Transactional Analysis

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  • Transactional Analysis

    1. 1. TRANSACTIONAL ANALYSIS… A method to improve communication
    2. 2. <ul><li>According to TA, all forms of communication are transactions . </li></ul>
    3. 3. <ul><li>Transactional Analysis suggests that communication requires a contract or agreement between the communicators. </li></ul>
    4. 4. <ul><li>This contract includes: </li></ul><ul><li>Why they want to do something </li></ul><ul><li>With whom </li></ul><ul><li>What they are going to do </li></ul><ul><li>By when </li></ul><ul><li>Any fees, payment or exchanges there will be </li></ul>
    5. 5. <ul><li>What transactions or contracts can you see here? </li></ul>
    6. 6. <ul><li>For the communication transaction to be successful, it needs to be: </li></ul><ul><li>Congruent…everyone has the same expectations </li></ul><ul><li>Positive… stated in terms of what is wanted, not what is not wanted. </li></ul><ul><li>Detailed… these will depend on the nature of the contract </li></ul><ul><li>Manageable… parties need to be competent and able to do what is asked. </li></ul>
    7. 7. <ul><li>Transactional analysis says that the way we relate to each other is the result of three ego states. </li></ul>
    8. 8. PARENT: thoughts, behaviours and feelings copied from parents and other authority figures ADULT: thoughts, feelings and behaviours that are rational responses to the present. CHILD: thoughts, feelings and behaviours from childhood.
    9. 9. The Parent Ego State is comprised of the set of feelings, thought patterns and behaviours that we copy from others.
    10. 10. <ul><li>The Adult Ego State is our direct response to the present. When we are in the Adult Ego State, we deal with things without negative influences from our past. </li></ul>
    11. 11. The Child Ego State is a set of thoughts, feelings and behaviours that we replay from our own childhood.
    12. 12. <ul><li>Talk about this video clip . What ego state(s) can you see at play? </li></ul>
    13. 13. According to Transactional Analysis, there are two types of communication transactions that can occur, based on these ego states: Complementary Transactions Crossed Transactions
    14. 16. REFERENCES <ul><li>Berne, E. (1986). G ames people play . Reading: Cox & Wyman. </li></ul>

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