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Frank Dethier
Session 5: Resources
Frank Dethier –
HOW TO INNOVATE?
RESOURCES
Strategy, Process & Organization are important, but your People will
innovate!
2
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Right person,
Right job
Individuals Project Teams
Diversity
Leadership
Vision, listening
& advice
Frank Dethier –
HOW TO INNOVATE?
INDIVIDUALS
3
Who are your best Innovators?
Most companies have a lot of experience identifying their best performers,
but not their best Innovators
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Frank Dethier –
HOW TO INNOVATE?
YOU
4
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Standaard Test
• Ontdekker
• Planner
• Realist
• …
Frank Dethier –
HOW TO INNOVATE?
INDIVIDUALS
5
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P
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C
Frank Dethier –
HOW TO INNOVATE?
INDIVIDUALS
6
 Curious
 Challenge status quo
 Take risks, difficult to
manage
 Creative, Intuitive
 Networking
Ideal to create ‘broad
ideas’
 Practical and eye for
details
 Respect rules &
authority
 Task oriented & like to
finish it
Ideal to implement ideas
S
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Starters – ‘NT’ Finishers – ‘SJ’
Frank Dethier –
HOW TO INNOVATE?
RECRUITMENT OF INDIVIDUALS
7
What kind of people do you recruit?
But we do expect different results?!
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Frank Dethier –
HOW TO INNOVATE?
INDIVIDUALS
8
Clarify
Context
Big Picture
& Create
Ideas
Plan solutions
& Develop
Take Action
& Implement
Creation Process
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Do you know your preference(s)?
Foursight identifies ‘best’ role of individual in Innovation project
 But not your potential in comparison with successful Innovators
Frank Dethier –
HOW TO INNOVATE?
INDIVIDUALS
9
Clarify
Context
Big Picture
& Create
Ideas
Plan solutions
& Develop
Take Action
& Implement
Creation Process
S
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R
C
How would you staff an Innovation project team?
Frank Dethier –
HOW TO INNOVATE?
RESOURCES
10
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Right person,
Right job
Individuals Project Teams
Diversity
Leadership
Vision, listening
& advice
Frank Dethier –
HOW TO INNOVATE?
PROJECT TEAMS
11
 Reaches quickly
consensus
 React consistently in
even predictable way
(based on their
preferences)
 Reaches more difficult
consensus
 Ideal for Innovative
assignments
 Synergetic effect
Homogenous Team Heterogeneous Team
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Disruptive Innovation
Frank Dethier –
HOW TO INNOVATE?
BRAIN DOMINANCE MODEL
12
Data gathering as well as Problem solving
 Left & Right Brain thinkers
 Left: logical, analythical
 Right: non-linear, intuitive approach
 Problem solving preference
 Individually
 In group
 Learn & Experiment
 Abstract thinkers: learn before they experiment
 Experience thinkers: experiment before learning
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What kind of tools/processes to use to optimally use all your resources capabilities?
Frank Dethier –
Isaac Newton
PROJECT TEAMS
BRAIN DOMINANCE MODEL - HBDI
13
Albert Einstein
Ghandi
J. Edgar Hoover
Great Brains in History
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Frank Dethier –
PROJECT TEAMS
BRAIN DOMINANCE MODEL - DIVERSITY
14Heterogeneous Team
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Frank Dethier –
HOW TO INNOVATION?
PROJECT TEAMS
Functional Diversity: ensure (besides thinking
styles/personality) that all functions are represented
in team
 Development
 Marketing
 Sales
 Financials
 Design
 ...
15
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Frank Dethier –
PROJECT TEAMS
FUNCTIONAL DIVERSITY
Design is also important driver of Innovation
16
+
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Frank Dethier –
HOW TO INNOVATE?
PROJECT TEAMS
‘Ideal’ size of project team?
 Very small teams (e.g. 2 to 3 people) lack often
diversities (functional, personality) needed for
Innovation
 Very large teams (> 10 to 12 people) are too big to
exchange info in an effective and active way
17
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Frank Dethier –
HOW TO INNOVATE?
