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Quality In Microbiological
       Laboratory
                                 Dr : Dina Ramadan
                         Microbiologist In Central Health Laboratory
                                     Ministry of Health
                                      Quality Manager
Juran’s two definitions of
                  quality


1. "Quality" means those features of products which meet
   customer needs and thereby provide customer
   satisfaction.

2. "Quality" means freedom from deficiencies-freedom
   from errors that require doing work over again (rework)
   or that results in field failures, customer dissatisfaction.



   09/08/12                                                   2
Definition of Quality
           “Quality is compliance with
           standards.”
                                          QA Project Contract, 1997


   “   Doing the right thing, right, the first time.
            Doing it better the next time.”
                           ODI Consulting
                 (management training and consulting firm )




             Meeting the needs and exceeding
             the expectations of those we serve
09/08/12                                                              3
Quality in laboratory


                             Patient/Client Prep
                             Sample Collection

                 Reporting

                                Lab quality
                                Management
                                                       Sample Transport



           Record Keeping

                                                    Sample Receipt
                                 Testing
                                                   Test Evaluations


09/08/12                                                                  4
Pre-analytical factors
• Collection and transporting systems
  – Sample collection
    • If specimen is collected incorrectly, the
      organism will not grow in culture and then
      cannot be identified.
    • If a specimen contains contaminants that are
      identified as causing the infection, the patient
      may be treated incorrectly.
The lab must have instruction
   procedure
  the request of analysis must have
some data of the sample e.g.:
    Patient’s name, age, gender ,
    Type & source of specimen,
     date & time of collection
    Clinical note- antibiotic history

  collecting samples:
    The lab shall have writing instructions for
     collecting sample and must be distributed to all
     area which samples collected from it
  09/08/12                                              6
Transporting
              Specimens
Remember:
1. Follow proper collection procedures and use correct
   device.
2. Tightly close container ,Label the specimen & complete
   requisite form
3. Maintain the samples in a state close to their original as
   possible.
4. Protect anyone who handles the specimen
container from exposure to potentially infectious
 material.
1. Regularly scheduled daily pickups by the lab
    09/08/12                                                7
Rejection of samples

• Laboratory must reject the samples that can give
  incorrect result of the lab e.g.:
  – Missing or inadequate identification
  – Insufficient quantity
  – Specimen collection in an inappropriate
    container
  – Contamination suspected
  – Inappropriate transport or storage
  09/08/12                                      8
Analytical factors

•    Equipment reliability
•    Reagent stability, integrity & efficiency
•    Adequate calibration
•    Proficiency of personnel




09/08/12                                         9
checks for equipments

• Calibration: process which is applied to quantitative
measuring of equipment to assure its accurate operation
throughout its measuring limits.
This done for all equipment in the lab as balance ,
thermometer , autoclave , glassware ,

• Validation: steps taken to confirm and
 record the proper operation of equipment
 at a given point of time in the range in
which tests are performed

  09/08/12                                            10
Quality control of equipments

Equipment       Procedure                Schedule    Tolerance limit
Refrigerator    Temp. check              Daily       2-80C
Freezers        Temp. check              Daily       + 5 0C

Incubator       Temp. check              Daily       +10C

Water bath      Temp. check              Daily       +0.50C

Anaerobic jar   Methylene blue           Each use    Colorless
                P.aeruginosa                         No growth

Serology        Count of                 Each use    180 +10rpm
rotator         revolutions/min
Autoclave       Sterilization dick strips Each run   Color change
  09/08/12                                                             11
                Spore strips              monthly    No growth
Quality control of equipments
 Equipment         Procedure                  Schedule    Tolerance limit

 Hot air oven      Spore strips               weekly      No growth

 Centrifuge        Revolution check by        monthly
                   tachometer
 Microscope        Stage &lenses              Each use

 Pipettes          Volume delivery check 10   Initially
                   times
 Balances          Checked against known      Annual
                   weights
 Bio-safety hood   Air velocity check         6 monthly   Flow 50 +5
                                                          ft/min

 09/08/12                                                              12
Quality control of stains and
            reagents


• Each lot of newly prepared stain tested with
  positive & negative controls
• Regular testing done:
    Weekly: Gram’s
    Each day of use: ZN stain & other stains
• Discard stains if outdated


09/08/12                                         13
Quality control of Media

Media have role in the results of the microbiological
Lab ,so its quality included in lab, it act as the supplier,
many parameter of media lab must be controlled to
make sure of its preparation :

Sterilization parameter
Autoclaving time: Indicators, Temperature,
Pressure
Physical parameter:
Bubbles/unequal filling/cracks/freezing/pH
   09/08/12                                              14
Quality control of Media

Microbiological parameter
Growth supporting characteristics (with both previous
   & new batch), productivity of media ,performance

Contamination parameter




  09/08/12                                       15
Reagent testing for validation
Procedure                 Control   Expected reaction

Catalase     S.aureus               Bubbling(+)
             Streptococcus spp.     No bubbling(-)
Coagulase    S.aureus               Clot in 4hrs (+)
             S.epidermidis          No clot (-)
Oxidase      P.aeruginosa           Purple colour in 30 sec

             E. coli                No change (-)
Bacitracin   S.pyogenes             Zone of inhibition(+)

             E.faecalis             No inhibition (-)
Optochin     S. Pneumoniae          ZOI(+)
             S. viridans            No inhibition
Indole       E.coli                 Red ring (+)
  09/08/12                                                    16
Documentation
All laboratory equipment , procedures, personal
data must be documented, also the document must
  stored probably

