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Chapter 6 - Managing Change: Innovation and Diversity

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Managing Change: Innovation and Diversity
Learning Outcomes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],After studying this chapter, you should be able to:
IDEAS ON MANAGEMENT at Alcatel-Lucent ,[object Object],[object Object],[object Object],[object Object],[object Object]
Forces for Change ,[object Object],[object Object],[object Object],[object Object],[object Object]
Exhibit 6 – 1 ● Types of Organizational Change
 
Forms of Change ,[object Object],[object Object],[object Object],[object Object]
Join the Discussion Ethics & Social Responsibility ,[object Object],[object Object],[object Object]
Exhibit 6 –2 ● Stages in the Change Process
Exhibit 6 –3 ● Resistance to Change and Ways to Overcome Resistance
Resistance to Change ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Resistance to Change (cont’d) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Exhibit 6 –4 ● Resistance Matrix Source : Adapted from Ken Hultman, Resistance Matrix: The Path of Least Resistance (Austin, TX: Learning Concepts, 1979).
Innovation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Innovation (cont’d) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
Join the Discussion Ethics & Social Responsibility ,[object Object],[object Object],[object Object],[object Object],[object Object]
Diversity ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Diversity (cont’d) ,[object Object],[object Object],[object Object],[object Object]
Join the Discussion Ethics & Social Responsibility ,[object Object],[object Object],[object Object],[object Object]
Exhibit 6 –5 ● Managing Diversity
Gender Diversity ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
Organizational Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Exhibit 6 –6 ● Change Models
Exhibit 6 –7 ● OD Interventions and Their Focus
OD Interventions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
OD Interventions (cont’d) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
OD Interventions (cont’d) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Exhibit 6 –8 ● Forcefield Analysis
Steps in the Survey Feedback Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Steps in the GE Work Out Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
OD Interventions (cont’d) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
KEY TERMS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Chapter 6 - Managing Change: Innovation and Diversity