RESOURCES
18
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Right person,
Right job
Individuals Project Teams
Diversity
Leadership
Vision, listening
& advice
Frank Dethier –
HOW TO INNOVATE?
LEADERSHIP
 Most important individual in your organisation
to have successful innovations?
 For example
 Creative Director?
 R&D Director?
 Head of Marketing?
 Creative genius?
 …
19
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Frank Dethier –
HOW TO INNOVATE?
LEADERSHIP
 CEO = most important person
 Link Innovation & Strategy
 Create Focus, engagement & passion for Innovation
 Dedicated budgets and resources for Innovation
programs
 Accelerate good ideas into new products, Services or
business models
 Define Innovation process & metrics to ensure
Innovation becomes sustainable in the organization
 ...
20
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Frank Dethier –
HOW TO INNOVATE?
LEADERSHIP
21
Be genuinly
curious
Listen
profoundly
Ask powerful
questions
Help reframe
challenge
Give
feedback
Reflect big
picture/ vision
Take
responsibility,
but allow people
to grow
Behavior that
stimulates Innovation
with people
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Frank Dethier –
HOW TO INNOVATE?
LEADERSHIP
22
 challenge organizational norms,
encourage divergent thinking, and
push followers to develop
innovative strategies
 high standards of moral and ethical
conduct and who engender loyalty
from followers
 Inspiring vision for the future based
on values and ideals
 recognizing the unique growth and
developmental needs of followers
as well as coaching followers and
consulting with them
 aimed at monitoring and controlling
employees through rational or
economic means
 provide tangible or intangible
support and resources to followers
in exchange for their efforts and
performance
 Setting standards and monitoring
deviations from these standards
Transformational
leaderschip
Transactional leadership
S
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Frank Dethier –
HOW TO INNOVATE?
LEADERSHIP
23
 challenge organizational norms,
encourage divergent thinking, and
push followers to develop
innovative strategies
 high standards of moral and ethical
conduct and who engender loyalty
from followers
 Inspiring vision for the future based
on values and ideals
 recognizing the unique growth and
developmental needs of followers
as well as coaching followers and
consulting with them
 aimed at monitoring and controlling
employees through rational or
economic means
 provide tangible or intangible
support and resources to followers
in exchange for their efforts and
performance
 Setting standards and monitoring
deviations from these standards
Transformational
leaderschip
Transactional leadership
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C
Higher success
rate for
Innovation
Frank Dethier –
HOW TO INNOVATE?
LEADERSHIP
Managers that don’t like conflicts, fall often in
‘comfortable clone syndrome’
Surround themselves with people thinking the same
way
‘If we all think alike, then no one is thinking’ (Patton)
24
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Frank Dethier –
HOW TO INNOVATE?
CREATIVE GENIUSES
Some traits
 Who comes up with the critical ideas that are the
beginnings of innovation?
 No one can innovate if they accept things the way they
are today, so making innovations requires that we are
willing to see things differently. We have to overcome
institutional and bureaucratic inertia that may burden our
thinking process, and challenge ourselves to see
beyond conventional viewpoints.
25
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Frank Dethier –
HOW TO INNOVATE?
INNOVATION LEADERS
Some traits
 set expectations, define priorities, celebrate and reward
successes, and deal with failures, and all of these
factors can be done in a way that makes innovation
easier or more difficult
 promote, encourage, prod, support, and drive innovation
in their organizations. They do this in spontaneous
moments of insight, in ad-hoc initiatives, as well as in
highly structured innovation programs
 they help people seek new experiences that may spark
new ideas; and they create a regular operations context
in which sharing and developing new ideas is the norm
26
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Frank Dethier –
HOW TO INNOVATE?
OTHER RECOMMENDATIONS
 Do not classify all your employees rigidly into these
categories
 But ensure that all roles are being played, and played
well, so that defining, developing, and implementing
ideas that become innovations becomes the norm.