Example of document in the lab:
• Name and serial number of instrument
• Elements to be checked and kind of data to be
  collected
• Frequency of checking
• Record of data
• Signature with date of the person performing these
  tasks
  09/08/12                                         17
Post analytical factors


The results of the lab must be :
• Accurate recording
• Range of normal values must be written
• the lab must have record of the results and stored
  carefully for the patient privacy




09/08/12                                               18
Questions




09/08/12      19

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Quality in microbiological lab

  • 1. Quality In Microbiological Laboratory Dr : Dina Ramadan Microbiologist In Central Health Laboratory Ministry of Health Quality Manager
  • 2. Juran’s two definitions of quality 1. "Quality" means those features of products which meet customer needs and thereby provide customer satisfaction. 2. "Quality" means freedom from deficiencies-freedom from errors that require doing work over again (rework) or that results in field failures, customer dissatisfaction. 09/08/12 2
  • 3. Definition of Quality “Quality is compliance with standards.” QA Project Contract, 1997 “ Doing the right thing, right, the first time. Doing it better the next time.” ODI Consulting (management training and consulting firm ) Meeting the needs and exceeding the expectations of those we serve 09/08/12 3
  • 4. Quality in laboratory Patient/Client Prep Sample Collection Reporting Lab quality Management Sample Transport Record Keeping Sample Receipt Testing Test Evaluations 09/08/12 4
  • 5. Pre-analytical factors • Collection and transporting systems – Sample collection • If specimen is collected incorrectly, the organism will not grow in culture and then cannot be identified. • If a specimen contains contaminants that are identified as causing the infection, the patient may be treated incorrectly.
  • 6. The lab must have instruction procedure the request of analysis must have some data of the sample e.g.: Patient’s name, age, gender , Type & source of specimen,  date & time of collection Clinical note- antibiotic history collecting samples: The lab shall have writing instructions for collecting sample and must be distributed to all area which samples collected from it 09/08/12 6
  • 7. Transporting Specimens Remember: 1. Follow proper collection procedures and use correct device. 2. Tightly close container ,Label the specimen & complete requisite form 3. Maintain the samples in a state close to their original as possible. 4. Protect anyone who handles the specimen container from exposure to potentially infectious material. 1. Regularly scheduled daily pickups by the lab 09/08/12 7
  • 8. Rejection of samples • Laboratory must reject the samples that can give incorrect result of the lab e.g.: – Missing or inadequate identification – Insufficient quantity – Specimen collection in an inappropriate container – Contamination suspected – Inappropriate transport or storage 09/08/12 8
  • 9. Analytical factors • Equipment reliability • Reagent stability, integrity & efficiency • Adequate calibration • Proficiency of personnel 09/08/12 9
  • 10. checks for equipments • Calibration: process which is applied to quantitative measuring of equipment to assure its accurate operation throughout its measuring limits. This done for all equipment in the lab as balance , thermometer , autoclave , glassware , • Validation: steps taken to confirm and record the proper operation of equipment at a given point of time in the range in which tests are performed 09/08/12 10
  • 11. Quality control of equipments Equipment Procedure Schedule Tolerance limit Refrigerator Temp. check Daily 2-80C Freezers Temp. check Daily + 5 0C Incubator Temp. check Daily +10C Water bath Temp. check Daily +0.50C Anaerobic jar Methylene blue Each use Colorless P.aeruginosa No growth Serology Count of Each use 180 +10rpm rotator revolutions/min Autoclave Sterilization dick strips Each run Color change 09/08/12 11 Spore strips monthly No growth
  • 12. Quality control of equipments Equipment Procedure Schedule Tolerance limit Hot air oven Spore strips weekly No growth Centrifuge Revolution check by monthly tachometer Microscope Stage &lenses Each use Pipettes Volume delivery check 10 Initially times Balances Checked against known Annual weights Bio-safety hood Air velocity check 6 monthly Flow 50 +5 ft/min 09/08/12 12
  • 13. Quality control of stains and reagents • Each lot of newly prepared stain tested with positive & negative controls • Regular testing done:  Weekly: Gram’s  Each day of use: ZN stain & other stains • Discard stains if outdated 09/08/12 13
  • 14. Quality control of Media Media have role in the results of the microbiological Lab ,so its quality included in lab, it act as the supplier, many parameter of media lab must be controlled to make sure of its preparation : Sterilization parameter Autoclaving time: Indicators, Temperature, Pressure Physical parameter: Bubbles/unequal filling/cracks/freezing/pH 09/08/12 14
  • 15. Quality control of Media Microbiological parameter Growth supporting characteristics (with both previous & new batch), productivity of media ,performance Contamination parameter 09/08/12 15
  • 16. Reagent testing for validation Procedure Control Expected reaction Catalase S.aureus Bubbling(+) Streptococcus spp. No bubbling(-) Coagulase S.aureus Clot in 4hrs (+) S.epidermidis No clot (-) Oxidase P.aeruginosa Purple colour in 30 sec E. coli No change (-) Bacitracin S.pyogenes Zone of inhibition(+) E.faecalis No inhibition (-) Optochin S. Pneumoniae ZOI(+) S. viridans No inhibition Indole E.coli Red ring (+) 09/08/12 16
  • 17. Documentation All laboratory equipment , procedures, personal data must be documented, also the document must stored probably Example of document in the lab: • Name and serial number of instrument • Elements to be checked and kind of data to be collected • Frequency of checking • Record of data • Signature with date of the person performing these tasks 09/08/12 17
  • 18. Post analytical factors The results of the lab must be : • Accurate recording • Range of normal values must be written • the lab must have record of the results and stored carefully for the patient privacy 09/08/12 18