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Introducing and Implementing New Ideas
Your Path to Leadership: Mastering Core Competencies
to Get Ahead in Government


Bill Spencer and Deb Green
Subject Matter Experts

Week 1: June 11 - June 15, 2012
Our Time Together Today…

1. Housekeeping
2. Introduction
3. Leading Change & Building Coalitions
4. Ideas to Reality in Three Steps
5. Q&A
Housekeeping
• Twitter Hash Tag: #gltrain


• If you would like to submit a question, just enter it into the chat
  window. Our experts will field questions at the end

• If you have any technical difficulties, use the chat window, but direct
  it to “Steve Cottle” -- not “all participants”

• After the session is complete, you will be able to find a link to the
  archived version of the webinar on the week 1 pages of the course
  group on GovLoop
Course Info
• Weekly E-mail

• Course Components
  –   Webinar
  –   Workbook
  –   SME Challenge
  –   Reflection


• Schedule
  – 6/11: Introducing and
    Implementing New Ideas
  – 6/18: Transforming the Toughest
    Employees and Teams
  – 6/25: Beyond Doing More With
    Less: Doing Different
Your Hosts
      Andy Krzmarzick                 Steve Cottle




Director of Community Engagement,     Graduate Fellow,
              GovLoop                     GovLoop
       andrew@govloop.com           stevec@govloop.com
Meet Our Subject Matter Experts (SMEs)
          Bill Spencer                         Deb Green




        Clerk of the Board,                 Program Manager,
U.S. Merit Systems Protection Board      IdeaHub Program Office,
                                      Federal Aviation Administration
Bill Spencer
Clerk of the Board,
U.S. Merit Systems Protection Board
The 5 Executive Core Qualifications
•   ECQ 1 – Leading Change
•   ECQ 2 – Leading People
•   ECQ 3 – Results Driven
•   ECQ 4 – Business Acumen
•   ECQ 5 – Building Coalitions
ECQs: Fundamental Competencies
• Interpersonal Skills

• Oral Communication

• Integrity/Honesty

• Written Communication

• Continual Learning

• Public Service Motivation
ECQ 1: Leading Change
• Creativity and Innovation              • Resilience
  – Develops new insights                  – Deals effectively with pressure
  – Questions conventional approach        – Remains optimistic
  – Encourages new ideas                   – Recovers quickly from setbacks


• External Awareness                     • Strategic Thinking
  – Understands trends that affect org     – Formulates objectives/priorities
  – Aware of org. impact on external       – Capitalizes on opportunities and
    environment                              manages risk


• Flexibility                            • Vision
  – Open to change                         – Long-term view
  – Rapidly adapts to new info             – Builds shared vision with others
                                           – Influences others to turn vision
                                             into action
ECQ 5: Building Coalitions
• Partnering
  – Develops networks and builds alliances;
  – collaborates across boundaries

• Political Savvy
  – Identifies politics that impact the work of org.
  – Perceives organizational and political reality

• Influencing/Negotiating
  – Persuades and gains cooperation from others
  – Builds consensus
Leading Change in Eastern Europe
Change Happens: Anthrax
Learned”
Top 12 “Lessons
               ew Ideas
Implementing N
              on first?
1 . Who’s                  e wheel
             re invent th
2. Don’t             work
 3. I t  ’s the net
             lize
  4. Socia
                    mework
   5. D  o your ho           ’s boss
               fo rget who
   6. Don’t
                 o crawl
    7 . Learn t
               ?
    8. Hello
                       ssage
     9. S  tay on me                a mile?
                  any f e et are in
     10. How m
                 do it
      11. Just
                 hoo!
       12. Woo-
Deb Green
Program Manager,
IdeaHub Program Office,
Federal Aviation Administration
“We’ve got all these great ideas…

                 ...What do we do with them?”
Before you present an idea…
• Understand your organizational climate

• Understand your organizational mission
 ▫ Larger agency and immediate unit responsibilities
 ▫ Know the short and long term goals for both

• Perspective of local “politics”

• Know what your closest levels of management
  are trying to accomplish
“Bring good things to life...”
• So you’ve got an idea…

• Now you’ll need the following
  ▫   Audience
  ▫   Funding
  ▫   Personnel
  ▫   Leadership Support
  ▫   Structure to Implement and Sustain
Step 1: Sell It
• Identify an existing gap
  ▫ Helps identify the audience(s)

• Explain the gap and how it impacts the
  organization/agency/department
  ▫ Understand Sacred Cows
  ▫ What Keeps Management Up at Night?

• Explain how your idea fills that gap

• What do you gain by filling the gap?
  ▫ Also: Describe lost opportunities with unfilled gap
Step 2: Pitch It
Present that “gap” information – and be prepared to
answer the all important question:

          “What do you need from me?”
   • Ask for what you need up front

   • Plan for IT matters and personnel

   • Plan beyond launch
    • Ideas can fail if you don’t plan for success beyond getting the
      idea off the ground
Step 3: Work It
• Assemble your resources

• Inspire the team/communicate the vision

• Trust your team members and verify progress

• Start identifying “small wins” even before putting
  the idea into action
  ▫ Milestones
  ▫ Excitement
  ▫ Interest from colleagues/organizations
Par ting Thoughts

1.        Believe
                       ur idea
2.        Socialize yo
                       e
 3.       Stay Positiv

 4.        Be Resilient
                                 o v e yo u
           Find a  champion ab
     5.
                                        yo u
           Find follow    ers amongst
     6.
                                      nt to see
            B e th e c h ange you wa
     7.
Ask the experts!



