Sharing and collaboration

Sharing and CollaborationJohn Crosbie & Ed’ FowlerBusiness Information Management

Sharing & Collaboration - Value Proposition Collaborate in What? Share What? For What Purpose? For What outcome? Who Benefits? What makes us different? Where is the Value? Why us?“Our approach must incorporate migrating away from 1950s office culture with language and structures aligned to that era (Inboxes, folders, Outboxes) and move to a more efficient era of Groups, Shared Practices and Streams”. | Group Presentation © 2011 Capgemini. All rights reserved.

Elevator Pitch For organsations who wish to build a sense of community internally and with various external parties Dissatisfied with, the lack of intimacy and the failure to connect people and assets effectively. Capgemini’s solution is an, appreciation of the value which can be generated and the rewarding enhancements to a companies communication & Sharing culture That provides, the best 21st Century methods to exploit technology to bring about tangible business benefits Unlike other, outdated, restrictive and inadequate traditional communication approaches Capgemini offers modern thinking coupled with real life business value utilising our market leading consulting services and world class technology. | Group Presentation © 2011 Capgemini. All rights reserved.

Companies are forced to understand the unprecedented opportunitiesSocial Media Landscape 2011 Social Media Statistics ► >800m users on Facebook: Equivalent to the EU population ► 34% of bloggers post opinions about products and brands ► 25% of search results for the worlds top 20 largest brands are linked to user- generated content ► 80% of Twitter usage is on mobile devices: People update from anywhere, at anytime Social Media Potential ► 44% of consumers trust “people like them” ► 64% of consumers trust independent experts ► 74% of consumer purchasing decisions are affected by key influencers on social networking sites ► Only 17% of consumers find corporate advertising credible | Group Presentation © 2011 Capgemini. All rights reserved.

Link Device Roadmap - MobilityWindows Phone 7 Android Blackberry iPhone NokiaWindows Phone 7 Blackberry iPhone Nokia Growing demand to push content out to mobile devices promoting field based collaboration through Knowledge Management information exchange | Group Presentation © 2011 Capgemini. All rights reserved.

Social Media offers unprecedented possibilities for consumers and companies to interact1 The power has shifted to the customers – a new challenge for companies to interact with their costumers and employees on a global scale2 Social media is a rich ecosystem with perpetual evolution and a rapid user growth3 Customers/Employees publicly share and discuss their opinions on brands and products - studies show that they tend to believe other users’ posts more than official company messages4 Social media provide great opportunities for companies to benefit from a large array of online services and social platforms5 Companies have started already to adopt to the new reality and are gaining benefits6 Capgemini has identified this challenge and offers its customers a wide range of social media solutions | Group Presentation © 2011 Capgemini. All rights reserved.

Burning Platforms…. The retrieval of Inaccurate content Time taken to locate the right informationOrganic data growth – lacking governance, structure and control KM and Social Attempts have failed in the past Different parts of the business have their own approaches Multiple Versions of the truth Existing systems difficult to navigate Poor end user experience – users not engaged…. | Group Presentation © 2011 Capgemini. All rights reserved.

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Sharing and collaboration

by Capgemini on Oct 26, 2011

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