Municipal Open Gov Framework - Work in Progress

Presented by Jury Konga Mike Proudlock MISA Ontario Annual Conference Gov 2.0 Program Track June 14, 2010. Municipal Open Government Framework - A Work in Progress

Background
Genesis of this presentation
MISA Ontario 2009 Annual Conference – request for Gov 2.0 Committee to be formed
Committee began in September 2009
Workplan included a Gov 2.0 Best Practices Guide
This presentation becomes a work in progress to that end
Appreciation is extended to the Committee and many in the Gov 2.0 and Open Data community for their support and knowledge
NOTE : Contents of this presentation do not necessarily reflect the opinions of the Committee or the MISA Ontario Board of Directors
MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

Overview
Open Government/Gov 2.0 – A definition
Gov 2.0 Goals and Principles
Gov 2.0 – Current State
Collaboration and Participation
Open Data
Framework Components and Considerations (Version 1)
Collaboration theme throughout …
Open Data – a Key to Gov 2.0
Organizational - the Culture of Gov 2.0
Policies and Standards
Technologies
Concluding thoughts

Open Government/Gov 2.0 - a Working Definition
Open Government - often referred to as Gov 2.0
A Working definition derived from GovLoop.com
“ Gov 2.0 embraces the use of new and old tools , changes of employee and contractor culture , and improvements in processes that make government more transparent, collaborative, and participatory -- enabling citizens and others to gain more efficient and timely access to data, information, and services through the sharing and distribution of information within and throughout the government.”
Gov 2.0 is synonymous with … transparency and openness, citizen and community engagement, participation, empowerment, collaboration and innovation

Gov 2.0 - Government as a Platform
Gov 2.0 thoughts by Tim O’Reilly, founder and CEO of O’Reilly Media
“… . think of it as the adoption of cloud computing, wikis, crowdsourcing, mobile applications, mashups , developer contests, or all of the other epiphenomena of Web 2.0 as applied to the job of government .” http://opengovernment.labs.oreilly.com/ch01.html
A recurring theme of “Government as a Platform” by Tim O’Reilly
“ The rise of Gov 2.0 signals the emergence of IT innovation and the Web as a platform for fostering efficiencies within government and citizen participation .”
“ … start thinking about designing programs (APIs) that are enablers”
“ system …. as a service provider enabling its user community”
MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Source: http:// opengovernment.labs.oreilly.com / A chapter from his book “Open Government – Collaboration, Transparency and Participation in Practice”, 2010

Gov 2.0 - Government as a Platform Visual
Gov 2.0 is ….
Transformative and Mission driven
Policy Based
Counter-balancing with Citizens 2.0
Technology enabled and iterative
Government as a Platform … is evolving
MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Source: Adapted from “What Does Gov 2.0 Look Like”, Mark Drapeau, May 24, 2010. O’Reilly Radar http://radar.oreilly.com/2010/05/what-does-government-20-look-l.html Gov 2.0 is transformative and mission driven Gov 2.0 is Policy based Gov 2.0 is Counter-balancing Gov 2.0 is technology enabled and iterative

Gov 2.0 - What does it mean to people? MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress What does Gov 2.0 mean to you?

MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Gov 2.0 - Principles of Open Gov

Obama’s Transparency and Open Government principles stated
Government should be transparent
Government should be participatory
Government should be collaborative Source: http://www.whitehouse.gov/the_press_office/Transparency_and_Open_Government/
Foundation goals from the Open Gov Directive … stated
Publish Government Information Online
Improve the Quality of Government Information
Create and Institutionalize a Culture of Open Government
Create an Enabling Policy Framework for Open Government Source: http://www.whitehouse.gov/open/documents/open-government-directive
Gov 2.0 - Principles of Open Gov MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

Additional goals identified from Open Gov community dialogue … ( in no specific order)
Effective and efficient access to Open Data (see OD principles later)
Enable citizen participation
Enhance collaboration and innovation
Encourage and seek partnerships
Institutionalize Open Government philosophies and practices
A declaration of open government by the Australian Government “Engage: Getting on with Government 2.0”; Report of the Government 2.0 Taskforce
Gov 2.0 - Principles of Open Gov MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress http://www.finance.gov.au/publications/gov20taskforcereport/chapter3.htm#a5