 New recruitments: think also about traits you’re
looking for
 Reflect on your own leadership (and ask feedback)
27
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IA Innovatiemanagement. Voka kempen sessie 5 Frank Dethier

  • 2. Frank Dethier – HOW TO INNOVATE? RESOURCES Strategy, Process & Organization are important, but your People will innovate! 2 S P O R C Right person, Right job Individuals Project Teams Diversity Leadership Vision, listening & advice
  • 3. Frank Dethier – HOW TO INNOVATE? INDIVIDUALS 3 Who are your best Innovators? Most companies have a lot of experience identifying their best performers, but not their best Innovators S P O R C
  • 4. Frank Dethier – HOW TO INNOVATE? YOU 4 S P O R C Standaard Test • Ontdekker • Planner • Realist • …
  • 5. Frank Dethier – HOW TO INNOVATE? INDIVIDUALS 5 S P O R C
  • 6. Frank Dethier – HOW TO INNOVATE? INDIVIDUALS 6  Curious  Challenge status quo  Take risks, difficult to manage  Creative, Intuitive  Networking Ideal to create ‘broad ideas’  Practical and eye for details  Respect rules & authority  Task oriented & like to finish it Ideal to implement ideas S P O R C Starters – ‘NT’ Finishers – ‘SJ’
  • 7. Frank Dethier – HOW TO INNOVATE? RECRUITMENT OF INDIVIDUALS 7 What kind of people do you recruit? But we do expect different results?! S P O R C
  • 8. Frank Dethier – HOW TO INNOVATE? INDIVIDUALS 8 Clarify Context Big Picture & Create Ideas Plan solutions & Develop Take Action & Implement Creation Process S P O R C Do you know your preference(s)? Foursight identifies ‘best’ role of individual in Innovation project  But not your potential in comparison with successful Innovators
  • 9. Frank Dethier – HOW TO INNOVATE? INDIVIDUALS 9 Clarify Context Big Picture & Create Ideas Plan solutions & Develop Take Action & Implement Creation Process S P O R C How would you staff an Innovation project team?
  • 10. Frank Dethier – HOW TO INNOVATE? RESOURCES 10 S P O R C Right person, Right job Individuals Project Teams Diversity Leadership Vision, listening & advice
  • 11. Frank Dethier – HOW TO INNOVATE? PROJECT TEAMS 11  Reaches quickly consensus  React consistently in even predictable way (based on their preferences)  Reaches more difficult consensus  Ideal for Innovative assignments  Synergetic effect Homogenous Team Heterogeneous Team S P O R C Disruptive Innovation
  • 12. Frank Dethier – HOW TO INNOVATE? BRAIN DOMINANCE MODEL 12 Data gathering as well as Problem solving  Left & Right Brain thinkers  Left: logical, analythical  Right: non-linear, intuitive approach  Problem solving preference  Individually  In group  Learn & Experiment  Abstract thinkers: learn before they experiment  Experience thinkers: experiment before learning S P O R C What kind of tools/processes to use to optimally use all your resources capabilities?
