interacts with supporting software (purpose, message content and format) » required versions
  • 5. IEEE Std 830-1998: Parts of an SRS • Overall description (continued) – Product perspective • constraints – communications interfaces » network protocols – memory » requirements/limits on primary and secondary memory – operations » modes of operation » interactive vs. unattended operation » backup & recovery – site adaptation requirement
  • 6. IEEE Std 830-1998: Parts of an SRS • Overall description (continued) – Product functions • summary of major functions sw will perform – Intended user characteristics • educational level • experience • technical expertise
  • 7. IEEE Std 830-1998: Parts of an SRS • Overall description (continued) – Constraints (limitations of developer options) • regulatory policies • hardware limitations (e.g. signal timing requirements) • interfaces to other applications • parallel operation • audit functions • control functions • higher-order language requirements • reliability requirements • criticality of the application • safety and security considertations
  • 8. IEEE Std 830-1998: Parts of an SRS • Overall description (continued) – Assumptions and dependencies • e.g. specific OS available on HW – Apportioning of requirements • requirements that may be delayed to future versions
  • 9. IEEE Std 830-1998: Parts of an SRS • Specific requirements – External interfaces – Functions – Performance requirements – Logical database requirements – Design constraints • Standards compliance
  • 10. IEEE Std 830-1998: Parts of an SRS • Specific requirements (continued) – Software system attributes • Reliability • Availability • Security • Maintainability • Portability
  • 11. IEEE Std 830-1998: Parts of an SRS • Specific requirements (continued) – Organizing the specific requirements • System mode • User class • Objects • Feature • Stimulus • Response • Functional hierarchy – Additional comments
  • 12. IEEE Std 830-1998: Parts of an SRS • Supporting Information – Table of contents – Index – Appendixes
  • 14. Feasibility Study • A feasibility study is a study made before committing to a project. • A feasibility study leads to a decision: • go ahead • do not go ahead • think again • In production projects, the feasibility study often leads to a budget request. • A feasibility study may be in the form of a proposal.
  • 15. Contents of Feasibility Study Client: Who is this project for? Scope: What are the boundaries of the project? Benefits: What are the benefits? Can they be quantified? Technical: Is the project possible. Is there at least one technical way to carry out the project? Resources: What are the estimates of staff, time, equipment, etc? Alternatives: What are the options if the project is not begun?
  • 16. Feasibility Report A written document • For a general audience: client, financial management, technical management, etc. • Short enough that everybody reads it. • Long enough that no important topics are skipped. • Details are often included in supporting documents. It should be a well written, well presented document.
  • 17. Types of Feasibility • Economic feasibility • Technical feasibility • Operational feasibility • Schedule feasibility • Legal and contractual feasibility • Political feasibility
  • 18. Economic Feasibility • Cost-benefit analysis – identify all the financial benefits and costs associated with a project – Tangible vs. intangible benefits – Tangible vs. intangible costs – One-time vs. recurring costs
  • 19. Technical Feasibility • Assessing the organization’s ability to construct the proposed system • Takes into account various project risk factors
  • 20. Other Feasibility Concerns • Operational – Will the system achieve the objectives of the project? • Schedule – Can the project be accomplished in a reasonable time frame? – Project management critical path scheduling can help answer this concern. • Legal/Contractual – Are there regulations or legal obligations that affect the success of the project? • Political – Will the project have user and management support? – Will there be resistance?
  • 22. What are the Software Project management issues….
  • 23. Software Project management • Software Project Management includes – Planning – Organizing – Monitoring – & Controlling Software Projects.
  • 24. Issues to be handled under SPM
  • 25. Issues to be handled under SPM – People, – Process, – And Problem – Software metrics – Software project – Software process – Software team – Risk
  • 26. Issues to be handled under SPM • How must the – people, – process, – and problem be managed during a software project? • What are software metrics and how can they be used to manage a software project and the software process?
