2. Oracle Higher Education Solutions Increase Efficiencies to Improve Effectiveness Obtain Insight to Better Manage the Institution Secure Information Access and Reduce Risk Enhance the Constituent Experience
3. Increase Efficiencies to Improve Effectiveness Requirement Oracle Capability The Oracle Difference Increase operational effectiveness Right-source to contain costs Nimbly adapt to changes in external and internal forces that affect institutional operations Most complete offering of best-in-class solutions to create, deploy and maintain efficient and effective operations Human Resources, Procurement & Strategic Sourcing, Student Admin, Financials, Budget & Plan-ning, IT Optimization Tools Only vendor to higher education offering complete software and hardware, cost-effective hosting options Oracle On Demand, CRM On Demand, Business Process Outsourcing Service-Oriented Architecture & Governance, Business Process Mgmt, Application Grid, Data Integration, Virtualization World’s most complete, open, integrated, standards-based framework to enable you to make process and system changes – rapidly
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6. Oracle Higher Education Solutions Increase Efficiencies to Improve Effectiveness Obtain Insight to Better Manage the Institution Secure Information Access and Reduce Risk Enhance the Constituent Experience
7. Obtain Insight to Better Manage the Institution Requirement Oracle Capability The Oracle Difference Enable strategic decision-making by moving from reactive mgmt to informed, predictive modeling across the institution Business Intelligence, CRM Analytics, ERP Analytics, Modeling, Operational Analytics Only vendor with complete solution for forecasting, modeling, and planning specific to the needs of higher education institutions World’s most complete, institution-wide performance management solutions in the market today Effectively measure and manage institutional performance Enterprise Performance Management, Enterprise Manager, Analytics, Dashboards Ensure information is accurate and complete Best-in-class integration and interoperable data management tools for highest-quality data Higher Education Constituent Hub, Master Data Management, Data Service Integrator
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10. Oracle Higher Education Solutions Increase Efficiencies to Improve Effectiveness Obtain Insight to Better Manage the Institution Secure Information Access and Reduce Risk Enhance the Constituent Experience
11. Secure Information Access and Reduce Risk Requirement Oracle Capability The Oracle Difference Provide high availability and reliability for business continuity Technical Computing, Storage, Identity Manager, Database Vault, Secure Backup & Replication The only vendor to higher education with complete, scalable software and hardware solutions to secure information and reduce risk Proven, most secure, purpose-built solution for data access and identity management for higher education and the world today Safeguard security, identity and privacy of constituents, constituent information and intellectual property Identity & Access Mgmt, Directory Services, Identity Federation, Role Manager Ensure data quality and security across all systems in the institution World’s best-in-class solutions ensure information is timely, accurate, complete and consistent across complex institutional systems Governance, Risk & Compliance, Identity Analytics, Data Management
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14. Oracle Higher Education Solutions Increase Efficiencies to Improve Effectiveness Obtain Insight to Better Manage the Institution Secure Information Access and Reduce Risk Enhance the Constituent Experience
15. Enhance the Constituent Experience Requirement Oracle Capability The Oracle Difference Blend the learning and administrative platforms into a holistic environment Enterprise Content Mgmt, Student Admin Integra-tion Pack, Digital Libraries & Archiving, Advising Most powerful, standards- and best-practice-based solutions available and the first vendor in higher education supporting the full academic enterprise World’s best-in-class, integrated relation management solutions Enhance the institution’s relationship with each constituent Student Admin, Contributor Relations, Constituent Relationship Mgmt, Higher Education Constituent Hub Allow constituents to actively manage their interactions with the institution The most complete self-service capabilities delivered today to enhance the constituent experience and deliver actionable insight to the institution Institution-Wide Self-Service, Portal, Web Center, Higher Education Constituent Hub, Mobile Applications
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19. Oracle’s Higher Education Footprint Library Institutional Administration Governance & Compliance Training Treasury / Cash Mgmt IT Asset Mgmt Project Mgmt Real Estate Mgmt Maintenance Mgmt Helpdesk Grants Clinicals Financials Source to Settle Budget Catalog Content Payroll HR Course Catalog Infrastructure Mobility Hubs / Master Data Mgmt Integration Framework / SOA Identity & Security Services Networking Database Operating System Virtual Machine Server Storage Systems & Data Center Mgmt Development Tools Oracle ISV Partners Relationships Student Services Retention Lifelong Involvement Recruiting Customer Interaction Channels Parents Faculty Staff Alumni Applicants / Students Vendors Business Partners Economic Partners Analytics Student Administration Campus Solutions and Constituent Management Constituent Mgmt Auxiliary Applications Self-Service Admissions Degree Audit Financial Aid / Student Accounts Academic Advising Grade Book Records & Registration Marketing Online Marketing Tele-Marketing Support Helpdesk Advancement Alumni Dev. Course Management Scheduling Housing Parking Learning Management Personal Portfolio Food Service Accountability and Performance Measurement Campus Warehouse Reporting Data Mining Multi-Channel Communications Bookstore
