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Learning Innovation Network:
         The Shift To mLearning




                     Jeanne Meister
             Founder, New Learning Playbook
            jeanne@newlearningplaybook.com
             www.newlearningplaybook.com
© 2009, New Learning Playbook   1
www.newlearningplaybook.com
we’ll cover

                                      five
                                    themes in the
                                        next

                                        60
                                      minutes
© 2009, New Learning Playbook   2
www.newlearningplaybook.com
Outline

   1.Drivers
   and Trends
    Of Mobile
    Learning
© 2009, New Learning Playbook      3
www.newlearningplaybook.com
Outline

2. Mobile
 Learning
 in Action
              K-12
              Post Secondary


© 2009, New Learning Playbook      4
www.newlearningplaybook.com
Outline

 3. Mobile
    Pulse
   Survey
© 2009, New Learning Playbook      5
www.newlearningplaybook.com
Outline


4. Wachovia
  Case Study

© 2009, New Learning Playbook      6
www.newlearningplaybook.com
Outline


   5. SWOT
      Team
    Exercise
© 2009, New Learning Playbook      7
www.newlearningplaybook.com
Drivers and Trends
      Drivers
         &
 Trends Of Mobile
     Learning
© 2009, New Learning Playbook   8
www.newlearningplaybook.com
Drivers For Interest In
         Mobile Learning
Growth in Mobile Subscriptions




© 2009, New Learning Playbook   9
www.newlearningplaybook.com
Growth of Mobile Subscriptions
         Reported Subscriptions (millions)




                                             Over the next five years, over 80 percent of new subscriptions are
                                             expected to come from high growth markets, with the most significant
                                             growth coming from India and China.
     http://www.ericsson.com/ericsson/corporate_responsibility/cr06/markets/mobile/index.shtml

© 2009, New Learning Playbook                                          10
www.newlearningplaybook.com
Drivers For Interest In
         Mobile Learning

Millennials Expect
  To Use Latest
  Technologies
   In Their Jobs

© 2009, New Learning Playbook   11
www.newlearningplaybook.com
Millennials at Work
   Most Valued Benefits After Salary
                         First Choice                Second Choice               Third Choice

All respondents Training/development: 53% Cash bonuses: 41%                 Flexible work hours: 41%

      Asia         Training/development: 64% Assistance with housing: 46% Cash bonuses: 39%

 Australasia &
                   Training/development: 58% Flexible work hours: 45%       Cash bonuses: 42%
 Pacific Islands
  Central &
               Training/development: 61% Cash bonuses: 40%                  Flexible work hours: 32%
Eastern Europe

Western Europe Training/development: 57% Flexible work hours: 38%           Cash bonuses: 36%

 Middle East &
                   Flexible work hours: 55%   Training/development: 46%     Cash bonuses: 42%
    Africa
North America &                                                             Free private healthcare:
                Flexible work hours: 53%      Cash bonuses: 43%
                                                                            38%
 the Caribbean
South & Central
                Training/development: 73% Cash bonuses: 45%                 Flexible work hours: 41%
   America
                                                                          Base: 3953 global respondents
 © 2009, New Learning Playbook                  12
 www.newlearningplaybook.com
Millennials Will Route Around IT
          Departments
Which of these technologies do you currently use that are not supported by your organization’s IT department?




                                                                                              Forrester Research


 © 2009, New Learning Playbook                        13
 www.newlearningplaybook.com
Drivers For Interest In
         Mobile Learning
       Increase Efficiency Of How
            Learning Is Delivered
                                      Plus: growth of
                                        phones as
                                         device to
                                     download books

© 2009, New Learning Playbook   14
www.newlearningplaybook.com
Drivers and Trends
             Mobile
           Learning
               In
         Action @ K-12
© 2009, New Learning Playbook   15
www.newlearningplaybook.com
Mobiles For K-12 Education

         Mathematics



                                 Technology


Science & Engineering




                            …all Sports-Themed!
 © 2009, New Learning Playbook        16
 www.newlearningplaybook.com
Nokia & Pearson Foundation
     Train K-12 Teachers




