Empathy map

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Empathy map

  1. 1. Empathy Map
  2. 2. Background Profile • Age – 31 • College Dropout – attended for 2 years • Worked as a meter reader for Gas Comp. and worked at auto shop doing oil changes and simple auto mechanical work • Currently working full time as a shuttle driver and has considering going back to school to study mechanical engineering
  3. 3. What He Said • “I didn’t want to go to college” • “My parents wanted me to go to college close to home” • “I wanted to be a mechanic” • “I have little motivation” • “I don’t want to deal with people” • “I just need enough money to live and do things that I want”
  4. 4. What He Said • “I enjoy the outdoors” • “I enjoy playing video games” • “I don’t want to be a mechanic anymore” • “The only class I enjoyed was Asian American studies” • “Just drifting by” • “I don’t like buying books or going to class”
  5. 5. How He Thinks & Feels • Unmotivated and uninspired • Lack of goals and ambitions • May feel disconnected with society • Doesn’t seem to enjoy going to school • Accepts the simple basic life • May not know what to do with life and how to go about accomplishing it
  6. 6. How He Thinks & Feels • Seem apathetic • Lack confidence • Going to school is not for me
  7. 7. Problem Statements • Mr. S needs a better way to be personally motivated • Mr. S needs a better way to identify and define meaingful goals • Mr. S needs a better way to find a greater sense of meaning in life • Mr. S needs a better way to experience life
  8. 8. Problem Statements • Mr. S needs a better way to communicate and express his true desires • Mr. S needs a better way to imagine who he ideals wants to be like • Mr. S needs a better way to exercise discipline to achieving any goals • Mr. S needs a better way to discover the few things he is passionate about and enjoys

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