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Eportfolios for Communication Skills
   and Intercultural Competence
              Darren Cambridge

           Northeast Association for
         Language Learning Technology
            Easton, PA, April 4, 2009
European Language Portfolio
• Funded by the European Union
• A variety of frameworks for different national
  contexts and languages
• Three components
  – Passport – Europass
  – Dossier
  – Biography
Passport
Self-assessment of multiple dimensions of language ability according to
common standards
ELP Biography
Key elements of an eportfolio
Evidence of learning                     Dossier
• Authentic
• Diverse

Reflection on evidence and identity      Biography
• Interprets change over time
• Examines performance across contexts
• Articulates commitments and future
aspirations

Assessment usingcommon conceptual        Passport
framework
• Connects evidence and reflections to
shared standards
• Facilitates conversation
Overview
• Efforts to establish conceptual frameworks
  and assessment methodologies
• Ways of supporting reflective learning
• Broadening our understanding of evidence
• (A bit about eportolios and social software if
  there’s time)
Assessment
ACE Assessing International Initiatives
• An initiative of the American Council
  on Education funded by the Fund for
  the Improvement of Post-secondary
  Education
• Six participating institutions
• Assessment using a combination of an
  eportfolio and a survey
• Website with resources for
  assessment:
  http://tinyurl.com/aceinternational
Knowledge                            Skills                                    Attitudes
                                      Outcomes
•Understands his culture within      •Uses knowledge, diverse            •Appreciates the language, art,
a global and comparative             cultural frames of reference,       religion, philosophy, and
context (that is, the student        and alternate perspectives to       material culture of different
recognizes that his culture is       think critically and solve          cultures.
one of many diverse cultures         problems.
                                                                         •Accepts cultural differences
and that alternate perceptions
                                     •Communicates and connects
and behaviors may be based in                                            and tolerates cultural ambiguity.
cultural differences).               with people in other language
                                                                         •Demonstrates an ongoing
                                     communities in a range of
•Demonstrates knowledge of           settings for a variety of           willingness to seek out
global issues, processes, trends,    purposes, developing skills in      international or intercultural
and systems (that is, economic       each of the four modalities:        opportunities.
and political interdependency        speaking (productive), listening
among nations, environmental-        (receptive), reading (receptive),
cultural interaction, global         and writing (productive).
governance bodies, and
                                     •Uses foreign language skills
nongovernmental
organizations).                      and/or knowledge of other
                                     cultures to extend his access to
•Demonstrates knowledge of           information, experiences, and
other cultures (including beliefs,   understanding.
values, perspectives, practices,
and products).
Rubrics
Liberal Education for
America’s Promise (LEAP)
• Knowledge of Human Cultures            • Personal and Social
  and the Physical and Natural             Responsibility
  World                                      – Civic knowledge and
                                               engagement—local and global
    – Through study in the sciences
                                             – Intercultural knowledge and
      and mathematics, social
      sciences, humanities, histories,         competence
      languages, and the arts                – Ethical reasoning and action
• Intellectual and Practical Skills          – Foundations and skills for
    – Inquiry and analysis                     lifelong learning
                                         • Integrative Learning
    – Critical and creative thinking
    – Written and oral                       – Synthesis and advanced
      communication                            accomplishment across
                                               general and specialized studies
    – Quantitative literacy
    – Information literacy
    – Teamwork and problem
      solving
VALUE Intercultural Rubric
Reflection
Theories of Reflection
• John Dewey - Critical Thinking
    – Tacit knowledge
    – Rigorous analytical thinking
• Donald Schön - Reflective Practitioner
    – Key to effective professional practice and human thought
    – Reflection-in-action, reflection-on-action
• David Kolb - Stages of Reflection
   – Description, analysis, judgment, planning
• David Boud - Linking cognitive and affective
    – Examining emotions in professional performance
• Pablo Friere, Stephen Brookfield, et. al - Critical Reflection
    – Questioning assumptions
    – Understanding and challenging domination
Reflection with Eportfolios
• Enabling multimedia and hypertextual evidence and
  reflection
   – LSU
   – Stanford
   – LaGuardia
• Scaffolding the learning process
   – Concordia
   – Kapiolani
• Providing support and feedback
   – LRO
   – Skilled Immigrant ePortfolio
Enabling multimedia and hypertextual
       evidence and reflection

• Communication Across the Curriculum at LSU
• Stanford Learning Careers Project
• LaGuardia Community College Eportfolio
Communication
Across the
Curriculum at LSU
• Recent
  immigrants and
  first-generation
  college students
• Bridging home
  and disciplinary
  culture
• Impact on
  retention, student
  engagement,
  grades
• Visual design and
  iteration
Scaffolding the Reflection Process