© 2009, New Learning Playbook   17
www.newlearningplaybook.com
Drivers and Trends

                                Mobile
                                 Pulse
                                Survey

© 2009, New Learning Playbook     18
www.newlearningplaybook.com
Objectives of the Study
                                     USA      Canada   UK    India     Others
  The Buzz of Mobile                              7%
                                          3% 2%
  Learning                           7%



  Usage of Mobile
  Learning
  Barriers to Mobile                                                 81%

                                            Respondent Demographics
  Learning
  Future of Mobile Learning
  Content Areas for Mobile Learning
© 2009, New Learning Playbook   19
www.newlearningplaybook.com
Demographics of 125 Respondents
                                By Industry Type




© 2009, New Learning Playbook          20
www.newlearningplaybook.com
Demographics of Respondents
                              By Job Function


                                         3%
                                    5%
                              10%
                                                              34%

                    24%

                                                24%




              Executive Management               Other
              Division or Program Management     Operations
© 2009, New Learning Playbook
              Technology                         Sales or Marketing
                                           21
www.newlearningplaybook.com
The Buzz About Mobile Learning
     Learning through Mobile
             Devices                         “It’s really more m
                                        Performance Support, rather
                                        than e-learning on a mobile
                                             device.” - Survey
                                             Respondent, USA




Learning delivered               The best use of mobile learning is all about
     electronically              repackaging electronic performance
 © 2009, New Learning Playbook       22
 www.newlearningplaybook.com
                                 support tools.
The Buzz About Mobile Learning

“While I was at Invitrogen we were
 early adopters of iPhone/iTouch
   for business applications we
launched our online university, to
  include social networking and
  YouTube videos & mlearning.
 Our reps loved it -- they could do
 just in time training, share videos
 on lab protocols, and network with
    customers and one another.”
                          Sandi, USA
 © 2009, New Learning Playbook   23
 www.newlearningplaybook.com
The Buzz About Mobile Learning

                                 quot;I see a progressive growth
                                     of mobile learning to
                                  acquire knowledge. Today,
                                       acquiring required
                                    knowledge is becoming
                                     excessively costly via
                                traditional schooling. I also
                                    think mobile devices are
                                 ideal as a delivery for many
                                     certification programs.”
                                          Biren (Brian), India
© 2009, New Learning Playbook   24
www.newlearningplaybook.com
The Buzz About Mobile Learning

   “We are expanding our
  usage of mobile learning
for both employees as well
 as extended network. The
    real opportunity for
mlearning as I see it, is to
   think of mlearning as a
 “campaign’ rather than e-
    learning on a mobile
           device.“
                        Sami, Finland
 © 2009, New Learning Playbook      25
 www.newlearningplaybook.com
Usage of Mobile Learning –
           The Present Scenario
Does your company use any mobile devices for learning?
This includes using a PDA, Blackberry, a Smartphone, etc.



80%
70%
60%
50%
40%
30%
20%
10%
  0%
                  Yes                 No

© 2009, New Learning Playbook
Already 33% organizations are using mobile learning for their employees.
                                  26
 www.newlearningplaybook.com
The Future of Mobile Learning
                                         If you are not using mobiles for learning, are you
                                            considering usage in the next 12-18 months?


                                   80%
                                   70%
                                   60%
                                   50%
                                   40%
                                   30%
                                   20%
                                   10%
                                   0%
                                                                          Yes
                                                       No

Majority (70%)of the organizations are planning to use mobile learning
© 2009, New Learning Playbook      27
                      technology
                          in the coming 12-18 months.
www.newlearningplaybook.com
Mobile Learning In Organizations –
              Usage
  How long have you been using mobiles for learning?


60%

50%

40%

30%

20%

10%

 0%
           < 1 year    1-2 years       Other
25% have been or are starting to use mobile learning in the last year Another 15%
                                                                     year.
 of © 2009, New Learning Playbook say that they have been using Mobile Learning for the
    our survey respondents
                                                28
                                              1-
                                         last 1-2 years
    www.newlearningplaybook.com
Usage of Mobile Learning –
      Comparison Across Functions
Does your company use any mobile devices for learning?
This includes using a PDA, Blackberry, a Smartphone, etc.




