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Calm Technology
Amber Case | @caseorganic
Research Fellow,
Harvard Berkman Klein Center
MIT Media Lab
Ft. Lauderdale, FL | 1 Feb 2017
calmtech.com
Design for the Next Generation of Devices
caseorganic.com
50 billion devices
will be online by
2020. -Cisco
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Sound good?
caseorganic.com
Consider…
caseorganic.com
The "Smart" Watch
caseorganic.com
The "Smart" Fridge
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The Dystopian Kitchen of the Future
caseorganic.com
Connected Animals
caseorganic.com
The new Schrödinger's Cat
Failure forces humans to ‘manually’ feed ravenous pets
caseorganic.com
PetNet is not held responsible for any service failures:
Source: http://readwrite.com/2016/08/01/petnet-shows-happens-iot-fails-dl1/
caseorganic.com
An era of
interruptive
technology
caseorganic.com
We need a
Calm Technology
caseorganic.com
XEROX PARC: mid-90s
Mark Weiser John Seeley Brown
caseorganic.com
caseorganic.com
“A good tool is an invisible tool.
By invisible, we mean that the
tool does not intrude on your
consciousness; you focus on the
task, not the tool.”
Mark Weiser --
1993
caseorganic.com
Designing Calm
Technology
caseorganic.com
I. Technology shouldn’t require
all of our attention, just some of
it, and only when necessary
caseorganic.com
A Tea Kettle
caseorganic.com
II. Technology should
empower the periphery
caseorganic.com
LUMOBack Smart Posture Sensor
Buzzes you
when you exhibit
poor posture.
caseorganic.com
III. Technology should inform
and encalm
caseorganic.com
Weather Status
Lighting
Hue Lightbulb
connected to a
weather report
Aaron Parecki
@aaronpk 2014
caseorganic.com
1. Machines shouldn't act like humans
2. Humans shouldn't act like machines
IV. Technology should amplify the
best of technology and the best of
humanity.
caseorganic.com
caseorganic.com
Sleep Cycle
Sleep Tracker
and Alarm
Clock
sleepcycle.com
caseorganic.com
Sleep Cycle
Sleep Tracker
and Alarm
Clock
sleepcycle.com
caseorganic.com
V. Technology can
communicate,
but it doesn’t need to speak
caseorganic.com
The Roomba Robotic
Vacuum Cleaner :)
caseorganic.com
VI. Technology should
consider social norms
caseorganic.com
Restorative
Normal
Enhancing Fear-inducing
Accepted
Invisible
Technology Social EffectExample
caseorganic.com
The arrival of the smartphone camera
caseorganic.com
Google
Glass
caseorganic.com
VII. The right amount of
technology is the minimum
amount to solve the problem
caseorganic.com
Street Lights Toilet Occupied Sign
caseorganic.com
VIII. Technology should make
use of the near and the far
caseorganic.com
Evolution of computers over time
caseorganic.com
Process as much as possible on the
device itself.
…
caseorganic.com
Good design allows people to
accomplish their goals in the least
amount of moves
caseorganic.com
Calm Technology allows people to
accomplish the same goals with the
least amount of mental cost
caseorganic.com
A person's primary task
should not be computing, but
being human.
caseorganic.com
The scarce resource in the 21st
Century will not be technology.
It will be attention. - Mark Weiser
caseorganic.com
caseorganic.com
More at calmtechnology.com!
8 Principles at Calmtech.com
caseorganic.com
Calm Technology
Book
Available from
Amazon.com
Oreilly Books
caseorganic.com
Thank you very much!
Amber Case | @caseorganic
http://caseorganic.com
http://calmtech.com
caseorganic.com
• 1500 times faster
3Scan:
1500
times
faster
than
humans

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Calm Technology: Design for the Next Generation of Devices

Editor's Notes

  1. It’s not just the kitchen
  2. It’s not just the kitchen
  3. YOU AGREE THAT YOU WILL NOT RELY ON THE SERVICES FOR ANY SAFETY OR CRITICAL PURPOSES RELATED TO YOUR OR YOUR PET.
  4. And that’s why we need a calm technology
  5. Includes other tech such as insilun pumps, crutches, etc.
  6. You shouldn’t have to go through the Internet in order to turn on and off your lights. We are carrying around supercomputers in our pockets. We shoduldn’t be doing all of our processing in the cloud. Touching the network will become expensive. How few times can you go to the network?
  7. And that’s why we need a calm technology
  8. And that’s why we need a calm technology