• Concordia University (Montreal) ePEARL
• Kapi’olani Community College Nā Wa̒a
Scaffolding Self-
Regulated Learning
ePEARL Project                   Phases of Self-Regulation
• Software for primary and       • Forethought
  second school students            – Goal Setting
                                    – Self-efficacy
• In use in schools across
                                 • Performance
  Quebec and elsewhere in
  Canada                            – Self-recording
• Research on use in French      • Self-reflection
  immersion school for grades       – Self-judgment
  5-6 shows gains in self-          – Self-reaction
  regulated learning attitudes
  and behaviors
Matrix Thinking at Kapi’olani
• First-year courses
• Six native Hawaiian values
  and four stages of the
  journey of a canoe
• Research documents
  impact on student
  engagement (CCSSE) and
  learning strategies (LASSI)
Providing Support and Feedback

• Learning Record Online
• Skilled Immigrant ePortfolios
Learning Record Online
•   Five dimensions of learning and course goals
•   Observations and samples of work throughout semester
•   Rapid and iterative feedback through web interface
•   Interpretation and grade recommendations at middle and end
•   Midterm moderations
Skilled Immigrant ePortfolio
• Successful and harmonious integration of immigrants
• Integrating and improving access to rich and diverse
  resources and services that are hidden, dispersed or
  fragmented
• Regional initiative in Quebec
• Modular personal portal links services to self-
  representation
                                 Samantha Slade
                               sam@percolab.com
A modular widget-based environment
Integrating Language and Culture

Phase 1, Early 2009     Phase 2, Mid 2009            Phase 3, Late 2009
The Basics              Workplace Integration        Daily Life

 Language proficiency   Finding employment            Health
                                                      Family
 Personal profile       Health and safety
                                                      Housing
 Experiences            Performing at interviews
                                                      Leisure activities
 Competence             Local work culture
                                                      Banking
                        Conflicts in the workplace
                                                      Citizenship
                        Business networks
                        Starting a business
                        Team work
                        Volunteering
Complicating Evidence
• Link between evidence and reflection distinguishes
  eportfolios and other digital means for
   – Supporting reflective learning
   – Managing information about knowledge, skills, abilities and
     experiences
• “Evidence” is the documents included in a portfolio on which
  the author reflects
• Use of evidence in practice is more complex than the
  eportfolio literature often acknowledges
Academics as Test of Self
• We intended for
  curricular content to be
  an central source of
  evidence and ideas and
  strategies, but it didn’t
  show up this way
• Class work functioned as
   – A demonstration of
     character virtues
   – An experience
   – A goal putting aspiration
     towards those virtues in
     action
Characteristics of   Agency
                     • Self-authored
item used as
                     • Collaboratively authored (portfolio author and associates)
evidence
                     • Other-authored
                     Media
                     •Media and modality of evidence (e.g., text, audio, image,
                     streaming video, multimedia, etc.)


Purpose of           Rhetorical Function
                     • Intended (or deduced) function of the evidence (e.g.,
incorporating
                     demonstrates or symbolizes)
evidence
                     Object
                     • Evidence reflects author’s knowledge, skills, character traits,
                     beliefs, goals, or identifications

Characteristics of   Sponsorship
                     • Institutionally sponsored (curricular, co-curricular, community
associated
                     organizations, etc.)
learning activity
                     • Self-sponsored
                     • Unsponsored
                     Participation
                     • Individual participation
                     • Group activity
                     • Larger community/associational activity
Matches and Mismatches
•   Reflective description of evidence
•   Content of evidence
•   Local – site of specific evidence use
•   Global – the whole portfolio
•   Matches and mismatches yield more
    sophisticated understanding and resources for
    supporting portfolio authors
Being popular matters because
• It suggests intrinsic motivation, which we’d
  like to understand and tap.


• There are social practices related to use
  beyond academic settings we need to take
  into account.
Fits into the open spaces of daily life
• Short
   – Average blog post is 210.4 words
   – Mean length of “About Me” is 157 characters; median is 36
• Frequent
   – Time between last and penultimate post mean in 5 days;
     mode is 1 day
   – 60% of adults access SNS at least several times a week ;
     37% access every day
   – Average college student logs in at least once a day
• Brief
   – 59% of blog writers spend 1-2 hrs/wk
   – Average college students spends 20 minutes/day on SNS
Database Lowers Transaction Costs
• Data collection
   – Unstructured
   – “firstly, a dataset, a list of things” (Jarrett 2004)
• Interface
   – Provides structure; guide’s the reader’s experience
   – Emphasis of search in blogs and SNS
       • Dynamic selection and arrangement vs.
       • Interface as a composition with an intentionally meaningful
         selection and arrangement
• Number of fields completed predicts number of friends
  but amount of information in them does not
• Used by 80,000 residents
• Most active users demographically representative
• Use across roles suggests intrinsic motivation and
  lifelong learning
• Integration of different life roles in single
  representation with user control over contents and
  visual design key success factor
I think it'd be difficult to separate completely, you know,
who I am and what my immediate family loves are versus
just me as a professional educator and nurse. … I am not
someone who's isolated to the world of professional
nursing education. I also have conflicting, or competing
maybe, obligations within my life that I need to balance, just
as students do and other professionals do, and I think that
that's a good thing, to show … people that are reading my
sites, I have other obligations in my life, and I manage to
hopefully balance them all and be able to perform to the
best of my ability in all those domains.
Network Self
 Creating intentional connections