Recent from Suzanne Legault, Interim Information Commissioner of Canada : “In my view, Canada must move quickly to embrace open government . It is critical that the government advance the convergence of freedom of information and open government as being in the best interests of the country. ”
There must be commitment at the top to lead a cultural change conducive to open government.
There should be broad public consultations .
Information should be made accessible in open standard formats and rendered re-usable.
Privacy, security, Crown copyright and official language issues need to be addressed and resolved.
Open government principles should be anchored in statutory and policy instruments.
Gov 2.0 - Principles of Open Gov.CA MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Source: “Convergence of Freedom of Information Regimes and Open Government Initiatives”, May 17, 2010 . http://www.infocom.gc.ca/eng/med-roo-sal-med_speeches-discours_2010_4.aspx

Gov 2.0 - Principles of Open Gov MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Aggregated view from the prior stated sources

MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Gov 2.0 - Current State

Gov 2.0 Current State - Beginnings
Leadership is key to any government transformation
Open Government has become highly visible … Transparency and Open Government was President Obama’s first Memorandum to his government (Jan 11, 2009)
MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Open Government Initiative – Metrics OGI Dashboard, May 2009 http:// www.whitehouse.gov /open/around

Gov 2.0 Current State - Beginnings
OpenData.gov launched May 21, 2009 – significant progress in one year
Open Government Directive, Dec. 8, 2009 with focus on ..
Publish Government Information Online
Improve the Quality of Government Information
Create and Institutionalize a Culture of Open Government
Create an Enabling Policy Framework for Open Government

Gov 2.0 Current State - Two Key Lenses
Many Gov 2.0 initiatives are underway and most can be viewed as two distinct but inter-related areas:
Collaboration and Citizen Engagement
Open Data (OD) and related activities

MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Gov 2.0 Current State - Collaboration and Participation

Gov 2.0 Current State - Collaboration and Citizen Engagement
Innovation through Collaboration is a goal of Gov 2.0
Internal collaboration towards solving problems or creating innovation in government service delivery is a business driver
New Web 2.0 tools facilitate developing or supplementing a platform to accomplish this
Citizen Engagement has always been a responsibility of government but is a primary focus of Gov 2.0
Social media and social sites greatly enhance the options for engagement

Gov 2.0 Current State - Global Example MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

Gov 2.0 Current State - National Initiatives
United States – Open Government Transparency, Participation, Collaboration
Great Britain – Smarter Government some keywords Civic Society, Local Priorities, Managing Assets
Australia – Engage Getting on with Gov 2.0
MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Declaration of Open Gov – key phrases include: “ using technology to increase citizen engagement and collaboration …” “ public sector information is a national resource” “ online engagement by public servants …. should be enabled and encouraged ”

Gov 2.0 Current State - Canada Initiatives
Canada – progress but no national strategy yet
Excellent internal collaboration tool in GCpedia
Internal Innovation via Crowdsourcing
Leadership in the Open Data area has come from Natural Resources Canada (e.g. GeoDiscovery, Atlas)
Continued support of Web 2.0 with planned strategy and roadmap & develop Open Data Strategy

Gov 2.0 Current State - Provincial Collaboration and Engagement
Just a few examples …
Manitoba using facebook for recruitment – go where your clients are
British Columbia Apps for Climate Action – engaging the development community
Ontario – significant internal collaboration via OPSpedia and use of mutiple social media tools (2 nd Life – recruitment)
Quasi open data for a few

Gov 2.0 Current State - The Municipal Space in Context
Local government has a long history of collaboration and partnering both internally and externally
Examples illustrated in the May 2010 MISA/ASIM Municipal Interface magazine included: identity management, 311, IT knowledge base Wiki, and high speed community network, and the Municipal Reference Model (MRM)
What’s changed – the availability of new Web 2.0 technologies opens the door to much better collaboration both internally and externally as well as leveraging both the tools and social media sites (e.g. facebook, twitter) to engage with citizens …. Some examples follow

Gov 2.0 Current State - The Municipal Space
City of Toronto Pop. 2,480,000
“ Open Gov” – use of social media
Several Twitter including 311
YouTube (e.g. LiveGreen), Blogs (e.g. Web branding)
Open Data TO
Conference presenter - Monday