  • 27. Issues to be handled under SPM • How does a software team generate reliable estimates of effort, cost, and project duration? • What techniques can be used to formally assess the risks that can have an impact on project success?
  • 28. Issues to be handled under SPM • How does a software project manager select the set of software engineering work tasks? • How is a project schedule created? • How is quality defined so that it can be controlled? • What is software quality assurance? • Why are formal technical reviews so important? • How is change managed during the development of computer software and after delivery to the customer?
  • 29. Who does Software Project Management
  • 30. Who does Software Project Management • Everyone “manages” to some extent, but the scope of management activities varies with the person doing it. • A software engineer manages his day-to-day activities, planning, monitoring, and controlling technical tasks. • Project managers plan, monitor, and control the work of a team of software engineers. • Senior managers coordinate the interface between the business and the software professionals
  • 32. Why Software Project Management is important • Building computer software is a complex undertaking, particularly if it involves many people working over a relatively long time.
  • 34. The 4 P’s • People — the most important element of a successful project • Product — the software to be built • Process — the set of framework activities and software engineering tasks to get the job done • Project — all work required to make the product a reality 34
  • 35. The People • The “people factor” is so important that the Software Engineering Institute has developed a people management capability maturity model (PM-CMM), “to enhance the readiness of software organizations to undertake increasingly complex applications by helping to attract, grow, motivate, deploy, and retain the talent needed to improve their software development capability”
  • 36. People management capability maturity model (PM-CMM) • The people management maturity model defines the following key practice areas for software people: recruiting, selection, performance management, training, compensation, career development, organization and work design, and team/culture development.
  • 37. The Product • Before a project can be planned, product objectives and scope should be established. • Alternative solutions should be considered, and technical and management constraints should be identified. • Without this information, it is impossible to define reasonable (and accurate) estimates of the cost, an effective assessment of risk, a realistic breakdown of project tasks, or a manageable project schedule that provides a meaningful indication of progress.
  • 38. The Process • A software process provides the framework from which a comprehensive plan for software development can be established. A number of different task sets—tasks, milestones, work products, and quality assurance points—enable the framework activities to be adapted to the characteristics of the software project and the requirements of the project team.
  • 39. The Project • In 1998, industry data indicated that 26 percent of software projects failed outright and 46 percent experienced cost and schedule overruns. • In order to avoid project failure, a software project manager and the software engineers who build the product must avoid a set of common warning signs, understand the critical success factors that lead to good project management, and develop a commonsense approach for planning, monitoring and controlling the project.
  • 40. Who are the Stakeholders in SPM
  • 41. Who are the Stakeholders in SPM • Senior managers who define the business issues that often have significant influence on the project. • Project (technical) managers who must plan, motivate, organize, and control the practitioners who do software work. • Practitioners who deliver the technical skills that are necessary to engineer a product or application. • Customers who specify the requirements for the software to be engineered and other stakeholders who have a peripheral interest in the outcome. • End-users who interact with the software once it is 41 released for production use.
  • 42. What is MOI model of leadership
  • 43. What is MOI model of leadership • Motivation. The ability to encourage (by “push or pull”) technical people to produce to their best ability. • Organization. The ability to mold existing processes (or invent new ones) that will enable the initial concept to be translated into a final product. • Ideas or innovation. The ability to encourage people to create and feel creative even when they must work within bounds established for a particular software product or application.
  • 45. Types of Software Team • Mantei [MAN81] suggests three generic team organizations: • Democratic decentralized (DD). This software engineering team has no permanent leader. Rather, "task coordinators are appointed for short durations and then replaced by others who may coordinate different tasks.“ • Communication within the team is horizontal.
  • 46. Types of Software Team • Controlled decentralized (CD). This software engineering team has a defined leader who coordinates specific tasks and secondary leaders that have responsibility for subtasks. – Problem solving remains a group activity, but implementation of solutions is partitioned among subgroups by the team leader. – Communication among subgroups and individuals is horizontal. Vertical communication along the control hierarchy also occurs.
