The document discusses Recruitment Process Outsourcing (RPO) between Unilever and Accenture. Key points: - Unilever retains control over strategic recruitment functions while Accenture provides end-to-end recruitment services for lower volume countries using a regional delivery center model. - The partnership aims to provide Unilever with a globally consistent, cost-effective recruitment process while giving HR and line managers more strategic support through centralized recruitment administration and reporting. - Accenture will implement new recruitment technology, transition Unilever recruiters, and provide recruitment services in multiple languages to support Unilever's global hiring needs.

1. Recruitment Capability review May 2010

12. Quality of External Candidate Short List - Global As a monthly trend the % of candidates submitted to the hiring manager that are selected for interview is increasing which is a positive trend. This is for both blue and white collar roles. White Collar % over the last three months has been between 60 % and 70%, Blue Collar over the last three months has varied between 50% and 70%. This is not a measure of the quality of the candidates interviewed though

13. Accenture Recruitment Lead Role & Responsibilities Governance Meeting Satisfaction Survey feedback review Forecast review Update new governance meeting minutes with actions Contact HM to discuss issues Action with recruiter Update meeting minutes with feedback from actions Update any actions in meeting minutes Escalate any 10/15% increase to OADM Update any changes to forecast to SharePoint folder

14. Time to Offer Accepeted within target

16. Continuous Improvement Sourcing and channel management Technology Recruitment Organisation and Capability Onboarding and Integration