City of Ottawa Pop. 774,000
Twitter – several including traffic
Facebook including an Arts page
Extensive intranet collaboration
Open Data initiative launched
Conference presenter Monday

City of Nanaimo Pop. 90,000
Open Gov – ease of access -> SSO via OpenID
Social media – twitter, Facebook …
Open Data catalogue
3D visualization via Google Earth
Conference presenter Tuesday Gov 2 closing panel

Niagara Region Pop. 427,000
Facebook (wall, info, events, photos, discussions)
Twitter
YouTube
Extensive intranet collaboration
Conference presenter Tuesday Gov 2 closing panel

City of Guelph Pop. 115,000
“ Open Gov” – use of social media by Mayor and City
Communicating with citizens, businesses and visitors via Twitter : City, Mayor, Transit, Traffic ….
Engaging citizens via Facebook
Infrastructure project Blogging using Wordpress

Gov 2.0 Current State - The Municipal Space MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Web & Gov 2.0 - Coast to Coast to Coast RSS feeds Facebook twitter

Manor, Texas Pop. 5,500 (estimated)
IT Department: 1 the CIO (he’s also Asst. City Manager)
Social media throughout : Twitter, Facebook, YouTube
Manor Labs – crowdsourcing ideas from citizens: “how we can do things better”

Gov 2.0 Current State - Grassroots Initiatives
Citizens and Non-Profits are driven by ideals not politics
UK examples – My Society.org, FixMyStreet.com, TheyWorkForYou.com
Canada examples – visiblegovernment.ca, FixMyStreet.ca, OpenParliament.ca, DataLibre.ca, civicaccess.ca
MANY applications facilitated by Open Data

Gov 2.0 Current State - Grassroots Initiatives
www.GovLoop.com
Founded in 2008 by Steve Ressler (speaker on Tuesday)
Currently over 30,000 members and 722 groups
Blogs, discussions, wiki, on twitter, facebook ……

MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Gov 2.0 Current State - Open Data

Gov 2.0 Current State - Global View
Global example – World Bank Data Catalog & Apps for Development contest (May 2010)

Open Data Success Stories - Federal Government: United States
GeoSpatial One Stop
Data.gov
Note data formats

Open Data Success Stories - Federal Government: United Kingdom
Data.gov.uk (Sir Tim Berners-Lee on their team)
Ordinance Survey OpenData – history of fees now gone

Open Data Success Stories - Federal Government: Australia
Spatial Data Directory
National Data Australia site
It’s at Beta stage as many sites are – not waiting for perfection … just do it

Open Data Success Stories - Provincial Governments
Land Info Ontario
GeoNova Portal
GeoBC

Open Data Success Stories - Municipal Government: Vancouver
1 st off the mark in Canada - Council motion May 2009
Beta V1 Sept 15, 2009
Beta V2 Jan 20, 2010
Open Data Hackathons – for apps development; local groups

Open Data Success Stories - Municipal Government: Toronto
Mayor Miller announces open initiative Apr 7, 2009.
Beta V1 Nov 2, 2009
App Dev community started data.to site

Open Data Success Stories - Municipal Government: Edmonton
Open Data Catalog Jan ’10
Open Data workshop and application competition Feb – Apr ’10
Apps4Edmonton – proposals, community votes, apps developed, winner in Sept ‘10

Open Data Success Stories - Municipal Government: Ottawa
Open Data Ottawa launched in May 2010
Plan for an Apps for Ottawa Contest in the fall
Active Communities in the open data and application development realm

Open Data Success Stories - Municipal Government: Nanaimo
Open Data – not just for large municipalities
Nanaimo – pop. 90,000, 88 sq. km
Also known for their leadership in providing data via Goggle Earth

Open Data Success Stories - Municipal Government: United States
Washington DC
San Francisco
New York City

Municipal Open Government Framework
MOGF Components , Version 1.0 - a Work In Progress,
Collaboration and Participation imperatives
Open Data – a Key to Gov 2.0
Organizational - the Culture of Gov 2.0
Policies and Standards
Technologies

MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress MOG Framework - Collaboration Municipal Open Government

Gov 2.0 Framework Components - Collaboration
Collaboration is required in everything that is Gov 2.0 ….. actually make that everything!
Default = Collaboration
Key thoughts from prior collaboration events:
“ All of us is smarter than one of us”
“ There are more knowledgeable people outside your organization than inside”