Symphonic Self
 Achieving integrity of the whole
Eportfolios for developing communication skills and intercultural competence

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Eportfolios for developing communication skills and intercultural competence

  • 1. Eportfolios for Communication Skills and Intercultural Competence Darren Cambridge Northeast Association for Language Learning Technology Easton, PA, April 4, 2009
  • 2. European Language Portfolio • Funded by the European Union • A variety of frameworks for different national contexts and languages • Three components – Passport – Europass – Dossier – Biography
  • 3. Passport Self-assessment of multiple dimensions of language ability according to common standards
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  • 6. Key elements of an eportfolio Evidence of learning Dossier • Authentic • Diverse Reflection on evidence and identity Biography • Interprets change over time • Examines performance across contexts • Articulates commitments and future aspirations Assessment usingcommon conceptual Passport framework • Connects evidence and reflections to shared standards • Facilitates conversation
  • 7. Overview • Efforts to establish conceptual frameworks and assessment methodologies • Ways of supporting reflective learning • Broadening our understanding of evidence • (A bit about eportolios and social software if there’s time)
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  • 10. ACE Assessing International Initiatives • An initiative of the American Council on Education funded by the Fund for the Improvement of Post-secondary Education • Six participating institutions • Assessment using a combination of an eportfolio and a survey • Website with resources for assessment: http://tinyurl.com/aceinternational
  • 11. Knowledge Skills Attitudes Outcomes •Understands his culture within •Uses knowledge, diverse •Appreciates the language, art, a global and comparative cultural frames of reference, religion, philosophy, and context (that is, the student and alternate perspectives to material culture of different recognizes that his culture is think critically and solve cultures. one of many diverse cultures problems. •Accepts cultural differences and that alternate perceptions •Communicates and connects and behaviors may be based in and tolerates cultural ambiguity. cultural differences). with people in other language •Demonstrates an ongoing communities in a range of •Demonstrates knowledge of settings for a variety of willingness to seek out global issues, processes, trends, purposes, developing skills in international or intercultural and systems (that is, economic each of the four modalities: opportunities. and political interdependency speaking (productive), listening among nations, environmental- (receptive), reading (receptive), cultural interaction, global and writing (productive). governance bodies, and •Uses foreign language skills nongovernmental organizations). and/or knowledge of other cultures to extend his access to •Demonstrates knowledge of information, experiences, and other cultures (including beliefs, understanding. values, perspectives, practices, and products).
  • 13. Liberal Education for America’s Promise (LEAP) • Knowledge of Human Cultures • Personal and Social and the Physical and Natural Responsibility World – Civic knowledge and engagement—local and global – Through study in the sciences – Intercultural knowledge and and mathematics, social sciences, humanities, histories, competence languages, and the arts – Ethical reasoning and action • Intellectual and Practical Skills – Foundations and skills for – Inquiry and analysis lifelong learning • Integrative Learning – Critical and creative thinking – Written and oral – Synthesis and advanced communication accomplishment across general and specialized studies – Quantitative literacy – Information literacy – Teamwork and problem solving
  • 16. Theories of Reflection • John Dewey - Critical Thinking – Tacit knowledge – Rigorous analytical thinking • Donald Schön - Reflective Practitioner – Key to effective professional practice and human thought – Reflection-in-action, reflection-on-action • David Kolb - Stages of Reflection – Description, analysis, judgment, planning • David Boud - Linking cognitive and affective – Examining emotions in professional performance • Pablo Friere, Stephen Brookfield, et. al - Critical Reflection – Questioning assumptions – Understanding and challenging domination
  • 17. Reflection with Eportfolios • Enabling multimedia and hypertextual evidence and reflection – LSU – Stanford – LaGuardia • Scaffolding the learning process – Concordia – Kapiolani • Providing support and feedback – LRO – Skilled Immigrant ePortfolio
  • 18. Enabling multimedia and hypertextual evidence and reflection • Communication Across the Curriculum at LSU • Stanford Learning Careers Project • LaGuardia Community College Eportfolio
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  • 22. • Recent immigrants and first-generation college students • Bridging home and disciplinary culture • Impact on retention, student engagement, grades • Visual design and iteration
  • 23. Scaffolding the Reflection Process • Concordia University (Montreal) ePEARL • Kapi’olani Community College Nā Wa̒a
  • 24. Scaffolding Self- Regulated Learning ePEARL Project Phases of Self-Regulation • Software for primary and • Forethought second school students – Goal Setting – Self-efficacy • In use in schools across • Performance Quebec and elsewhere in Canada – Self-recording • Research on use in French • Self-reflection immersion school for grades – Self-judgment 5-6 shows gains in self- – Self-reaction regulated learning attitudes and behaviors