Submit your questions in the chat window on the
bottom right.
Week 1 Assignment
 Attend Webinar

 Introduce Yourself

 Complete Workbook Traits 1-4 (pp. 5-9)
  o Read Section Summary
  o Complete Required Reading
  o Reflect on Reading; complete and save copy of reflection
    notes

 Participate in Week 1 SME Challenge

 Ask Questions / Provide Feedback!

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Leadership Training Week 1 Final

  • 1. Introducing and Implementing New Ideas Your Path to Leadership: Mastering Core Competencies to Get Ahead in Government Bill Spencer and Deb Green Subject Matter Experts Week 1: June 11 - June 15, 2012
  • 2. Our Time Together Today… 1. Housekeeping 2. Introduction 3. Leading Change & Building Coalitions 4. Ideas to Reality in Three Steps 5. Q&A
  • 3. Housekeeping • Twitter Hash Tag: #gltrain • If you would like to submit a question, just enter it into the chat window. Our experts will field questions at the end • If you have any technical difficulties, use the chat window, but direct it to “Steve Cottle” -- not “all participants” • After the session is complete, you will be able to find a link to the archived version of the webinar on the week 1 pages of the course group on GovLoop
  • 4. Course Info • Weekly E-mail • Course Components – Webinar – Workbook – SME Challenge – Reflection • Schedule – 6/11: Introducing and Implementing New Ideas – 6/18: Transforming the Toughest Employees and Teams – 6/25: Beyond Doing More With Less: Doing Different
  • 5. Your Hosts Andy Krzmarzick Steve Cottle Director of Community Engagement, Graduate Fellow, GovLoop GovLoop andrew@govloop.com stevec@govloop.com
  • 6. Meet Our Subject Matter Experts (SMEs) Bill Spencer Deb Green Clerk of the Board, Program Manager, U.S. Merit Systems Protection Board IdeaHub Program Office, Federal Aviation Administration
  • 7. Bill Spencer Clerk of the Board, U.S. Merit Systems Protection Board
  • 8. The 5 Executive Core Qualifications • ECQ 1 – Leading Change • ECQ 2 – Leading People • ECQ 3 – Results Driven • ECQ 4 – Business Acumen • ECQ 5 – Building Coalitions
  • 9. ECQs: Fundamental Competencies • Interpersonal Skills • Oral Communication • Integrity/Honesty • Written Communication • Continual Learning • Public Service Motivation
  • 10. ECQ 1: Leading Change • Creativity and Innovation • Resilience – Develops new insights – Deals effectively with pressure – Questions conventional approach – Remains optimistic – Encourages new ideas – Recovers quickly from setbacks • External Awareness • Strategic Thinking – Understands trends that affect org – Formulates objectives/priorities – Aware of org. impact on external – Capitalizes on opportunities and environment manages risk • Flexibility • Vision – Open to change – Long-term view – Rapidly adapts to new info – Builds shared vision with others – Influences others to turn vision into action
  • 11. ECQ 5: Building Coalitions • Partnering – Develops networks and builds alliances; – collaborates across boundaries • Political Savvy – Identifies politics that impact the work of org. – Perceives organizational and political reality • Influencing/Negotiating – Persuades and gains cooperation from others – Builds consensus
  • 12. Leading Change in Eastern Europe
  • 14. Learned” Top 12 “Lessons ew Ideas Implementing N on first? 1 . Who’s e wheel re invent th 2. Don’t work 3. I t ’s the net lize 4. Socia mework 5. D o your ho ’s boss fo rget who 6. Don’t o crawl 7 . Learn t ? 8. Hello ssage 9. S tay on me a mile? any f e et are in 10. How m do it 11. Just hoo! 12. Woo-
  • 15. Deb Green Program Manager, IdeaHub Program Office, Federal Aviation Administration
  • 16. “We’ve got all these great ideas… ...What do we do with them?”
  • 17. Before you present an idea… • Understand your organizational climate • Understand your organizational mission ▫ Larger agency and immediate unit responsibilities ▫ Know the short and long term goals for both • Perspective of local “politics” • Know what your closest levels of management are trying to accomplish
  • 18. “Bring good things to life...” • So you’ve got an idea… • Now you’ll need the following ▫ Audience ▫ Funding ▫ Personnel ▫ Leadership Support ▫ Structure to Implement and Sustain
  • 19. Step 1: Sell It • Identify an existing gap ▫ Helps identify the audience(s) • Explain the gap and how it impacts the organization/agency/department ▫ Understand Sacred Cows ▫ What Keeps Management Up at Night? • Explain how your idea fills that gap • What do you gain by filling the gap? ▫ Also: Describe lost opportunities with unfilled gap
  • 20. Step 2: Pitch It Present that “gap” information – and be prepared to answer the all important question: “What do you need from me?” • Ask for what you need up front • Plan for IT matters and personnel • Plan beyond launch • Ideas can fail if you don’t plan for success beyond getting the idea off the ground
  • 21. Step 3: Work It • Assemble your resources • Inspire the team/communicate the vision • Trust your team members and verify progress • Start identifying “small wins” even before putting the idea into action ▫ Milestones ▫ Excitement ▫ Interest from colleagues/organizations
  • 22. Par ting Thoughts 1. Believe ur idea 2. Socialize yo e 3. Stay Positiv 4. Be Resilient o v e yo u Find a champion ab 5. yo u Find follow ers amongst 6. nt to see B e th e c h ange you wa 7.
  • 23. Ask the experts! Submit your questions in the chat window on the bottom right.
  • 24. Week 1 Assignment  Attend Webinar  Introduce Yourself  Complete Workbook Traits 1-4 (pp. 5-9) o Read Section Summary o Complete Required Reading o Reflect on Reading; complete and save copy of reflection notes  Participate in Week 1 SME Challenge  Ask Questions / Provide Feedback!