Collaboration is a continuum - from Himmelman’s hierarchy of “mutually beneficial” relationships:
“ Networking - simply involves exchange of information for mutual benefits.
Coordinating - involves information exchange, altering activities for mutual benefits and achieving a common purpose
Cooperating - builds on coordination and requires participating entities to share resources, implying a higher level of organizational commitment which sometimes
Collaborating - is the highest hierarchy of relationship, requiring the greatest level of trust, time and share of organizational resources and jurisdiction”

Another view of the collaboration continuum
Variables can be viewed as
Subject themes (e.g. Special Interest Groups or Project Teams)
Scope of interest (e.g. local to global)
Geographic extents of activities (e.g. neighbourhood, city, region, etc).

From a client perspective, the Institute for Citizen-Centred Service ( http://www.iccs-isac.org/en/cf / ) sums it up nicely – “ Public sector service organizations must keep pace with the public’s rising expectations for high quality and cost-effective services .”
Reality check – rising expectations and limited resources dictate the need for collaborations and partnering …. assess how to improve internal collaboration

Some of the new tools of the trade … Web 2.0/Social Media are excellent vehicles for collaboration and citizen engagement :
facebook. The most widely used social media site used by individuals for “social networking” ( over 400 Million active users ). It’s also been used by many in the public sector as an additional communications channel and opportunity to get feedback as part of their public consultations strategy.
twitter. “What’s happening” in 140 characters or less – this has also become a quick way to transmit information (e.g. URL) to whoever’s interested and often turns into a “instant messaging” vehicle via retweets. Many public sector staff and politicians send “tweets” as a real-time update mechanism. Twitter increased its membership from 2008 – 2009 by almost 1400% !
The home of videos on almost anything and is very popular as a medium that’s simple to understand and a product that’s easy to create (e.g. cell phone, camcorder). One Billion + views a day . Go to where your clients are !

Some of the new tools of the trade … (continued)
WIKIS . Wikis facilitate the simple creation and editing of documents that can be collaborated on through a browser; examples include the previously noted Wikipedia, OPSpedia (Province of Ontario internal), GCpedia (Government of Canada internal), MISA Gov 2.0 and a host of public wikis such as GovLoop
Second Life . A 3D virtual world where you create your own avatar and explore (transport yourself) many destinations with lots of information and have the ability to interact including participation in virtual meetings. Over a billion hours spent in SL by users.

Existing tools of the trade … email is NOT an effective collaboration tool
Many organizations have some type of collaboration toolsets such as Microsoft SharePoint and IBM’s Websphere/Domino Notes … most are not fully utilizing these capabilities
Collaboration product and service offerings are expanding
-Most are web based and often SaaS – ranging from
Google apps suite to the recently released Microsoft TownHall service on the Azure (cloud computing) platform to IBM’s Lotus collaboration suite to more focused products such as Publivate’s Crowdsourcing software and service for “innovation through collaboration”.

Example collaboration - Mashups. Combining data or products from multiple sources and producing new products and services.
1000’s of mapping mashups and applications developed in part from Open Data initiatives, open APIs, and subsequent application development efforts
Collaboration sites
Toronto Star’s “YourCity,MyCity”
GovLoop, – literally thousands of industry and community sites
Collaboration events – both in person and online “webinars”
MISA ; Lac Carling; Showcase Ontario; GTEC; Gov 2.0 Summit and Expo
GovCamp – next one in Toronto June 17 th , 2010. Local Hackfests …. etc
MISA Ontario – roundtable on Wednesday and Unconference in spring 2011

Collaboration relates to so much in Gov 2.0 … and elsewhere

MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Collaborate Now

MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress MOG Framework - Open Data Component Municipal Open Government

Open Government and the Role of Open Data
Open Government as defined by citizens and communities of interest has a data – centric focus
MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Source: Toronto Change Camp 2009