The mobile learning in organizations in more prevalent in Non HR functions
 © 2009, New Learning Playbook            29
 www.newlearningplaybook.com as compared to HR functions (16%).
                      (42%)
Challenges For Mobile Learning
                    Challenges for Mobile Learning

                                       “Until we begin seeing a
                                      broader base of tech savvy
                                     workers, or identify business
                                  issues that can only be resolved
                                     through mobile learning, the
                                  spread of mobile learning will be
                                   slow. There are concerns that it
                                  is just another training trend and
                                    a more expensive solution to
                                   training which can be solved in
                                        less expensive ways.”

                                        Survey Respondent, USA
© 2009, New Learning Playbook     30
www.newlearningplaybook.com
Users Of Mobile Learning Today Also
 Used Collaborative Learning Tools

                            Corporate




Corporate Social Networks




  SharePoint,
  SharePoint, Blogs , and Communities of Practice are among the most popular
  © 2009, New Learning Playbook             31
                          learning tools among the organizations
   www.newlearningplaybook.com
Content Areas For Mobile Learning




 Product Knowledge Sales Training, and Communication are among the most
            Knowledge,
popular trainingsPlaybook
 © 2009, New Learning for which companies are using mobile learning technologies.
                                         32
 www.newlearningplaybook.com
Barriers to Mobile Learning


                                                              1 – Most Difficult
                                                              5 – Least Difficult




Funding, Organizational Culture and Lack of user sophistication are identified as
  © 2009, top Learning Playbook
          New barriers for mobile learning technology in the organizations.
                                          33
  www.newlearningplaybook.com
How Do You Measure the
    Effectiveness of Mobile Learning




    *Other includes increases in employee engagement, increases in overall employee satisfaction, increases in satisfaction of learning


20% of the organizations measure the effectiveness of mobile learning on the basis of usage
   © 2009, New Learning Playbook
                 while 45% are say they are working to create new metrics
                                            34
   www.newlearningplaybook.com
Drivers and Trends

                     Wachovia
                      Case
                      Study

© 2009, New Learning Playbook   35
www.newlearningplaybook.com
The Wachovia Case Study is not
included in this version of the
presentation.

For further information on the
Wachovia Case Study, contact:

      Jeanne@newlearningplaybook.com


© 2009, New Learning Playbook   36
www.newlearningplaybook.com
                                       36
Jeanne Meister
Founder, New Learning Playbook
jeanne@newlearningplaybook.com
www.newlearningplaybook.com


                      http://www.linkedin.com/in/jeannemeister

                      facebook.com/p/Jeanne_Meister/654439702

                      http://twitter.com/jcmeister



© 2009, New Learning Playbook       37
www.newlearningplaybook.com

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Learning Innovation Network Mobile Learning Research

