Introduction to Fire Protection 3rd Edition
Chapter 8 Support Functions
Objectives <ul><li>Identify the support functions required by the fire department </li></ul><ul><li>Describe the duties an...
Introduction <ul><li>Not all fire department personnel respond to emergencies </li></ul><ul><li>Many personnel in fire dep...
Dispatch <ul><li>Staffed with telecommunicators </li></ul><ul><ul><li>Receive and dispatch calls </li></ul></ul><ul><ul><l...
Transmission of Alarms <ul><li>911 system (enhanced) </li></ul><ul><li>Translation Services </li></ul><ul><li>Alarm pull b...
 
 
 
 
 
 
 
Figure 8-1   911 sticker on apparatus compartment door.
GIS/Maps <ul><li>Fire department requires current maps </li></ul><ul><li>GIS (Geographic Information Systems) </li></ul><u...
Hazardous Materials   Control Unit <ul><li>Type of fire prevention unit that works with hazardous materials risks </li></u...
Arson Unit <ul><li>Arson is a heinous crime </li></ul><ul><ul><li>May harm unintended victims </li></ul></ul><ul><ul><li>T...
Arson Bureau <ul><li>Determines cause of suspicious fires </li></ul><ul><li>Investigates serious injuries and death due to...
Arson Investigators <ul><li>Are specially trained in </li></ul><ul><ul><li>Collecting and preserving evidence  (see Figure...
Cost Recovery <ul><li>Civil suits </li></ul><ul><ul><li>Pursue cost of recovery from people who cause fires </li></ul></ul...
Personnel <ul><li>Handles employee matters </li></ul><ul><ul><li>Insurance </li></ul></ul><ul><ul><li>Payroll </li></ul></...
Information Systems <ul><li>Automates the management of statistical, training, equipment, personnel, and other information...
Business Manager <ul><li>Chief financial officer of department </li></ul><ul><ul><li>Prepares budget and analysis </li></u...
Fire Business Management <ul><li>Administers contracts for resources between owner and requesting agency </li></ul><ul><li...
Technical Support <ul><li>Legal services </li></ul><ul><li>Crime lab </li></ul><ul><li>National Weather Service </li></ul>...
Warehouse/Central Stores <ul><li>Receives and distributes items </li></ul><ul><li>Stores items needed to operate departmen...
Repair Garage <ul><li>Services and repairs fire apparatus </li></ul><ul><li>May build up specialized equipment </li></ul><...
Radio Shop <ul><li>Repairs and maintains radios </li></ul><ul><ul><li>Vehicle </li></ul></ul><ul><ul><li>Base station </li...
Adjutant/Aide <ul><li>Assists chief officer </li></ul><ul><ul><li>Paperwork </li></ul></ul><ul><ul><li>Errands </li></ul><...
<ul><li>The modern fire department requires many personnel in support functions </li></ul><ul><ul><li>Dispatch </li></ul><...
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Chapter 08

