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Understand To Be Understood
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Understand To Be Understood

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This is a presentation that I gave at DeVry University. It discusses a chapter from Steven Covey\'s book "The 7 Habits of Highly Successive People" The presentation focuses on Habit 5.

This is a presentation that I gave at DeVry University. It discusses a chapter from Steven Covey\'s book "The 7 Habits of Highly Successive People" The presentation focuses on Habit 5.

Published in: Business, Technology

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Transcript

  • 1. Habit 5: seek First to Understand, then to be Understood
    Steven Covey – “The 7 Habits of Highly Effective People”
    Presented by
    James Jackson
  • 2. Hearing and Listening
    Hearing – generally receiving sounds
    Listening – paying attention to what is being said
  • 3. Habit 5: Seek First to Understand
    As the listener
    Listen empathically
    Use the last of the four listening skills
    Be honest
    Steven Covey – The 7 Habits of Highly Effective People
  • 4. Listen Empathically
    Listen with your ears
    Listen with your eyes
    Listen with your heart
    Steven Covey – The 7 Habits of Highly Effective People
  • 5. Four Skills of Listening
    Mimic content – least effective
    Rephrase the content – somewhat effective
    Reflect feeling – generally effective
    Rephrase content and reflect – most effective
    Steven Covey – The 7 Habits of Highly Effective People
  • 6. Be Honest
  • 7. Habit 5: Then to be Understood
    As the speaker
    Ethos – Credibility
    Pathos – Other point of view
    Logos – See reason
    Steven Covey – The 7 Habits of Highly Effective People
  • 8. In Summary
    Habit 5: First Seek to Understand Then be Understood
    Listen your ears, eyes, and heart
    Be honest
    Speak with credibility, understanding, and reason

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