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  • 30. Matrix Thinking at Kapi’olani • First-year courses • Six native Hawaiian values and four stages of the journey of a canoe • Research documents impact on student engagement (CCSSE) and learning strategies (LASSI)
  • 31. Providing Support and Feedback • Learning Record Online • Skilled Immigrant ePortfolios
  • 32. Learning Record Online • Five dimensions of learning and course goals • Observations and samples of work throughout semester • Rapid and iterative feedback through web interface • Interpretation and grade recommendations at middle and end • Midterm moderations
  • 33. Skilled Immigrant ePortfolio • Successful and harmonious integration of immigrants • Integrating and improving access to rich and diverse resources and services that are hidden, dispersed or fragmented • Regional initiative in Quebec • Modular personal portal links services to self- representation Samantha Slade sam@percolab.com
  • 34. A modular widget-based environment
  • 35. Integrating Language and Culture Phase 1, Early 2009 Phase 2, Mid 2009 Phase 3, Late 2009 The Basics Workplace Integration Daily Life Language proficiency Finding employment Health Family Personal profile Health and safety Housing Experiences Performing at interviews Leisure activities Competence Local work culture Banking Conflicts in the workplace Citizenship Business networks Starting a business Team work Volunteering
  • 36. Complicating Evidence • Link between evidence and reflection distinguishes eportfolios and other digital means for – Supporting reflective learning – Managing information about knowledge, skills, abilities and experiences • “Evidence” is the documents included in a portfolio on which the author reflects • Use of evidence in practice is more complex than the eportfolio literature often acknowledges
  • 37. Academics as Test of Self • We intended for curricular content to be an central source of evidence and ideas and strategies, but it didn’t show up this way • Class work functioned as – A demonstration of character virtues – An experience – A goal putting aspiration towards those virtues in action
  • 38. Characteristics of Agency • Self-authored item used as • Collaboratively authored (portfolio author and associates) evidence • Other-authored Media •Media and modality of evidence (e.g., text, audio, image, streaming video, multimedia, etc.) Purpose of Rhetorical Function • Intended (or deduced) function of the evidence (e.g., incorporating demonstrates or symbolizes) evidence Object • Evidence reflects author’s knowledge, skills, character traits, beliefs, goals, or identifications Characteristics of Sponsorship • Institutionally sponsored (curricular, co-curricular, community associated organizations, etc.) learning activity • Self-sponsored • Unsponsored Participation • Individual participation • Group activity • Larger community/associational activity
  • 39. Matches and Mismatches • Reflective description of evidence • Content of evidence • Local – site of specific evidence use • Global – the whole portfolio • Matches and mismatches yield more sophisticated understanding and resources for supporting portfolio authors
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  • 43. Being popular matters because • It suggests intrinsic motivation, which we’d like to understand and tap. • There are social practices related to use beyond academic settings we need to take into account.
  • 44. Fits into the open spaces of daily life • Short – Average blog post is 210.4 words – Mean length of “About Me” is 157 characters; median is 36 • Frequent – Time between last and penultimate post mean in 5 days; mode is 1 day – 60% of adults access SNS at least several times a week ; 37% access every day – Average college student logs in at least once a day • Brief – 59% of blog writers spend 1-2 hrs/wk – Average college students spends 20 minutes/day on SNS
  • 45. Database Lowers Transaction Costs • Data collection – Unstructured – “firstly, a dataset, a list of things” (Jarrett 2004) • Interface – Provides structure; guide’s the reader’s experience – Emphasis of search in blogs and SNS • Dynamic selection and arrangement vs. • Interface as a composition with an intentionally meaningful selection and arrangement • Number of fields completed predicts number of friends but amount of information in them does not
  • 46. • Used by 80,000 residents • Most active users demographically representative • Use across roles suggests intrinsic motivation and lifelong learning • Integration of different life roles in single representation with user control over contents and visual design key success factor
  • 47. I think it'd be difficult to separate completely, you know, who I am and what my immediate family loves are versus just me as a professional educator and nurse. … I am not someone who's isolated to the world of professional nursing education. I also have conflicting, or competing maybe, obligations within my life that I need to balance, just as students do and other professionals do, and I think that that's a good thing, to show … people that are reading my sites, I have other obligations in my life, and I manage to hopefully balance them all and be able to perform to the best of my ability in all those domains.
  • 48. Network Self Creating intentional connections Symphonic Self Achieving integrity of the whole