  • 1. Learning Innovation Network: The Shift To mLearning Jeanne Meister Founder, New Learning Playbook jeanne@newlearningplaybook.com www.newlearningplaybook.com © 2009, New Learning Playbook 1 www.newlearningplaybook.com
  • 2. we’ll cover five themes in the next 60 minutes © 2009, New Learning Playbook 2 www.newlearningplaybook.com
  • 3. Outline 1.Drivers and Trends Of Mobile Learning © 2009, New Learning Playbook 3 www.newlearningplaybook.com
  • 4. Outline 2. Mobile Learning in Action K-12 Post Secondary © 2009, New Learning Playbook 4 www.newlearningplaybook.com
  • 5. Outline 3. Mobile Pulse Survey © 2009, New Learning Playbook 5 www.newlearningplaybook.com
  • 6. Outline 4. Wachovia Case Study © 2009, New Learning Playbook 6 www.newlearningplaybook.com
  • 7. Outline 5. SWOT Team Exercise © 2009, New Learning Playbook 7 www.newlearningplaybook.com
  • 8. Drivers and Trends Drivers & Trends Of Mobile Learning © 2009, New Learning Playbook 8 www.newlearningplaybook.com
  • 9. Drivers For Interest In Mobile Learning Growth in Mobile Subscriptions © 2009, New Learning Playbook 9 www.newlearningplaybook.com
  • 10. Growth of Mobile Subscriptions Reported Subscriptions (millions) Over the next five years, over 80 percent of new subscriptions are expected to come from high growth markets, with the most significant growth coming from India and China. http://www.ericsson.com/ericsson/corporate_responsibility/cr06/markets/mobile/index.shtml © 2009, New Learning Playbook 10 www.newlearningplaybook.com
  • 11. Drivers For Interest In Mobile Learning Millennials Expect To Use Latest Technologies In Their Jobs © 2009, New Learning Playbook 11 www.newlearningplaybook.com
  • 12. Millennials at Work Most Valued Benefits After Salary First Choice Second Choice Third Choice All respondents Training/development: 53% Cash bonuses: 41% Flexible work hours: 41% Asia Training/development: 64% Assistance with housing: 46% Cash bonuses: 39% Australasia & Training/development: 58% Flexible work hours: 45% Cash bonuses: 42% Pacific Islands Central & Training/development: 61% Cash bonuses: 40% Flexible work hours: 32% Eastern Europe Western Europe Training/development: 57% Flexible work hours: 38% Cash bonuses: 36% Middle East & Flexible work hours: 55% Training/development: 46% Cash bonuses: 42% Africa North America & Free private healthcare: Flexible work hours: 53% Cash bonuses: 43% 38% the Caribbean South & Central Training/development: 73% Cash bonuses: 45% Flexible work hours: 41% America Base: 3953 global respondents © 2009, New Learning Playbook 12 www.newlearningplaybook.com
  • 13. Millennials Will Route Around IT Departments Which of these technologies do you currently use that are not supported by your organization’s IT department? Forrester Research © 2009, New Learning Playbook 13 www.newlearningplaybook.com
  • 14. Drivers For Interest In Mobile Learning Increase Efficiency Of How Learning Is Delivered Plus: growth of phones as device to download books © 2009, New Learning Playbook 14 www.newlearningplaybook.com
  • 15. Drivers and Trends Mobile Learning In Action @ K-12 © 2009, New Learning Playbook 15 www.newlearningplaybook.com
  • 16. Mobiles For K-12 Education Mathematics Technology Science & Engineering …all Sports-Themed! © 2009, New Learning Playbook 16 www.newlearningplaybook.com
  • 17. Nokia & Pearson Foundation Train K-12 Teachers © 2009, New Learning Playbook 17 www.newlearningplaybook.com
  • 18. Drivers and Trends Mobile Pulse Survey © 2009, New Learning Playbook 18 www.newlearningplaybook.com
  • 19. Objectives of the Study USA Canada UK India Others The Buzz of Mobile 7% 3% 2% Learning 7% Usage of Mobile Learning Barriers to Mobile 81% Respondent Demographics Learning Future of Mobile Learning Content Areas for Mobile Learning © 2009, New Learning Playbook 19 www.newlearningplaybook.com
  • 20. Demographics of 125 Respondents By Industry Type © 2009, New Learning Playbook 20 www.newlearningplaybook.com
  • 21. Demographics of Respondents By Job Function 3% 5% 10% 34% 24% 24% Executive Management Other Division or Program Management Operations © 2009, New Learning Playbook Technology Sales or Marketing 21 www.newlearningplaybook.com
  • 22. The Buzz About Mobile Learning Learning through Mobile Devices “It’s really more m Performance Support, rather than e-learning on a mobile device.” - Survey Respondent, USA Learning delivered The best use of mobile learning is all about electronically repackaging electronic performance © 2009, New Learning Playbook 22 www.newlearningplaybook.com support tools.