Open Data guiding principles (commonly adopted)
Complete. All data made available except where exempted by privacy , security and privilege limits
Primary. Collected at the source, with the highest possible level of granularity.
Timely. Aas quickly as necessary to preserve the value of the data.
Accessible. Data is available to the widest range of users for the widest range of purposes.
Machine processable . Data is reasonably structured to allow automated processing.
Non-discriminatory. Data is available to anyone, with no requirement of registration.
Non-proprietary. Data is available in a format over which no entity has exclusive control.
License-free. Data is not subject to any copyright, patent, trademark or trade secret regulation. Reasonable privacy, security and privilege restrictions may be allowed.
Gov 2.0 Framework Components - Open Data MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Source: http://resource.org/8_principles.html (Dec 8, 2007)

Open Data Success Stories - We Have Data …Now What?
USE THE DATA!
Washington DC – Apps for Democracy ’09
Code for America – “Connecting City Governments & Web 2.0 talent
DataSF ’09 “Innovation Showcase”

Open Data Success Stories - We Have Data …Now What?
USE THE DATA!
DataTO.org – community based
Apps4Edmonton – City sponsored
Ottawa Apps contest in the fall
Apps for Climate Action – B.C.
Other apps contests in the works

Open Data Initiatives - Challenges for Government MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress
Corporate Culture – Moving to Gov 2.0 is a significant shift for many organizations (all levels of government)
Policy – precedents and today's trend is to move from a “Fee for Data” to a Free Data corporate policy
Legal considerations related to privacy, IP and perceived liabilities
Resourcing the initiative – many recent initiatives have been “off-the-side-of-the-desk” projects … after start-up, data maintenance including issues of data quality e.g. GIS “grade” versus crowdsourced
SES ( S cope, managing E xpectations and S ustainability) e.g. what data (based on FOI), priority ranking system, operational funding model

Open Data Initiatives - Example Benefits for Citizens MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress
Access to Open Data at no cost + new tools to USE the data
“ Ease of use” for data in a usable/re-usable format – developers
Opportunity to create mashups of open data from multiple sources
Economic spinoffs for business in new software, data mining products and services, innovation centres/communities
Increased efficiencies (e.g. reduced $ for FOI) for both government & citizens (reduced time and money to access/use data)
Access to new innovative services and applications – “smart” phones !

Stumble Safely – a guide to bars and avoiding crime, “Apps for Democracy” Silver Award
“ ... contest is to develop innovative software to present District data, its long-term goals are broader,” said District CTO Vivek Kundra . “By making government data easy for everyone to access and use, the District hopes to foster citizen participation in government, drive private-sector technology innovation and growth, and build a new model for government-private sector collaboration that can help all governments address the technology challenges of today and tomorrow.”
President Barack Obama named Vivek Kundra the Federal Chief Information Officer (CIO), on March 5, 2009
MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Open Data Initiatives - Example Applications for Citizens http:// www.outsideindc.com/stumblesafely

NY City Apps Contest Winner
Wayfinder – app for Android Smart Phone - finds subway stations and routes needed
Many apps have transit focus
MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Open Data Initiatives - Example Applications for Citizens

Vancouver VanTrash application – not a City App
Sends reminders of what (recycle/ garbage) and when
Built resulting out of discussions at a community “hackathon”

FixMyStreet started in UK; recently began in Canada in Ottawa area - benefits from open data
Community controlled; data passed on to appropriate jurisdiction
Issues with approach - industry standards versus public expectations (e.g. potholes) - public sector capacity to address issues
Recent collaboration on Open 311 may impact

Location, Location, Location
New and Existing Location based data
Mashups in Mapping and Applications to Answer ….. Where is and What’s Nearby
MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Open Data Initiatives - Example Applications for Citizens Yelp Map the Path Geodelic

Other possibilities including: Geobase map engine (NRCan) ESRI’s ArcExplorer MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Open Data Initiatives - Open Data Collaboration Revisited Source: URISA Ontario Newsletter Winter 1994, Jury Konga Data Sharing Concept - Circa 1994 Concept for tomorrow Academia, Non-Profits, Community Groups OpenStreetMap Community Updates External Data Linkages (e.g. World Bank) OpenData.CA Provincial Municipal Federal Public Service

MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress MOG Framework - Organizational Culture Municipal Open Government

“ Corporate Culture” ….. is the major stumbling block (hurdle, _ _ _ _ _ fill in the blank) facing Open Government today – clearly stated as such in almost every report
Gov 2.0 Framework Components -Organizational Culture MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