  • 47. Types of Software Team • Controlled Centralized (CC). Top-level problem solving and internal team coordination are managed by a team leader. Communication between the leader and team members is vertical.
  • 48. What are the Project coordination techniques • Formal, impersonal approaches include software engineering documents and deliverables (including source code), technical memos, project milestones, schedules, and project control tools, change requests and related documentation, error tracking reports, and repository data. • Formal, interpersonal procedures focus on quality assurance activities applied to software engineering work products. These include status review meetings and design and code inspections.
  • 49. What are the Project coordination techniques • Informal, interpersonal procedures include group meetings for information dissemination and problem solving sessions for development staff. • Electronic communication encompasses electronic mail, electronic bulletin boards, and by extension, video-based conferencing systems. • Interpersonal networking includes informal discussions with team members and those outside the project who may have experience or insight that can assist team members.
  • 50. Motivation behind the selection of Software Teams
  • 51. Motivation behind the selection of Software Teams • The difficulty of the problem to be solved • The size of the resultant program(s) in lines of code or function points • The time that the team will stay together (team lifetime) • The degree to which the problem can be modularized • The required quality and reliability of the system to be built • The rigidity of the delivery date • The degree of sociability (communication) required for the project 51
  • 52. What is the Product Scope….
  • 53. What is the Product Scope…. • Scope • Context. How does the software to be built fit into a larger system, product, or business context and what constraints are imposed as a result of the context? • Information objectives. What customer-visible data objects are produced as output from the software? What data objects are required for input? • Function and performance. What function does the software perform to transform input data into output? Are any special performance characteristics to be addressed? • Software project scope must be unambiguous and understandable at the management and 53 technical levels.
  • 54. What is Problem Decomposition • Sometimes called partitioning or problem elaboration • Once scope is defined … – It is decomposed into constituent functions – It is decomposed into user-visible data objects or – It is decomposed into a set of problem classes • Decomposition process continues until all functions or problem classes have been defined 54
  • 55. When the Project get into trouble….
  • 56. The Project get into trouble when … • Software people don’t understand their customer’s needs. • The product scope is poorly defined. • Changes are managed poorly. • The chosen technology changes. • Business needs change [or are ill-defined]. • Deadlines are unrealistic. • Users are resistant. • Sponsorship is lost [or was never properly obtained]. • The project team lacks people with appropriate skills. • Managers [and practitioners] avoid best practices and 56 lessons learned.
  • 57. THE W5HH PRINCIPLE: A way of analysis
  • 58. THE W5HH PRINCIPLE: A way of analysis It includes a series of questions that lead to a definition of key project characteristics and the resultant project plan: • Why is the system being developed? • What will be done? • When will it be accomplished? • Who is responsible? • Where are they organizationally located? • How will the job be done technically and managerially? • How much of each resource (e.g., people, software, 58 tools, database) will be needed?
  • 59. Why SPM is different... • The product is intangible. • The product is uniquely flexible. • Software engineering is not recognized as an engineering discipline with the sound status as mechanical, electrical engineering, etc. • The software development process is not standardised. • Many software projects are ‘never-to -be- repeated' projects
  • 61. Types of project plan Plan Description Quality plan Describes the quality procedures and standards that will be used in a project. Validation plan Describes the approach, resources and schedule used for system validation. Configuration Describes the configuration management management plan procedures and structures to be used. Maintenance plan Predicts the maintenance requirements of the system, maintenance costs and effort required. Staff development plan. Describes how the skills and experience of the project team members will be developed.
