1. WINNERS VS LOSERS
THE WINNERS THE LOSERS
• is always part of the answer • is always part of the problem
• always has a program • Is always has an excuse
• says, "Let me do it for you“ • says, "That is not my job.“
• sees an answer for every • sees a problem for every
problem answer.
• says, "It may be difficult but • say, "It may be possible but it
it is possible" is too difficult.“
• When makes a mistake, he • When makes a mistake, he
says, " I was wrong" says, "It wasn't my fault."

2. WINNERS VS LOSERS
THE WINNERS THE LOSERS
• makes commitments; • makes promises
• have dreams • have schemes
• say, "I must do something" • say, "Something must be
• are a part of the team done."
• see the gain • are apart from the team.
• see possibilities • see pain
• believe in win/win • see problems
• believe for them to win
someone has to lose

3. WINNERS VS LOSERS
THE WINNERS THE LOSERS
• see the potential • see the past
• are like a thermostat • are like thermometers
• choose what they say
• say what they choose
• use hard arguments, but soft
words • use soft arguments, but hard
• stand firm on values but words.
compromise on petty things • stand firm on petty things
• follow the philosophy of but compromise on values
empathy: "Don't do to others
what you • follow the philosophy, "Do it
don't want them to do to you“ to others before they do it to
you.“

4. Winners make it happen
Losers let it happen