The “elephant” in the room – well known but what to do? Consider …
“ Good Failure” - a point on the road to success.
Engagement – need to increase participation/buy-in
Transparency – moving from control to empowerment
Gov 2.0 Framework Components -Organizational Culture MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress
http:// www.publivate.com/?p =671

Change management for Gov 2.0 – another discussion ( BIG topic)
Needs to be tackled – it directly impacts on the degree of success and sustainability
ChangeCamp needs to become ChangePlan !
Gov 2.0 Framework Components -Organizational Culture MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress 191M 300M

Gov 2.0 Framework Components -Organizational Culture
Open Government good in principle …. in practice, how open is open?
MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Us Now – Part 1

MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress MOG Framework - Policies and Standards Municipal Open Government

Open Gov, Open Data, Enhanced Citizen Engagement, Collaboration and Innovation – this speaks to the need to consider new policies for the enterprise
Some key policy areas include : use of social media, information access, protection of privacy, information and records management + related Service Level Agreements
Gov 2.0 Framework Components - Policy: New Considerations MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

Leverage knowledge of the community – many examples ….
Open Muni - Policy and Standards http:// wiki.openmuni.org /
Center for Technology in Government – Social Media Policy http:// www.ctg.albany.edu /
Gov 2.0 Framework Components - Policy: Leverage What Exists MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

Role and Use of Social Media is a key component of Gov 2.0
Assessment of existing policies undertaken by Center for Technology in Government, State University of New York and categorized policy elements that need to be addressed (May 2010)
Report has references to existing policies
Gov 2.0 Framework Components - Social Media Policy MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Source: “Designing Social Media Policy for Government: Eight essential elements” http://www.ctg.albany.edu/publications/guides/social_media_policy/social_media_policy.pdf

“ Access by Design” principles from Ontario Information and Privacy Commissioners Office (April 2010)
1. Proactive, not Reactive
2. Access Embedded into Design
3. Openness and Transparency = Accountability
4. Fosters Collaboration
5. Enhances Efficient Government
6. Makes Access Accessible
7. Increases Quality of Information
Gov 2.0 Framework Components - Information Access Policy MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Source: http://www.ipc.on.ca/images/Resources/accessbydesign_7fundamentalprinciples.pdf

Open Data initiatives have geospatial/GIS data as a foundation dataset
Policies have evolved through the GeoCnnections Policy Working Group (Natural Resource Canada)
Best Practices Guides were developed with Version 2 completed in 2008
Significant information including 3 data licensing models & templates
Gov 2.0 Framework Components - Information Access Policy MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

“ Privacy by Design” principles from Ontario Information and Privacy Commissioners Office (initiated in the 1990’s)
Has evolved – “Privacy by Design now extends to a “Trilogy” of encompassing applications: 1) IT systems; 2) accountable business practices; and 3) physical design and infrastructure”
Gov 2.0 Framework Components - Privacy Policy MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Source: http:// www.privacybydesign.ca /

“ Privacy by Design” Principles
1 . Proactive not Reactive; Preventative not Remedial
2. Privacy as the Default
3. Privacy Embedded into Design
4. Full Functionality – Positive-Sum, not Zero-Sum
5. End-to-End Lifecycle Protection
6. Visibility and Transparency
7. Respect for User Privacy
Gov 2.0 Framework Components - Privacy Policy MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Source: http:// www.privacybydesign.ca /

Policy is there for a reason – to provide structure and guidelines
… . While enacting policy, don’t lose sight of why the policy exists
Gov 2.0 Framework Components - Policy …last word MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress http:// www.socialsignal.com /cartoon

Leverage what exists and collaborate on what needs to be defined
Municipalities have existing standards in many areas and these need to be assessed relative to any Gov 2.0 initiatives
Gov 2.0 related standards include open data formats, technology interoperability and open standards such as Open 311, OpenID
There is a large community of users and organizations in the standards space including ISO, IEEE, W3C, OASIS, OMG, Open Geospatial Consortium, …
Gov 2.0 Framework Components - Standards MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

O’Reilly’s “Government as a Platform” identified the following components/core standards:
“ IP – Internet Protocol
TCP – Transmission Control Protocol
DNS – Domain Name System
HTTP – Hypertext Transfer Protocol
HTML – Data Format” with a systems philosophy to keep it simple and let it evolve
http:// www.slideshare.net/timoreilly/government -as-platform
Gov 2.0 Framework Components - Standards MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