20. The Only Complete Higher Education Solution Oracle Uniquely Delivers a Competitive Advantage by Leveraging People , Process , and Partners People Platform Process Results Partners
21. People: Oracle’s Ecosystem Creates Advantage 950 customers participating in advisory boards 500 Industry & Product strategy council members 20,000 partners 1,300 participants in early customer adoption programs 870 user groups 65,000 applications customers 285,000 database customers 90,000 middleware customers 29,000 developers and engineers 370,000 Customers Benefiting from Shared Innovation 20,000 implementation consultants 15,500 customer support specialists 10 million developers in Oracle online communities
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25. Higher Education Customer Results reduced in-person transactions for students by 80% and enabled 98% of students to access and secure receipts online significantly increased enrollments between 20-30% semester over semester with improved operational efficiencies can now complete a deployment and patch software in just an hour that would have previously taken 7-9 hours reduced time to generate HR and financial reports by 90% and collects tuition and fees through online student credit card processing tool implemented a cost-effective and reliable procurement application for 270 authorized users who purchased more than 95% of scientific items from the university’s online procurement data warehouse reduced account provisioning time from 24 to 26 hours to just 30 to 45 minutes and Eliminated the need for users to log-in multiple times, delivering easy-to-access, customized interfaces for diverse users
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Editor's Notes
Notes : “ In response to increasingly strident demands for external accountability, education institutions are turning to business intelligence (BI) solutions as a tool to improve performance and demonstrate effectiveness.” -- Aligning Business Intelligence Solutions to the Education Nicole Engelbert & Jocelyn Young, Datamonitor, May 2006 ETL = Extraction Transformation and Loading ELT = Extraction Loading and Transforming Prepackaged Content: (HR, Finance, CRM, Student administration) Performance Management: Hyperion apps Nairo: WOULD LIKE TO TALK ABOUT "one version of the true" one system, one institution. High competition for both students and funding needs to have integrated and open solutions to support competitive differentiators, it is possible just when accurate information is available to decision makers Additionally in Oracle difference, would like to talk about pre-configured KPI for HE Globally (retention rates, etc)
TOP right diagram: When IT and the business are totally aligned, BI initiatives can be transformational. You can see from this graph the stages of the transformation, from efficiencies to insight that leads to action that leads to transformation. Left diagram: To avoid sub-optimization and a silo-approach, a successful BI initiative is based on a solid infrastructure and reliable data, such as a data warehouse or at least a robust middleware layer. The data warehouse enables the next level: making sure the BI tools and Performance Management Applications can do their work. They enable the next level: users having access to the right information. To make sure this process is organized, organizations that have been successful with BI almost invariable have a BICC (business intelligence competence center) in place. Users, knowledge workers, managers are usually in charge of a certain business process or management process, so users enable the next level: achieving operational and management excellence. Operational and management processes enable the next level, they are put in place to reach institutional goals, such as ???????, ????????? or ????????. The most important objective of each layer is to enable the next level. A data warehouse is worth nothing if it is not being used to the max. It is not possible to build a business case other than efficiency if you don’t link BI to operational and management processes, and subsequently to the business strategy. The layers need to be aligned. It is not realistic to expect transformational business results from a data warehouse infrastructure that is built to simply enable an efficient information supply. Conversely, putting together a “next generation” data warehouse and a complete BICC to simply generate some management reports is overkill But the three levels of ambition we discussed build on each other. It is not possible to be successful with a transformative initiative, or a business case built on effectiveness, without at least a sufficiently efficient basis.