  • 13. Frank Dethier – Isaac Newton PROJECT TEAMS BRAIN DOMINANCE MODEL - HBDI 13 Albert Einstein Ghandi J. Edgar Hoover Great Brains in History S P O R C
  • 14. Frank Dethier – PROJECT TEAMS BRAIN DOMINANCE MODEL - DIVERSITY 14Heterogeneous Team S P O R C
  • 15. Frank Dethier – HOW TO INNOVATION? PROJECT TEAMS Functional Diversity: ensure (besides thinking styles/personality) that all functions are represented in team  Development  Marketing  Sales  Financials  Design  ... 15 S P O R C
  • 16. Frank Dethier – PROJECT TEAMS FUNCTIONAL DIVERSITY Design is also important driver of Innovation 16 + S P O R C
  • 17. Frank Dethier – HOW TO INNOVATE? PROJECT TEAMS ‘Ideal’ size of project team?  Very small teams (e.g. 2 to 3 people) lack often diversities (functional, personality) needed for Innovation  Very large teams (> 10 to 12 people) are too big to exchange info in an effective and active way 17 S P O R C
  • 18. Frank Dethier – HOW TO INNOVATE? RESOURCES 18 S P O R C Right person, Right job Individuals Project Teams Diversity Leadership Vision, listening & advice
  • 19. Frank Dethier – HOW TO INNOVATE? LEADERSHIP  Most important individual in your organisation to have successful innovations?  For example  Creative Director?  R&D Director?  Head of Marketing?  Creative genius?  … 19 S P O R C
  • 20. Frank Dethier – HOW TO INNOVATE? LEADERSHIP  CEO = most important person  Link Innovation & Strategy  Create Focus, engagement & passion for Innovation  Dedicated budgets and resources for Innovation programs  Accelerate good ideas into new products, Services or business models  Define Innovation process & metrics to ensure Innovation becomes sustainable in the organization  ... 20 S P O R C
  • 21. Frank Dethier – HOW TO INNOVATE? LEADERSHIP 21 Be genuinly curious Listen profoundly Ask powerful questions Help reframe challenge Give feedback Reflect big picture/ vision Take responsibility, but allow people to grow Behavior that stimulates Innovation with people S P O R C
  • 22. Frank Dethier – HOW TO INNOVATE? LEADERSHIP 22  challenge organizational norms, encourage divergent thinking, and push followers to develop innovative strategies  high standards of moral and ethical conduct and who engender loyalty from followers  Inspiring vision for the future based on values and ideals  recognizing the unique growth and developmental needs of followers as well as coaching followers and consulting with them  aimed at monitoring and controlling employees through rational or economic means  provide tangible or intangible support and resources to followers in exchange for their efforts and performance  Setting standards and monitoring deviations from these standards Transformational leaderschip Transactional leadership S P O R C
  • 23. Frank Dethier – HOW TO INNOVATE? LEADERSHIP 23  challenge organizational norms, encourage divergent thinking, and push followers to develop innovative strategies  high standards of moral and ethical conduct and who engender loyalty from followers  Inspiring vision for the future based on values and ideals  recognizing the unique growth and developmental needs of followers as well as coaching followers and consulting with them  aimed at monitoring and controlling employees through rational or economic means  provide tangible or intangible support and resources to followers in exchange for their efforts and performance  Setting standards and monitoring deviations from these standards Transformational leaderschip Transactional leadership S P O R C Higher success rate for Innovation
  • 24. Frank Dethier – HOW TO INNOVATE? LEADERSHIP Managers that don’t like conflicts, fall often in ‘comfortable clone syndrome’ Surround themselves with people thinking the same way ‘If we all think alike, then no one is thinking’ (Patton) 24 S P O R C
  • 25. Frank Dethier – HOW TO INNOVATE? CREATIVE GENIUSES Some traits  Who comes up with the critical ideas that are the beginnings of innovation?  No one can innovate if they accept things the way they are today, so making innovations requires that we are willing to see things differently. We have to overcome institutional and bureaucratic inertia that may burden our thinking process, and challenge ourselves to see beyond conventional viewpoints. 25 S P O R C
  • 26. Frank Dethier – HOW TO INNOVATE? INNOVATION LEADERS Some traits  set expectations, define priorities, celebrate and reward successes, and deal with failures, and all of these factors can be done in a way that makes innovation easier or more difficult  promote, encourage, prod, support, and drive innovation in their organizations. They do this in spontaneous moments of insight, in ad-hoc initiatives, as well as in highly structured innovation programs  they help people seek new experiences that may spark new ideas; and they create a regular operations context in which sharing and developing new ideas is the norm 26 S P O R C
  • 27. Frank Dethier – HOW TO INNOVATE? OTHER RECOMMENDATIONS  Do not classify all your employees rigidly into these categories  But ensure that all roles are being played, and played well, so that defining, developing, and implementing ideas that become innovations becomes the norm.  New recruitments: think also about traits you’re looking for  Reflect on your own leadership (and ask feedback) 27 S P O R C