  • 23. The Buzz About Mobile Learning “While I was at Invitrogen we were early adopters of iPhone/iTouch for business applications we launched our online university, to include social networking and YouTube videos & mlearning. Our reps loved it -- they could do just in time training, share videos on lab protocols, and network with customers and one another.” Sandi, USA © 2009, New Learning Playbook 23 www.newlearningplaybook.com
  • 24. The Buzz About Mobile Learning quot;I see a progressive growth of mobile learning to acquire knowledge. Today, acquiring required knowledge is becoming excessively costly via traditional schooling. I also think mobile devices are ideal as a delivery for many certification programs.” Biren (Brian), India © 2009, New Learning Playbook 24 www.newlearningplaybook.com
  • 25. The Buzz About Mobile Learning “We are expanding our usage of mobile learning for both employees as well as extended network. The real opportunity for mlearning as I see it, is to think of mlearning as a “campaign’ rather than e- learning on a mobile device.“ Sami, Finland © 2009, New Learning Playbook 25 www.newlearningplaybook.com
  • 26. Usage of Mobile Learning – The Present Scenario Does your company use any mobile devices for learning? This includes using a PDA, Blackberry, a Smartphone, etc. 80% 70% 60% 50% 40% 30% 20% 10% 0% Yes No © 2009, New Learning Playbook Already 33% organizations are using mobile learning for their employees. 26 www.newlearningplaybook.com
  • 27. The Future of Mobile Learning If you are not using mobiles for learning, are you considering usage in the next 12-18 months? 80% 70% 60% 50% 40% 30% 20% 10% 0% Yes No Majority (70%)of the organizations are planning to use mobile learning © 2009, New Learning Playbook 27 technology in the coming 12-18 months. www.newlearningplaybook.com
  • 28. Mobile Learning In Organizations – Usage How long have you been using mobiles for learning? 60% 50% 40% 30% 20% 10% 0% < 1 year 1-2 years Other 25% have been or are starting to use mobile learning in the last year Another 15% year. of © 2009, New Learning Playbook say that they have been using Mobile Learning for the our survey respondents 28 1- last 1-2 years www.newlearningplaybook.com
  • 29. Usage of Mobile Learning – Comparison Across Functions Does your company use any mobile devices for learning? This includes using a PDA, Blackberry, a Smartphone, etc. The mobile learning in organizations in more prevalent in Non HR functions © 2009, New Learning Playbook 29 www.newlearningplaybook.com as compared to HR functions (16%). (42%)
  • 30. Challenges For Mobile Learning Challenges for Mobile Learning “Until we begin seeing a broader base of tech savvy workers, or identify business issues that can only be resolved through mobile learning, the spread of mobile learning will be slow. There are concerns that it is just another training trend and a more expensive solution to training which can be solved in less expensive ways.” Survey Respondent, USA © 2009, New Learning Playbook 30 www.newlearningplaybook.com
  • 31. Users Of Mobile Learning Today Also Used Collaborative Learning Tools Corporate Corporate Social Networks SharePoint, SharePoint, Blogs , and Communities of Practice are among the most popular © 2009, New Learning Playbook 31 learning tools among the organizations www.newlearningplaybook.com
  • 32. Content Areas For Mobile Learning Product Knowledge Sales Training, and Communication are among the most Knowledge, popular trainingsPlaybook © 2009, New Learning for which companies are using mobile learning technologies. 32 www.newlearningplaybook.com
  • 33. Barriers to Mobile Learning 1 – Most Difficult 5 – Least Difficult Funding, Organizational Culture and Lack of user sophistication are identified as © 2009, top Learning Playbook New barriers for mobile learning technology in the organizations. 33 www.newlearningplaybook.com
  • 34. How Do You Measure the Effectiveness of Mobile Learning *Other includes increases in employee engagement, increases in overall employee satisfaction, increases in satisfaction of learning 20% of the organizations measure the effectiveness of mobile learning on the basis of usage © 2009, New Learning Playbook while 45% are say they are working to create new metrics 34 www.newlearningplaybook.com
  • 35. Drivers and Trends Wachovia Case Study © 2009, New Learning Playbook 35 www.newlearningplaybook.com
  • 36. The Wachovia Case Study is not included in this version of the presentation. For further information on the Wachovia Case Study, contact: Jeanne@newlearningplaybook.com © 2009, New Learning Playbook 36 www.newlearningplaybook.com 36
  • 37. Jeanne Meister Founder, New Learning Playbook jeanne@newlearningplaybook.com www.newlearningplaybook.com http://www.linkedin.com/in/jeannemeister facebook.com/p/Jeanne_Meister/654439702 http://twitter.com/jcmeister © 2009, New Learning Playbook 37 www.newlearningplaybook.com