Notes: Java, SOA, Enterprise Content Management, Sun storage (aka Digital Libraries) Nairo: It’s what I consider the most relevant message for LAD. therefore I would like to add some comments 1. Most complete suite to support and manage new academic models (open learning, distance learning, virtual education, etc) based on 7 / 24 platforms to provide a complete self services experience globally 2. More complete suite that provides tools to increase academic advisory that improves teaching / learning process globally and the first vendor to higher education —enrollment planning and SAIP—big differentiator—academic enterprise—collaboration with advisor, etc., tie to learning / graduation outcomes
This slide is not meant to be studied at length. Primarily, it is to show how complete—both broad and deep—the Oracle solutions offerings for higher education are. The red blocks are Oracle solutions. The grey blocks are areas where we partner or integrate our solutions to complete all the processes in a higher education institution. While Oracle does not specifically have an application for housing or parking, for example, we do have the technology infrastructure that enables the data and transactions from those systems to be ‘shared’ with the student system, HR system, and financial systems—whether Oracle-provided, customer developed, or from another vendor.
The strength of an industry solution comes from the vendor’s entire ecosystem – not only applications to cover your business processes, but also employees, other customers, partners, and the technology platform than enables all of these pieces to work together. Oracle unites the world's best enterprise applications in an open platform architecture. Business process and technology strength is combined with the large ecosystem of Oracle’s employees, customers, and partners. Together, these elements give you the most robust enterprise solution, specifically tailored to your industry. Let’s take a look at each of these pieces.
As an Oracle customer, you benefit from one of the largest and most vibrant ecosystems in the software industry. By joining the broadest installed base in enterprise software, you get shared innovation at lower cost from the industry’s largest enterprise software Development and Support organization. And with more than 9,000 ISV partners in applications alone, chances are that your third-party vendors are already working closely with Oracle. Oracle supports user communities around the world across product lines and in virtually every industry. We also work with thousands of customers in advisory boards and strategy councils to ensure that our products are designed meet your needs. With nearly 400,000 Oracle customers and 5 million developers participating in Oracle online communities benefiting from shared innovation, you are in good company. You should also mention the HEUG (Higher Education User Group) here or on the ‘partner’ slide—or both. Oracle/PeopleSoft has the largest and most active User Groups and advisory boards of any Vendor in the Education Industry. The Higher Education User Group is the most active and involved User Group within PeopleSoft. It’s annual conference which this year will include session tracks for the Public Sector User Group and the Federal User Network as well as the HEUG is expected to attract over 4000 attendees. The HEUG Board has an intricate organization of Product groups and technical groups designed to efficiently present the Higher Education Industry voice to PeopleSoft. Executive Advisory Board—Service Framework Architecture (part of Project Fusion), LMS and other strategic directions
Regions should ‘customize’ this slide to be sure your sales teams touch on the partnerships most relevant to your markets.
In addition to the solutions Oracle provides to our education customers to help them run their organizations, Oracle is also a supporter of the use of technology in the curriculum and the support of teaching and learning. Oracle gives more than $2billion a year in grants or in-kind software donations to K-12 and higher education institutions through its education initiatives.