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Chapter 08

  1. 1. Introduction to Fire Protection 3rd Edition
  2. 2. Chapter 8 Support Functions
  3. 3. Objectives <ul><li>Identify the support functions required by the fire department </li></ul><ul><li>Describe the duties and responsibilities of the support functions </li></ul><ul><li>Explain the need for the support functions </li></ul><ul><li>Explain the difference between a managerial support function and a technical support function </li></ul>
  4. 4. Introduction <ul><li>Not all fire department personnel respond to emergencies </li></ul><ul><li>Many personnel in fire departments work in support roles that aid emergency responders </li></ul><ul><li>Without support functions, the fire department would not have the necessary equipment, training or facilities </li></ul>
  5. 5. Dispatch <ul><li>Staffed with telecommunicators </li></ul><ul><ul><li>Receive and dispatch calls </li></ul></ul><ul><ul><li>May be firefighters or civilians </li></ul></ul><ul><ul><li>Dispatcher ? Radio Operator </li></ul></ul><ul><li>Expanded dispatch </li></ul><ul><ul><li>Used for large or complexed incidents </li></ul></ul><ul><ul><li>EOC </li></ul></ul><ul><ul><li>Supplements regular dispatch personnel and systems </li></ul></ul>
  6. 6. Transmission of Alarms <ul><li>911 system (enhanced) </li></ul><ul><li>Translation Services </li></ul><ul><li>Alarm pull boxes, ERS Box </li></ul><ul><li>Cell phones </li></ul><ul><li>Lookout towers (forests) being phased out-75 ft tall can become energized </li></ul><ul><li>Newer Towers include living quarters both include fire finder </li></ul>
  7. 14. Figure 8-1 911 sticker on apparatus compartment door.
  8. 15. GIS/Maps <ul><li>Fire department requires current maps </li></ul><ul><li>GIS (Geographic Information Systems) </li></ul><ul><ul><li>System of map overlays </li></ul></ul><ul><ul><li>Uses coordinates from GPS </li></ul></ul><ul><ul><li>Connects to databases for additional information </li></ul></ul><ul><ul><ul><li>Streets, hydrants, addresses, business type, jurisdiction </li></ul></ul></ul>
  9. 16. Hazardous Materials Control Unit <ul><li>Type of fire prevention unit that works with hazardous materials risks </li></ul><ul><li>Provides services to emergency response personnel </li></ul><ul><ul><li>Storage </li></ul></ul><ul><ul><li>Inventory update </li></ul></ul><ul><ul><li>Emergency responder information </li></ul></ul><ul><li>Provides technical expertise </li></ul>
  10. 17. Arson Unit <ul><li>Arson is a heinous crime </li></ul><ul><ul><li>May harm unintended victims </li></ul></ul><ul><ul><li>Tremendous cost </li></ul></ul><ul><li>Reasons for arson </li></ul><ul><ul><li>Spite/revenge </li></ul></ul><ul><ul><li>Profit </li></ul></ul><ul><ul><li>Mental aberration </li></ul></ul><ul><ul><li>Cover up other crimes </li></ul></ul><ul><li>Difficult to convict perpetrators </li></ul>
  11. 18. Arson Bureau <ul><li>Determines cause of suspicious fires </li></ul><ul><li>Investigates serious injuries and death due to fire </li></ul><ul><li>Prosecutes perpetrators </li></ul><ul><li>May serve as department internal affairs </li></ul><ul><ul><li>Investigates complaints against employees </li></ul></ul><ul><li>Determines cost recovery </li></ul>
  12. 19. Arson Investigators <ul><li>Are specially trained in </li></ul><ul><ul><li>Collecting and preserving evidence (see Figure 8-2) </li></ul></ul><ul><ul><li>Interviewing suspects and witnesses </li></ul></ul><ul><li>Must know fire chemistry and physics </li></ul><ul><li>Works with police and law enforcement </li></ul><ul><li>Can testify in court </li></ul><ul><li>Are considered expert witnesses </li></ul>
  13. 20. Cost Recovery <ul><li>Civil suits </li></ul><ul><ul><li>Pursue cost of recovery from people who cause fires </li></ul></ul><ul><ul><li>Wildland fires costs not totally recoverable </li></ul></ul><ul><ul><ul><li>Limited to amount of insurance carried by person </li></ul></ul></ul><ul><li>Extraordinary hazard ordinances </li></ul><ul><li>Criminal negligence and criminal acts </li></ul>
  14. 21. Personnel <ul><li>Handles employee matters </li></ul><ul><ul><li>Insurance </li></ul></ul><ul><ul><li>Payroll </li></ul></ul><ul><ul><li>Hiring and firing processes and paperwork </li></ul></ul><ul><ul><li>Retains employee evaluations </li></ul></ul><ul><li>Assists with budget preparation </li></ul>
  15. 22. Information Systems <ul><li>Automates the management of statistical, training, equipment, personnel, and other information </li></ul><ul><li>Maintains the computer network </li></ul><ul><li>Responsible for data collection, storage and retrieval </li></ul><ul><li>Repairs and upgrades system </li></ul><ul><li>Assists users with applications </li></ul>
  16. 23. Business Manager <ul><li>Chief financial officer of department </li></ul><ul><ul><li>Prepares budget and analysis </li></ul></ul><ul><ul><li>Keeps tracks of all expenditures </li></ul></ul><ul><ul><li>Must be well-versed in all laws relating to the fire service </li></ul></ul><ul><ul><li>Performs day-to-day accounting </li></ul></ul><ul><ul><li>Manages inventory and orders </li></ul></ul><ul><li>Usually a civilian position </li></ul>
  17. 24. Fire Business Management <ul><li>Administers contracts for resources between owner and requesting agency </li></ul><ul><li>Inspects equipment used on contract </li></ul><ul><li>Manages equipment time recorders and check-in personnel at incidents </li></ul><ul><li>Keeps records and prepares necessary forms at incidents </li></ul>
  18. 25. Technical Support <ul><li>Legal services </li></ul><ul><li>Crime lab </li></ul><ul><li>National Weather Service </li></ul><ul><li>Health Department </li></ul><ul><ul><li>Hazardous materials incidents </li></ul></ul><ul><li>Special hazards </li></ul><ul><ul><li>Subway </li></ul></ul><ul><ul><li>Refineries </li></ul></ul>
  19. 26. Warehouse/Central Stores <ul><li>Receives and distributes items </li></ul><ul><li>Stores items needed to operate department </li></ul><ul><li>Receives supply requisitions from stations </li></ul><ul><li>Fills orders </li></ul><ul><li>Repairs equipment </li></ul>
  20. 27. Repair Garage <ul><li>Services and repairs fire apparatus </li></ul><ul><li>May build up specialized equipment </li></ul><ul><li>Mechanics are civilian employees with specialized knowledge </li></ul>
  21. 28. Radio Shop <ul><li>Repairs and maintains radios </li></ul><ul><ul><li>Vehicle </li></ul></ul><ul><ul><li>Base station </li></ul></ul><ul><ul><li>Hand held </li></ul></ul><ul><li>Installs radios in new apparatus </li></ul>
  22. 29. Adjutant/Aide <ul><li>Assists chief officer </li></ul><ul><ul><li>Paperwork </li></ul></ul><ul><ul><li>Errands </li></ul></ul><ul><ul><li>Research </li></ul></ul><ul><ul><li>Memos </li></ul></ul><ul><ul><li>Dispatch recorder </li></ul></ul><ul><ul><li>Chauffeur </li></ul></ul><ul><li>Has opportunity to learn about department on higher level </li></ul>
  23. 30. <ul><li>The modern fire department requires many personnel in support functions </li></ul><ul><ul><li>Dispatch </li></ul></ul><ul><ul><li>Hazardous materials control unit </li></ul></ul><ul><ul><li>Investigation </li></ul></ul><ul><ul><li>Personnel </li></ul></ul><ul><ul><li>Equipment supplies and maintenance </li></ul></ul><ul><ul><li>Information management </li></ul></ul><ul><ul><li>Financial services </li></ul></ul><ul><ul><li>Technical expertise </li></ul></ul>Summary
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