Gov 2.0 Framework Components - Example Standards Activities MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Publishing Open Government Data Web Mapping Services, Sensor webs, 3D City GML Source: http:// www.opengeospatial.org /standards/ http://open311.org/ Source: http://www.w3.org/TR/gov-data/ OMG http://gov.omg.org/gov-wg-opengov.htm

Gov 2.0 Framework Components - Example Standards Activities MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress The latest endeavour from Mr www, Sir Tim Berners-Lee Linking Open Data datasets – part of the semantic web work

Gov 2.0 Framework Components - Standards Organizations MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Plus all the open source groups and local initiatives

MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress MOG Framework - The Technology Component Municipal Open Government

Technology – what goal is it addressing … what’s the value proposition?
Gov 2.0 Framework Components - Technology … a start point MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress http:// www.socialsignal.com /cartoon

O’Reilly -Lessons from technology platforms
Embrace open standards
Build a simple system
Design for participation
Learn from your users
Lower barriers to experimentation
Build a culture of measurement
Celebrate your developers
Linux example – starts with the kernel and evolves via community
Gov 2.0 Framework Components - Technology Considerations MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Source: “Government as a Platform”; Tim O’Reilly. June 4, 2009. http:// www.slideshare.net/timoreilly/government -as-platform

The Open Source Community is large and growing
Gov 2.0 Framework Components - Technology Considerations MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

Web 2.0 technologies ….. Lots of chose from
Where to start - assess what you need; look at popular social media sites; join the discussion groups; talk to your peers
Gov 2.0 Framework Components - Technology Considerations MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress

Microsoft Citizen Service Platform
Technology foundation
Applications & templates
People & Processes
Physical world
Gov 2.0 Framework Components - Technology Considerations MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Source: Microsoft's Citizen Service Platform http://www.microsoft.com/industry/publicsector/Government/csp/default.aspx
Microsoft Townhall
Political campaigns
Crowdsourcing issues
Azure cloud platform
Portal & DB backend

Gov 2.0 Framework Components - Technology Considerations
Gov 2.0 view from IBM – “Smarter Cities”, Web 2.0 and enterprise technologies

Gov 2.0 Framework Components - Technologies MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Google Platform and Apps VISION product leverages Google apps platform

Municipal IT groups have an important role to play as enablers
Lots of technology choices … with challenges and opportunities
Innovation must continue and … it’s not just about hard ROI
Gov 2.0 Framework Components - Technology MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Technology, Innovation and the Business Case http:// www.socialsignal.com /cartoon

Refocus on Gov 2.0 - the Short Story
Components of Gov 2.0 have been happening for a while … at all levels of government
Gov 2.0 is transformational and still early in its evolution
Gov 2.0 is not a fad and it’s gaining momentum

Refocus on Gov 2.0 - the Short Story – Part 2
Collaboration and participatory government is growing via Web 2.0/social media technologies
Open Data leverages a valuable asset to facilitate innovation and expanded services
At minimum … get informed, join the Gov 2.0 community and “sketch out” a framework plan

Embrace Gov 2.0 – it’s becoming the new way of doing business; technology is not the issue, organizational culture is our challenge
Accelerate Open Data – all levels of government need to increase knowledge and pick up the pace of moving forward to benefit all
Collaborate Now - limited resources and increasing internal and external demands for efficient and effective government dictate it
Engage and Empower Citizens - the opportunity exists to make quantum leaps in public service delivery throughout Canada
MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Concluding Thoughts …

Gov 2.0 and Open Data Education opportunity – MISA Ontario Annual Conference, June 13 – 16, 2010. Niagara Falls, Ontario. www.misa.on.ca
MISA Ontario 2010 Annual Conference Municipal Open Government Framework - a Work in Progress Open Gov, Open Data … Monday Tuesday Wednesday

Jury Konga, Chair MISA ON Gov 2.0 Committee and Principal eGov Futures Group [email_address] Mike Proudlock, Secretary MISA ON Gov 2.0 Committee and Project Manager Office of CIO, Peel Region [email_address] Thank You

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Municipal Open Gov Framework - Work in Progress

by Jury Konga on Jun 16, 2010

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Municipal Open Gov Framework - Work in Progress — Presentation Transcript