Editor's Notes

  1. <number>
  2. 2004, global smartphone shipments were half that of notebooks. Last year, the tables turned as there were more smartphones than notebooks shipped world-wide and that trend is continuing. Conversation continues in WSJ under topic çš„S It Time To Leave Your Laptop Behind?education market for mobile and will grow exponentially from US$827 million in 2005 to US$6.49 billion in 2010AS of 2008, there were 295 million smart phones that could download books (of these are 18 million iPhones) Mobile social networking
  3. “Sports Bytes, funded by the Kauffman Foundation, is designed to capture kids’ attention by using gaming and cell phones todeliver important math and science Lessons” There are over 3 billion mobile phones in use - more than twice as many mobile phones as computers. Many people who cannot afford computers, do have mobile phones.Kaufmann Foundation investing as a way to deliver STEM education to K-12 Students around the world
  4. Building on its efforts to engage students and learners in a more personalized learning experience, Blackboard Inc. today announced the release of a free application that lets users of the Apple(R) iPhone(TM) and iPod touch(R) take learning on the go by accessing course information wherever and whenever they prefer. With the application, millions of students and learners accustomed to logging in to their institution's Blackboard(R) platform every day can now tap in to mobile learning opportunities by receiving updates and alerts on grades, assignments, tests and other information from courses as well as groups and organizations of which they are part on their iPhone or iPod .\"Many of today's students and learners live in a mobile world, and now they can learn in one too,\". \"This application is part of our focus to help students more deeply engage in the educational experience by creating learning opportunities that are not bound by time or place.\"Mobile learning has drawn the attention of administrators and educators as handheld devices, PDAs and smart phones have become increasingly popular in educational settings and among young people. The Blackboard Learn(TM) for Apple iPhone application is available as a download from the Apple iTunes(R) App Store and makes mobile learning a reality by linking course information to devices that are quickly becoming commonplace in high school hallways, on college campuses and in the workplace.touch.\"Many of today's students and learners live in a mobile world, and now they can learn in one too,\" said Michael L. Chasen, president and CEO of Blackboard. \"This application is part of our focus to help students more deeply free application that lets users of the Apple(R) iPhone(TM) and iPod touch(R) take learning on the go by accessing course information wherever and whenever they prefer.With the application, millions of students and learners accustomed to logging in to their institution's Blackboard(R) platform every day can now tap in to mobile learning opportunities by receiving updates and alerts on grades, assignments, tests and other information from courses as well as groups and organizations of which they are part on their iPhone or iPod touch.
  5. <number>
  6. <number><number>
  7. In the broadest possible terms, it is the strategic management of the flow of talentthrough an organisation. Its purpose is to assure that the supply of talent is available to align the right people with the right jobs at the right time based on strategic business objectives. But talent management is a lot more than yet another HR process. It is a mindset that goes beyond the rhetoric towards a holistic andintegrated approach to leveraging the greatest competitive advantage from people. Talent management is about those thoughts and actions that, consistently, over time, become organisational culture. Talent management is more than somethingto do, it is something to be, a way of working and achieving both short and long-term success. It is a belief that talent differentiates organisation culture and breeds competitive advantage, with benefits for both the individual and the organisation. Furthermore, the talent mindset is not just another HR fad. It is embedded in the entire organisation – championed by the leadership, modelled by the management, supported by a range of initiatives jointly developed by the business and HR.Human Capital Management is a new business mindset that considers people to represent a capital asset, rather than a set of costs. It is the foundational concept for talent management, in that leaders must adopt a new attitude and practices to replace the century-old imperative for cost control, with a new economy focus on investment return and business impact.Talent Management is a new business science that integrates workforce planning, acquisition, development, mobility and measurement into a strategic discipline that spans functional silos and optimizes talent throughout the employee lifecycle. Talent Management enables leaders to create competitive advantage through engagement, and the application of intellect and innovation in a global, interconnected economy. Effective talent management is integrated and aligned with the organization’s mission, core objectives, values and capabilities<number><number>