  • 62. Project plan structure • Introduction • Project organisation • Risk analysis • Hardware and software resource requirements • Work breakdown • Project schedule • Monitoring and reporting mechanisms
  • 64. Activity organization • Activities in a project should be organised to produce tangible outputs for management to judge progress • Milestones are the end-point of a process activity • Deliverables are project results delivered to customers • The waterfall process allows for the straightforward definition of progress milestones
  • 65. Milestones in the SE process
  • 66. Milestones in the SE process ACTIVITIES Feasibility Requir ements Prototype Design Requir ements study analysis development study specification Feasibility Requir ements Evaluation Architectural Requir ements report definition report design specification MILESTONES
  • 68. Project scheduling • Split project into tasks and estimate time and resources required to complete each task • Organize tasks concurrently to make optimal use of workforce • Minimize task dependencies to avoid delays caused by one task waiting for another to complete • Dependent on project managers intuition and experience
  • 69. The project scheduling process Identify Identify activity Estimate resources Allocate people Create project activities dependencies for activities to activities charts Software Activity charts requirements and bar charts
  • 71. Scheduling problems; why it occurs. • Estimating the difficulty of problems and hence the cost of developing a solution is hard • Productivity is not proportional to the number of people working on a task • Adding people to a late project makes it later because of communication overheads • The unexpected always happens. Always allow contingency in planning
  • 72. Bar charts and activity networks • Graphical notations used to illustrate the project schedule • Show project breakdown into tasks. – Tasks should not be too small. – They should take about a week or two • Activity charts show task dependencies and the critical path • Bar charts show schedule against calendar time
  • 73. Task durations and dependencies Task Duration (days) Dependencies T1 8 T2 15 T3 15 T1 (M1) T4 10 T5 10 T2, T4 (M2) T6 5 T1, T2 (M3) T7 20 T1 (M1) T8 25 T4 (M5) T9 15 T3, T6 (M4) T10 15 T5, T7 (M7) T11 7 T9 (M6) T12 10 T11 (M8)
  • 74. Activity network 14/7/99 15 days 15 days M1 T3 8 days T9 T1 5 days 4/8/99 25/8/99 25/7/99 T6 M4 M6 4/7/99 M3 start 20 days 7 days 15 days T7 T11 T2 25/7/99 10 days 11/8/99 5/9/99 10 days M2 M7 M8 T4 T5 15 days T10 10 days 18/7/99 T12 M5 25 days T8 Finish 19/9/99
  • 75. Activity timeline 4/7 11/7 18/7 25/7 1/8 8/8 15/8 22/8 29/8 5/9 12/9 19/9 Start T4 T1 T2 M1 T7 T3 M5 T8 M3 M2 T6 T5 M4 T9 M7 T10 M6 T11 M8 T12 Finish
  • 76. Staff allocation 4/7 11/7 18/7 25/ 1/8 8/8 15/8 22/8 29/8 5/9 12/9 19/9 Fred T4 T8 T11 T12 Jane T1 T3 T9 Anne T2 T6 T10 Jim T7 Mary T5
  • 77. Risk management Risk management is concerned with identifying risks and drawing up plans to minimise their effect on a project. A risk is a probability that some adverse circumstance will occur.  Project risks affect schedule or resources  Product risks affect the quality or performance of the software being developed  Business risks affect the organisation developing or procuring the software
  • 78. Software risks Risk Risk type Description Staff turnover Project Experienced staff will leave the project before it is finished. Management change Project There will be a change of organisational management with different priorities. Hardware unavailability Project Hardware which is essential for the project will not be delivered on schedule. Requirements change Project and There will be a larger number of product changes to the requirements than anticipated. Specification delays Project and Specifications of essential interfaces product are not available on schedule Size underestimate Project and The size of the system has been product underestimated. CASE tool under- Product CASE tools which support the performance project do not perform as anticipated Technology change Business The underlying technology on which the system is built is superseded by new technology. Product competition Business A competitive product is marketed before the system is completed.
