8 Factors to Consider in Creating an Information Management Strategy

8 Factors to Consider in Creating an Information Management Strategy Brian Dirking Principal Product Director, Oracle Corporation

Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],<Insert Picture Here>

<Insert Picture Here> 8 Factors to Consider in Creating an Information Management Strategy

1. Not All Content Is Created Equal Value to # of users / organization Volume of content Attachments in enterprise apps, public Web sites, policies & procedures, employee/customer content, intellectual property, financial stmts, knowledgebase, corporate records, … AP/AR, expense receipts, contracts, M&A info, loan/mortgage processing, applications, purchasing docs, … Informal project content, meeting minutes, group drafts, file shares, … Working drafts, notes personal files, …

2. If you need it in one system, you might also need it in another Packing List CRM System ERP System

3. When content is siloed, people bridge the gap. ,[object Object],[object Object],[object Object]

4. Content doesn’t exist if it is not accessible. ,[object Object],[object Object],[object Object],[object Object]

5. Content that is too accessible causes risk. ,[object Object],[object Object],[object Object],ECM System Firewall

6. Understand your green benefits. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Oracle Green Calculator

7. Content in context raises value. ,[object Object],[object Object],[object Object],[object Object],“ If bad data impacts an operation only 5% of the time, it adds a staggering 45% to the cost of operations.” Thomas Redman – ”Data, An Unfolding Quality Disaster,” Information Management Magazine

8. Understand tech trends and know when they will collide. Enterprise 2.0 e-Discovery

<Insert Picture Here> Finding (or Keeping) Content Management Funding

How to Find / Keep Funding ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],Document Capture and Imaging Unified Content Access, Management and Publishing Invoices Service Agreements Enrollment Forms Payments PRE-BUILT SUSTAINABLE INTEGRATIONS Accounts Payable Call Center Employee Self-Service Accounts Receivable Oracle Enterprise Application Documents

Accounts Payable Content Management Benefits ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Human Resources Content Management Benefits ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],City of Rotterdam

Sales / Contracts / Call Center Content Management Benefits Customer Sales Plan Executive Sales Presentation Purchase History Pricing Proposal ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Leveraging the Web to Reduce costs, grow revenue, change your business ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

At the End of the Day, You’re Building Content-Centric Business Solutions Marketing Sales Legal Finance IT HR Production Accounts Payable Regulatory Compliance IT Project Management Secure Deal Collaboration Contract Management Marketing and Brand Management Secure Research & Collaboration Project Management Information Privacy and Protection Policies & Procedures Board of Directors Claims Processing Enterprise Content Management

<Insert Picture Here> Oracle’s Content Management Solutions

Capture Web Content Mgmt Imaging Digital Asset Mgmt Document Mgmt Information Rights Records and Retention Oracle Enterprise Content Management Forms Recognition Mobile Devices Enterprise Application Documents Oracle Content Management Unified and Integrated Enterprise Content Management Core Content Services Portals WebSites

Enterprise 2.0 with Oracle WebCenter Suite Bringing Together Key Investments

Oracle ECM Analyst and Industry Reviews Gartner Enterprise Content Management Magic Quadrant, September 2009 Forrester ECM Suites Wave, November 2009 “ Leader” “ Leader” “ Leader” Gartner Web Content Management Magic Quadrant, August 2009

<Insert Picture Here> Resources

Resources: AIIM Conference 2009 Oracle Customer Panel Videos ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Upcoming Oracle Content Management Events ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

8 Factors to Consider in Creating an Information Management Strategy

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