  8. In the broadest possible terms, it is the strategic management of the flow of talentthrough an organisation. Its purpose is to assure that the supply of talent is available to align the right people with the right jobs at the right time based on strategic business objectives. But talent management is a lot more than yet another HR process. It is a mindset that goes beyond the rhetoric towards a holistic andintegrated approach to leveraging the greatest competitive advantage from people. Talent management is about those thoughts and actions that, consistently, over time, become organisational culture. Talent management is more than somethingto do, it is something to be, a way of working and achieving both short and long-term success. It is a belief that talent differentiates organisation culture and breeds competitive advantage, with benefits for both the individual and the organisation. Furthermore, the talent mindset is not just another HR fad. It is embedded in the entire organisation – championed by the leadership, modelled by the management, supported by a range of initiatives jointly developed by the business and HR.Human Capital Management is a new business mindset that considers people to represent a capital asset, rather than a set of costs. It is the foundational concept for talent management, in that leaders must adopt a new attitude and practices to replace the century-old imperative for cost control, with a new economy focus on investment return and business impact.Talent Management is a new business science that integrates workforce planning, acquisition, development, mobility and measurement into a strategic discipline that spans functional silos and optimizes talent throughout the employee lifecycle. Talent Management enables leaders to create competitive advantage through engagement, and the application of intellect and innovation in a global, interconnected economy. Effective talent management is integrated and aligned with the organization’s mission, core objectives, values and capabilities<number><number>
  9. In the broadest possible terms, it is the strategic management of the flow of talentthrough an organisation. Its purpose is to assure that the supply of talent is available to align the right people with the right jobs at the right time based on strategic business objectives. But talent management is a lot more than yet another HR process. It is a mindset that goes beyond the rhetoric towards a holistic andintegrated approach to leveraging the greatest competitive advantage from people. Talent management is about those thoughts and actions that, consistently, over time, become organisational culture. Talent management is more than somethingto do, it is something to be, a way of working and achieving both short and long-term success. It is a belief that talent differentiates organisation culture and breeds competitive advantage, with benefits for both the individual and the organisation. Furthermore, the talent mindset is not just another HR fad. It is embedded in the entire organisation – championed by the leadership, modelled by the management, supported by a range of initiatives jointly developed by the business and HR.Human Capital Management is a new business mindset that considers people to represent a capital asset, rather than a set of costs. It is the foundational concept for talent management, in that leaders must adopt a new attitude and practices to replace the century-old imperative for cost control, with a new economy focus on investment return and business impact.Talent Management is a new business science that integrates workforce planning, acquisition, development, mobility and measurement into a strategic discipline that spans functional silos and optimizes talent throughout the employee lifecycle. Talent Management enables leaders to create competitive advantage through engagement, and the application of intellect and innovation in a global, interconnected economy. Effective talent management is integrated and aligned with the organization’s mission, core objectives, values and capabilities
  10. <number>
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  15. 31
  16. 31
  17. 31
  18. Funding is a barrier since most users of m leanring have difficulty proving busines value 31
  19. New metrics: Are employees more engagedContributing more ideasMore satisfied at workAble to be competent on job fasterAble to land a sale due to performance support of mobile device
  20. CONCEPT: Two efforts going on concurrently....Jenn:From the Learning Services side, Goal is to take learning from the formal and structured and move more towards the point of need. Think about how people learn and access information on a daily basis. You do take a course every time you need to know something or even go to the library to in-depth research? Google type search gives access to unlimted information that is accessible vir. Anywhere.Jeannie:At the same time, from the GBG HR Learning Side… Tell Bob Marshall story, show matrix (next slide) <number>