  • 79. The Risk Management Process • Risk identification – Identify project, product and business risks • Risk analysis – Assess the likelihood and consequences of these risks • Risk planning – Draw up plans to avoid or minimise the effects of the risk • Risk monitoring – Monitor the risks throughout the project
  • 80. The risk management process Risk Risk analysis Risk planning Risk identification monitoring List of potential Risk avoidance Risk Prioritised risk and contingency risks list assessment plans
  • 81. Risk identification • Technology risks • People risks • Organisational risks • Requirements risks • Estimation risks
  • 82. Risks and risk types Risk type Possible risks Technology The database used in the system cannot process as many transactions per second as expected. Software components which should be reused contain defects which limit their functionality. People It is impossible to recruit staff with the skills required. Key staff are ill and unavailable at critical times. Required training for staff is not available. Organisational The organisation is restructured so that different management are responsible for the project. Organisational financial problems force reductions in the project budget. Tools The code generated by CASE tools is inefficient. CASE tools cannot be integrated. Requirements Changes to requirements which require major design rework are proposed. Customers fail to understand the impact of requirements changes. Estimation The time required to develop the software is underestimated. The rate of defect repair is underestimated. The size of the software is underestimated.
  • 83. Risk analysis • Assess probability and seriousness of each risk • Probability may be – very low – low – moderate – high or very high • Risk effects might be – catastrophic – serious – Tolerable – insignificant
  • 84. Risk analysis Risk Probability Effects Organisational financial problems force reductions Low Catastrophic in the project budget. It is impossible to recruit staff with the skills High Catastrophic required for the project. Key staff are ill at critical times in the project. Moderate Serious Software components which should be reused Moderate Serious contain defects which limit their functionality. Changes to requirements which require major Moderate Serious design rework are proposed. The organisation is restructured so that different High Serious management are responsible for the project. The database used in the system cannot process as Moderate Serious many transactions per second as expected. The time required to develop the software is High Serious underestimated. CASE tools cannot be integrated. High Tolerable Customers fail to understand the impact of Moderate Tolerable requirements changes. Required training for staff is not available. Moderate Tolerable The rate of defect repair is underestimated. Moderate Tolerable The size of the software is underestimated. High Tolerable The code generated by CASE tools is inefficient. Moderate Insignificant
  • 85. Risk planning Consider each risk and develop a strategy to manage that risk Avoidance strategies  The probability that the risk will arise is reduced Minimisation strategies  The impact of the risk on the project or product will be reduced Contingency plans  If the risk arises, contingency plans are plans to deal with that risk
  • 86. Risk management strategies Risk Strategy Organisational Prepare a briefing document for senior management showing financial problems how the project is making a very important contribution to the goals of the business. Recruitment Alert customer of potential difficulties and the possibility of problems delays, investigate buying-in components. Staff illness Reorganise team so that there is more overlap of work and people therefore understand each other’s jobs. Defective Replace potentially defective components with bought-in components components of known reliability. Requirements Derive traceability information to assess requirements change changes impact, maximise information hiding in the design. Organisational Prepare a briefing document for senior management showing restructuring how the project is making a very important contribution to the goals of the business. Database Investigate the possibilit y of buying a higher-performance performance database. Underestimated Investigate buying in components, investigate use of a program development time generator.
  • 87. Risk monitoring • Assess each identified risks regularly to decide whether or not it is becoming less or more probable • Also assess whether the effects of the risk have changed • Each key risk should be discussed at management progress meetings
  • 88. Risk factors Risk type Potential indicators Technology Late delivery of hardware or support software, many reported technology problems People Poor staff morale, poor relationships amongst team member, job availability Organisational organisational gossip, lack of action by senior management Tools reluctance by team members to use tools, complaints about CASE tools, demands for higher-powered workstations Requirements many requirements change requests, customer complaints Estimation failure to meet agreed schedule, failure to clear reported defects
  • 89. Key points  Good project management is essential for project success.  The intangible nature of software causes problems for management.  Managers have diverse roles but their most significant activities are planning, estimating and scheduling.  Planning and estimating are iterative processes which continue throughout the course of a project.
  • 90. Key points • A project milestone is a predictable state where some formal report of progress is presented to management. • Risks may be project risks, product risks or business risks • Risk management is concerned with identifying risks which may affect the project and planning to ensure that these risks do not develop into major threats